available at breakfast and dinner very good & enjoyed the cocktails & snacks available at the pool bar

our check in so we could get some lunch before the restaurant closed and also facilitated a late check out at the end of our stay

staff were friendly and helpful, breakfast was plentiful, will be returning on our next trip

the internet was good and the breakfast was great

daily night events at the bar place were fantastic

we arrived late due to the flight issue and she was very kind to let kids have dinner and then check in, thinking everything about customer

pool and garden are outside

nice staff clean rooms well equiped gym fresh and varied food daily

our terrace, heated pool with a nice area to relax and enjoy the sun, also rarely seen such a big gym in a hotel with various different exercise options, huge breakfast buffet with daily varying

if you are with kids,loro parque is 10 minutes driving

parking close was difficult

very hospitable stuff, nice city, comfortable rooms, very delicious breakfast!

very nice staff. the location is great and the breakfast has all you need.

the wifi was poor.

luckily i was staying at a place with good wifi in order to download the app without using all my data

staff, everything was amazing, the sense of history ud83dudc97 everything was wow, our kids were super impressed

room in old chapel was beautiful, lovely bed linen with separate bedroom and bathroom for kids,but still part of same suite

the only negative would be the very old equipment in the gym… everything else was perfect

views, delicious breakfasts and dinners, nice pool and area around the hotel (including a garden)

the garden and the pool area is beautiful

resort has nice facility on it's territory including big tennis, golf and other sports

as for entertainment, they have mini golf (which was quite fun for 1 evening), tennis, pools

so ask for a room more far away from the bar where it takes place if you want to sleep earlier

i enjoyed the gym activities in the morning such as pilates, aqua gym and yoga

i enjoyed the gym activities in the morning such as pilates, aqua gym

great gardens.nice pool.good staff.

was a lovely hotel very well kept grass and garden expect for the pond the pool area was nice and bar was cheap

tennis, mini golf and gym room are given, and are in full use all day practically

the breakfast is great, it is a place for relax

beautiful hotel with amazing views. fantastic staff. good food. gorgeous pool.

mini golf is free

of activities - basketball, pool, mini golf etc

location with a great friendly bar chirripa opposite

access this pool if you purchased a daily or weekly pass for the combined pool, sauna, spa and gym

the only complaint is about the gym, you have to pay if you want to use it.

location and very quiet convenient shops in the building you can pay a little extra to have a late check out

the indoor pool is not suitable for children. always used by aqua

great choice for breakfast

the outside tables and chairs for sitting and the pool area were spacious and uncrowded

there is also a swimming pool overlooking the atlantic ocean

we booked half board - wide range on offer for breakfast, and high quality set menu in the evening (though many other choices were available on a

the pool is beautiful

the entertainment with marcos, that guy was bursting with good energy the whole time from aqua gym in the morning to dj and dancing late at night

had to lay for wifi

but when i wanted to book one at reception i was told they don t have that, but i can use the gym instead

good location and plenty of choice for breakfast

wifi weak. at least one more english speaking tv channel

i like go swimming in the sea in the harbor area, even if the hotel has a nice swimming pool

beautiful garden and pool area and great varied food

perfect hotel with good breakfast and dinner. variety food.

rooms are very clean, spacious, breakfast was very good

bar area was not a relaxing space

great breakfast, nice terrace with sea view, swimming pools.

the views are fantastic and the pools, pool area and grounds are spectacular

pool area with mountains views is spectacular

of the dining not managed well esp breakfast was a shambles

gave me the key to another room where i was able to sleep, returning to the original room before breakfast

kids club was not operating at the time we stayed (october 22). we were told it is not the

breakfast was exceptional

i didn t feel like going down to the bar area

room service was exzellent as well

we never found more than one or 2 people in each food and service in the 3 restaurants was good room service was excellent food and on time we stayed last week of march when weekends get busier

little bit more hot food at breakfast

flawless wifi, excellent gym

the area aroung swimming pool is very green, pretty gardens and birds are singing

the same every day, bad coffee and juice, and the gym equipment was very outdated

but fix it only on another day - bad cocktails in bar - very loud

be quick to get a sun bed, no chance of any sleep before 12:30 am due to live music coming from bar opposite

in the heart of puerto de la cruz. everything on the doorstep. two rooftop pools and loungers

beautiful rooftop and pool

no bar in the pool area. however it is a rooftop pool so probably safer that way.

no pool towels for hire

location stayed here before pool on roof bonus only for residents receptionists were

the pool on the roof was a beautiful retreat

the lovely rooftop pool is a bit chilly in november. but certainly ok the rest of the year.

the pool on the roof is great, good strong loungers an wc facilities also there with drinks vending

location, prices and pool was nice.

there is no wifi in the rooms. not enough hot water for a bath, only enough for showers.

great views from all accommodation and pool great to swim

really like the room, the little kitchen and the service 10 out of 10!

staff were very pleasant and the daily room service was good

mini kitchen is very conveniently appointed and rooms are a good size

and swimming pool on the rooftop is great - water a bit cold but pleasant to swim

staff were helpful, nice small pool on the roof, clean rooms, nice bar and restaurant to sit outside and watch the world go by

hotel did have a small roof top swiming pool which we did not use, no bar up on rooftop

it had a nice lobby, all canarian style buildings, nice outside rooftop pool area and views of the valley, square and ocean

breakfast was as expected for three star

elderly people hotel, breakfast could be improved.

pool was a bit small but adequate for the kids to jump in and out

ter a renovation i presume)

the location, cleanliness and the breakfast

the ubication and the breakfast

the pool is great: temperature just right and the garden around it beautiful and well tended

there is also a pool and a gym available - despite the central location, the pool area is quiet and it is great to relax there

breakfast was exellant..very nice canarian food,

breakfast was nice your typical buffet but there was plenty of choice and plenty of places to sit

best possible location, nice rooms, generous breakfast buffet

fresh made pancakes or eggs or omelette were really good at breakfast

the buffet breakfast was a feast for the senses, with a wide variety of fresh fruits, pastries, and hot dishes

shows for kids there was no variety in the evening at the bar toilets were not completely

like to thank the hotel staff, who are very welcoming, attentive and always smiling

the prices of the drinks at the outside bar are far too expensive

the bar area was a bit clinical and under used

breakfast was excellent, the staff helpful and super friendly, and the supply of towels for the pool a good idea

the breakfast buffet has everything you can ask for

roof bar and roof restaurant with fabulous views

breakfast was exceptional so varied and complete that i highly recommend opting for it, as it s

also the gym and how well maintained the rooms are

adults fully renovated hotel, the spa is the highest 15€ pp put it is out of the ordinary

too long for elevator -no vanity kit -lots of noises coming from hallway -miss a towel in the gym, you have to bring your own from which you use in the

was perfect, wonderful location, amazing room view, the rooftop bar with the jacuzzi is excellent

the breakfast was very reach. the amazing view. the 10 floor the gym is very good!

the heated pool was very warm and nice

the atmosphere was fun but not overwhelming, and the gym was excellent

the breakfast is various and really tasty

mini bar is in the room but small to keep own bottles of wines.

kids pool which means the kids use the spa pool, this was off putting and not very relaxing for

no parking - difficult even to drop off limited spa facilities

the location, breakfast and staff were all brilliant. a lovely stay.

give me some indications to buy few clothes), the garden and the swimming pool, the sea view for breakfast

it has a great location, it was spotless, comfortable and the breakfast was amazing

food choices for breakfast and dinner, excellent food, cleanliness is at high level, location is excellent

good breakfast, the pool and public transport nearby really added up to an exceptional experience

rooms, very peaceful, has a lovely pool

place with great view 20 minutes from puerto de la cruz warm indoor pool heater and warm blanket in the

the view. the swimming pool was perfect to rest after a long hike. the mood.

the staff was the best we could expect. very good sweeping pool. tasty breakfast. all good

there is a parking in front of the house, and areas in the garden to sit and chill

restaurant, nice spacious room, good wifi

the path between the parking area and the hotel is cobblestone, which makes handling of luggage difficult, in addition

was reasonably clean and room service satisfactory

some facilities for kids

excellent quality breakfast with daily variations

charming peaceful hotel in the countryside with a heated swimming pool and a very good restaurant

breakfast was delicious too and we loved the pool - you have distant sea views here as well

breakfast was delicious too and we loved the pool - you have distant sea views here as well

the pool, as well as the surrounding fruits, butterflies, and birds were the icing on the cake

also we used a small swimming pool that was very relaxing after a long trekking

the hotel is great with swimming pool, gym, bar

the sauna didn't work (even after getting it started by reception) and the gym is limited but we didn't come for that

the breakfast starts later than in other properties and the bar closes quite early.

lovely warm pool with a view to el teide, you should start your morning with a sunrise session

just too many pigeons around the pool.

the breakfast was lovely; a huge amount of variety to meet everyone’s dietary needs.

that broke down (lift, jacuzzi, airco gym room) took a long time (days or even weeks) to repair

good location, good breakfast, friendly and clean

gym

comfortable clean room. great value. good location close to airport. free parking. all good.

clean room, parking and next door patisserie

comfy beds, easy parking, centrally located on the island

hotel has parking spaces available

drive to teide national park and anaga mountains, there is a supermarket downstairs and some parking spaces

the bar and restaurant staff were helpful and the food and wine delicious

great facilities like pool, gym, sauna,

breakfast nothing special

no slippers no robes in the rooms no hair conditioner no mini bar bad hair dryer

the hotel is clean with a really nice spa and i recommend using at least one option of massage - they are amazing

and elaine prepared a delicious breakfast for us every morning, with great care for special wishes

breakfast was delicious every morning, and the staff were extremely lovely

the hotel has a beautifully designed pool with a real infinity pool

did not use other facilities but they looked amazing like the pool and yoga and wellness rooms and spa

amazing room, amazing pool, tasty breakfast

decorated spacious room, good breakfast options, plenty of private parking, tea making facilities in the room

tasty breakfast

decorated spacious room, good breakfast options, plenty of private parking, tea making facilities in the room

perfect location for exploring teide. breakfast is superb

breakfast was delicious and varied enough each day

awesome digital tv & excellent high speed internet (finally - somebody has wifi done (+)good wifi (+) free wifi and netflix (although i didn't use (+) room was comfortable: crisp white bed linen, good wifi, good aircon, good shower (-) the wifi was awful, almost always disabled

good bar area

the associated spa is well worth a visit, i was in the middle of a running holiday and took the opportunity to

they have a good spa area and a little baby gym where u can use some stuff

love this hotel have stayed many time very clean good breakfast used spa this time very reasonably priced great

only fault would be the cooked breakfast which looked a bit dried up

the wifi setting was a bit tricky on my macbook but the it support came out immediately and fixed it

24h room service pizzas don t have tomato on them

room service only available from 8pm onwards and food very average. pool not heated.

nice bedroom, bed etc. wifi not bad. lovely public areas.

laundry and ironing service was fast, however one of my shirts was ironed against the collar making

breakfast was well packed, but not too much food in it (but it might have been our problem, as we

the build was beautiful, spa pool excellent, tranquil and peaceful a lovely stay for a few days

breakfast was excellent. the dinners were good too.

the ambience, pool facilities, food and friendly staff.

only used the outdoor pool once or twice as it was a bit chilly during our stay but all in all we had a brilliant

wifi was good

we didn't use the gym, but it had good equipment and was large

information on wifi in room. it was only on display in reception.

wifi in the room didn t work first night. location is a bit outside city center.

7) was weak - we were distant from reception.

of any alcoholic drinks except beer next to the smaller swimming pool ,i had to walk to the main bar every time i wanted to have a glass of wine

there is a great wellness area, gym and massages available on site

perfect place for family with kids

there are laundry rooms - cut down on your packing

i will definitely be returning as the hotel is amazing for kids and we had a lovely weekend

great wifi

modern and clean room, fast wifi

breakfast was very good and they gave a lot of time to have it

they also have room service but we didn't use this on our visit the terrace has a gym and two jacuzzis as well as

a relaxed hotel, the staff are friendly. spa and mini gym - very good.

pool water was too cold for swimming and even outdoor hot tub wasn't hot by us standards.

spa team made a couple of errors with my booking and didn't check in for any injuries or concerns

lovely outdoor pool, lots of available sun beds and beautiful

you can relax in spa area, it's modern, new and there are not that many people

quiet, great location, lovely pool area and spa and just next to the beach and the natural sweeping pool

natural swimming pool and the white light house are just on walking

i even had a little kitchen in my room and a perfect view over the pool, palms and the sea

plenty of free street parking, coin laundry

indoor pool was great we had it to ourselves when we were there

excellent pool. nice selection at breakfast. really friendly staff

the infinity pool and help yourself snack area and fully stocked bar was amazing

my kids had a lovely time

excellent breakfast, and the staff is friendly

room was on the 6th floor and we still were able to hear very clear some drunkards from the lobby bar singing around midnight

they played water games, futsal, mini golf, made cookies, did archery, and made new friends; creating memories they will cherish forever

area , a lot of noise from a school behind woke us early , breakfast was expensive at 14 euro for kids and adults

7cm) like me. but still okay.

id a small surcharge for this) attractive pool area and garden, useful tv channels and good wifi

especially the bar staff, they are very hardworking and nice people

bar closed at 10:30, it would have been better if it stayed open later as we played board games