disappointing that the pool was closed

great breakfast and friendly service

i love the complentary breakfast in the morning.

again the front desk worker did not tell us about motel amenities like the free breakfast open until 10am

free breakfast was great however we did not know about it from any of the booking information and the

paying for breakfast

the spa tub in the room “it could of been cleaned better”

the breakfast was good

the location was good, close to the interstate. the breakfast was great!

more towels and wash clothes in the rooms it was only two in a king and with having a bath spa it should be extra

the pool was also very enjoyable

very clean and the pool area was nice

no indoor pool.

they even have a guest laundry room which really does almost make you feel right at home while on the go

outdoor pool not open yet

room, clean facilities, breakfast area, pool, and fitness center were great

breakfast selection and pool was broken. very very minor

the breakfast was amazing

toilet ran constantly the pool was heated but could have been warmer it would be nice if the added a waffle maker to the

pool wasn’t open

guy who checked me in was rude and switched me from two queens to a king for no reason (i had two kids with me) and then they gave someone else the same room two hours later

we asked for early check in due to being at an event all day and would not be back until after midnight which we

people laundry baskets were left in hallway and half of rooms door were open

excellent service and food was good, just need to add bacon on the breakfast list

with kids and book a place with a pool and laundry facilities, which i was told they did not have but

the water in pool was extremely cold

pool was open, clean and had toys for kids. breakfast had hot stuff waffles and eggs

didn’t get to use the pool or fitness room, but peeked in at them and they looked nice (pool is on the smaller side)

pool very small

bar and eating area were clean and comfortable

breakfast every morning was a plus

the breakfast could be better.

indoor pool and hot tub was amazing and open until midnight

we did not check out the fitness facilities as we arrived quite late and left early the next day

only down side was the pool was closed because of the virus

the indoor heated pool was really nice, as well as the hot tub.

of the ev charging stations were blocked by standard gas cars and the hotel does not do anything to avoid

good fitness center

front desk staff scared us by not realizing they had an ev charger

good breakfast

breakfast service was very slow with only one associate taking orders, cooking and serving

no breakfast

like where we could eat as they had no staff to run the cafe or bar on

swimming pool and whirlpool were under maintenance, and the hotel staff kept lying about it stating it would

the bar food was good, the lounge was clean

nice pool and jacuzzi

the fact that it had an indoor pool.

the gym was small, but perfect for our needs

also enjoyed the indoor pool and spa

breakfast was great; eggs fluffy (not rubbery)

they have a nice gym, jacuzzi and pool, and a laundry room

was broken at kitchen table

late check in, room was great. breakfast attendant was very pleasant

the pool was very nice and the breakfast was good!

we had a great time, room was clean and bed was soft gym was nice

the kids really enjoy the pool

quiet room/size of the room; quick service: room service; cleanliness of the hotel

the on site restaurant was so convenient with the kids

was not much we didn t like about the hotel but we wish the pool and hot tub would have been indoors and

the kids really enjoy the pool

was clean ,quiet fitness room was nice all the equipment was working and it was clean , breakfast was good staff was

nice yummy breakfast! comfy rooms! pet friendly!

pools not open, no continental breakfast

breakfast could be better

the breakfast was good

the free breakfast!

breakfast is awesome as the hotel is tied up with the neighbourhood restaurant.

breakfast could be better but overall good experience

cleanliness and professionalism and laundry and breakfast.

staff did not inform during check-in that the breakfast would be served at the neighbourhood restaurant and the coupons need to be collected

the rooms don't come with a full kitchen because there is no ovens just a stovetop

near williamsburg, and that was superior in every way — staff, quality of the rooms, service, breakfast

the hot breakfast was a high quality and so many resteraunt quality choices- not just stale muffins you get

the kitchen was perfect, since we prefer cooking our meals

kitchen was clean and they provided everything you needed to use in the kitchen and bathroom if you

pool wasn't so clean, the mini fridge was too small, no microwave, the housekeeper wasn't so

did not have a heated pool at the time or a jacuzzi, after driving so many hours it would have been nice to relax in one,

ample parking space available for guests in hotel

would have been nice to have an outdoor pool

no food & closed pool still

convenience, hot breakfast, clean rooms

gym was smaller than expected

the space of the rooms...the free breakfast is definitely a plus...staff is very professional.

there are no cameras in the hallways to make the guest feel safe. nor are there any at the pool

also dont understand why hotels have hours for the pool if no lifeguard besides parents/guardians

lastly there was some sort of soccer tournament going on and the kids ran up and down the hall till 2am

tv didn't work and the pool was closed

the gym room seemed to not have heat or it was turned way down

very family friendly staff was very great and helpful very interactive with my young kids and made us feel at home best experience ever

the pool was nice and check out is 12 pm

location, very confortable and good breakfast

breakfast buffet, businesses near by, accessory to interstate

the pool was on the smaller side and was quickly very crowded (the weather was hot and humidity

the breakfast was excellent.. the staff was very polite, friendly and very helpful..

staff understood i had an interview until 12:30 and allowed us to have a late check out at 1:30

chlorine made several of the kids sick with uncontrollable coughing, sore throats, difficulty breathing, and burning eyes

the pool, jacuzzi and location

kids running around through out the hotel to loud on the outside yard people fighting and sitting

limited staff which is understandable at holiday but we stayed there for room service and there was none available

piles of dirty laundry in halls

the pool was under renovation. it was not specified when booking.

would've enjoyed a pool and free breakfast.

food good, bar pleasant. staff helpful.

pool closed

pool was closed indefinitely due to covid

the pool was not yet open. breakfast was not impressive.

oh, let me not forget about seme (spelled wrong) the breakfast attendant that paid attention to detail and extremely friendly making everyone feel that

like the fact that there were no plates available when i went down to breakfast and most of the hot food was out so didn't have much to choose from

the oatmeal ran out and kitchen staff were unwilling to make more

the pool was out of order during a weekend in late july

nice breakfast and great coffee

the bed was very comfortable, well appointed bathroom, and a very nice continental breakfast

the hotel also has a nice swimming pool and free parking

everything was great and the front desk allowed me to have a late check out.

the breakfast was real nice.

bit of water in the area of the elevator due to the pool

lobby staff. the overwhelming joy of the bar staff, restaurant, front desk, popcorn, etc.

great food, cocktails/drinks, snacks, and a really nice indoor/ outdoor heated pool combo for the kids

there is also a bar & kitchen restaurant

keep open the indoor pool late nigth

clean, bright, excel decor, a real breakfast not coffee & midget muffin.

the breakfast was typical but it was good friendly staff clean and comfortable hotel

hotel was very clean and looked modern. very good hot breakfast buffet. bed was comfortable.

breakfast was well attended and fresh

the pool area was so nice warm and water was so warm best indoor pool in winter ever for the kids

also loved the pool and patio and the cleanliness of the facilities

they accommodated us for an early check in, which was very nice

the floor around the pool was very spiky and hurt our feet

the staff was friendly and we loved the pool

beautiful rooms, friendly staff, very clean, very private pool

the breakfast was horrible.

we didn't like - tip, balance your pool chemistry

couldn't get a breakfast in that tiny kitchen if you were starving

it has a kitchenette and a living area very appealing place

they set up buffett early because baseball team had early game and wanted the kids to get their breakfast

great location for my trip, room was wonderful- loved the kitchen feature, desk, breakfast, etc.

bathroom sink from toilet/shower; foam topper in mattress; roomy shower; sofa for tv/relaxing; kitchenette; mall location offers shopping and dining options; in the morning a lone employee wired

room was amazing w/ the surprise kitchen w/ dishes as well made the stay even more relaxing

laundry in hall, badly maintained bathroom facilities, ice maker only on 2 floors, slow elevator

the kitchen area had a full size refrigerator and a microwave.

mext to laundry room

boutique breakfast bar is outstanding

beautiful hotel with many restaurants nearby. no pet fee was great.

allowed pets snack bar accommodating manager

gym was quite adequate as was the pool

scheduled time for gym and pool to keep everyone safe

the pool was a great place for our kids to get their energy out after riding in the car for 7 hours then sitting through a funeral for

the gym was clean and easy to access

had to wait until 5pm for the bar to reopen for the evening, and would have liked to sit down there earlier in the

also, the room service was

clean , very quiet , awesome breakfast, the staff is very nice and takes care of you when you need it

location, ev charger, parking garage, and friendly staff.

gym was closed and nothing on this site about it being closed

the breakfast area is small for the amount of people that were present.

breakfast

the pool was very small.

great little indoor pool, a nice outside courtyard to relax in, and a beautiful view of the wooded area out back

were so friendly, the hotel was clean, the room was comfortable, the gym was really cool, the pool was open and really nice

breakfast area was beautiful, pool area very nice with comfortable seating and there was a great gathering place right outside

after a long drive, my grandchildren enjoyed the indoor pool

loved the location and the beds and the staff and the awesome sauceum hot breakfast

,, for as sweet as everything was, i would think that your breakfast would be like the comfort inn on west broad

the gym was very clean and smelled very good

i was so grateful that the pool was accessible given the limitations at many facilities during the pandemic

the gym had two treadmills, and i could'nt get

a quick overnight stay, we didn't get a chance to use the kitchenette, nor did we get to the free breakfast

breakfast was different daily

like the kitchenette (with the provided cookware, dishes and silverware) and layout of the room

the dining in the lobby and breakfast was amazing

indoor pool was freezing, and i had a very disappointed little man that was hoping to enjoy it

i order room service and when i picked up my food it was cooked liked i ordered

gym left something to be desired, there were limited machines and there were never any cups for

even more intoxicated) and have no

there as also a popular bar down the road

breakfast was good

the gym, the cafeteria

it appeared to be fairly new and the breakfast selections were plentiful.

for the price we pay for, but i didn't like the gym

the comfortable bed and breakfast was good, for a bag. very quite and relaxing.

the breakfast was great! very comfortable bedding and very clean room. wonderful staff.

breakfast was great value was good and staff excellent

the pool

missed free breakfast my fault

wish the pool was open, the children were pretty bored.

staff was pleasant and served a nice breakfast

this made the room smell like sweaty gym clothing

breakfast was good due to the covid-19.

the breakfast was awesome

options available for breakfast

didn't stay for breakfast

the breakfast was also delicious

rooms are family friendly studios with kitchen and separate living area

the gym was the best i've ever seen in a hotel

the stuff at the reception was very friendly - thank you very much for offering a late check out, it made our stay very very convenient

bathroom by the pool and gym area needed cleaned

or at least do an expanded coffee bar that is available long into the evening and starts early at no additional costs

room service was so easy and breakfast was delicious

good parking. safe location.

only 1 bar of soap, only a single packet of coffee

the gym equipment needed to be wiped down, maybe put a sign up to ask people to wipe down equipment

the kitchen was fully equipped so i could make dinner and

it was close to my work place and had free laundry

although we didn’t make use of the gym or laundry room, we did pass them and they looked clean

kitchen suites were adorable!

the room was neat and clean also had a kitchen area with dishes apartment style loved it

easy off and on to highway good parking

was clean and the parking lot was nit creepy at night

breakfast cafe is wonderful and so much better than a free continental breakfast bar which has mostly unhealthy choices

liquid soap containers in bathtub empty. only one bar of soap at bathroom sink only

the bar had some amazing cocktails and everybody was amazingly friendly

hopefully the pool will be open next summer!!

strong wifi signal

awesome that they have a nice size pool. a clean pool at that.

didn t have a ada accessible room available. wifi didn t really work.

i didn t like the dark parking lot.

they have a game room pool table, shuffle board, and an outdoor pool

old signage referred to pool, restaurant and bar that didn’t exist

staff was super friendly and the amenities were well maintained, except the swimming pool area

room and gym, easy check in, good breakfast -- and a pool table and pinball in the lounge

the swimming pool was not

i’m paying there’s no gym no restaurant no guest laundry the elevator doesn’t work lost power on half the room

the parking was limited had to walk a distance from your room.

hallways smelled a little dated and there is a lot of tile from the parking lot to the halls

shower was dirty , no wifi, no breakfast , the pool wasn't open, the service was poor, i hated

door to shut properly, keys kept not working, no laundry said the machine was broken

bar wasn’t open… but it was a monday night

love the decore, nice little bar area with fun drinks

is a beautiful hotel with a lobby and rooftop bar overlooking the city

the bar was so so

love the coffee bar downstairs

people not staying at the hotel able to get into gym late at night

hotel guests ranged in age and ethnicity, lobby music was club, the rooftop bar has an awesome view of the city and sunset

the kids even had their own bathroom

wish there was more of a restaurant but i had a sandwich from the lobby bar and it was good.

the kids loved the bunk beds and the graduate fox stuffed animals the front desk gave them

use of the ymca gym just down the street - large, well equipped and clean

fantastic ymca gym half a block away with hotel privileges

very busy so the rooms you can hear everything through the walls, many families so you just hear kids all the time

staff. valet. bar staff. hotel itself. location.

shuttle within two miles of the hotel is good, but would appreciate if it operated a little later

com and i wanted to make sure that when i arrived with small kids after 10pm that i would still have my room

pool is tiny but ok for kids

s told that the crossing street $20 public parking expires at 7 am, the

was extremely disappointing for a hilton experience and the pool was closed for renovations so my kids couldn't use it

beautiful, spacious room. nice pool

on my check out day i called the front desk and asked if i could do a late check out

also, there was no directory to the hotel in our room, no room service menu, nothing

the breakfast was out of this world, omelette, sausage, bagels, biscuits, juices fruit, cereal, oatmeal

we were able to do early check in and late check out. the staff were very accommodating

ask for a late check out and was told no

we were able to do early check in and late check out. the staff were very accommodating

huge room, nice staff, free breakfast, easy city parking

the location was great nice and quiet the breakfast was good everything was perfect

didn't stay for breakfast.

not sure if it's the case for all floor 19 rooms but we could hear the music from the rooftop bar on floor 20

of the room, spaciousness of the room all of the staff were nice, pleasant informed, and the breakfast was neat clean and fulfilling

the view and breakfast was good.

in kitchen was smelly

breakfast was great, rooms were clean, great location and all the staff were super friendly

the space and kitchen facilities

everything is great, service, gym, pool, location, all

the kitchenette was everything. the staff was lovely.