pool

pool was fairly clean, but the hot tub/spa was not

covid-19 ruined continental breakfast.

the breakfast was good

pool/spa was closed due covid but the website still had it listed a open

toilet ran constantly the pool was heated but could have been warmer it would be nice if the added a waffle maker to the

was clean, nice size rooms, indoor pool, decent breakfast didn't run out

hotel was dirty no hot breakfast, just a bag to grab laundry room too dirty cleaning stuff with very low

free breakfast

nice size tv and a great pool

liked having the small pool available

the pool was also very enjoyable

they even have a guest laundry room which really does almost make you feel right at home while on the go

pool wasn't heated as advertise.

outdoor pool not open yet

have breakfast there

was great… breakfast was ok considering covid … lots of packaged items very clean staff was excellent

a free breakfast

pool was open, clean and had toys for kids. breakfast had hot stuff waffles and eggs

too many kids runnin in lobby

the pool area was a little dated looking

the breakfast choices

love the pool and hot tub

breakfast every morning was a plus

loved everything about this place including the wonserful beds and the fabulous breakfast abd super friendly staff will come

great breakfast and friendly service

pool for summer

idk if this is an everyday thing but apparently the pool doesn’t close because we got in at 10pm and the pool was popping til after midnight

the facility also had a pool picnic area and a playground with two grills

i wish we would have time to use the pool because it looked amazing

maybe offer some kind of juice or pastries since the kitchen wasn’t open for breakfast

everything. comfortable beds, great shower! good breakfast!

pool is kind of small, would have enjoyed a little more space once about 10 people got in it got

i love that the bathrooms are large and the “kitchen are” is too

the indoor pool

i think it was an inconvenience to pay for breakfast in the hotel, but not a huge complaint.

the bar area was nice

i did not partake in the breakfast

pool

breakfast service was very slow with only one associate taking orders, cooking and serving

everything... staff was amazing... pool was clean... hot delicious coffee

i wish they had bigger towels at the pool

breakfast was cold, no water at all for breakfast or to refill bottle, not even in the gym, there was a sticking bug pad under the bed full of roaches

a/c in gym did not work

nice size room. great breakfast! good gym. overall my family was very pleased.

kids running by with wet feet unsupervised

liked that they had a gym and a pool area.

machine was down and my kids didn’t have anything to drink since they can’t drink

in addition, there were no paper towels, plates, utensils in the kitchen area

service and breakfast. nothing to complain.

from the front desk, room service and house keeping, the staff is the friendliest and provide the best customer service

quiet room/size of the room; quick service: room service; cleanliness of the hotel

room service food

19 prevented bar and restaurant to open , but it is so good i will return another day

the bar area, but would like to see an update of the menu

breakfast was served early for the race runners

um i wish yall had more breakfast options and a pool inside with jacuzzi.

our room was very clean and comfortable. the breakfast was delicious. enjoy the pool too.

it would be nice to have an indoor pool and bar for relaxing

fact the kids (baseball team) ran on the floor up stairs the entire night until the we hours of the morning

the breakfast voucher for a free breakfast next door at the restaurant was very good

the free breakfast!

the price was great and having breakfast was a plus

far after staying for two nights and having breakfast offered for free at the diner next door with great staff i can't find the first thing i

my stay and the outstanding breakfast next door.

also loved the pool and patio and the cleanliness of the facilities

they accommodated us for an early check in, which was very nice

the staff, the room, the pool and fitness room.

the staff was friendly and we loved the pool

beautiful rooms, friendly staff, very clean, very private pool

i love how clean it is and having the kitchen area is amazing as well

meal plan monday through thursday that includes breakfast dinner

free breakfast was actually a hot breakfast not just cereal or danishes

if you want to go out, it's near alot of shopping, and restaurants or they have a great pool with bbq grill

and go breakfast

convenience, hot breakfast, clean rooms

pool, nice workout room, friendly staff, nice variety for breakfast and really comfy bed

gym facilities did not work

the pool was clean, breakfast was amazing, very nice staff

didn’t feel like the pool was clean

did not have a heated pool at the time or a jacuzzi, after driving so many hours it would have been nice to relax in one,

we loved our time and got to have fun at the indoor pool

parking lot needs better lighting

not enough light in the parking lot for a women not from the city and have to park in the back and walk to the front and

needs grab bar in shower

they also have a small pool (although it is not heated)

food good, bar pleasant. staff helpful.

the indoor pool, cleanliness, amazing staff, friendly, affordable rates

the property was very clean and the fitness center and swimming pool were amazing

room, pool and facilities!

hyatt place was very clean. breakfast was great.

not much of a choice to sit down and eat breakfast when hotel is full.

no pool

had some seriously disappointed kids & had to make other plans to do

traveling with four kids and to walk in to this and they had no other rooms available at 11pm was bad

good location great staff very friendly , especially marty the breakfast manager .

the breakfast was excellent.. the staff was very polite, friendly and very helpful..

was great, staff very friendly and breakfast was hot

the bed sleep so well and my daughter loved the pool

the pool was closed for repairs.

kids and adults were giving him so many compliments

lobby, gym, and pool area were clean

kids running around in the hallway screaming until 10pm

but the stay wasn’t kids was running in the hallways knocking on people door and running i reported it and nothing

but the stay wasn t kids was running in the hallways knocking on people door and running i reported it and nothing

there were roaches crawling on the kitchen counter

morning breakfast experience

kitchen area was nice and the standard size fridge is always appreciated over the mini

they also had the best breakfast i've seen anywhere

like the fact that there were no plates available when i went down to breakfast and most of the hot food was out so didn't have much to choose from

clean room, nice staff, good breakfast.

nice breakfast and great coffee

the breakfast was real nice.

clean, employees were very friendly, bed was comfortable and updated and the breakfast was probably one of the best breakfast i’ve had at a hotel

everything was great and the front desk allowed me to have a late check out.

check in was easy, rooms were decently clean, and the gym was a nice touch

the pool area was so nice warm and water was so warm best indoor pool in winter ever for the kids

the breakfast was typical but it was good friendly staff clean and comfortable hotel

very nice location and good complementary breakfast

breakfast was well attended and fresh

couldn't get a breakfast in that tiny kitchen if you were starving

breakfast was good, lots of choices for my family

, clean, conveniently located, clean room, great breakfast and just overall a great experience

the little kitchen area in the room was a nice addition however it looked like things were not setup and just

friendly staff, excellent breakfast, clean comfortable rooms

from the staff, all the way to the pool' we were amazed and loved it

the breakfast and dinner included in the room price

there is also a bar & kitchen restaurant

better equipped gym. one of the ellipticals was unstable. scary to use.

amber helped us at the front desk and was so pleasant and helpful and extra sweet to my kids

meat at breakfast and pool open

my room was located above the swimming pool on the 4th floor

breakfast was amazing

forgot to unlock pool gate when pool was open ,people cound'nt get in or out easily

meat at breakfast and pool open

a quick overnight stay, we didn't get a chance to use the kitchenette, nor did we get to the free breakfast

breakfast could had been better and coffee was cold.

also, there was a kitchen with all utensils, plates, glasses, and bowls a coffee pot too

loved the mini kitchen and all outdoor facilities for recreation for the kiddies

big room with kitchen, great brekfast- eggs, pancake, yogurt, fruits, bread, cheese and more, best shower and

the pool, the gym and the bar but we realized why

location, clean, comfy bed, nice gym

allowed pets snack bar accommodating manager

it’s always clean, the staff are always nice and quick to accommodate and we truly enjoy the bar and quick healthy snacks

mext to laundry room

no information in the rooms about what things were available to guest, room service menu, happy hours or what was on the agenda for the day, etc

room service was wonderful

the sauna was unavailable but the indoor pool was nice.

we were upset about that bc everything else there was impressive, including the room service

the gym is small but adequate, indoor pool, rooms are very very nice, staff is great

the pool wasn't open due to maintenance issues, but that's ok there was plenty to explore in va

pretty room. comfy bed. nice breakfast

gym had no towel in stock and the machines literally need a upgrade, haven’t been checked since

need to pay more attention to laundry. stains on towels.

gym was basically unusable due to a very bad rubber-like odor

very spacious, comfy bed and pillows complete kitchen

bed was extra comfy and the kitchen great for my daughter

kids running down hallway knocking on doors

didn’t learn of the pool and bar closure the day of check in was frustrating they were two of the main reasons i choose the

roll out couch was great for our kids

staff is amazing and personable really clean and pretty building felt safe being alone with 3 kids shopping and food super close within walking

were okay , reasonable priced but not the best taste, pool is only 4 ft and tiny so cool for the kids but not adults

the bar area was short staff.

way they charge for drinks at the bar

food i got from room service was horrible

also, the room service was

we had to dine in the bar area

the spa was great, comfortable beds! close to everything. wonderful stay!

soccer turnement in town too many kids running around

didn t clean the room properly when i was out working left food from room service & didn t freshly make the

kitchen suites were adorable!

although we didn’t make use of the gym or laundry room, we did pass them and they looked clean

i especially appreciate that the gym is decently equipped; i worked out every day

perhaps a better mix of dishes and pans for the kitchen.

kitchen in toom

pool and spa were nice

laundry was very reasonable and all my clothes were dry

the pool

very nice staff & comfortable room. late check out time. terrific location.

pool was cloudy and the spa was out of order

was clean and the parking lot was nit creepy at night

parking was convenient

easy off and on to highway good parking

the bar had some amazing cocktails and everybody was amazingly friendly

pool was closed. bar was out of jameson.

breakfast was a little disappointing this time

breakfast was very good

location, friendly staff, indoor heated pool.

the pool

the pool was closed with old furniture in it

options available for breakfast

breakfast was good due to the covid-19.

beds were very comfortable, breakfast was good and the gym was also a plus.

didn't stay for breakfast

this made the room smell like sweaty gym clothing

closeness to everything, the gym and pool

staff were so friendly, the hotel was clean, the room was comfortable, the gym was really cool, the pool was open and really nice

gym was great; up to date equipment with the ability to do a variety of workouts/training, spacious

the pool was very cold and the parking fees weren't explained at check in

after a long drive, my grandchildren enjoyed the indoor pool

owner is very kind and friendly, i go here every other weekend with my kids, so i know what to expect

unable to take a bath for kids

pet fee is $15 per pet per nigh what is lesser that most of places are charging nowadays

staff rude no pool bathroom nasty mold they painted at 10 oclock at night with funes im room kids upnand down hall way all day and night nasty

pictures show laundry room outside my door

rooms and plenty of parking

i do not like how you have to have a parking pass now, they never towed before.

ow), an bath tube had been painted and the paint was chipping,

well lit parking. close to my job. always clean common areas and rooms

that it isn't summer time so i can go swim in the pool.

the bar was closed

room and gym, easy check in, good breakfast -- and a pool table and pinball in the lounge

free parking and a decent breakfast included

the pool table, shuffle board, corn hole boards were the stars

staff was super friendly and the amenities were well maintained, except the swimming pool area

parking lot was difficult

wifi was useless

shower, clean towels, wonderful duvet on the bed, working television with steady signal,working wifi, plenty seating and lighting

room and bed were very nice but the wifi stopped working and the heat and ac unit was super noisy

convenient parking

,friendly staff , complementary daily breakfast , fire pit,pool ,spacious and accommodating would return again most

was beautiful on the outside and the inside i love the studio king size room with the beautiful kitchen and very nice sitting area

fresh and kitchen had the basics of everything you might need, including silverware, glasses, plates, etc

rooms are family friendly studios with kitchen and separate living area

the breakfast was also delicious

bar wasn’t open… but it was a monday night

love the decore, nice little bar area with fun drinks

is a beautiful hotel with a lobby and rooftop bar overlooking the city

the bar was so so

love the coffee bar downstairs

people not staying at the hotel able to get into gym late at night

hotel guests ranged in age and ethnicity, lobby music was club, the rooftop bar has an awesome view of the city and sunset

the kids even had their own bathroom

wish there was more of a restaurant but i had a sandwich from the lobby bar and it was good.

the kids loved the bunk beds and the graduate fox stuffed animals the front desk gave them

use of the ymca gym just down the street - large, well equipped and clean

fantastic ymca gym half a block away with hotel privileges

very busy so the rooms you can hear everything through the walls, many families so you just hear kids all the time

staff. valet. bar staff. hotel itself. location.

shuttle within two miles of the hotel is good, but would appreciate if it operated a little later

com and i wanted to make sure that when i arrived with small kids after 10pm that i would still have my room

pool is tiny but ok for kids

s told that the crossing street $20 public parking expires at 7 am, the

was extremely disappointing for a hilton experience and the pool was closed for renovations so my kids couldn't use it

beautiful, spacious room. nice pool

on my check out day i called the front desk and asked if i could do a late check out

also, there was no directory to the hotel in our room, no room service menu, nothing

the breakfast was out of this world, omelette, sausage, bagels, biscuits, juices fruit, cereal, oatmeal

we were able to do early check in and late check out. the staff were very accommodating

ask for a late check out and was told no

we were able to do early check in and late check out. the staff were very accommodating

huge room, nice staff, free breakfast, easy city parking

the location was great nice and quiet the breakfast was good everything was perfect

didn't stay for breakfast.

not sure if it's the case for all floor 19 rooms but we could hear the music from the rooftop bar on floor 20

of the room, spaciousness of the room all of the staff were nice, pleasant informed, and the breakfast was neat clean and fulfilling

the view and breakfast was good.

in kitchen was smelly

breakfast was great, rooms were clean, great location and all the staff were super friendly

the space and kitchen facilities

everything is great, service, gym, pool, location, all

the kitchenette was everything. the staff was lovely.