breakfast was gorgeous, full continental buffet selection style

enjoyed the spa facilities

you're wanting to utilise the gym facilities, it is a bit sparse (no dumb bells) fine if you're prepared to be creative though

the bar closes early

pet friendly we will definitely be back and so will harvey also have to mention the gorgeous spa and service there excellent all

there's a great range of options for food and drinks within the hotel and the room service was actually of a great quality

comfortable bed and pillows. quiet room. good gym and pool.

suggestion: if you have half board included and travel with kids, ask if there's availability to cook something else for the little ones

stunning building. beautiful finish. fabulous staff! rooftop bar needed by the pool.

no bar near rooftop pool. had to go down to main bar for a drink

awesome digital tv & excellent high speed internet (finally - somebody has wifi done (+)good wifi (+) free wifi and netflix (although i didn't use (+) room was comfortable: crisp white bed linen, good wifi, good aircon, good shower (-) the wifi was awful, almost always disabled

7cm) like me. but still okay.

especially the bar staff, they are very hardworking and nice people

the kids scream and laughter woke us up by 8:00

the swimming pool must be the best hotel pool in the city

free wifi was handy and reliable

the bar and food are also very good

one lady behind bar who was particularly friendly and helpful

bed, bathtub with lots of hot water, good wifi connection, very clean, walkable distance to waterfront & local parks

great facilities, small gym, easy parking, great breakfast.

wifi was a bit slow

the swimming pool is fantastic as we swim every day

, outside pool, casino , cleaning rooms

to pay for padel, the extra spa costs and that there were often no seats in the sun around the pool

nice breakfast with good variety

great quality of the facilities, perfect location, the management staff is polite and helpful, room service efficient and good even on a busy day

super clean, really beautiful, good prices, amazing breakfast

really great to continue workouts in the gym too

room service food

the outdoor gym!!! the pool! the beds are super comfy, the breakfast is great

there's a selfservice laundry and supermarket right around the corner

lovely lounge bar and fab rooftop pool

the bar meal was fine too

lovely lounge bar and fab rooftop pool

i always love to drink boil water and it s too hassle asking for room service on just boil water

bar was friendly and attractive

wifi wasn't the fastest.

jacuzzi, small gym and open space with deckchairs to rest and chill available

the breakfast, included in the price, was very acceptable

wonderful spa and training facilities

we couldn't enjoy the rooftop terrace and the pool, which closed at 9:30 pm, nor the unavailable room service

very friendly employees! very central! very fast internet via wifi. nice balcony.

wifi set up a bit strange, make sure you book their paid parking well in advance

central location, free wifi.

good wifi

wifi is bad, slow and frequently disconnects

family room was a hostelroom, but kids loved the bunk beds. great location.

location, fast wifi

was no wifi in my room as the signal simply didn't reach the 4th floor

the free wifi did not work in the room.

wifi didn't work

wifi barely worked inside the room

gym / fitness room was not inviting and very poorly equipped

location, clean, spacious, modern rooms, good cocktail bar on the roof, friendly staff, made our stay memorable for a special celebratory weekend

i chose this hotel because it had a gym

at the hotel during the epiphany festivities and our room was on the 6th floor, so the rooftop bar was just on top of us

very nice bar upstairs with fabulous roof terrace overlooking the harbour

wifi available, but without internet.

great balcony, wifi, a

very noisy at night also wifi did not work mattress needs replacing as very uncomfortable

great breakfast. good location. wifi worked well in room. staff friendly.

daily room service, cleaning of rooms at a high level

what then possessed the management of the hotel to host a private party in the bar of the hotel situated on the 4th floor all afternoon and evening (until 22

breakfast was in a sister hotel, no bar in hotel, under renovation.

what then possessed the management of the hotel to host a private party in the bar of the hotel situated on the 4th floor all afternoon and evening (until 22

the bar is independent and the hotel can’t do much about it

noise. room was above a bar that played very loud bass music until 3am on one night

the terrace bar is cosy, with good cocktails and great atmosphere

the location, friendly staff, the cleanliness and the rooftop pool and bar area

comment is the pool was quite small and shallow, which you can't really tell from the photographs

the roof bar was lovely and although we didn’t use the pool it also looked great

pool, room, staff

location excellent,staff very helpful didn’t do breakfast, rooftop bar an added bonus

the terrace bar is very nice with great views of the city and good prices, but be aware you have to make a

patrons from the rooftop bar was disruptive on a saturday night (3am)

roof top bar is a must visit

there was a fitness room

hotel has parking spaces available

no parking place, although it was written there are places on the street

easy parking right outside property. hot shower.

comfy beds, easy parking, centrally located on the island

plenty of parking spots for guests

pool water was too cold for swimming and even outdoor hot tub wasn't hot by us standards.

hotel is beautifully located and its spa provides a great range of facilities; outdoor and indoor pools have ocean

location over looking the sea, minimalist, spacious and comfortable room with a great balcony, lovely pool and gardens

massage for a spa hotel not possible to book

lovely outdoor pool, lots of available sun beds and beautiful

pool is perfect and so is the breakfast included

excellent pool. nice selection at breakfast. really friendly staff

plenty of free street parking, coin laundry

the resort contained everything needed like laundry, table tennis and a gym

nice and beautifull hotel, big rooms, balcony with pool view, delicious breakfast and most of all very kind and helpfull staff, absolutely

the hotel has a beautifully designed pool with a real infinity pool

unprepared to serve in such a high quality hotel (except from the lady serving drinks during breakfast) and the restaurant service is high priced/low quality

did not use other facilities but they looked amazing like the pool and yoga and wellness rooms and spa

breakfast was delicious every morning, and the staff were extremely lovely

we couldn’t manage to enjoy pool because of bad weather

gym

the gym was not why we booked at all but it is very diminished. it could be noisy for some..

nice pool & gardens & excellent breakfast

for us it was better to stay just for breakfast and rent a car to see the

the breakfast was well organised with an amazing range of foods, replenished often and very tasty

beautiful garden, friendly staff fantastic breakfast lovely restaurant in lovely setting

breakfast was good with a varied selection of food, nice coffee and wonderful welcoming staff

especially breakfast and dinner exceeded our expectations

was not very friendly, restaurant needs to be booked in advance or you will not get a table, pool was very

breakfast was delicious too and we loved the pool - you have distant sea views here as well

sufficient parking space

some facilities for kids

there is a parking in front of the house, and areas in the garden to sit and chill

is a small hotel with only 5 rooms, steep entrance, garden with pool and animals

car parking was adequate for the number of rooms although this didn't concern me personally

the room service food options were very less

the buffet for breakfast and dinner was very diversified with a lot of choices, making impossible to avoid eating

tea making facilities in room, no room service, only one pool bar for drinks main bar in lobby not open, 4 lifts but only two works,

arrived early

spa could be better but we still had a nice time there

the rooftop area was really nice and the food and cocktails at the bar were all very good and reasonably priced

a bit expensive considering the schedule for the pool and the jacuzzi is a little short, if you go on a day trip, it is most likely you won't be

the pool, spa and rooftop jacuzzis offer plenty of relaxing options

the breakfast was very reach. the amazing view. the 10 floor the gym is very good!

door to the gym facilities got stuck and took forever to open

staff, everything was amazing, the sense of history ud83dudc97 everything was wow, our kids were super impressed

room in old chapel was beautiful, lovely bed linen with separate bedroom and bathroom for kids,but still part of same suite

helpful attitude of the staff when we checked in, for parking our car

breakfast was varied and very tasty

the wifi was poor.

contrary to some dated reviews, a llift has been installed and there is parking available at 5 a day although we found our own nearby

very hospitable stuff, nice city, comfortable rooms, very delicious breakfast!

hotel s appearance with all the art pieces, the spa , the excellent breakfast with its variety and presentation

breakfast service atmosphere spa gardens

when we arrived there was no onsite parking available as advertised and requested - this was disappointing but we were able to get

there is free parking on the premises

would have liked longer hours for the gym

hotel is more suited to older people with no entertainment or pool activities for children / teenagers

receive the luggage and give me some indications to buy few clothes), the garden and the swimming pool, the sea view for

the breakfast is amazing and the staff is super friendly

it has a great location, it was spotless, comfortable and the breakfast was amazing

control of the children in the swimming pool

very close to natural pools and restaurants breakfast is excellent and dinner perfect the hotel is set in a perfect

fresh made pancakes or eggs or omelette were really good at breakfast

spacious, modern, and impeccably clean, it featured a comfortable bed and a private balcony where i

every evening in the bar interesting performances of guest artists

shows for kids there was no variety in the evening at the bar toilets were not completely

bar snacks available at a good price

pool area

pool was a bit small but adequate for the kids to jump in and out

very clean, good food and a good swimming pool

small but very convenient gym

comfy bed, amazing bathroom, lovely balcony with a sea view, rooftop swimming pool

breakfast was exceptional so varied and complete that i highly recommend opting for it, as it s

size room with sea view, large hydro spa bath in room

the rooftop pool was heated, offering incredible views

the breakfast buffet has everything you can ask for

the breakfast was fantastic, free towels for the beach and the pool, wifi was very good, rooms cleaned every day

hotel, fantastic location, fabulous breakfast

hotel lobby could be a bit 'warmer', lobby bar feels like a canteen

ungers or wicker cushioned chairs) we really liked the well equipt gym, although small it had all the equipment except rowing machine but but was modern with

breakfast buffet has a wide selection

mini kitchen is very conveniently appointed and rooms are a good size

i loved the adults only aspect of the stay here, which is why i booked this hotel

the room was big, quiet, overlooking the pool, daily room service and kitchen even had dish soap

adults only facilities in the room friendly staff breakfast central location cleanliness

small pool

outside bar staff very slow. wifi iffy at times.

the wifi was crippled. kept dropping very often.

the staff is amazing, especially the breakfast staff

staff were very helpful, food in the bar outside was very good with live music every night, would definitely recommend this hotel as

loved this hotel, excellent swimming pool on the roof with views of the sea and surrounding mountains

pool area and gardens

manu the barman was exceptional

very quiet and nice gardens, we sat on the bar verandah and watched the green parrots flying around

i like go swimming in the sea in the harbor area, even if the hotel has a nice swimming pool

very friendly, very clean and tidy from rooms to garden and the pool area, food good very nice selection and fresh, reception very pleasing and helpful nothing a

location, prices and pool was nice.

loved the location and friendly staff, roof top pool

nice clean place, spacious room, bear the beach and near bus station.. nice roof pool as well

the lovely rooftop pool is a bit chilly in november. but certainly ok the rest of the year.

location stayed here before pool on roof bonus only for residents receptionists were

gave me the key to another room where i was able to sleep, returning to the original room before breakfast

good buffet breakfast

great breakfast, nice terrace with sea view, swimming pools.

of the dining not managed well esp breakfast was a shambles

pool area with mountains views is spectacular

location, very friendly service, comfortable rooms, very nice view from the hotel pool - perfect for a business trip or

there is music from a bar (a live person singing), this stops at 12

little playground for little ones is very handy if you are with kids

they show a pool bar in the photos but it is not open, that was

loud drunks in the street culminating in a running screaming match between a bunch of spanish kids on the sat night which ended up with a couple of police cars driving up the plaza to tell them

good breakfast though the dining room can become busy, uncomfortable and airless

rooms, pool, restaurant, bar all excellent

friendly personnel, great swimming pool, excellent breakfast, comfortable bed, good a la carte

the pool is beautiful

restaurant and its accompanying bar area were clearly understaffed and you could wait ages for a cocktail or a request for a table

in a nice area pool bar and pool area nice

loved my room- top floor with balcony, view with pool and trees, quiet and private, 2 desks for working and writing, tv and fridge, a lot of natural

great gardens.nice pool.good staff.

nice heated swimming pool good breakfest no problem with parking highly

i am not sure if the pool is suitable for kids, it was very cold

our check in so we could get some lunch before the restaurant closed and also facilitated a late check out at the end of our stay

only downside was the cold water in the swimming pool

good looking swimming pool area with a nice bar

breakfast set up isn’t great

for our weekend stay we read many of the previous reviews and noted negative about waiting and bar staff

breakfast was excellent

amazing pool and hotel buffet food

tennis, mini golf and gym room are given, and are in full use all day practically

super awesome pool, friendly staff, comfortable beds, tasty food.

hotel bar was good with plenty of drinks to choose from plus they have 2f1 happy hours from 17-18:00

flawless wifi, excellent gym

breakfast

is a few extra charges and deposits for things like using the room safe, towels for the pool

wifi in the room but only in the reception

gym for a hotel, more like a fitness centre

breakfast - good choice buffet style

breakfast could ve been better

the wifi could be better and no option to change the tv language

bed was lumpy and needs replacing bar did not stock port!

there is no club room bar with premium wine/spirits/snacks

the indoor pool is not suitable for children. always used by aqua

i chose the my favorite club option which is worth it in my opinion as the kids enjoyed jellies, marshmallows, a different selection of nuts and branded drinks which are not

additional fee for gym

i live in tenerife and it was very good value for money and breakfast was really good

gym does not open on weekends and during the week opens at 8am

they have kept up with the tennis courts and mini golf as well as the gardens

the rooms are simple but really comfortable, the pool area is nice and the bar really good during lunch and evening

the hotel were dominated with german grandpa and grandma and also lot's of kids

great gym,gardens and heated pools available

very good location, near loro park, very clean and breakfast ud83dudc4cud83dudc4cud83dudc4c

also loved the late check out

staff and best breakfast ever

we absolutely loved it and so did our 2 small kids

staff, breakfast, spacious room, ocean view

if you are with kids,loro parque is 10 minutes driving

swimming pool with cover - even late night when outside was cool was nice and warm around pool

good breakfast, the pool and public transport nearby really added up to an exceptional experience

place with great view 20 minutes from puerto de la cruz warm indoor pool heater and warm blanket in the

rooms, very peaceful, has a lovely pool

the staff was the best we could expect. very good sweeping pool. tasty breakfast. all good

for one night ( 2 adults and 2 kids of 7 and 9 that we needed to have 2 rooms but one is enough if the kids are like ours smaller)

location and facilities - really enjoyed the heated pool and sauna

location in the caldera with lovely facilities, the pool and sauna were very welcome

also, there's a small indoor swimming pool which is good for cooling off after a hike, but it would be nice if they put some loungers or

on booking site/hotel site and in room tv not always accurate or available eg said there was a gym and also star gazing session for guests but we saw none

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elevator and wifi connection not the best

ays)

very good quality breakfast and dinner

water pool and the spa - beware of wearing anything silver in the spa as it will get ruined

friendly front desk who let us have a late check out so we could get one more dip from the sundeck

great breakfast, comfy beds and spotlessy clean

breakfast was good, varied and enjoyable

i and my kids lived on the fifth floor in a room overlooking the busy square and the ocean

00 can't use balcony on night room basic no entertainment nowt for kids

has small parking space, take rental car anyway parking is manageable outside on street

the hotel is in a fantastic location on the beach. step out the pool door onto the sand

erefore it takes away the stress of finding a spot)

the outside bar overlooking the kite surfer beach and the red mountain is a must for sundowner drinks

hotel had a lovely pool, with plenty of sunbeds