the room,pool buffet etcp

due to covid-19 everything was closed in the hotel, such as the pool, restaurants, bar and casino, they always responded to our needs in a timely manner

gym - small workout room with two treadmills, some barbells, and a universal

the view of the golf course was a very good touch in the morning

the casino is small but nice

everything about the place was great for a village. love the pool area & it s surroundings.

the pool was amazing

pool and the fact that included a parking space

pool and room customer service

the pool is nice and i thought the over all experience is nice

comfort, excellent service, cleanliness, security, the parking was included and breakfast.

the breakfast was excelent

good breakfast, clean room, facilities, excellent staff.

pool location

breakfast was included. they also was very accommodating for early check in.

loved the property everyone was so nice breakfast every morning was a plus everything was near uber wasn t

i just didn t like how early breakfast was

easy check in, valet parking, awesome breakfast, amazing pool and casino.

they do not offer a laundry service, but have washing machines and dryers so you can do it yourself

breakfast was a let down and the wifi sucked

good location, friendly staff and nice property. late check out was amazing to have!

very nice, bryant at the restaurant a great server, friendly front desk staff, appreciated the early check

pool ( would have been nice if hot tub was heated) short walk to beach shuttle to vivo beach club

the pool was everything you could hope for

location, pool

beautiful pool area too

very large and modern gym bigger than a planet fitness

the room was clean and comfortable and they have free laundry facilities, you just have to ask for detergent at the lobby

wifi did not work.

the location, the facilities, the breakfast included with the room

great gym!

there is no breakfast at this location, guest have to walk down the street to get breakfast.

from front desk to the pool and bar staff as well as the chef and housekeeping

outdoor bar area

and helpful staff, refreshing pool, quiet room, tasty food - and perfect stay for our night in san

pool and garden area were lovely, the room we were in was what i consider on the smallish size, and

great customer service front desk and the bar tender she was great.

having parties on weekends upstairs such as wedding and the loud music would disrupt my sleep and room service took 6 hours when i called 5 different times and came downstairs to ask i still had to

only thing i did not like was, that after the room service, i couldnt find my teeth paste and toothbrush

the family room was perfect! loved the 70 s mod style too. gym and pool wonderful too

nice decor, relaxing environment, kept carpets clean and main areas clean, has a small gym but good to do a few repetitions, two restaurants accessible from the lobby despite the small

when we left and got to our next destination, all of our clothes smelled moldy, and we had to do laundry

there are only a couple of laundry machines so there was always a wait to do laundry

breakfast selection was good

laundry room is free but does not wash clothes at all and the drier takes forever to dry clothes as

early cut-off for breakfast

i really enjoyed the breakfast

the pool was beautiful and the pool area was kept very clean

did not the pool or eat the breakfast

stay was awesome my kids and i have a ball

laundry room was very convenient as well

ng pong, large connect four set, corn hole)

able to enjoy the room due to noise of drilling, neither the pool due to construction workers, spa is out of service and couldn't enjoy the beach

it was really loud at times. room service was really expensive.

there are adults that would like to swim in peace without the kids

everything. clean. majestic. very good location. pristine beach... awesome pool.

beds were comfortable, definitely loved the pool area and pool bar

love the proximity to the beach and breakfast was amazing every day.

jenny at the pool bar was fantastic- she took care of everyone like family

we had several spa treatments, which were great

spa is closed due to covid

was great, the rooftop pool and restuarant especially, close to the beach, views, just great

pool bar was awesome

i was on 10th floor so i could just take the stairs to the pool and the restaurant bar

staff was amazing. room service was delicious.

terrible food, no room service . please dont call that fitness room a gym.

there was a bar in the hotel thad had a sign saying it was open and there were people in there, but they said

it was only a short walk to a beach with a nice bar and grill right on the beach

the amount in bar soap was too small- fell apart quickly but i still like your place

i liked so much the pool and the ubication!

location, clean room, good shower, awesome pool.

wifi didn't work in our room

the wifi didn't work in the room - which didn't have a phone either. the tv would become

good pool

no telephone in room to communicate with the clerk or room service

stayed for 2 nights and the first day i went out the whole morning and no room service was done

across from the beach staff is very friendly drinks are amazing casino was beautiful overall i would definitely

breakfast great ud83dude03 pool, casino,beach excellent

free drink coupon upon check in. 24hr pool with large hot tubs. amazing views. great gym.

didn't like how there was no separation from adult and kids pool

there were tons of kids and we we on our honeymoon and the pool really wasn't that big and it was always packed

were wonderful at acclimating our luggage for early check in and check out

know it wasn't the hotels fault that the governor closed all hotel pools done because of covid 19, but it really sucks we couldn't use the beautiful pool

breakfast was awesome and the staff was wonderful and we slept great.

was the best hotel i have ever stayed, bar none

the bar & restaurant service was a little slow

did not like that there was no continental breakfast.

the breakfast is very ample

the lobby is beautiful and a hot breakfast was included

my kids loved the garden out back

tificial) and a sandwich with

breakfast included

resturant and bar were understaffed

chair and i was told that nobody was on duty to handle the chair's price for a snicker candy bar was 3

right on the beach great beach bar nothing fancy, if you don’t like hearing the ocean this place is not for you

the only thing i noticed employees speaking loud because the outdoor bar is next to the first floor rooms

it was so easy to walk to the beach or local shops, the bar stayed open a little later the night i got there just to get me a drink before close

access to the main marriott for beach, spa and gym

location is great. gym is a plus.

room, pool, gym, service, bath

friendly staff, great location, nice pool, good gym, all was very nice

at its highest volume and there is no way to change the settings the microwave is located in the laundry

the pool looked nice but i never used it

great location. easy access to room and pool.

the pool and the pool table were really fun and there's also a piano in case you want to use it

rooms are super comfortable, the night staff was so helpful, location was great, pool was nice.

the convenience of the surrounding, i loved the pool, close to a lot of stores n restaurants

the courtyard is comfy with the pool and large hot tub and kept clean

there is also a casino across the street

pool and close walk to the beach

the choco cortes bar in the lobby was a great recommendation

pool is small and there were no stocked mini bars

no daily room service

the pool was a lot of fun and hot tub was small but the perfect temperature

the gym is well equipped for a hotel gym

too many kids

they came at weird times for room service, never the same time

from old town but there is shuttle bus

clean ,pool , casino ,location ,staff

we also enjoyed the infinity pool and the gym

the late hour for room service

we were overcharged a small amount by zen spa and it s been over a week since our stay and we haven t been reimbursed for the mistake by

there were no sitting at the pool and the comedor staff kept telling us that we couldn’t sit there

one elevator, loud air conditioning, shared pool with restsursnt

they are able to give you a $17 daily credit to their snack bar in the lobby

restaurant or bar not open

pool was a bit cold, no jacuzzi.

the beach, pool, and food is all right there

attached casino very nice

staff at the poolside bar and grill were the best

pool and beach amenities good

multiple pools

don't have their own breakfast, laundry, anything

checkout before breakfast...was so nice to have coffee available. thankyou

and laundry facilities were not available, everything else from the room to the pool and gym were well-done and quite enjoyable

pool is tiny and too full of kids for my taste

nice and very professional at all times, clean hotel (rooms, pool, gym, lobby) no hassle, quick service when checking in or out

the pool bar is not open during the week

i also loved the mini water park for children

you need card access to get to the pool, laundry, gym, and to use the elevator to get to rooms

problem with system. no friendly access to wifi

the pool is beautiful, gym is great

location was great but,we didn't eat breakfast there not because we didn't want to we just wanted to explore where we were

ins, so much care and concern went into how we were getting around, turn/down -room service, sightseeing, food recommendations, etc

n/a - everything was great, loved the decor, breakfast, art work etc.

bathroom was a bit small but this is a stay i recommend very lovely rooftop bar and pool and stunning

bathroom was a bit small but this is a stay i recommend very lovely rooftop bar and pool and stunning

loved the guest laundry room and staff was always helpful and genuinely nice

about this issue and allowed me to use the amenteities available while i waited like the free shuttle and the pool

like everything about hyatt house the friendliness of the staff especially samuel from the kitchen he does his upmost best to make your stay memorable ,the front desk clerks are so helpfull

spacious bedroom and kitchen

have to have someone by the pool kids make to much mess like cookies on the ground and it is dangerous when you walk even for the

there was a shuttle that transports guest to old san juan

liked that they had a shuttle service to old san juan

location where you have t-mobile district, casino, restaurants and movie theater is 5 minutes from old san

the lobby and gym

the location is another hotel cross the street with a casino movie theater behind the hotel

cesar gomez bartending and mixology at losers bar mgm grand hotel and casino las vegas,

there were bar, gym, and a top deck that were open that had an amazing view of the city

gym equipment old

the gym- i travel for work but also i workout a lot

lot of broken (or close to broken) facilities, such as in the gym or the toilet in our room

vibes nice private outdoor jacuzzi rooftop was cute, you could reserve a time slot to use then pool by yourself

breakfast

designed boutique hotel, you can use their sister property next door which has a great pool and jacuzzi

one more annoying thing - they charge an extra 75 usd for early check in or check out

pool area didn't stay open past 10pm

rooftop pool was extremely nice the staff was kind and very upbeat i will definitely visit

could use music in the pool area

poor breakfast

breakfast to the room was served in plastic cups and burger packaging

breakfast was a scam

for a the infinity pool bar was the best

breakfast was also amazing fresh fruit fresh good the service was phenomenal

attentive staff, nice restaurants, nice pool and grounds...great drinks!

clean as a whistle, extremely courteous staff, well-trained, room service was great

the pools were warm

room service consistently missing something

tried to order room service one night but the restaurant was very busy and was not able to accommodate us

soft for my back; the fan in bathroom could not be turned off and made a lot of noises; and the room service was ridiculously expensive, they charge $4 delivery fee along with another 18%

appreciated the small, intimate size of the ocean club, as well as the adults only policy

the little pool. even though the view was amazing!

location and ambience at the bar on the weekends.

pool and hot tub closed to early

the door getting stuck was a fire hazard, the toilet barely flushing was another issue

gym is very basic.

pool options + being close to the beach

we enjoyed the pool and bar. staff was great.

of the hotel control with covid but had to make reservations for the pool or gym

the view was spectacular and the pool was very good for the little ones.

cool he control the flow people between the beach and a pool very good security feature the bar at the pool was amazing good prices housekeeping really helpful really attention to detail i

cove beach great for kids

this was really a bummer for myself, kids, husband and cousin

the beach/pool area

room service wouldn t answer calls

we asked about the gym and were told no appointments were needed, to walk in at 9 when they opened

due to covid there is also no room service either

the gym is a bit small but has quality equipment and a good view

the gym was relatively well equipped for a hotel

modern, quiet, good amenities, restaurant, pool.

also, the scrambled eggs on the breakfast bar were the worst that we've ever had

what an improvement, room was fantastic, bar area great