comfy beds, easy parking, centrally located on the island

no parking place, although it was written there are places on the street

plenty of parking spots for guests

hotel has parking spaces available

clean room, parking and next door patisserie

awesome digital tv & excellent high speed internet (finally - somebody has wifi done (+)good wifi (+) free wifi and netflix (although i didn't use (+) room was comfortable: crisp white bed linen, good wifi, good aircon, good shower (-) the wifi was awful, almost always disabled

i stayed in 4 hotels in tenerife and this one i liked the most. the spa was also very nice.

gym equipment good. pleasant buildings.

good bar area

historic hotel with modern facilities, generous breakfast and excellent dinner

love this hotel have stayed many time very clean good breakfast used spa this time very reasonably priced great

no bar near rooftop pool. had to go down to main bar for a drink

hotel, great location with walking distance to the center,great wifi, i would defiantly go back

character, amazing roof terrace with pool and gym, friendly staff, lovely clean rooms with good outside space, really good

there's a great range of options for food and drinks within the hotel and the room service was actually of a great quality

thoroughly enjoyed the rooftop pool, the breakfast was amazing and the staff was really lovely and helpful

it was a nice place in terms of rooms, pool and restaurant.

no pool - the pool and restaurant are under construction, the parking lot is also under construction

we couldn’t manage to enjoy pool because of bad weather

breakfast was delicious every morning, and the staff were extremely lovely

breakfast and dinner were amazing

information on wifi in room. it was only on display in reception.

great facilities, small gym, easy parking, great breakfast.

we didn't use the gym, but it had good equipment and was large

wifi was a bit slow

it had nice bar area to sit

lots of different activities going on everyday and the pool party was amazing

very helpful paid 10€ for parking which was right outside facilities were very good pool area had lots of sunbeds and lots of different

swimipool aerial was small for two building guest and people was waiting near pool side to resave au

only no sugar lemon in infinity pool would like in all bars for people with diabetes

just too many pigeons around the pool.

the room was nice, quite big, with a balcony. also we spent some time in the pool.

area , a lot of noise from a school behind woke us early , breakfast was expensive at 14 euro for kids and adults

special mention to reception and bar teams

room very spacious and huge comfy bed

in the suite was extremely well priced the staff are lovely and the room service was very fast indeed had a lovely view over the swimming pool and mountains must say

wifi is good

wifi wasn't the fastest.

the sauna and gym on the top floor were fun to use and the rooftop, like the exterior lift to it, offered great

jacuzzi, small gym and open space with deckchairs to rest and chill available

we also like the lift that went up to the top floor to the solarium and gym

the breakfast offered a great choice and some daily variation - the pool area is nice, the room pretty large and comfy - the staff was always very professional and

the hotel facilities including the garden, swimming pool,

the bar in the hotel is a little expensive.

the casino was lots of fun

ate in the main restaurant one evening and found the menu a little limited, but there is also a bar where you can have food

perfect quite place. pool was amazing! gym most beautiful what i ever seen!

have eaten at the restaurant and had room service and the goats cheese salad is delicious

used the bar facilities too

to do my laundry at the laundromat around the corner, as the prices at the hotel were ridiculous

we were 2 families, one with 3 kids and the other of 2 adults only (my parents)

bar staff were so slow we waited on two occassion for over 20 minutes for our drinks

good location, nice swimming pool

wifi, old installations, sticky table, expensive, small room and they wanted to charge for an extra

good pressure shower good wifi good staffs at reception

pool was closed for the winter and that fact wasn t clear on their information

central location, free wifi.

wifi is bad, slow and frequently disconnects

wifi set up a bit strange, make sure you book their paid parking well in advance

internet wifi was really bad.

good wifi

the free wifi did not work in the room.

location, fast wifi

wifi didn't work

the wifi only worked if i sat right next to the door using a chair that was not quite comfortable

was no wifi in my room as the signal simply didn't reach the 4th floor

family room was a hostelroom, but kids loved the bunk beds. great location.

the gym is laughably small and dark.

great place with an amazing bar downstairs

also they have a gym and breakfast

gym / fitness room was not inviting and very poorly equipped

location, clean, spacious, modern rooms, good cocktail bar on the roof, friendly staff, made our stay memorable for a special celebratory weekend

wifi available, but without internet.

daily room service, cleaning of rooms at a high level

very noisy at night also wifi did not work mattress needs replacing as very uncomfortable

wifi connection very poor and despite the rooms are big, there was no desk to work

late check out was a bonus

clean and very comfortable, all top facilities you might need, the pool is fantastic and the bar is next door for food and drinks

friendly staff, fast to react to a problem room was really pleasant nice pool tasty breakfast

breakfast only 12,50eur and wide choices the design of the hotel the gym open 24h/7 the location of the

pool, room, staff

excellent rooftop bar . very clean good practical rooms

there was a fitness room

patrons from the rooftop bar was disruptive on a saturday night (3am)

the terrace bar is very nice with great views of the city and good prices, but be aware you have to make a

location excellent,staff very helpful didn’t do breakfast, rooftop bar an added bonus

5 star service roif top bar added bonus

noise. room was above a bar that played very loud bass music until 3am on one night

breakfast was in a sister hotel, no bar in hotel, under renovation.

what then possessed the management of the hotel to host a private party in the bar of the hotel situated on the 4th floor all afternoon and evening (until 22

the bar is independent and the hotel can’t do much about it

the hotel bar can be noisy..

you can relax in spa area, it's modern, new and there are not that many people

hotel is beautifully located and its spa provides a great range of facilities; outdoor and indoor pools have ocean

quiet, great location, lovely pool area and spa and just next to the beach and the natural sweeping pool

many germans as very german oriented, hotel and spa is working with mayer health centre

over looking the sea, minimalist, spacious and comfortable room with a great balcony, lovely pool and gardens

the resort contained everything needed like laundry, table tennis and a gym

indoor pool was great we had it to ourselves when we were there

pool was clean, big enough and heaten up by the sun in june

pool is perfect and so is the breakfast included

everything: the gardens, the quiet, the staff, the pool, the retro feel...

beautiful garden, friendly staff fantastic breakfast lovely restaurant in lovely setting

breakfast was good with a varied selection of food, nice coffee and wonderful welcoming staff

especially breakfast and dinner exceeded our expectations

was not very friendly, restaurant needs to be booked in advance or you will not get a table, pool was very

breakfast was delicious too and we loved the pool - you have distant sea views here as well

sufficient parking space

some facilities for kids

there is a parking in front of the house, and areas in the garden to sit and chill

is a small hotel with only 5 rooms, steep entrance, garden with pool and animals

car parking was adequate for the number of rooms although this didn't concern me personally

the room service food options were very less

the buffet for breakfast and dinner was very diversified with a lot of choices, making impossible to avoid eating

tea making facilities in room, no room service, only one pool bar for drinks main bar in lobby not open, 4 lifts but only two works,

arrived early

spa could be better but we still had a nice time there

the rooftop area was really nice and the food and cocktails at the bar were all very good and reasonably priced

a bit expensive considering the schedule for the pool and the jacuzzi is a little short, if you go on a day trip, it is most likely you won't be

the pool, spa and rooftop jacuzzis offer plenty of relaxing options

the breakfast was very reach. the amazing view. the 10 floor the gym is very good!

door to the gym facilities got stuck and took forever to open

staff, everything was amazing, the sense of history ud83dudc97 everything was wow, our kids were super impressed

room in old chapel was beautiful, lovely bed linen with separate bedroom and bathroom for kids,but still part of same suite

helpful attitude of the staff when we checked in, for parking our car

breakfast was varied and very tasty

the wifi was poor.

contrary to some dated reviews, a llift has been installed and there is parking available at 5 a day although we found our own nearby

very hospitable stuff, nice city, comfortable rooms, very delicious breakfast!

hotel s appearance with all the art pieces, the spa , the excellent breakfast with its variety and presentation

breakfast service atmosphere spa gardens

when we arrived there was no onsite parking available as advertised and requested - this was disappointing but we were able to get

there is free parking on the premises

would have liked longer hours for the gym

hotel is more suited to older people with no entertainment or pool activities for children / teenagers

receive the luggage and give me some indications to buy few clothes), the garden and the swimming pool, the sea view for

the breakfast is amazing and the staff is super friendly

it has a great location, it was spotless, comfortable and the breakfast was amazing

control of the children in the swimming pool

very close to natural pools and restaurants breakfast is excellent and dinner perfect the hotel is set in a perfect

fresh made pancakes or eggs or omelette were really good at breakfast

spacious, modern, and impeccably clean, it featured a comfortable bed and a private balcony where i

every evening in the bar interesting performances of guest artists

shows for kids there was no variety in the evening at the bar toilets were not completely

bar snacks available at a good price

pool area

pool was a bit small but adequate for the kids to jump in and out

very clean, good food and a good swimming pool

small but very convenient gym

comfy bed, amazing bathroom, lovely balcony with a sea view, rooftop swimming pool

breakfast was exceptional so varied and complete that i highly recommend opting for it, as it s

size room with sea view, large hydro spa bath in room

the rooftop pool was heated, offering incredible views

the breakfast buffet has everything you can ask for

the breakfast was fantastic, free towels for the beach and the pool, wifi was very good, rooms cleaned every day

hotel, fantastic location, fabulous breakfast

hotel lobby could be a bit 'warmer', lobby bar feels like a canteen

ungers or wicker cushioned chairs) we really liked the well equipt gym, although small it had all the equipment except rowing machine but but was modern with

breakfast buffet has a wide selection

mini kitchen is very conveniently appointed and rooms are a good size

i loved the adults only aspect of the stay here, which is why i booked this hotel

the room was big, quiet, overlooking the pool, daily room service and kitchen even had dish soap

adults only facilities in the room friendly staff breakfast central location cleanliness

small pool

all great, bar prices really good

clean, spacious, adults only, everyone very polite, lovely views and facilities, excellent breakfast

the spa treatments in this hotel also worth a mention absolutely fantastic and very reasonably priced

excellent food, and a huge choice at breakfast and dinner

good location in the park with nice view and well carried pool and garden

location, price, room pool half bourd option

firstly, i have nothing to say about cleanliness, everything was sparkling clean with daily room service

wifi was usable for media streaming

the wifi was crippled. kept dropping very often.

the dining room, terrace and bar staff were all very proficient

location, prices and pool was nice.

loved the location and friendly staff, roof top pool

nice clean place, spacious room, bear the beach and near bus station.. nice roof pool as well

the lovely rooftop pool is a bit chilly in november. but certainly ok the rest of the year.

location stayed here before pool on roof bonus only for residents receptionists were

gave me the key to another room where i was able to sleep, returning to the original room before breakfast

good buffet breakfast

great breakfast, nice terrace with sea view, swimming pools.

of the dining not managed well esp breakfast was a shambles

pool area with mountains views is spectacular

the pool is beautiful

a bit from the center but very quiet and the hotel restaurant and bar is very nice

great choice for breakfast

breakfast each morning was a delightful experience, featuring a wide array of fresh and tasty

highly recommend- good breakfast, nice view, close location to several good

there is music from a bar (a live person singing), this stops at 12

loud drunks in the street culminating in a running screaming match between a bunch of spanish kids on the sat night which ended up with a couple of police cars driving up the plaza to tell them

rooftop pool was beautiful, with plenty of sunbeds

location, very friendly service, comfortable rooms, very nice view from the hotel pool - perfect for a business trip or

in the heart of puerto de la cruz. everything on the doorstep. two rooftop pools and loungers

in a nice area pool bar and pool area nice

loved my room- top floor with balcony, view with pool and trees, quiet and private, 2 desks for working and writing, tv and fridge, a lot of natural

great gardens.nice pool.good staff.

nice heated swimming pool good breakfest no problem with parking highly

i am not sure if the pool is suitable for kids, it was very cold

our check in so we could get some lunch before the restaurant closed and also facilitated a late check out at the end of our stay

only downside was the cold water in the swimming pool

good looking swimming pool area with a nice bar

breakfast set up isn’t great

for our weekend stay we read many of the previous reviews and noted negative about waiting and bar staff

breakfast was excellent

amazing pool and hotel buffet food

tennis, mini golf and gym room are given, and are in full use all day practically

super awesome pool, friendly staff, comfortable beds, tasty food.

hotel bar was good with plenty of drinks to choose from plus they have 2f1 happy hours from 17-18:00

flawless wifi, excellent gym

breakfast

is a few extra charges and deposits for things like using the room safe, towels for the pool

wifi in the room but only in the reception

gym for a hotel, more like a fitness centre

breakfast - good choice buffet style

breakfast could ve been better

the wifi could be better and no option to change the tv language

bed was lumpy and needs replacing bar did not stock port!

there is no club room bar with premium wine/spirits/snacks

the indoor pool is not suitable for children. always used by aqua

i chose the my favorite club option which is worth it in my opinion as the kids enjoyed jellies, marshmallows, a different selection of nuts and branded drinks which are not

additional fee for gym

i live in tenerife and it was very good value for money and breakfast was really good

gym does not open on weekends and during the week opens at 8am

they have kept up with the tennis courts and mini golf as well as the gardens

the rooms are simple but really comfortable, the pool area is nice and the bar really good during lunch and evening

the hotel were dominated with german grandpa and grandma and also lot's of kids

great gym,gardens and heated pools available

very good location, near loro park, very clean and breakfast ud83dudc4cud83dudc4cud83dudc4c

also loved the late check out

staff and best breakfast ever

we absolutely loved it and so did our 2 small kids

staff, breakfast, spacious room, ocean view

if you are with kids,loro parque is 10 minutes driving

swimming pool with cover - even late night when outside was cool was nice and warm around pool

good breakfast, the pool and public transport nearby really added up to an exceptional experience

place with great view 20 minutes from puerto de la cruz warm indoor pool heater and warm blanket in the

rooms, very peaceful, has a lovely pool

the staff was the best we could expect. very good sweeping pool. tasty breakfast. all good

for one night ( 2 adults and 2 kids of 7 and 9 that we needed to have 2 rooms but one is enough if the kids are like ours smaller)

location and facilities - really enjoyed the heated pool and sauna

location in the caldera with lovely facilities, the pool and sauna were very welcome

also, there's a small indoor swimming pool which is good for cooling off after a hike, but it would be nice if they put some loungers or

on booking site/hotel site and in room tv not always accurate or available eg said there was a gym and also star gazing session for guests but we saw none

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elevator and wifi connection not the best

ays)

very good quality breakfast and dinner

water pool and the spa - beware of wearing anything silver in the spa as it will get ruined

friendly front desk who let us have a late check out so we could get one more dip from the sundeck

great breakfast, comfy beds and spotlessy clean

breakfast was good, varied and enjoyable

i and my kids lived on the fifth floor in a room overlooking the busy square and the ocean

00 can't use balcony on night room basic no entertainment nowt for kids

has small parking space, take rental car anyway parking is manageable outside on street

the hotel is in a fantastic location on the beach. step out the pool door onto the sand

erefore it takes away the stress of finding a spot)

the outside bar overlooking the kite surfer beach and the red mountain is a must for sundowner drinks

hotel had a lovely pool, with plenty of sunbeds