the breakfast was very good, loved the location. so close to the venue.

a charming spa and location

the hot tub and spa were very relaxing and calm

great view. great location. great breakfast. great spa services.

location spa breakfast view shower - great water pressure

breakfast, room, and clean

room was dusty, my kids and i were coughing all night

breakfast hours from 7 am to 10 pm is great

breakfast was “instant eggs and sausage”, with other breads and cereal

free breakfast with scrambled eggs, sausage, bagels and raisin toast with cream cheese

the paw passes give good value if you are getting add ons for the kids

the wifi was weak

eckout 11am) to find 2 room service girls knocking non stop amd about to enter our room before we said can we help you

parking is 50$ ( us) a day and its a wallet parking, we parked across the street for 25$ ( rates is (+) parking is free, don't stay downtown (-)it is normally very difficult to find parking and wi-fi is extremely slow. (+) free parking (+)the ambiance of the hotel,free parking and the water park. (+)waterpark facilities cleanliness rooms free parking (+) free parking and (+)indoor and outdoor pool, hotel, parking, staff, lobby, kids are excited and love the hotel (+)water park, parking (+) comfortable parking

the bar attached to the buffet was too busy and noisy

s only possible at the reception)

bar and restaurant closed very early, poor wifi connection

the wifi in our room didn't work.

wifi was slow although is this something i really need to mention

wifi was awful- needs fixing the furniture was worn and dated in our room- needs replacing

the laundry room is nice and clean

has a basic gym and a pool, offers small breakfast (boiled and scrambled eggs,, sausages, porrage from the

spa bath

comfortable beds..awesome breakfast. great staff and they have indoor pool also.

complimentary breakfast and access to pool / gym facilities is great

have kids with a stroller and we were given a room with no elevator access

food at the bar was great - we recommend the fish and chips, and the prime rib

person daniel was extremely helpful when a car alarm was going off in the parking lot outside our window

gym had good upto date equipment

terrible wifi

slow bar service on the terrace.

i am not sure if the zee’s bar is part of the hotel but overhearing the bar man bad mouthing our table did not go down very

great staff, rooms clean, love the bar and restaurant

the bar smelt of disinfectant.

breakfast was good and bar staff friendly

i didn't have the chance to try breakfast, as i had to leave for toronto early in the morning, but i would definitely recommend

they had a decent sized pool which we didn't get to use but it looked well maintained

very comfortable room, clean and spacious. awesome staff and breakfast! wifi was very fast, too.

was nice and also management was good taking care of what we need and highly recommend that place pool was nice and open 24

nothing much. the pool was drained in the summer. superficially, the hotel was outdated

pool, spa, and sauna were exceptional

i just wish that queen's landing provides spa in the same premises so we don't have to move to other facilities

for the breakfast and dinner location which faces the niagara river, as well as the lounge and bar area which was very romantic as well i also really liked how they provided a free concierge

old, musty, fitness room

wifi was terrible at room 172

wifi was broken, view out window was onto a parking garage. very over priced stay

we had been given complementary late check out, and the person cleaning other rooms gave us more towels and offered several other

the access to parking good , casino handy and good walk to fallsview hotel

and wanted somewhere quiet to sit, even without a registration, the maitre 'd found us seats at a bar area where we ended up spending $130

room door stuck very bad, our bathroom door wouldn t close, we had no fridge, the wifi was terrible and we could only get a few stations on the

i used the very small gym this time which was great

friendly receptionist who agreed to a late check out

were kind to accomodate us for an early check in and late check out

early check in, room upgrade for free, unexpected room quality

gym was below average only a treadmill and a bike no weights.

easy walk to the falls. nice pool and gym.

a laundry room in the hotel is a plus

the pool was a little chilly, but the kids didn’t care!!!

wonderful location close to the american falls. excellent restaurant. loved the pool!

was amazing and the hotel in general was clean and comfortable for our family esp with 2 kids under 3

breakfast was really a continental breakfast

lovely breakfast and afternoon wine and cheese included

service and breakfast

liked everything, especially the breakfast and the breakfast staff!

breakfast buffet was

room overlooked clifton hill and my grandson loved it we were so close to everything and the water park is

my kids had so much fun even at the indoor pool

even though there is splash park there and alot of kids

my kids had super

very small indoor pool

rust showing in pool area, tiles falling apart, towel holders falling apart, etc

there’s also a nice spa, pool, and gym area

all and all i would recommend the stay at prince of wales mainly for the location and pool/gym

staff were excellent; the facilities, including the restaurant, gym, pool, and bar (which i've all visited) exceeded my expectations

pool was the perfect spot for relaxing before bed

wifi was probably available but didn't see any sign in the room for password

the staff were so nice and helpful and i loved how they were able to accommodate the early check in

the wifi didn't work

also good breakfast and late check out

amazing property and service! also spa and restaurant were outstanding!

the gym and pool was clean and well

pool/hot tub, very clean & relaxing

at the time of stay they were having renovations so the restaurant, pool, gym and parking lot were closed

2 1/2 year old loved the view of the very realistic dinosaur park/volcano mini-golf

was clean, bed was comfortable and the staffs were friendly, we were allowed an early check in

pool and hot tub were open which was nice

wifi in my room

the pool the attached restaurants the coffee machine free parking a decent free wifi beds and sheets are wonderful and comfy

liked the convenience of the hotel to the casino and the staff was super accommodating with my early check in, that was a huge perk to the stay

there were hairs all over in the fifteen dollar voucher for the casino is not immediately available

the breakfast in a bag wasn’t the greatest but kids still ate it.

with 2 kids) perfect perfect perfect location

deal with kids and free breakfast

we enjoyed the outdoor courtyard with activities for kids and ping-pong

breakfast was great and had

it is clean, has a decent gym and indoor pool, perfect to enjoy your stay at niagara

friendly staff, quick service, good house keeping, good amenities included like pool and gym and very close to

the pool was great, free breakfast was a bonus, the room was nice as well

the young people enjoy the pool and my grandson and his step-dad like to visit the gym the

$20 parking fee $40 pet fee

the front desk manager was the best my kids just loved him he made checkin and are stay

pool area was great for the kids

we were in room 231, directly above the gym

nice gym for adults

of been nice to of had some discount coupons to the attractions, casinos and restaurants

nothing to do for kids really but that's okay

great bar staff

a casino and good restaurants, right on site was awesome and being so close to the fall was another

great staff and room service.

very clean love there s a lot to do casino bar food i just love it

great suite, roomy with kitchen and dining table

pool, gym, breakfast, lobby, restaurant, cleanliness, drinking water, express check-in and check

gym was good with cable machine and free weights up to 50lb dumbbells

this after the kitchen fryer breaking down and our wings taking over 1 hour to be served

pool area small but perfectly fine

experience,freindly,helpful people,clean rooms,soft beds,saltwater pool, and great breakfast (best eggs ever) will definitely return

gym room a bit dirty, no products to clean the gym equipment and no towels.

didn’t like that the pool windows were not tinted so at night you could see right into the room

the gym room could be a little bigger

breakfast was amazing

one of the weight machines in the gym was broken.

there is a small restaurant / sports bar next door it was mainly a continental breakfast with hot / cold drinks , cereals, yogurts,

from high chair to the variety of foods, great breakfast for families with kids & babies

breakfast was fine, good variety of selections and plenty of choices

value for what you get is really fair and includes parking

the indoor pool was also very nice

was close to clifton hill were our kids enjoyed the rides and was also close to the falls

spa tub was small

good location lots of parking good walk to main strip and equal distance to casino

is a great location, the big spa tub was great

great location!!! to stores and the falls! excellent hot breakfast!!

the gym was lacking and the pool was overcrowded.

connected rooms equipped with microwave, fridge, hair drier, tv -pool was open and awesome bonus -gym is small, but we made it work

problem was the gym, not well equipped, and one of the machines has seems like its been broken for a

dryer doesn’t work on fourth floor however manager offered to dry my laundry which was

toilet paper holder was broken; little kids in the hot tub splashing around; lobby floor was wet from people walking around right out of

exactly what it said on the tin, great friendly bar with good prices

there was a bar in the hotel called legends …it was great and the barmaid was wonderful

was great all of them was very polite pool was open witch was a bonus for the kids we stayed at a couple of other hotels before this one the pool was close due to this covid-19

very clean very friendly staff we had a great time nice smoking room and bar and pool nice hot tub and it worksvery clean very friendly staff we had a great time nice smoking room

i requested early check in

clean,comfortable,big windows ,big screen tv ,fridge,oven, excellent for family with kids,super clean washrooms,we really enjoyed our

upsetting is that when i booked it clearly stated breakfast and parking included in price

kids loved it

no early check in but they held our bags until we could go up to the room

the bar was a perfect spot for after a day of meetings

fantastic spa services

the hotel staff and spa were super friendly and knowledgeable about the services and products provided

staff were all wonderful and the spa facilities excellent

we did not eat on premise but enjoyed craft cocktails at the bar and loved the convenience of the attached starbucks

walking distance to the falls, casinos and right by clifton hill with all it has to offer

was pretty bummed out to find out the pool and the nice part of the hotel was closed off and we had to stay in a not so nice area

:( filthy, smelly public washrooms, outdated equipment in the supposedly gym room

pool was advertised as heated but didn’t meet this claim

the breakfast was really good, and the hotel staff were excellent – always attentive and kind

only thing was our jets didn t work in the spa bath and hot water runs out quick.

the valet parking was an extra perk found most appreciated

location to the falls and restaurants. the spa. the room service breakfast was very nice

the rooms are spacious the best part is that you barely hear hallway noise

walking distance to everything including the casino

was no mention of guest coin laundry or it's location

spacious room and did allow late check out

they have a heated pool and a gym love this place

pool and gym were available and clean

the property was clean and close to casino.

breakfast was very good. very clean. great distance to the casino and the falls.

since this is spring break of course there wrre a lot of families w kids

the firework show from the casino across the road made this hotel the best place to be during the july 4th

ended up staying for new years and liked the location because it was close to the casino

my kids would say more free cookies :-) they offer these from 6 to 8pm

excellent breakfast included, choosing from their full and delicious regular menu, free wifi, and free parking

not notified of bar closure times and a couple of staff a bit abrupt / unhelpful.

loved the jetted tub but would suggest adding a metal handle bar to assist someone getting in and out of it for safety

free parking and all activities within walking distance

plus a free breakfast in the restaurant, which could have been anything on the menu

right across the street from the casino and we could see the mist from the falls from our room

restaurant & bar downstairs

breakfast was included, lots of parking, didn’t use the gym but had some good equipments

free parking and free guest laundry if you bring your own washing detergent

i also enjoyed hanging with my family at the bar for happy hour

we had 3 kids and 2 adults and it was a very comfy situation for us.

liked the friendly staff, the big rooms, indoor pool, and the hot coffee/chocolate available throughout the day

facility was very well kept, we loved the variety of the breakfast and the gym facility was a big plus for us

the pool was empty therefore my kids were able to have fun

kids are happy to make with the warm waffles (made by them)

in the pool don t bring vest for kids.

kids eating free at the attached anchor bar is also a plus

in the pool don’t bring vest for kids.

park 15 minutes by walk and close to down town as well, clean room and cozy, fit for family with kids

was no laundry

spa tube was with a stain on the middle, i think it’s because of a lot of use and it should be

it had an extra big spa bath

was very large and had a lovely view of the downtown area (clifton hill, casino)

swimming pool desk the room are ok location ok gym ok the bed very confortable

my family love this hotel. so much my kids enjoyed all the time...

very attetive bar staff too

everything is updated & nice indoor pool,jacuzzi & gym

not a big deal

we ordered room service for breakfast and it was delivered quickly, very clean and food was delicious

too many kids in the pool area using the hot tub as a kiddy pool.

we’d always get the kids souvenirs from there

pool area was crowded and the hot tub was full of shampoo from kids that family allowed in there

was perfect, you are essentially in between the casino area and the entertainment area

bed, pillow, tv, swimming pool, sauna room, laundry room, ice vending machine.

pool area was crowded and the hot tub was full of shampoo from kids that family allowed in there

indoor park and outdoor pool , the mini golf! the food was very good as well.

paper stored in the closet outside the bathroom - not convenient no air conditioning in the bar area - really not comfortable at all for after dinner drinks or a night cap in the

the room was very clean and bed was very comfortable. kids enjoyed the pool. great location.

vid-19) but an overall great stay

maybe if there was a mini fridge or something or the sort or a room service menu.

clean and love the swim pool

no hdmi on their tv for kids to play ps4

dryer didn't work tried everything just didn't work no safety bars or pull bar to get out of spa tub turn off switch is on the wall needs to be closer to the tub

awesome service,location, room, interior, car parking facilities, indoor swimming pool.

it was within walking distance to the falls for adults (about 20 min) but little kids might have found climbing the hill on the way back a bit much

gym close, nobody didn't tell me about gym

they can remove the spa and jacuzzi tub. it took up space and kind of weird.

the woman at the bar in the evening was very gracious

breakfast good, gym good, staff friendly

gym was excellent

everything is fantastic, hot plate breakfast is the best.

clean pool and gym facilities 3

full kitchen, buffet breakfast - cinnabon is a highlight, indoor pool, gym and laundry room

did not even look at pool so cannot judge

there is also a lot of parking space, pool, patio seating, mini mini-golf area and a gym