i loved the expansiveness of the pool and there was no shortage of chairs, towels, or shade (when needed)

you’ll have to park your own car and either walk back or arrange a golf cart to take you back to the hotel

just the beach and golf course

breakfast was not included. spa experience was great.

for spa services - we are still working on removing these charges since never ever visited the spa

the resort is spectacular! the golf course and all the amenities are 5 star.

the staff, everyone is very sweet and helpful. the swimming pool because is big and only 5'.

not enough golf carts that take people to rooms and back.

pool water not heated, small spa and gym

in the gym there were 4 employees idly standing in the way of the entrance, watching the exercisers and

room service was great

the gym is small and open until 6pm.

wish there were a few more kid activities and a kids club.

clean and well taken care of with amenities for kids and adults

not many activities bar service at pool and casino was non-existent

rooms, comfortable beds, kitchen has everything you need to make basic breakfast and lunches

a pool bar shouldn't have a better burger than your high end restaurant

the pool area

3 pools right on the beach. absolutely beautiful

apartment was well stocked with kitchen ware so cooking was easy

hotel was gorgeous and had a great pool and good location

there was no breakfast due to hurricane irma aftermath

breakfast was weak but it was free and was technically only supposed to be snacks so it overall met

pool great for kids.

the breakfast area was so cozy and a great place to snap pictures at sunset

everything! pool, breakfast, room, etc.

location, gym, pool, complementary breakfast

think the fitness gym needs a little upgrading on some equipment

and finally the breakfast

great location, nice breakfast and decent pool area.

no wifi that s really works it s horrible

the pool was amazing

it's a remote area, but 15 miles from the airport and free parking

they should have more parking and more supplies for customers in case of anything

very nice rooms including lighting pool

wish there would've been more of an option of food / room service

good breakfast. perfect location

lot more amenities than i had thought: outdoor space, rather good restaurant, gym

wifi was essential but would have liked water in the room as well as coffee

very clean, convenient, lots of amenities, breakfast provided, bar and restaurant, outdoor patio

in a perfect spot with access to main highways, and love that has access to the beach and has a pool too

nice pool and lounge area

fewer game options in the casino.

it was not a big deal you heard it when you in the pool or at the beach

casino, being smoke free

wifi didn't work the 1st night.

the wifi didn't work in the room - which didn't have a phone either. the tv would become

no wifi in the rooms.

no breakfast was provided and the wifi didn't work in the room

never up early enough to enjoy breakfast, but the staff was exceptional, the room was clean, the pool was gorgeous and the location couldn't been better

the pool closed too early for people who come late from a business meeting and need to relax

location, clean room, good shower, awesome pool.

wifi and tv were not working in the room

wifi never worked, snallest bathroom i have ever seen

next block over has a good pizza/sports bar

i really enjoyed the breakfast

location to the airport, also food at the pool.

our air-bnb didn’t have a pool for the kids, so we booked this hotel for our last few nights and it was prefect

we were granted a late check out

stay was awesome my kids and i have a ball

clean room, good breakfast, friendly staff

the breakfast was good

breakfast location service

rooms have modified kitchens and a bigger refrigerator with ice maker

early cut-off for breakfast

thing i didn t like was seen an employee standing by the pool area and not be allowed to sit down was a rainy day and i feel sorry for the lady standing

then our bed was broken and our spa treatment got cancelled because one of the staff had to leave

no free breakfast like other hotels

beautiful location. blast was good but overpriced great cover band at the casino!!

excellent hotel, beautiful, casino, night life. great restaurants in the hotel.

property has everything, pool, beach, food, gym, spa, salon!

also the pool bar service was very slow but the drink was good

didn t like the room service and i believe one of the staffs took money from the safe but it was my mistake i left

jenny at the pool bar was fantastic- she took care of everyone like family

i enjoyed the pool which has a swim up bar and the hotel is right along the beach

beautiful pool area too

very nice, bryant at the restaurant a great server, friendly front desk staff, appreciated the early check

pool area very nice, bryant at the restaurant a great server, friendly front desk staff,

location, pool

the pool was everything you could hope for

the casino was nice, pool wonderful and i liked the location

the hotel has a small casino, but friday and saturday live music and dancing all in one

breakfast was a let down and the wifi sucked

it's a great place for all from adults to kids

property was clean, the staff was friendly, and the breakfast was a plus

the casino and some good restaurants were in walking distance, and we felt safe walking in the area at

i don't see any room service in 3 days . they don't have either a refrige or microwave .

breakfast is very expensive

thanks again for accommodating us with a later check out and a delicious complementary breakfast

pool bar was awesome

nice decor, relaxing environment, kept carpets clean and main areas clean, has a small gym but good to do a few repetitions, two restaurants accessible from the lobby despite the small

free beach towers. 24 hr gym :-)

loved everything, very clean, trendy, they had the pool the bar the beach is two minute walk

similarly, you need to sign in to the wifi every day as well

did when i stayed a few years before) because we actually spent a lot of time out

having a patio bar and great food helps give the resort feel

needs full body mirrors in rooms , more towels and better breakfast options

great that breakfast was included

had a bar on site

breakfast could have had more options

bar in this hotel is great and view was amazing . and bar stuff was really nice both 2nights

chair and i was told that nobody was on duty to handle the chair's price for a snicker candy bar was 3

resturant and bar were understaffed

loved the restaurant and bar directly on the ocean

it was so easy to walk to the beach or local shops, the bar stayed open a little later the night i got there just to get me a drink before close

the private island and pool areas were especially impressive, and the staff was friendly and attentive throughout the stay

everything about this hotel - beautiful views from the room, great amenities, water park and the pools, private palomino island ,great customer service

it’s a very large and beautiful property. as well as the golf course.

the phone ringing around 5 times each night, the bar at the pool was closed.

on the weekends they have free popcorn for the kids and also a game room available for

the hotel is clean and the pool is amazing (and that is far outshadowed by the amazing experience) was that the hot tub by the infinity pool (the closest to our room) wasn't working properly and wasn't hot (+) the food was great and the pools were quite fun (-) we would've liked to have food service at the pool but that wasn't an option but there were plenty of restaurants to choose from (+) really liked having towels at your disposal at all the pool areas (+) a pool almost at every building

during spring break and it felt really crowded with long lines for everything - breakfast, ferry, gym

good location, friendly staff and nice property. late check out was amazing to have!

lovely staff, spacious rooms, beautiful pool area and clean.

had so much fun swimming in the large pool with our kids

and there was a great gym

the gym is awesome

fact that they are charging small fees for the activities/amenities: $2 for minigolf, $5 for the gym, $30 if we wanted two beds and $30 if we wanted late check-out

was perfect;cleanliness of the rooms and hotel,politeness of staff, the restaurant/breakfast availability,pool area,business centre (to do my check-in & print my boarding pass)

room, bed, pool, gym, location.

i pool was clean and so was the gym

pool area

nice pool (good temperature) and hot tub felt good (a little small)

the breakfast is very ample

the lobby is beautiful and a hot breakfast was included

my kids loved the garden out back

the room has a kitchen, air-conditioning, a tv and a private bathroom

hot breakfast

top pool and bar was amazing

location is great. gym is a plus.

room is spacious, bed is so comfy, yum free coffee and tea everyday, self service laundry which is easy to operate and the bathroom is nice

liked that everything was clean, gym, pool, computer area, room, etc

it was a terrible experience with my kids waking up and not getting to sleep again easily (specially my 2-year-old)

ordered room service breakfast - it was not good as the order was not prepared as requested

love the room, the beach and the casino and live music

too many kids

no daily room service

laundry facilities had 3 washing machines 1 was broken and 2 dryers were broken

that the balcony door didn’t open, the tv was outdated and the pool was too cold to enjoy.

wish the shower at the pool had been working so that we could have minimized tracking sand into pool and/or back to room

pool is small and there were no stocked mini bars

the pool and room and close to the beach and shopping and dinning

we like that it is very walkable, the pool/hot tub area is beautiful, the staff is so friendly and accommodating, and the walgreens right

close to the beach, easy check in, good location, friendly staff, pool

great location. easy access to room and pool.

the pool is great too

the terrace and pool were nice also

the pool looked nice but i never used it

staff at the poolside bar and grill were the best

they got us a late check out for free and it was so upscale and clean

almost nothing for kids to play :(

staff in the lobby bar were top notched

need separate pool area designed for kids

were wonderful at acclimating our luggage for early check in and check out

breakfast is the same

checkout before breakfast...was so nice to have coffee available. thankyou

not being able to do laundry

the pool and gym

accomodations n breakfast

i understand it's a 5 star hotel, but would like to have the convenience of affordable bar food at least

the oceanfront - sunrise is stunning)

breakfast and atmosphere. above all i enjoyed the hospitality and the employees

the room service was great they have butler service which makes you truly feel special

had 1 bad experience room service.

breakfast was good

breakfast

attentiveness,location, adults only

even in january the pool was refreshing after paddle boarding

friendly and my wife and i always looked forward going back to relax and the roof top bar and pool was just perfect

breakfast was a scam

bathroom door handle is not well attached (room 555), breakfast was included but not good ( please get better quality food on every type of bread and

the pool/ rooftop area was so picturesque and pretty

beautiful interior and pool. extremely nice and helpful staff had an amazing stay

the room, views, pool, staff and food were fantastic!

the pool and pool bar were great

were extremely comfortable, the distance of the beach was exceptional, and the pool and poolside bar are fun and convenient

the little pool. even though the view was amazing!

thought your website said that it was an adults only hotel but i saw families with a toddler and baby check in right next to me and a boy

of the pool was great, as well as the pool bar staff were extremely helpful

i love the pool area and bar

pool and hot tub closed to early

the door getting stuck was a fire hazard, the toilet barely flushing was another issue

great facilities and location. the pool and hot tub were great.

very attentive and friendly, the pool was very cool

and desk were not clean in our room and our kids room

access to the pools, bar in pool. overall, was impressed in the quality of room.

my kids loved the water slide.

cove beach great for kids

also at the pool they take your temperature and ask for your room number and name and you receive a wrist band

all of the above, but the big plus was the swimming pool and the laundromat... a big plus.

great crew, awesome restaurant.. bar was great too

they are able to give you a $17 daily credit to their snack bar in the lobby

pool was a bit cold, no jacuzzi.

one elevator, loud air conditioning, shared pool with restsursnt

pool is very small

the breakfast was good

ins, so much care and concern went into how we were getting around, turn/down -room service, sightseeing, food recommendations, etc

breakfast time vary daily

rooms are nice and the rooftop pool area is nice too

the gym was small and stuffy

on my fourth night there i tried to do some laundry before my departure the following day

only had a little knob to turn in addition remodeling so none of the amenities were available laundry gym roof top parking $19 per

cesar gomez bartending and mixology at losers bar mgm grand hotel and casino las vegas,

had a little knob to turn in addition remodeling so none of the amenities were available laundry gym roof top parking $19 per

we made them at the desk directly with the spa and two days in advance

hotel has nice amenities such as a spa, several on-site restaurants and the staff were excellent

restaurants and room service are overpriced.

room service was efficient

the gym is in great shape and there are plenty of places to eat and drink on site

access to a small gym and a pool is included in price

great location to cruise ship, sites and free shuttle.

breakfast was amazing

otherwise there is a daily shuttle to old san juan

however, we walked across to the hyatt place and asked to use their pool (because it has a kids water toy) and they were more than willing to let us use their pool

my kids love the pool and the gym

problem with system. no friendly access to wifi

super fun pool for kids and walking distance to all the entertainment

my kids loved the pool

clean room , great pool and free wifi

zen spa was also great, relaxing and the therapists very helpful

wasn't labeled sheraton; breakfast not included with early check in & they didnt say so we had to pay; key card to go down & scan panels on different

i booked a 55 min massage at their spa for my birthday

shuttle wasn't labeled sheraton; breakfast not included with early check in & they didnt say so we

there s also a spa on that floor as well

there is only one pool but its really a splash pool, the gym has very limited equipment!

the view, the pool, the food, the cleaning, the personal treat and obviously the gorgeous hotel.

breakfast

the hotel bar and restaurant offer great meals and drinks; breakfast is very tasty and good

theyngive a free shuttle to the beach and the old town