had the pool to ourselves when we arrived

1 were we left the kids drink cups on the night stand that night while we were sleeping and woke up with 6-10 ants

clean and spacious rooms, friendly staff and excellent breakfast

it was a full suite for $--! and a beautiful breakfast. a fantastic experience

kitchenette had no cooktop and pans as i wished, the breakfast was very disappointing

the pool the hot tub the breakfast was excellent.

great choices for breakfast

everything... staff was amazing... pool was clean... hot delicious coffee

hot tube, pool, and fitness room were clean and ready

great hot breakfast

also loved the pool and patio and the cleanliness of the facilities

the pool, location, and comfortability

the staff was friendly and we loved the pool

the floor around the pool was very spiky and hurt our feet

the pool and the bed was comfortable

room was very comfortable. lobby area was pretty. gym was great.

food was mediocre. coffee and evening bar hours were very limited.

pool area wasn

breakfast was server to us at our table, the service was excellent.

pool

the breakfast was good

clean, large room with lots of space. plus kitchen is awesome.

had a kitchenette but it was not possible to use it as there were no kitchen utensils at all

room is wide and they have fridge microwave and even a small kitchen in there so it is a plus for some people who mind need it

asked for an early check in (which was explained was any time before 3:00) and the lady at the front desk told

the pool & jacuzzi area definitely could have been cleaner.

it was centrally located near to restaurants and had ev charging stations.

of the ev charging stations were blocked by standard gas cars and the hotel does not do anything to avoid

the indoor heated pool was really nice, as well as the hot tub.

no kitchen

the breakfast voucher for a free breakfast next door at the restaurant was very good

my stay and the outstanding breakfast next door.

the free breakfast!

cleanliness and professionalism and laundry and breakfast.

cleanliness and professionalism and laundry and breakfast.

everything! especially breakfast. the kids enjoyed the pool. the gym was nice and big.

the pool and hit tub were closed for the season, but we plan to return in warmer weather and enjoy all

roperty has breakfast restaurant and pool and gym facilities, but didn t use any)

loved the hot tub & pool and the hours they re open is very

the grounds a pretty looking over a golf course.

great attendants which help me with change for laundry and all

pool was locked when it was supposed to be open

great room and breakfast.

loved the location and the beds and the staff and the awesome sauceum hot breakfast

the hotel was clean, comfortable and offers free breakfast.

and it took about 5 minutes for someone to show up, though, and it had a pretty lobby and dining/ bar area

big room with kitchen, great brekfast- eggs, pancake, yogurt, fruits, bread, cheese and more, best shower and

the kitchen, the comfy bed.

loved the mini kitchen and all outdoor facilities for recreation for the kiddies

also, there was a kitchen with all utensils, plates, glasses, and bowls a coffee pot too

bed was comfortable, the pool was warm, and the breakfast was wonderful

room size, gym, and location

no information in the rooms about what things were available to guest, room service menu, happy hours or what was on the agenda for the day, etc

breakfast was delicious

breakfast buffet was excellent, especially the made-to-order omelettes

location was perfect for us, our room was clean and comfortable, our daughter loved the pool, and breakfast was very good

everything including breakfast was great

gym had no towel in stock and the machines literally need a upgrade, haven’t been checked since

the pool. the laundry. the hvac.

old run down gym

breakfast was good, lots of choices for my family

the pool, gym and dining area was not accessible

my kids and i enjoy staying at this hotel every year

comfortable bed, nice hot tub and great breakfast

gym was small, but still ok and has a tv.

a double queen room for one night for a friend's wedding, requested early check in because we needed time to get ready

early check in

very calm sleep, great personnel, wonderful full breakfast

everything was great and the front desk allowed me to have a late check out.

clean room, nice staff, good breakfast.

very nice location and good complementary breakfast

breakfast was well attended and fresh

it was so clean and beautiful! the breakfast was delicious and the staff was so kind.

the room was clean and comfortable plenty of room if families are traveling with kids

clean, bright, excel decor, a real breakfast not coffee & midget muffin.

the nice lady at the bar gave us some green tea but it wasn't very good

the pool was under renovation. it was not specified when booking.

the indoor pool, cleanliness, amazing staff, friendly, affordable rates

pool was not open.

the property was very clean and the fitness center and swimming pool were amazing

the kitchen was perfect, since we prefer cooking our meals

if you want to go out, it's near alot of shopping, and restaurants or they have a great pool with bbq grill

the rooms don't come with a full kitchen because there is no ovens just a stovetop

the family really enjoyed the pool and the complementary breakfast .

free breakfast was actually a hot breakfast not just cereal or danishes

the pool was out of order during a weekend in late july

oh, let me not forget about seme (spelled wrong) the breakfast attendant that paid attention to detail and extremely friendly making everyone feel that

the services amenities and breakfast were all top-notch!

kitchen, bath, wifi, full breakfast, pool, grills and gym

style, ie, included small kitchen and sitting room areas

were okay , reasonable priced but not the best taste, pool is only 4 ft and tiny so cool for the kids but not adults

clean, accommodating with restaurant and bar on site!

way they charge for drinks at the bar

parking is included, which is excellent

i ordered room service breakfast but didn t use the door hanger thing

gym was smaller than expected

also dont understand why hotels have hours for the pool if no lifeguard besides parents/guardians

is no heat in the pool area

the pool was cold. i think it should be turned up. but inside the pool area was nice and toasty.

there are no cameras in the hallways to make the guest feel safe. nor are there any at the pool

great rooms. friendly staff. wish the pool had been open but it was october so i understand

the pool was closed and need at least one large trash bag in the rooms and pillows doe the pull out

excellent staff wallace was great and pool was super clean and room was spotless

the pool was closed for repairs.

pool is nice

the kids loved the pool

my kids slept on that and they are not picky, and they found it hard to get a good nights sleep

would have been lovely to have a soak in a spa or swim in a pool

the pool is an outdoor so if it's a rainy day you can't stay at hotel and still enjoy your self pool

traveling with four kids and to walk in to this and they had no other rooms available at 11pm was bad

kitchen suites were adorable!

we loved the cleaniness of the room and the kitchen was equipped with everything we needed.

perhaps a better mix of dishes and pans for the kitchen.

free laundry

kitchenette

awesome environment! beautiful room! bar was a huge plus! very nice pool as well!

too expensive for the offered items no room service provided

room was spacious, bed was comfortable, wifi was stable and speedy.

gym area is very small

close to food, spacious rooms and clean. pool and hot tub

clean , pool wasn t pack , front desk was friendly no problems

ample parking space available for guests in hotel

location, proximity to richmond and short pump town center. gym is updated.

very friendly staff and the pool/gym area looked nice

we loved our time and got to have fun at the indoor pool

located near richmond university. plenty of parking. nice staff

good location free parking room included a sofa bed and fridge the pool is a nice size

food and bar wasna

parking is free

went to bar to get away from noise but

location. rooms. pool. outside seating and pool. breakfast and dinner served. great value!

breakfast cleanliness room layout staff were helpful popcorn at checkin

large clean rooms, good choices at breakfast and dinner, staff was really nice too...

got there early and asked if our room was ready and could we have early check in

amber helped us at the front desk and was so pleasant and helpful and extra sweet to my kids

loved everything about this place including the wonserful beds and the fabulous breakfast abd super friendly staff will come

indoor pool and hot tub was amazing and open until midnight

the breakfast choices

really clean and everything worked. the breakfast was good and the waitress was very friendly.

the breakfast could be better.

a free breakfast

the indoor pool is a bit small but it was so warm so i loved it!!

i didnâ ? ? t like that they deter you from using the pool.

pool was open, clean and had toys for kids. breakfast had hot stuff waffles and eggs

only downside, breakfast didn't start until 6:30am, we had to hit the road at 6.

the pool was closed

rooms and plenty of parking

ow), an bath tube had been painted and the paint was chipping,

if wifi was available, it wasn't obvious

i didn t like the dark parking lot.

gym was quite adequate as was the pool

allowed pets snack bar accommodating manager

boutique breakfast bar is outstanding

the acac gym that was right around the block

it’s always clean, the staff are always nice and quick to accommodate and we truly enjoy the bar and quick healthy snacks

they have a game room pool table, shuffle board, and an outdoor pool

old signage referred to pool, restaurant and bar that didn’t exist

the a/c in the gym was not on or not working

breakfast was far beyond expectations, plenty of hot and tasty food

we were extended a late check out because we were waiting for the light to be connected in our new house

restaurant connected to the hotel, kitchenette with full size refrigerator, eating area, laundry room upstairs, hot breakfast in the morning and bar in the

our room was very spacious and the kitchen area was clean and well stocked with dishes and utensils

bed was extra comfy and the kitchen great for my daughter

loud kids in the suite beside us.

the room was housekeeping or engineering did not effectively check the dishwasher and sink in the kitchenette

room and bed were very nice but the wifi stopped working and the heat and ac unit was super noisy

there were roaches, it smelt like weed, there was no one at the front desk, wifi didn't work.

the guest laundry room not working

phone in the room didn't work, there was no clock in the room and, while the wifi network was readily available, there were issues getting the internet up

at one point i was locked out of the room doing laundry in my slippers, after calling the front desk 5 times before getting an answer, i informed

no room service

the bar tender at the bar was awesome

the spa was booked up! that was the only issue.

the water fountain by the pool)

pretty nice gym although small

laundry closed

ice dispenser was empty and i had to go to kitchen and ask

also the gym area was out of service

location, ev charger, parking garage, and friendly staff.

clean , very quiet , awesome breakfast, the staff is very nice and takes care of you when you need it

pool wasn’t open

room, clean facilities, breakfast area, pool, and fitness center were great

a hot tub would go a long way.. laundry room was a bit pricy

toilet ran constantly the pool was heated but could have been warmer it would be nice if the added a waffle maker to the

nothing as such breakfast was not that great!

liked having the small pool available

no indoor pool.

very clean and the pool area was nice

they even have a guest laundry room which really does almost make you feel right at home while on the go

staff was very friendly and helpful. gym and pool was great. hotel was very clean.

breakfast was big with many continental options

swimming pool to cold. hot tub to hot.

bathroom and spa bath were fairly dirty.. paid extra for spa bath and was too dirty to use,

the breakfast was good

new facility. clean and beautiful. pool was amazing

staff were so friendly, the hotel was clean, the room was comfortable, the gym was really cool, the pool was open and really nice

gym was great; up to date equipment with the ability to do a variety of workouts/training, spacious

great little indoor pool, a nice outside courtyard to relax in, and a beautiful view of the wooded area out back

closeness to everything, the gym and pool

the pool was very small.

,friendly staff , complementary daily breakfast , fire pit,pool ,spacious and accommodating would return again most

to find staff to get towels for pool, bar was closed, but gave the illusion it was

the room was great, the pool area was clean

new hotel with a very nice lobby and good breakfast, close to the highway with quick access to richmond and moderate travel time to

was beautiful on the outside and the inside i love the studio king size room with the beautiful kitchen and very nice sitting area

beautiful building and a great stay! the bar and patio were lovely!

i loved the bar and restaurant was excellent

the bar was so so

love the decore, nice little bar area with fun drinks

the restaurant and bar downstairs has an upscale but casualness that i always enjoy from a small boutique hotel

particular the the gym wasn’t cleaned during my two days stay

one of the reasons we stayed there was to let the kids go sight seeing from the roof only to be told we were not allowed up there

this place is geared for college kids and their families...and partiers.

friendly food available in lobby pet friendly located close to james river and downtown rooftop bar games in

rooftop restaurant and bar was amazing

use of the ymca gym just down the street - large, well equipped and clean

fantastic ymca gym half a block away with hotel privileges

options available for breakfast

thought the breakfast selection was great

good quality equipment in gym although 5lb weights too light and next weight up was 15lb

breakfast was very good

breakfast was great

unfortunately the pool was not functional.

breakfast was great value was good and staff excellent

the pool

missed free breakfast my fault

friendly staff, comfortable bed, great breakfast

we were able to do early check in and late check out. the staff were very accommodating

fitness center was really lacking

we were able to do early check in and late check out. the staff were very accommodating

great breakfast! comfortable bed.

enjoyed the breakfast was great

staff did not bring silverware with room service.

decent sports bar and restaurant for evening

om service ordered the night before) was 15 minutes late

very busy so the rooms you can hear everything through the walls, many families so you just hear kids all the time

i wish there was a pool to keep kids occupied

room service was very slow, but all the people we dealt with were very polite and helpful!

also, there was no directory to the hotel in our room, no room service menu, nothing

big pool and clean hot tub

was extremely disappointing for a hilton experience and the pool was closed for renovations so my kids couldn't use it

great breakfast which includes waffles that the kids loved

the pool was very tiny in the bar overlooks it

the bar on top floor was awesome, plenty of room & seating

we loved the gym

breakfast was wonderful and the front desk staff were amazing!

upkeep was good and also loved the gym access, it had a better gym than most hotels let me tell you

the pool was too cold for kids. hot tub too hot for us. parking is horrendous.

was very clean and had ammenities i wanted; pool, hottub, gym, parking (parking is paid, not free) (+) nice pool area and gym with cold waters included (+) it had a gym and pool that was clean (+) the gym had many cardio options, which was wonderful (-) its hard to say, there was no wifi in the gym and swimming pool

the blackout curtains, bed was awesomely comfortable and the pool cool

was very clean and had ammenities i wanted; pool, hottub, gym, parking

the shuttle service was a great bonus along with the pantry which was my favorite part

the room was stocked with all the little necessities you would need in the bathroom and kitchen

the space and kitchen facilities

very spacious room, with small kitchen excellent for family stay.

very friendly and i didn’t like the fact that they didn’t announce that they only had bag breakfast

excellent complimentary breakfast spread in the morning!

have breakfast

laundry should definitely offer the contactless option to pay for the service (now it’s coins

was the road construction and as to the hotel, it would have been nice to have had a small bar in the evening offering appetizers

the laundry/ice area on the second floor smelled like urine.

tried to order room service but they were so busy i never was able to get breakfast

restaurant and bar not open.

ter first night stay) was lacking

i would have loved if my phone also did not trick me and said there was room

we were disappointed there was no bar or restaurant

no daily room cleaning. bar closed. no microwave in room.

we had a lovely delicious dinner at the bar and an excellent breakfast the following morning

dining and bar area

to the tobacco company, as well as offering its own fun porch for breakfast and lunch, a small gym, and a pool with a rooftop patio

to the point where some renovations are needed--pool furniture and area; rooms - mattresses in our room ending their shelf life; wall paper dated;

the pool was not working when we went.

the bar area was nice but wow, i had a sauvignon blanc - the only one they had and it was $15 for 6

lobby offers convenient breakfast and had a nice bar area

of particular note, gary - the bartender who works at night was a great person to interact with and get to know when we were

they did comp us two drinks a piece from the bar and reduced our rate by $60

valley parking only the bar wasn't very cozy

good breakfast, bar on site

was friendly and accommodating and remembered you when you walked through the lobby or went for breakfast in the morning or took the shuttle to each historic area

very comfy bed, complimentary breakfast, historical downtown, nice area around, wonderful

great breakfast options included. very friendly staff.

i love the gym, and everything what's around