a little dour, no mention of breakfast or wifi

ev chargepoints in the car park are a very valuable feature

it has a couple of ev chargepoints which are very handy, if you are lucky enough to get one of the spaces and it has

the bar was great and the chap behind the bar very polite and friendly

i disliked that they had a special covid briefing card with room service on the back in the room but didn't do room service because of covid

was a lovely hotel, very comfortable rooms, very friendly staff, a bar open late for residents, we arrived back from the commonwealth games at the alexander stadium

there was a nice comfortable bar area which was an ideal meeting place in the evenings

i haven't any feedback about the wifi so i can't comment on that i'm

size and comfortable and staff were very helpful and accommodating

the rooms was to a good standard & free wifi too

loved the little bar in reception

staff in reception, bar and dining room were exceptional.

lovely staff lovely and clean well catered for kids loved the breakfast buffet as did we

comfortable, lovely staff and excellent breakfast

bar food available was a choice from pizzas, paninis, nachos, and made to order

lots of free parking including ev charging

convenient location, friendly receptionist, good food options on site - ev charging outside!

were not enough ev chargers at the service station

location and use of ev charger

non smoking room smelt strongly of smoke. noisy due to proximity of ev chargers

also gym is one of the best i ve seen attached to a hotel

maintained, good parking, nice duplex suite, nice bar and restaurant

was very impressed with gym and leisure facilities as well

we asked for early check in which was graciously given and on arrival were immediately upgraded to a beautiful

there is plenty of parking

the wifi was a little patchy in the room but i was still able to do what i needed

very nice breakfast

parking

lovely choice for breakfast

food great in the bar area

breakfast good but not available christmas day and boxing day . no room service on these days.

wifi

the cottage was excellent everything you needed. good location parking and wifi.

not enough towels and noisy fan from kitchen.

well located, free parking, great service, flexible breakfast options

was excellent, staff were very friendly and allowed early check in for my husband who was on night shift so he could sleep before work

room was clean, the free wifi was fast and the bed was comfy

the wifi was stable throughout the building

thought we might hear noise from bar downstairs but we didn't

ideal having the bar area downstairs if you are travelling alone and want some space from the room

you check-in in the main bar area and then go back to the lobby and use a key to enter the hotel area - only guests and

very difficult to get parked at times. wifi didn't work well

spa facilities are great

hotel was very easy to get to, parking great, welcoming staff, dinner was great, spa and gym were great

the service was disappointing and a let down, from the reception, bar staff, waitresses.

the staff were so friendly and helpful. the spa and the pool is wonderful!

we enjoyed the proximal to the theme park, the staff and the mini golf

the cost of food and drink was very expensive in the bar restaurant

considering the amount of kids it caters for the rooms are spotless clean and the whole hotel well maintained

- we loved our morning crazy golf visit right after breakfast and before the park was open, for free

breakfast was great , with so much choice

you might be tempted to pop down to the bar for a few pints

the check in process with the lady behind the bar was easy and she showed me to the room, giving me all the info i needed on the way there

the noise from the bar below

the bed was very comfy too and a great selection of beers in the bar

the rooms were very good and bar good

drinks in the late bar over priced, 2 drinks 24 pound

comfy bed, clean and spa bath!

an attractive room. the spa bath was amazing

spacious room size , comfy beds , lovely bar and restaurant , lovely staff , ideal location

was, was so lovely in particular and very helpful along with her colleague who helped arrange a late check out for us, but i don’t know her name

quiet location with good parking

food good, bar good, staff good and helpful, room clean.

lack of wifi in the cabins was a disappointment

the parking.

everything was spot on, good food and nice bar too

staff wer friendly we wer served by a guy at the bar after a night out had a good chat and took out drinks upstairs to drink in the room

a little bit of a walk to nearest amenities but the hotel had a bar and restaurant

breakfast was smashing and the bar staff when we came back from our evening out were very accommodating well

early check in on christmas day fulfilled so i was able to return for the night later and get

i wanted a cheap hotel a short distance from where i was playing golf the next day and the hotel provided that

staff are very friendly. nice location. good food. parking is really easy there.

breakfast was well worth booking for 7

breakfast was decent, room was too

and tidy, they have friendly staff and very good room service plus they gave us some money back as we didn't receive all the food that we ordered

bar staff were great, very friendly and helpful. parking was good. wifi was okay.

the spa is beautiful, and stephanie may did a wonderful job with my massage

breakfast was also delicious

more, i would highly recommend this place, it is worth every pound, the food is excellent, the room service is excellent, the spa facilities are 5star, the list of 5stars i could give is endless

rooms and great gym & pool

the location and grounds of the hotel are beautiful and there is a spa with gym and swimming offered

most amazing breakfast and kind staff

super clean super comfy quiet good shower good english breakfast. fresh!

lovley hotel short walk from town centre,very clean ,staff welcoming, great breakfast x

large period room with a comfortable bed, plenty of pillows and a whirl pool bath

& the bar downstairs was fantastic with a nice open fire, the staff were all very helpful, the breakfast was amazing, i could not eat it all, this hotel is definitely value for money & beats

i wasn t pleased that they charged my card for room service despite paying cash for my food .

enjoyed free use of swimming pool and gym

breakfast ordered on first morning room service never arrive

got a parking fine of 100

the only thing we didn’t know was that the kids eat for free

great with the kids, park across from kingstanding inn again great for kids

nicely maintained bar can’t fault the place stayed twice now and will stay a lot

kids and yobs in and out the place drunk

they use the pub mainly for events so lots of kids screaming, doors banging and banging going on in the room next door

management are brilliant, together with bar staff.

we were there with kids - i was taken in by the colouring table, book area, sweetshop and film nights which is

gbp 50 for a golf buggy? nearly as much as the round of golf!

room was next to the laundry room

room overlooked one of the tee off's and we had gone for the golf this was amazing, i used the gym and the swimming pool which was great, there was always a member of staff on hand to assist any

lady member of the main bar staff refused to accept our signature without our check in card

wifi was very temperamental. kept dropping out.

the only negative was the sofa bed for the kids in the

sized bedroom, clean modern spacious ensuite, excellent pool, plenty of on site parking

when we were sitting outside the location with our two kids of 10 and under having driven all the way from london

beds were made for the kids as we arrived late

excellent breakfast and view

we enjoyed breakfast in the golf bar and dinner in the woodlands restaurant

massive rooms and really comfortable , good quality bar food and great gym.

the spa was great and i will definitely go back

nice spa facilities for a weekend break

lovely little hotel, great breakfast, big room, friendly staff, amazing little pub just a few mins walk up the canal

location was great for the golf event we attended

we didn't try the restaurant (lunch or dinner) but it had a little bar and nice comfy seats to enjoys our drinks

location to leave the car and really ideal for us to attend the belfry for a well earned game of golf

is a great little place, we stayed here the evening before a golf weekend at the belfry and location wise it couldn't have been better

were so comfortable, so clean, newly refurbished, staff so friendly and helpful an a good gym

breakfast very good ,good location , very good staff

swimming pool should be open till 8pm for kids

i like the lay out and that there is a swimming pool and bar for later on in the evening

ich is the checkout time), but the bar didn't open until 12, meaning we

the breakfast bar

the desk seemed to be open 24/7 and they were really accommodating with extra requests around the kids staying with us

poor wifi

complimentary breakfast & wifi included in room price

lay out cleanliness very comfortable free wifi good parking customer service

the room was very nice and clean , there was free wifi and a tv was provided

no pool or gym

the wifi signal was bad in our room so we couldn't connect

really easy check in and check out and wifi is amazing

poor bar service at night

the location was perfect, secure parking, comfy beds and bathroom with great water pressure

uffet style )would recomend to any one

excellent accommodation, food was fantastic and the breakfast exceptional ...will come back.

wifi weak in room.

great value met our needs at the time and the breakfast was a bonus

that restaurant and bar closing at 20.00hrs on sunday

of bar staff in the afternoon, we had been stood a while and no one was serving so we left

room 15 was cosy but perfect for me, the bathroom was a lovely style, i loved the bar and restaurant and most of all the garden views of the river trent

food in the restaurant bar was excellent in quality and price

the rooms we’re very nice and clean and the bar and restaurant was warm and friendly

door wasn’t too busy and although they warned me it might get noisy because of events in the bar area i couldn’t hear a thing

the bar area was pleasant and relaxing

the bar & restaurant was lovely and the food was amazing

and helpful staff, clean and spacious room, bar and restaurant downstairs (which we heard no noise from)

the food was good and the bar options were accommodating

of the pool was great not overall crouded and the golf was amazing

beautiful location, great variety of breakfast, lovely staff

not brand new but has character also the golf facilities area very comfortable brillant facilities my fav is the club house really feels

we had access to the pool and sauna, which were wonderful, and the pool was lovely and warm

pot holes in car park, wifi is half decent at best

staff,excellent parking especially for a large van,breakfast was lovely,all in all great value and location and i

great small hotel with lovely helpful staff and good bar and restaurant.

good wifi connection from the room

easy parking. slept like a log. great breakfast. meal at the malt shovel was lovely

condiments with room service

room was excellent as was breakfast, great value alround

large comfy room,very friendly staff,good quality breakfast.

the breakfast buffet was extensive and fresh and the staff at the bar were very friendly

car parking, air conditioning, very helpful & friendly reception and bar staff

my favourite part of an english breakfast was not available - mushrooms.

close to villa park, staff were beyond obliging and friendly, was a good atmosphere in the bar and the rooms were clean and ready when we arrived

staff were excellent, and the bar and beer gardens were superb

i love the bar also, they didn’t charge for the tea or coffee because we were staying

staff are so friendly, premises so clean and bar food is excellent

free tea and coffee at the bar anytime beds were comfy easy check in and out large car park perfect for a gig at villa park

very quirky! comfortable beds, clean rooms and great breakfast

a bit cold in the bar area

off to a high standard of decoration in the victorian theme, with beautiful chandeliers in the bar area, this hotel is a hidden treasure run as a family business where you can see the owner

breakfast was awesome!!! stuff was amazing! room was amazing! felt like home!

no food in the bar but they ordered food for us ud83dudc4d

hotel was amazing loved the stay and kids enjoyed it and loved the fact they stayed in a castle

cracks in the bathroom under sink, one of the kids bed were missing mattress protector but honestly it was not a big deal when you look at how

being on the top floor with kids, lots of stairs. bar prices expensive.

on the final night, we ordered room service, and the waitress who was stood next to me when i made the order was visibly and

was too late on weekend, wedding that was held was hell, as kids running around hotel banging on doors, screaming, and when we went for food, a kid was

wifi a bit slow

lovely bar and restaurant all at excellent value

room service and restaurant were

about our stay was really good from the cleanliness of the rooms to excellent breakfast we had in the

staff very helpful and polite food very good and also the room service excellent

stayed there for 5 days)

wifi and mobile phone reception was zero in the room we had and although not thw hotels fault, the

free parking- a rarity nowadays

a few issues with wifi now and again

plenty of parking spaces

great to have star city across the road to keep kids entertained and some good dining options there also

the bar was opened for 24 hours

hotel good breakfast and lovely staff had a great stay 2 minute walk to star city where the bus takes you into

the girls working on the bar thursday and friday couldn’t have looked after us any better

ideally would have preferred one room as we have small kids

setting, excellent food in restaurant and bar - friendly attentive staff

had-room service which was very good, food and service - i was, however, surprised that reception had

restaurant and bar were very well stocked and were very efficient

couldn't cope with the half chrome and half gold bathroom door fittings, one of my room service bowls was chipped

guy in bar didn t bring teaspoons for coffee, he spilt it in saucer had to ask him to clean it up

and comfortable hotel with a good selection at breakfast

one niggle, i could not connect to guest wifi , but i did manage to connect to the conference wifi which satisfied our needs

on corredors, we could sleep well, the welcome staff, the receptionist morita and mandy in spa and the staff of breakfast launge

found the breakfast, the hotel, the staff and the gym/pool facilities really good

hotel, a little dirty in the main corridor but that was where alot of families were staying and kids running around

ample parking very close to entrance

amazing breakfast

beautiful place, easy parking, lovely helpful staff and a. excellent breakfast

room was a bit small and they were having trouble with the wifi while we were there.

friendly and welcoming went out of their way to help breakfast very tasty room clean and tidy would stay again next year when we go to crufts all the

late check out (12pm) which was needed after a long night out (-)the late check out option, was a lil too stiff (*)is my go to hotel when i m in birmingham free parking late check out and close to city (*)and this is the hotel i always stay at as it s local to the city centre, has free parking and late check

also, the room service lady was cleaning the room next door very loud and kept banging on the wall

lack of room service

staff are rude and not trained room service does not know english

price it's a very average place, not enough plug sockets , wifi should be free tbh cleaners and room service constantly keep

wifi worked well

there is also a wacky warehouse next door where your kids can let off steam after a long drive

the pull out bed for the kids was ok but not too comfy.

were lovely, sorted me out with late check out at no additional cost which is nice

staff, gluten free breakfast and wifi all included in the price, clean and welcoming

incredibly friendly lady at the reception &swimming gym facilities available too

no music in bar as background

access to the swimming pool and sauna is an added bonus

the room service food was fast but not very nice.

clean and room service available as an option

was halloween weekend we stayed and the lobby was decorated and had treats for the kids

bar staff great too

bar was definitely over priced but bar that nothing else

breakfast was lovely, maybe next time we will try the restaurant meals

and it’s not really walking distance with small kids so you need to pay for an uber everytime you go into town

were friendly, the room was a good size for a family of 4 the kids loved the fact you could see trains and trams outside the window

daughter loved the gym

clean. nice gym, good breakfast, comfortable bed. helpful staff. central. good value.

relaxing bar and lounge area

lovely hotel, it was warm, clean, and very modern, the bar area is nice and the staff are very friendly

room service excellent

which not needed also cleaners knocked door twice although we had late check out and do not disturb in door but more sleep needed

free wifi and access to smart tv for kids

staff helpful, got an early check in offered which was brilliant. very comfy bed and clean room.

area was nice and everything was near by. the breakfast was nice and kids enjoyed it.

good location, lovely staff, comfortable, clean, breakfast was included & so much more.

very friendly check in experience, the wifi code i was given didn't work, the mattress was very old and uncomfortable

lovely room with all needed for a great stay. bar fantastic atmosphere and lovely time.

location for us as we were attending a concert at the utilita arena, a nice cocktail bar where we had a few drinks after our concert

hotels location was lovely and the bar was great too

wifi in room did not work

so i tried to get my kids to share a bed and nobody got any sleep

the wifi was perfect and good location to the town which you walk to

to the hotel wifi being on an open network i was unable to connect on my phone or tablet due to a security issue

perfect base for a short stay. clean, quiet with a nice bar and great breakfast

you still owe me 10 which i paid for the so called late check out wherein i checked out at 10 am

on top floor of period property steep stairs - a big climb esp after a long day - no lift wifi difficult to connect in

great location for golf trip to forest of arden

came up to watch the golf at the belfry, so location was perfect

they also acomadated our need for an early check in so that we could attend a wedding at shustoke barn

wifi was weak

lovely boutique hotel with a chilled spa in the basement.

i ordered room service and the chips were cold

the spa was exellent the hotel is great thats why we will be back

room was huge, clean and had everything we needed. spa is amazing.

only room for improvement is that the ac is not the best, and there is a one-hour gap in room service where nothing seems to be

great value for money with a lovely bar and private gym

i forgot they have a gym or would have taken my jogging gear with me

ordered room service some food was cold and pudding was hard as a rock

room, champagne, chocs and cake and fruit. night away from the kids.

the kids specifically said they dont like us here and that was painful to hear

location and bar area and breakfast and comfortable bed great hotel!

i had a gym on my floor which was well equipped

it was my birthday & they arranged some chocolates + prosecco in the room which was a lovely suprise

and bathroom decor lovely, staff very helpful and allowed late check out as

the reception staff, waiting staff & bar staff were professional, helpful and very friendly

we asked for a very early check in, they sorted it no bother, we asked for extra milk and tea bags, they have us so

the gym was very basic with a couple of machines and not much else

the room was close to the bar so it was noisy but this is to be expected

gym, flies in the breakfast area

the bar staff were fantastic, always on hand for any assistance

and hot chocolate was a lovely touch and 9 for a lovely breakfast was really reasonable

extra bed in the family room like the sofa bed was so uncomfortable my kids didnt settle well

downfall was some of the cooked foods at breakfast time tasted as though they were yesterdays warmed up

have to pay for parking and late check out

unlimited juice bar good location

staff and when i requested early check in i was very pleased with the fact that on arrival at 9

i'm being really picky and writing something for the sake of it, a couple of bits at breakfast that we'd ordered came a bit late, but it they were sorted asap

whole lay out was lovely , the bar area was relaxing and the room was so quaint and comfortable , breakfast was 1st class thankyou

lovely friendly staff an excellent breakfast

we were getting married at the castle and needed an early check in time

great drink selection at the cosy bar too

dog friendly, lots of parking

we ate in the bar and the menu had a great choice, but as it was sunday we had the roast, which was superb

beautifull location ,ample parking, staff were friendly courteous and helpfull

only downside was the wifi

bed and pillows crisp white bed linen incredibly cold evening but lovely and warm cosy rooms and bar with 2 log burners dog friendly also had a restaurant will be