very comfortable bed! the pool was very nice ud83dudc4c

the bar was closed

i never got the wifi password until the last day

example, my husband was told that the gym opened at 6:00 am, so he set his alarm to be there on time only to discover that the gym

location , the staff , the amenities , restaurants , volleyball court , gym , golf course , lakes

sure were convenient, the beach hammocks under the palm trees were perfect, and the infinity pool was large and well positioned and awesome

the bar had good drinks

the infinity pool was amazing

amazing location on the beach, great pool, restaurant and drinks on site.

that said, you can still sunbath, the kids can play in the sand and for the most part you'll have a mile long stretch of undeveloped

there was no bar to speak of.

no room service, had to go to lobby to ask for coffee for the in room coffee machine

no room service, restaurant squeezed into bar bc

the rooms by the pool smell of mildew. the staff quickly switched us to other rooms.

casino pools staff

great restaurants on site. amazing pools. huge room.

and there was a great gym

the pool.

fact that they are charging small fees for the activities/amenities: $2 for minigolf, $5 for the gym, $30 if we wanted two beds and $30 if we wanted late check-out

the laundry room was outside of the facilities

beautiful, spacious and comfortable rooms. great pool. fab views.

location is quite nice, overlooking the ocean with a wonderful pool, restaurant and common area

pool, view and size of room were excellent

it was very peaceful and the scenery was amazing, as well as the infinity pool.

was amazing, pool was amazing

would had liked to see a light snack bar ,not just coffee and water

the bar would have been open for us to purchase drinks on the property

kids enjoyed the pool

a large clean swimming pool, light breakfast, friendly staff

pool great for kids.

and finally the breakfast

nice gym

room was excellent and loved the direct access to the pool

the pool was great, the location was perfect really close to the beach, kioskos de luquillo, casino and other places to visit

the front desk did not have and we were told to walk to the casino to change the bills to coins so we can use the laudry room machines

for kids

golf course

the pool with the bar fantastic and their drinks are awesome

the casino was being remodeled and no one informed us before we booked our vaction

the pools were empty and warm and the bar was 1 minute walking distance from the pool and the beach

a pool bar shouldn't have a better burger than your high end restaurant

apartment was well stocked with kitchen ware so cooking was easy

the kitchenette had a full-size fridge along with everything needed for preparing meals

the breakfast and dinner at roots coastal kitchen was awful

and the pool area are gorgeous

steps from parking lot up to the building and to our 3rd floor room

pool and the fact that included a parking space

buatifull the pool

no wifi in the room

parking was small

service and staff, great views on their terrace with cute pool overlooking the beach, great for sunsets

the facilities are great made even better since the hotel is adults only

bar could open earlier as well

we asked for the bar we weee repeated that it was really busy

pool, rooms everything this place is perfect

the hotel is clean and the pool is amazing (and that is far outshadowed by the amazing experience) was that the hot tub by the infinity pool (the closest to our room) wasn't working properly and wasn't hot (+) the food was great and the pools were quite fun (-) we would've liked to have food service at the pool but that wasn't an option but there were plenty of restaurants to choose from (+) really liked having towels at your disposal at all the pool areas (+) a pool almost at every building

during spring break and it felt really crowded with long lines for everything - breakfast, ferry, gym

didn't like you had to park your own car and take a golf cart back

on the weekends they have free popcorn for the kids and also a game room available for

coqui water park, palomino island

everything about this hotel - beautiful views from the room, great amenities, water park and the pools, private palomino island ,great customer service

pool

the pool and hot tub were both clean and felt amazing

have to wait a little longer to be taken care of by the pool

they lost our bags before we left for the airport and we were hence late, and at pool and restaurant service was slow or non-existent

you’ll have to park your own car and either walk back or arrange a golf cart to take you back to the hotel

for spa services - we are still working on removing these charges since never ever visited the spa

the vibes are immaculate, you feel like you are on vacation and from the pool to the beach everything was on point

don't forget the pool was amazing too

great views, really nice complex with golf course, walking paths, etc

didn’t like how the kids were able to be at the swim up bar i wish they sectioned that off for adults only

absolutely beautiful stunning garden, very nice and clean pool/bar

gym facilty has large glass window that faces pool area and beach

the private beach, pool it also had a casino. break fast was great.

everything casino view

could be fun if you didn’t have a family, but it’s kind of a weird vibe with kids

the gym pool and beach open 24hrs restaurant was amazing location was amazing staff was

coffee, but no breakfast, no laundry service, and no room service

excellent pool and every day i smelled bleached clean floors

stayed for 2 nights and the first day i went out the whole morning and no room service was done

the lobby and pool are lovely

no wifi in the rooms.

the kitchen setting was awesome

room was pristine, spacious, beds super comfy, kitchen has everything including cutlery & crockery, immaculate

kitchen should be opened later

what i didn’t like was that there was so many fees, pool fees, etc.

breakfast was included , pool was great, bar and coffee shop right across from front desk , room service was on point with new towels if

i think you should make guest know that room service has changed in the way the service is presented, prior to their booking

did not like that reception people at the spa refused to show us the sauna and when we started to ask questions about the max temperature -

the service fees for in room service or buying food and drinks at the hotel was ridiculously expensive

the hotel and our food bill was much less compared to the food bill at the hotel restaurant or room service

beach access, many pools and bars the hotel itself was beautiful if a bit old school the rooftop gym was excellent, nice

the casino was nice, pool wonderful and i liked the location

pool bar and grill were outstanding

it's a great place for all from adults to kids

lovely facilities

i was happy to be able to do my laundry at their 24 hr laundry room

beautiful pool area too

pool area very nice, bryant at the restaurant a great server, friendly front desk staff,

the pool was everything you could hope for

very nice, bryant at the restaurant a great server, friendly front desk staff, appreciated the early check

pool ( would have been nice if hot tub was heated) short walk to beach shuttle to vivo beach club

the spa was amazing

the pool was clean and beach was perfect. loved the gym with beach views

the breakfast is a little expensive for what you get.

the swim up bar and ocean breeze restaurant was a plus and so delicious

location, clean, great friendly and helpful staff and good location, pool was big and very nice, nice beach area

awesome rooftop bar & restaurant.

thanks again for accommodating us with a later check out and a delicious complementary breakfast

no room service due to covid, so when you need something you either got it hours later or it never

love the views, the pool and the room.

we didn t get to use the pool due to covid but other than that we were satisfied

loved everything, very clean, trendy, they had the pool the bar the beach is two minute walk

the room very clean. channels on tv work as did the wifi.

fantastic! staff was great! pool was amazing! beach across the street

my kids loved the bunk beds in the family room

free beach towers. 24 hr gym :-)