the pool is nice

location, new facility, the casino

breakfast and location was fine

the breakfast is a buffet type and was good enough. good coffee and juices.

location, gym, pool, complementary breakfast

the small pool was refreshing

there is even a pool to refresh after a day out

no place to put a bar of soap while bathing

breakfast was weak but it was free and was technically only supposed to be snacks so it overall met

breakfast was very nice

the food comes from a different kitchen so it is often cold

loved having a kitchen and eating out only when we wanted

outstanding facilities, lots to do for all age groups, great pools, entertainment, very good gym

a pool bar shouldn't have a better burger than your high end restaurant

the welcome, pool and amenities, everything was perfect!!!

room service food was yummy

the casino was being remodeled and no one informed us before we booked our vaction

i loved that there were multiple options for meals - and that there were kids meals

loved that we had a great ocean/pool view

pristine beach; big waves; plenty of beach lounge chairs and umbrellas; beautiful golf courses; delicious breakfast buffet; friendly staff; variety of restaurants on the property

laundry was expensive and annoying to have to go to front desk to get quarters

the pool is great!, really big!

had so much fun swimming in the large pool with our kids

and there was a great gym

fact that they are charging small fees for the activities/amenities: $2 for minigolf, $5 for the gym, $30 if we wanted two beds and $30 if we wanted late check-out

com, booked the room, drove to the resort and once checked in we went straight to the pool bar for drinks and appetizers

very nice pool, beach and a brand new gym that just opened when we were there

the price of the foot restaurant near the pool was excessive

coqui water park was closed

the private island and pool areas were especially impressive, and the staff was friendly and attentive throughout the stay

the hotel is clean and the pool is amazing (and that is far outshadowed by the amazing experience) was that the hot tub by the infinity pool (the closest to our room) wasn't working properly and wasn't hot (+) the food was great and the pools were quite fun (-) we would've liked to have food service at the pool but that wasn't an option but there were plenty of restaurants to choose from (+) really liked having towels at your disposal at all the pool areas (+) a pool almost at every building

during spring break and it felt really crowded with long lines for everything - breakfast, ferry, gym

absolutely beautiful stunning garden, very nice and clean pool/bar

we enjoyed very much , in the room, in pool area and all around

great views, really nice complex with golf course, walking paths, etc

absolutely beautiful stunning garden, very nice and clean pool/bar

the pool was a favorite and the spa was wonderful

just the beach and golf course

the spa is also very good

pool, beach, size and cleanness of the room

the pool is amazing for everyone

maybe the signage to find things at night when driving golf carts

no wifi that s really works it s horrible

parking wasn't the best

no wifi in the room

staff was amazing place was very clean nice clean pool

parking was small

restaurant bar staff was slow

kind and friendly female receptionist very kind and friendly restaurant and bar female

saturday night at 8 pm they closed the restaurant and bar i arrived at 8:15pm no room service

wish there would've been more of an option of food / room service

room service was very poor because they did not leave new soap or paper towel and did not pick up

the location the food is great the pool is great and water was great in the casino was fun

it is beach front and the pools and spa are nice and clean

the location the food is great the pool is great and water was great in the casino was fun

the gym pool and beach open 24hrs restaurant was amazing location was amazing staff was

gym was very nice clean and good variety of machines weights and cardio

wifi needs a little fixing.

the pool area is lovely, clean, and perfect for a refreshing swim

i wished there was wifi in the room

wifi at the lobby but not wifi at the rooms. few parking spots.

excellent pool and every day i smelled bleached clean floors

third the room service phone wasn t working at all and one of the outlet had know power

there was poor maintenance, no room service, and a shortage of towels

are terrible liking water went twice , job was not completed , bathroom was wet all weekend, room service staff was excellent when we ask for help of the situation, left room the second day

room was not that clean and the room had no wifi where we were at

no wifi at

i loved the fact that i was able to get a late check out, due to me having a later flight

laundry room seems endless to actually use the washer & dryer we end up not washing the clothes.

bed mattress could be changed as well the laundry

i loved the swim up bar in the pool

staff, great amenities (pool/pool bar) and breakfast is always a perk

i recommend a golf cart or bicycle rental for extra fun

we didn't know the password and username of the wifi

location , the staff , the amenities , restaurants , volleyball court , gym , golf course , lakes

we had the option of going to either pool within the resort which was just a few steps in either direction from our room

diferente pool, the beach, and can rent a golf card to visit the forest and see around, even have a park for kids that it s around 15

chose this hotel to stay because it had a kids pool area

breakfast was included , pool was great, bar and coffee shop right across from front desk , room service was on point with new towels if

kitchen should stay open a little longer.

very clean close to the airport a couple blocks from a beach restaurants nearby casino nearby

location clean, quiet, great staff helpful great pool bartender female

did not like that reception people at the spa refused to show us the sauna and when we started to ask questions about the max temperature -

they had fun games out on the lawns/pool area for kids (ping pong, large connect four set, corn hole)

ng pong, large connect four set, corn hole)

decor, live music/entertainment daily, casino, beach, swim up bar, cabanas, massages on beach, multiple food options, great rooms &

the variety of pools! great food. fast room service excellent and helpful maids

we had several spa treatments, which were great

the front desk manager ms jennifer surprised 0us with room service for our anniversary

the breakfast was amazing

no microwave an the breakfast wasn’t worth the value

staff from the bell men to front desk and the breakfast servers to the beach lunch areas

very nice, bryant at the restaurant a great server, friendly front desk staff, appreciated the early check

pool ( would have been nice if hot tub was heated) short walk to beach shuttle to vivo beach club

the pool was everything you could hope for

location, pool

beautiful pool area too

casino was nice, the employees were excellent and the rol was an average room pool was awesome

location, spacious room, breakfast included

it's a great place for all from adults to kids

lovely facilities

cesar, luis, belinda and yirdi at the casino bar were the best

staff was amazing. room service was delicious.

the rooftop pool was very nice

the rooftop bar and restaurant views were amazing

breakfast choices were great

thanks again for accommodating us with a later check out and a delicious complementary breakfast

kids were running around screaming down the hallway, which looked like it was in desperate need of

they have a breakfast buffet sunday morning that’s $20/adults and $10/kids that is easy and looked tasty, but had a tight itinerary so we didn’t try it

having parties on weekends upstairs such as wedding and the loud music would disrupt my sleep and room service took 6 hours when i called 5 different times and came downstairs to ask i still had to

hotel staff did not give us information about beach access or pool hours, gym etc

the breakfast should be complimentary. the wifi should, too

level of traffic slippery marble floors and pool steps with no railing no elevators continental breakfast lacked variety and muffins were dry,

continental breakfast was good

from front desk to the pool and bar staff as well as the chef and housekeeping

was not as quiet as we would have liked in the evening due to some guests not following the pool or quiet time hours

breakfast options are limited but certainly better than nothing

the only thing i noticed employees speaking loud because the outdoor bar is next to the first floor rooms

right on the beach great beach bar nothing fancy, if you don’t like hearing the ocean this place is not for you

chair and i was told that nobody was on duty to handle the chair's price for a snicker candy bar was 3

loved the restaurant and bar directly on the ocean

bar in this hotel is great and view was amazing . and bar stuff was really nice both 2nights

good location, friendly staff and nice property. late check out was amazing to have!

so if sleeping 4 adults or bigger kids, it may pose a small issue

amenities - beach trolley, cafe, laundry

the bar in the lobby is awesome, too, though food service was a bit slow

the kids loved the pool area which had a waking pool, a pool and a hot tub

was perfect;cleanliness of the rooms and hotel,politeness of staff, the restaurant/breakfast availability,pool area,business centre (to do my check-in & print my boarding pass)

the room has a kitchen, air-conditioning, a tv and a private bathroom

breakfast included

the casinos and beaches are close to the proximity to walk

tificial) and a sandwich with

my kids loved the garden out back

it was a terrible experience with my kids waking up and not getting to sleep again easily (specially my 2-year-old)

modern, large rooms, comfortable beds great service from friendly staff, good gym and pool area on the roof

my kids really enjoyed the rooftop pool as well

the laundry room was so convenient

at its highest volume and there is no way to change the settings the microwave is located in the laundry

the gym is well equipped for a hotel gym

room service and restaurants amazing we love pizza ud83cudf55 restaurant terrazzo next to hotel ,

there is a chinese reasturant in the casino. food is horrible.

the food was good, access to beach, breakfast and parking garage access. laundry

hotel and excellent for families with kids

nice bar downstairs, gym, coffee shop, helpful staff

wish the shower at the pool had been working so that we could have minimized tracking sand into pool and/or back to room

that the balcony door didn’t open, the tv was outdated and the pool was too cold to enjoy.

they have lactose free and gluten free options and a coffee bar that was actually nice

be cleaned on wednesday the day before check out, there was no toilet paper, no extra towels, no bar soap, no vacuuming and no surface cleaning done to my room as they did before

it also has a pool for it you wanna use it and a lot of spaces just to sit and chill

the pool and the pool table were really fun and there's also a piano in case you want to use it

rooms are super comfortable, the night staff was so helpful, location was great, pool was nice.

close to the beach, easy check in, good location, friendly staff, pool

the pool is great too

were wonderful at acclimating our luggage for early check in and check out

amenities (gym, pool, bar, casino)

the beach, pool, and food is all right there

year’s eve party for guests and locals, and people bring their entire families (including young kids)

they got us a late check out for free and it was so upscale and clean

the location on the beach. pool area is very nice

staff was very friendly , the breakfast was good , there was lemon water in the lobby , that was unexpected , i drank that lemon

of the equipment in the gym was broken which was pretty frustrating

the pool was too deep if you were with little kids

their laundry machines were broken and they didn’t allow anyone into their game room or gym

the gym and the pool were great. i also loved the are where breakfast was served.

designed boutique hotel, you can use their sister property next door which has a great pool and jacuzzi

pool area didn't stay open past 10pm

the pool at the rooftop in the old building needs wall painting

one more annoying thing - they charge an extra 75 usd for early check in or check out

breakfast could be ordered the night before and be delivered to you room

clean as a whistle, extremely courteous staff, well-trained, room service was great

good location, free wifi, free water on your room

lounge like adriana, the front desk like ana b, gabriel, michael, alejandro, veronica, and the spa

everything - views were great, gym was great, staff was friendly and great

the breakfast wasn't great for kids but we ate at other restaurants outside the hotel

the design the pool the whole entire set up

place was amazing overall highly recommend for an adults only experience

beautiful interior and pool. extremely nice and helpful staff had an amazing stay

bathroom door handle is not well attached (room 555), breakfast was included but not good ( please get better quality food on every type of bread and

breakfast to the room was served in plastic cups and burger packaging

the pool was fantastic

the view, restaurant, bar and the staff

could use more shaded seating in the pool area and on private decks/patios.

the food was excellent and the pool overlooking the ocean was inspiring

beautiful, spacious and comfortable rooms. great pool. fab views.

nice location beautiful building pool restaurant bar staff management all very good

they advertise an adults only sexy vibes hotel which is why i booked

i loved how room service came to clean daily

the atmosphere is relaxed and stylish, and the adults-only setup makes it feel calm and grown-up

soft for my back; the fan in bathroom could not be turned off and made a lot of noises; and the room service was ridiculously expensive, they charge $4 delivery fee along with another 18%

great facilities and location. the pool and hot tub were great.

very attentive and friendly, the pool was very cool

gym is very basic.

is fine but for someone like me how gets overstimulated very quickly i loved the calmness of our pool area and the option to sit in the multiple gazebos

you can use condado plaza amenities & beach access but our hotel pool & bar was better

the gym was

pool size

and bar were excellent, friendly staff, a little high price on the octopus which was excellent and

pool was green

great crew, awesome restaurant.. bar was great too

cove beach great for kids

we enjoyed the pool and bar. staff was great.

kids were hungry, had to get the car and find food to bring back

wish the bar on the main level was open more ambiance and music

access to the pools, bar in pool. overall, was impressed in the quality of room.

pool is very small

rooms are nice and the rooftop pool area is nice too

i did not eat in the restaurant so can not comment about the food or that staff, but the lobby bar was attractive

the bar in the hotel is amazing

beautiful hotel with rooftop pool and restaurant. comfortable bed and big room.

lot of broken (or close to broken) facilities, such as in the gym or the toilet in our room

there were bar, gym, and a top deck that were open that had an amazing view of the city

only had a little knob to turn in addition remodeling so none of the amenities were available laundry gym roof top parking $19 per

it is close to where i was working. the availability of a gym.

the gym- i travel for work but also i workout a lot