great restaurants on site. amazing pools. huge room.

laundry was expensive and annoying to have to go to front desk to get quarters

the laundry room was outside of the facilities

and there was a great gym

the gym is awesome

the hotel is clean and the pool is amazing (and that is far outshadowed by the amazing experience) was that the hot tub by the infinity pool (the closest to our room) wasn't working properly and wasn't hot (+) the food was great and the pools were quite fun (-) we would've liked to have food service at the pool but that wasn't an option but there were plenty of restaurants to choose from (+) really liked having towels at your disposal at all the pool areas (+) a pool almost at every building

during spring break and it felt really crowded with long lines for everything - breakfast, ferry, gym

coqui water park was closed

coqui water park, palomino and pools

the caffeine bar is open 24 hours for those who are starting their adventures early or coming back late

the bars were nice as were bar staff

golf course on the resort grounds is a plus

enjoyed the breakfast buffet, the mountain view, staff are wonderful,the pool and the short distance to the beach is awsome

the pool is great

the front desk did not have and we were told to walk to the casino to change the bills to coins so we can use the laudry room machines

everything! pool, breakfast, room, etc.

it would be very accommodating if you have umbrellas in the pool area and it would be super amazing if you had a spot for music and dancing

great breakfast snack

there was no breakfast due to hurricane irma aftermath

the breakfast room right on the ocean was spectacular

the pool is lovely

we had balcony from our room thats over looked the pool and the ocean

3 pools right on the beach. absolutely beautiful

always when you order a drink and in the restaurants/bars in the pool area

outstanding facilities, lots to do for all age groups, great pools, entertainment, very good gym

have a pool cat

very clean, great pool area and beautiful grounds well maintained.

hotel itself, the views, the gardens, the pools etc

gym is unacceptable

if there had to be something it would be that the gym was a bit grubby

make sure to eat a puertorrican burger just by the pool in the 5 o clock somewhere bar & grill

pool side bar and food service was fantastic

absolutely beautiful stunning garden, very nice and clean pool/bar

we enjoyed very much , in the room, in pool area and all around

great views, really nice complex with golf course, walking paths, etc

absolutely beautiful stunning garden, very nice and clean pool/bar

the pool was a favorite and the spa was wonderful

just the beach and golf course

the spa is also very good

pool, beach, size and cleanness of the room

the pool is amazing for everyone

maybe the signage to find things at night when driving golf carts

the most i liked from the property was the pool. peaceful place.

the room service was awesome

on service because still a young place and they have to work on management of the restaurant and bar

he honor a late check out

also, the wifi is extremely good at locations within the resort

some days the bar and dinner werent served so it was difficult finding food that was close

its exactly what you expect of an adults only hotel: peace and quite, friendly and proactive staff (with a whatever-whenever

the restaurant and bar was only open from wednesday to sunday.

everything about this place was great i wish they had the bar opened every day

the food was excellent and the pool overlooking the ocean was inspiring

roof top bar should be open longer

the pool wasn't working.

kitchen, breakfast, bar were closed

i wish the jacuzzi was bigger or that they had a separate pool

loved everything about it, bar none, except the price

free laundry, friendly staff, right next to airport

the room was clean and comfortable and they have free laundry facilities, you just have to ask for detergent at the lobby

excellent restaurant and complimentary full breakfast complete with omelet bar and more

breakfast was delicious and the staff was very friendly

breakfast and free wifi a plus

wifi didn't work inside the room

it was fantastic, i loved the pool area. comfortable space

room service staff where great but the mgt staff left to be desired

no bar on the pool.

the pool in the bottom looks like it needs painting time to puts some life to eat a little bar and lights

bed mattress could be changed as well the laundry

breakfast was great

24 hr laundry

the hotel very nice and clean, lovely suite and laundry room a plus

close at 10 and at that time a lot of people was coming down like me and my kids sunday

it wasn’t a fun vibe for a cool pool bar

was very pretty with a nice pool

outdoor bar area

from front desk to the pool and bar staff as well as the chef and housekeeping

the bar and the hotel have music super loud and horrible music playing since early in the morning till

it was so easy to walk to the beach or local shops, the bar stayed open a little later the night i got there just to get me a drink before close

resturant and bar were understaffed

the only thing i noticed employees speaking loud because the outdoor bar is next to the first floor rooms

bar in this hotel is great and view was amazing . and bar stuff was really nice both 2nights

loved the restaurant and bar directly on the ocean

good location, friendly staff and nice property. late check out was amazing to have!

liked everything, the delicious cookies upon arrival ,the hot whirlpool ,huge pool, laundry room for guests convenience

many kids at the pool and in the hot tub, which led me not to spend much time in that area

quiet room and comfortable bed, has a nice gym.

the kids loved the pool area which had a waking pool, a pool and a hot tub

kids loved the chocolate chip cookies upon arrival

the lobby is beautiful and a hot breakfast was included

my kids loved the garden out back

very safe and secure, continental breakfast, very clean

the casinos and beaches are close to the proximity to walk

the breakfast is very ample

top pool and bar was amazing

location is great. gym is a plus.

access to the main marriott for beach, spa and gym

the pool was clean, has a decent size, is located on rooftop so view is great, and is open until 11pm

access to the main marriott for beach, spa and gym

on the positive side, the location is great with a beautiful beach area, and the gym was very well equipped

is great but watch out for little kids cause waves are unpredictable and can get very strong from one second to another

laundry room was unkept

they came at weird times for room service, never the same time

clean rooms, gym small; but spacious and was well equipped

nice bar downstairs, gym, coffee shop, helpful staff

the hotel had a nice pool area, great breakfast, very close to the beach

pool is small and there were no stocked mini bars

we like that it is very walkable, the pool/hot tub area is beautiful, the staff is so friendly and accommodating, and the walgreens right

there is also a casino across the street

the convenience of the surrounding, i loved the pool, close to a lot of stores n restaurants

rooms are super comfortable, the night staff was so helpful, location was great, pool was nice.

the terrace and pool were nice also

close to the beach, easy check in, good location, friendly staff, pool

great location. easy access to room and pool.

were wonderful at acclimating our luggage for early check in and check out

they got us a late check out for free and it was so upscale and clean

amenities (gym, pool, bar, casino)

beach service envíance pool gym spa bar casino club restaurants do miss acai bowls though

location, food, staff, casino, night club, lounge area

wish they had a spa / salon inside the hotel instead of having to leave the property to get a massage

of the equipment in the gym was broken which was pretty frustrating

the convenience of breakfast. if located on property works be better.

the pool was also nice for the kids

the flooding side street and the lack of on-site breakfast and laundry availability

more mirrors in the bathroom , change to new shower floor, bags for laundry services , more air condition in the open areas, air freshener on the halls to eliminate

even in january the pool was refreshing after paddle boarding

the view from the pool is amazing and even from the other pool at the sister property

breakfast could be ordered the night before and be delivered to you room

breakfast was really delicious and i liked how the rooms were decorated.

breakfast

free coffee in the lobby in the mornings, nice gym overlooking the ocean

quick with room service

the champagne at check-in and the pool and beach area are superb

the mini bar is fully stocked, the rooms are clean and beautiful

breakfast and atmosphere. above all i enjoyed the hospitality and the employees

rooftop pool and hot tub

the pool/ rooftop area was so picturesque and pretty

breakfast to the room was served in plastic cups and burger packaging

rooftop pool was extremely nice the staff was kind and very upbeat i will definitely visit

food , amenities, the pool area . rooms are perfect ‘

i loved how room service came to clean daily

the pool overlooking the ocean is amazing.

thought your website said that it was an adults only hotel but i saw families with a toddler and baby check in right next to me and a boy

were extremely comfortable, the distance of the beach was exceptional, and the pool and poolside bar are fun and convenient

poolside bar was only open until 6pm

the restaurant bar at the lobby

not the hotel's fault, but the area is very noisy. i believe there was a bar beside the hotel.

restaurant or bar not open

and bar were excellent, friendly staff, a little high price on the octopus which was excellent and

the gym was

one glass of wine at bar was $16

the door getting stuck was a fire hazard, the toilet barely flushing was another issue

gym equipment very

gym is very basic.

is fine but for someone like me how gets overstimulated very quickly i loved the calmness of our pool area and the option to sit in the multiple gazebos

my kids loved the water slide.

there were a private beach and one swimming pool with a bar in it, another pool with salt water, a jacuzzi

pool area was amazing! sat there at night to read a book after the pool closed.

a really nice gym

of options with 5-10 minute uber ride or 10 minute walk, which is not a big deal unless you have kids who are tired by end of day

rooms are nice and the rooftop pool area is nice too

should have been told about current construction at the pool and parties that were being held on certain nights in the lobby

location was great but,we didn't eat breakfast there not because we didn't want to we just wanted to explore where we were

the bar in the hotel is amazing

best bed, great breakfast. many food options close by.

the gym- i travel for work but also i workout a lot

had a little knob to turn in addition remodeling so none of the amenities were available laundry gym roof top parking $19 per

lot of broken (or close to broken) facilities, such as in the gym or the toilet in our room

was great - close to where we need to board the cruise ship laundry facility was

only had a little knob to turn in addition remodeling so none of the amenities were available laundry gym roof top parking $19 per

super he make sure you had all what you needed for breakfast, now let's talk about alex in the bar who makes the best mojito that i ever had, if you ever stay at hyatt house make sure to try

shuttle was extremely helpful and saved us money on transportation

the only other thing was the coffee bar didn't open until after 4pm due to staffing issues

very attentive personnel. the sr. in the breakfast kitchen was amazing and very kind

the game room for the kids was great

free breakfast in the morning and free wifi

clean room , great pool and free wifi

the free breakfast was amazing

i couldn't find anywhere to let dry the swimsuits after the pool because there was no balcony to let them hang under the sun

room,breakfast, pool ,bar, room service ,security and people working with, was perfect and very helpfulness

the kids loved it

we made them at the desk directly with the spa and two days in advance

this was really a bummer for myself, kids, husband and cousin

like how there was a section for family and kids

restaurants and room service are overpriced.

no shuttle to or from the airport

it has no room service

i liked that the hotel was in a great location and there was a complimentary shuttle to old san juan and a near by beach

lovely spa services

food drinks and music by the pool! especially at night time it was a good vibe !

the view, the pool, the food, the cleaning, the personal treat and obviously the gorgeous hotel.

theyngive a free shuttle to the beach and the old town

food and drinks at the wxyz bar was lovely as well

the lobby and gym

can see areas that weren’t cleaned well, and you pay extra for breakfast when there’s barely anything to eat for breakfast, you night as well go out and get