very comfy bed, complimentary breakfast, historical downtown, nice area around, wonderful

nice gym

i love the gym, and everything what's around

location. bar (excellent service by gary).

good breakfast, bar on site

of particular note, gary - the bartender who works at night was a great person to interact with and get to know when we were

lobby offers convenient breakfast and had a nice bar area

valley parking only the bar wasn't very cozy

they did comp us two drinks a piece from the bar and reduced our rate by $60

the bar area was nice but wow, i had a sauvignon blanc - the only one they had and it was $15 for 6

valet

no daily room cleaning. bar closed. no microwave in room.

room service stunk. not sure what that was all about. breakfast on site was good.

the hotel is very dog friendly, and the room service from the onsite restaurant was excellent

restaurant and bar not open.

the restaurant didn’t have a lot of option for food... they didn’t serve breakfast

the bar is very nice, good drinks

have breakfast

breakfast was very good

also advertised breakfast until 10:30 but when we arrived at 10:10 was told the kitchen closed in 4 minutes

room service.

i was sad i didn t get to check out the pool but i will next time

the pool and the seating area outside the pool

safe,downtown, no hassle, room service,

steven and jason at the bar were super friendly and helpful

there was hair all over the bathroom and shower, bottle caps around the room, food on the kitchen chairs, stains on the kitchen floor, and left over papers from prior guest

very spacious room, with small kitchen excellent for family stay.

the room was stocked with all the little necessities you would need in the bathroom and kitchen

kitchen could have used a few more utensils.

a nice breakfast in the morning and a place to purchase a drink on the rooftop was enjoyable

the pool was lovely, we were the only people in it.

decor, shuttle, spacious rooms

room service was very slow, but all the people we dealt with were very polite and helpful!

free shuttle was fantastic

was extremely disappointing for a hilton experience and the pool was closed for renovations so my kids couldn't use it

ere room was next to mine)

staff did not bring silverware with room service.

very busy so the rooms you can hear everything through the walls, many families so you just hear kids all the time

minutes given the 7:15-7:30 window),

staff. valet. bar staff. hotel itself. location.

had everything we needed, they were quiet, there was a discount for two restaurant offered, a gym etc

breakfast was wonderful and the front desk staff were amazing!

the pool was very tiny in the bar overlooks it

some of the machines in the gym did not work

the location was great nice and quiet the breakfast was good everything was perfect

room service was delivered in a plastic bag

pool was super cold but still able to swim in it.

it was a small coffee bar next to the counter on the left with creamer, coffee and creamer daily until like 11 would

our kids were in complete shock

i loved how clean it was, and the shuttle that was available for us to use

use of the ymca gym just down the street - large, well equipped and clean

fantastic ymca gym half a block away with hotel privileges

bed wasn't super comfortable and the fitness center was pretty small but i have no major complaints

huge room, nice staff, free breakfast, easy city parking

fitness center was really lacking

although the hot breakfast was fantastic, most of it was gone when i arrived at 7:30.

we were able to do early check in and late check out. the staff were very accommodating

the bar was so so

the restaurant and bar downstairs has an upscale but casualness that i always enjoy from a small boutique hotel

is a beautiful hotel with a lobby and rooftop bar overlooking the city

bar wasn’t open… but it was a monday night

love the coffee bar downstairs

the view from the rooftop bar was incredible and food/drinks were good.

this place is geared for college kids and their families...and partiers.

hotel guests ranged in age and ethnicity, lobby music was club, the rooftop bar has an awesome view of the city and sunset

was awesome, staff was friendly and helpful bar tenders were exceptional

well equipped gym

great workout room. clean rooms and great shuttle driver!

breakfast stayed fully stocked

shuttle bus service

comfortable bed. clean room. friendly atmosphere wonderful breakfast too

other than we miss the waffle maker and hope it returns after their remodel (this will limit the breakfast options for at least three months this year -2025)

theres a small reataurant and snack bar on property

maybe open bar earlier

was a miscue on my airport shuttle pick up time

noisy by the ice machine, parking lot needs improved lighting

room service

room and bed were very nice but the wifi stopped working and the heat and ac unit was super noisy

door to shut properly, keys kept not working, no laundry said the machine was broken

parking lot not cleared or steps free of ice

very clean. very comfy. good parking.

room smelled like a gym locker room and the bathroom smelled worse

big room, clean, breakfast

close to the airport with shuttle service coming and going was seamless

breakfast was nicer than we expect from this type of hotel

pool and fitness room were nice

everything was nice, breakfast was good.

location, price & cleanliness. hot breakfast & free shuttle to airport

none of the machines worked in the fitness center

staff always friendly. great breakfast. shuttle to white oaks mall.

the staff is welcoming and their shuttle is perfect

breakfast was really good

everyone (from the cleaning people, front desk people to the laundry people) spoke to us and was pleasant

pool was cold

had a cafe, pool, and fitness center.

shuttle service to airport and ability to leave car at hotel

the pool wasn't open and the

starbucks in the hotel and the fitness center was very nice

the staff and shuttle drivers were excellent

the pool was a bit dirty but that didn’t stop us from having fun

airport shuttle 15 mins late

ben, for short the person that was working at the bar was very friendly and it was a pleasure to have met him

the gym there is nothing like displayed online

the gym was a

this room through this site specifically because i needed early check in before a flight; even specified what time i'd be there

out dated bedding out dated non working gym

the gym there is nothing like displayed online

location and their shuttle service! awesome stay, great food!

nice staff. decent breakfast. free airport shuttle was great.

we booked because we knew they had a pool and hot tub

not pool or juzzic and the breakfast was the same left overs !! it was included with my stay .

great access to the airport. very accommodating with car parking while traveling.

good hot breakfast!

the swimming pool was not heated and that is why we booked this location for the kids.

the person was not helpful and hung up on me when i inquired about having the shuttle pick us up at the airport

breakfast was good

i also liked the staff working to coordinate shuttle service to the airport at 4:00am

friendly and helpful close to airport fairly clean nice little fitness center very very comfortable bed and fresh

shuttle driver was extremely unprofessional

airport shuttle bus is free and called for the guest service

staff, accommodations, coffee, flexibility, airport shuttle, friendly, everything was great

when we called for the shuttle we were told that it didn't run after midnight but would start up again at 4 a

room was clean, breakfast was very good

being able to park and get shuttle was great

room was very nice and clean. really enjoyed pool area.

hotel is the real deal squeaky dutch clean, nice breakfast, good price and an airport shuttle

from the staff, room, breakfast, and shuttle was excellent, staff was very friendly and facilities were clean and modern

g breakfast wz wonderful also thank

the room was very clean and had everything we needed, as far as the sofa bed and the kitchen utensils

kitchen not equipped with everything needed

very nice breakfast

originally thought that there wasn't any dishes for the kitchen but found them in the dishwasher

good breakfast, nice clean rooms!

the breakfast were extremely pleasant and professional

the breakfast was ok, and the location was great.

breakfast wasn't ready at 6:00am. like advertised.

the ladies working the breakfast the lady from australia at the front desk were great!

old signage referred to pool, restaurant and bar that didn’t exist

location and great service by front desk staff, good breakfast, very clean, comfortable bed

the location, rooms, pool area & breakfast!

the variety offered by the hotel; bar, food, and gym

room and gym, easy check in, good breakfast -- and a pool table and pinball in the lounge

24 hr fitness center, guest laundry, enjoyed the breakfast

easy to bet too off the highway & room service available if needed. nice workout room & pool

pool not open

wifi was terrible

the amenities! inside restaurant, outside pool, complimentary breakfast

the breakfast was awesome

breakfast was good due to the covid-19.

breakfast was great

didn't stay for breakfast

beds were very comfortable, breakfast was good and the gym was also a plus.

the pool was also very clean even though i did not use it

the pool was closed with old furniture in it

unfortunately the pool was not functional.

breakfast was delicious

the breakfast was very good

the bar had some amazing cocktails and everybody was amazingly friendly

easy access to parking

was clean and the parking lot was nit creepy at night

easy off and on to highway good parking

breakfast cafe is wonderful and so much better than a free continental breakfast bar which has mostly unhealthy choices

although we didn’t make use of the gym or laundry room, we did pass them and they looked clean

kitchenette

kitchen in toom

laundry area has missing and inoperable machines, the pantry was bare-nothing really good to grab

free laundry

breakfast could be better but overall good experience

far after staying for two nights and having breakfast offered for free at the diner next door with great staff i can't find the first thing i

cleanliness and professionalism and laundry and breakfast.

cleanliness and professionalism and laundry and breakfast.

the price was great and having breakfast was a plus

look a kids made the beds

parking is included, which is excellent

quiet, comfortable beds, great gym. nice location near u of richmond

if the staff had made clear we needed to order our room service for breakfast the night before by hanging the placard on the door, we might have

no-kids hours at the pool would have been appreciated

the pool wasnt open

the breakfast was good

was clean ,quiet fitness room was nice all the equipment was working and it was clean , breakfast was good staff was

i felt bad for my neighbors because my kids kept forgetting and it would slam

pool earlier or give some flexibility for check-out, especially if you're traveling with young kids who need to burn off energy in the pool

the location also offered hot breakfast, which is a great convenience for people who are not familiar with the area

we were there for my child's competition so we decided to go to the pool after it

like the kitchenette (with the provided cookware, dishes and silverware) and layout of the room

also, there was a kitchen with all utensils, plates, glasses, and bowls a coffee pot too

breakfast was great!! great location!! the hotel was very clean and good customer service.

parking was easy and they had ev charging stations--although you had to download a special app to use them

forgot to unlock pool gate when pool was open ,people cound'nt get in or out easily

the breakfast was tasty and hot

pool was locked when it was supposed to be open

great attendants which help me with change for laundry and all

laundry that worked

the breakfast was great! very comfortable bedding and very clean room. wonderful staff.

was not enough help getting breakfast out, they could not keep up with the demand for food and they ran out of things

the pool. the laundry. the hvac.

the pool. the laundry. the hvac.

there as also a popular bar down the road

room service was wonderful

food from room service was borderline inedible- overcooked meat, raw fries.

the balcony was super small & the pool was kinda small

place really made it to where if you didn t want to you really didn t have to leave/ the breakfast that comes with the room you would pay $20 for outside the hotel and you get 2 free

excellent free breakfast buffet

from the staff, to the room to the breakfast, i was completely satisfied with all aspects of my stay

the staff, the location, the free breakfast, cleanness of room.

breakfast had turkey sausage, a suprise, that i enjoyed

extending my stay, there was no fuss, communication was very easy and the breakfast was a bonus

everything especially the pool

beautiful rooms, friendly staff, very clean, very private pool

the staff was friendly and we loved the pool

the pool was very nice

also loved the pool and patio and the cleanliness of the facilities

the grounds a pretty looking over a golf course.

the view from the hotel was great with the golf course

very safe area ,spacious rooms, great pool area to relax, great customer service,beds are the most comfortable i've ever been in for a

from the front desk, room service and house keeping, the staff is the friendliest and provide the best customer service

everything was cool.i like the pool and breakfast.

breakfast good enough, fair

staff, amenities, cleanliness, breakfast

breakfast-i know due to covid-19 breakfast had to be supplied a certain way but i feel the options

people were camping out in the gym area

the pool was down for repairs

breakfast bar food selection.

the apples on the breakfast bar were way too hard

fact that it's not packaged breakfast being served is great & the rooms are clean & spacious

the breakfast was really good. i love the

in addition, there were no paper towels, plates, utensils in the kitchen area

service and breakfast. nothing to complain.

better gym

the 'gym' was a joke

the complementary breakfast was great, plenty of hot and cold items

great hot breakfast

everything was excellent from the pool to the gym to breakfast

here for the pool but it was pretty gross looking and green

room was clean with comfortable beds and the breakfast was good and convenient

very good. nice varietyfriendly. of food for breakfast.

if wifi was available, it wasn't obvious

i liked that they had coffee every morning and the pool that just opened

wifi strength.

parking i love the garage keep your car out of the elements very important to me.

no pool water in the pool :

around us as we were getting our breakfast, the pool was closed and we had no warning, the gym could use some

we enjoyed the care that was taken to ensure a good breakfast

excellent hot breakfast

my family loves the pool, and i love the laundry facility

suite was beautiful and the layout was amazing breakfast and customer service was amazing great

frogs in the pool

the indoor pool and the pond

i think you should add a grab bar in the shower.

the pool

restaurant bar awesome

pool area wasn

everything was great, pool( hot tub ) was looking horrible ....

the pool area was still closed due to covid. we were expecting for it to be opened.

swimming pool and whirlpool were under maintenance, and the hotel staff kept lying about it stating it would

i think it was an inconvenience to pay for breakfast in the hotel, but not a huge complaint.

great location, great breakfast.

front desk staff scared us by not realizing they had an ev charger

i love that the bathrooms are large and the “kitchen are” is too

everything. comfortable beds, great shower! good breakfast!

the pool & jacuzzi area definitely could have been cleaner.