room, pool and facilities!

food good, bar pleasant. staff helpful.

clean and accessible. super early check in was great.

time going to bathroom went to pull toilet paper from roll and the bar fell straight down

they also have a small pool (although it is not heated)

kitchen, bath, wifi, full breakfast, pool, grills and gym

the pool was not yet open. breakfast was not impressive.

like the fact that there were no plates available when i went down to breakfast and most of the hot food was out so didn't have much to choose from

morning breakfast experience

they also had the best breakfast i've seen anywhere

kitchen was clean and they provided everything you needed to use in the kitchen and bathroom if you

near williamsburg, and that was superior in every way — staff, quality of the rooms, service, breakfast

meal plan monday through thursday that includes breakfast dinner

kitchen functional and everything a guest should need in a hotel suite

it has a kitchen and living room then another room with a bed and bathroom

the outdoor pool is very nice with towels

however, the towels were not replaced, nor was the bar of soap, and the garbage cans were not movies

everything! so comfortable i missed breakfast ud83eudd74ud83dude02

needed grab bar in bathroom

the morning breakfast was excellent every day

the space of the rooms...the free breakfast is definitely a plus...staff is very professional.

clean and quiet and the breakfast included with the room was great!

convenience, hot breakfast, clean rooms

good location.. easy check in.. the gym was nice

also dont understand why hotels have hours for the pool if no lifeguard besides parents/guardians

he provided service with a smile, along with detergent and dryer sheets so that we could do laundry for the next day’s ballgame

hotel was very clean and looked modern. very good hot breakfast buffet. bed was comfortable.

pool was clean as was the gym

the pool area was so nice warm and water was so warm best indoor pool in winter ever for the kids

the room was clean and comfortable plenty of room if families are traveling with kids

everything was great and the front desk allowed me to have a late check out.

very calm sleep, great personnel, wonderful full breakfast

the hotel also has a nice swimming pool and free parking

gym facility made me keep my workout schedule

pool wasn't open

gym needed a good cleaning and the temp was set high and could no be adjusted

hyatt place was very clean. breakfast was great.

location (close to bars and restaurants), clean, comfortable rooms, decent gym, free parking

been alittle cleaner , my kids didn't like the food that was available for breakfast also no refrigerator in the family room

in, we should have been advised of the current room-cleaning policy, and the fact that the breakfast was

the omelette bar was also amazing

the pool

but the stay wasn t kids was running in the hallways knocking on people door and running i reported it and nothing

wifi password wasn t given at check-in

gym area is very small

my kids loved the games you could check out to play

in this hotel was wonderful, from the front desk staff to the kitchen, breakfast and the house keeping

was perfect, very comfortable, sparkling clean, the pool,small terrace and jacuzzi was a bonus that my kids enjoyed

pool area was clean

very comfortable, sparkling clean, the pool,small terrace and jacuzzi was a bonus that my kids enjoyed

hotel was very crowded hard to find parking

ample parking space available for guests in hotel

pool and cleaniness

very friendly staff and the pool/gym area looked nice

i liked the parking, the gym, the location, the room, the shower, the staff, the bar,

got there early and asked if our room was ready and could we have early check in

very clean, friendly staff very attentive. my kids loved the breakfast.

very good fitness area and pool

keep open the indoor pool late nigth

breakfast and the evening spread were tasty and well-stocked

the pool, the gym and the bar but we realized why

allowed pets snack bar accommodating manager

boutique breakfast bar is outstanding

the pool, the gym and the bar but we realized why

beautiful hotel with many restaurants nearby. no pet fee was great.

room was amazing w/ the surprise kitchen w/ dishes as well made the stay even more relaxing

bathroom sink from toilet/shower; foam topper in mattress; roomy shower; sofa for tv/relaxing; kitchenette; mall location offers shopping and dining options; in the morning a lone employee wired

there's a bar for happy hour that's good

there were snacks so had to buy breakfast.

the bar was awsome

also loved the pool and patio and the cleanliness of the facilities

the floor around the pool was very spiky and hurt our feet

the staff, the room, the pool and fitness room.

they accommodated us for an early check in, which was very nice

the pool and the bed was comfortable

room service was prompt and delicious

the pool was a great place for our kids to get their energy out after riding in the car for 7 hours then sitting through a funeral for

i stayed two nights, for a soccer tournament, we didn’t have a chance to take the kids to the pool do to our tournament schedule

room service breakfast was fantastic

nice amenities, including pool, gym, spa, restaurant, and store

staff friendly and was able to get late check out

ap\

the wifi was very slow for some reason

the wifi and it don't have no breakfast.

their were many places to park in the parking lot.

laundry closed

having a little small apt almost, free breakfast, they have a small cafe for the evenings, indoor pool and gym

the gym was very minimal, but there is plenty of outdoor areas to exercise

check out person was on her phone, barely looked up when i checked out and told my husband tha kitchen was closed when he poured a cup of coffee at 10:06 a

pool was cloudy and the spa was out of order

convert to salt water pool

after a long drive, my grandchildren enjoyed the indoor pool

breakfast area was beautiful, pool area very nice with comfortable seating and there was a great gathering place right outside

everything was perfect, nice gym!

closeness to everything, the gym and pool

even more intoxicated) and have no

pool floor too wet

the gym is small but adequate, indoor pool, rooms are very very nice, staff is great

example: i checked in around 8pm and the following when trying to request room service like get trash out and news towels as i m with my entire family, i was told that i

we were there for sports team and were in a gym for 14 hours and didn't get back until 10 and was nice to eat there and relax and was ready

the pool. the laundry. the hvac.

pretty room. comfy bed. nice breakfast

the pool wasn't open due to maintenance issues, but that's ok there was plenty to explore in va

the pool. the laundry. the hvac.

clean and free breakfast.

pool was locked when it was supposed to be open

great attention from the staff. very clean! good breakfast.

great room and breakfast.

the hotel was clean, comfortable and offers free breakfast.

,, for as sweet as everything was, i would think that your breakfast would be like the comfort inn on west broad

like the kitchenette (with the provided cookware, dishes and silverware) and layout of the room

breakfast was great!! great location!! the hotel was very clean and good customer service.

breakfast was different daily

also, there was a kitchen with all utensils, plates, glasses, and bowls a coffee pot too

is is not a dislike), since it was a quick overnight stay, we didn't get a chance to use the kitchenette, nor did we get to the free breakfast

,friendly staff , complementary daily breakfast , fire pit,pool ,spacious and accommodating would return again most

the room was quite large for the price and the kitchen, with nice full size appliances was both attractive and functional

the breakfast was very good with a nice variety

you still have regular amenities such as access to a clean pool, laundry facilities, gym, and breakfast as well as an evening reception

pool is a little small but none the less it’s a lovely indoor pool and outdoor grill/hang out

plenty of parking. room was clean. concierge staff was nice and welcoming.

i brought my dog and there was no pet fee and they gave me doggie bags when i checked in

is no room service, i tried to call to order room service for food pick up the operator, front desk, or

pet friendly hotel. lovely staff. room service available. easy on/off access to the highway.

staff, clean room, good location, ample parking, quiet area with a lake in the back of hotel

kitchenette

i didn't get a chance to use the gym but maybe on our next visit - we will be back

i especially appreciate that the gym is decently equipped; i worked out every day

kitchen suites were adorable!

perhaps a better mix of dishes and pans for the kitchen.

went to bar to get away from noise but

good value for the money. free parking as opposed to places closer to downtown.

parking was convenient

easy access to parking

to family we were visiting ample easy parking very clean and comfortable room with a couch, desk and

room and gym, easy check in, good breakfast -- and a pool table and pinball in the lounge

location and great service by front desk staff, good breakfast, very clean, comfortable bed

the variety offered by the hotel; bar, food, and gym

the lobby area with the pool table and games was very nice touch as

new renovations. easy late check out. clean. good location, easy to get around.

it was a suite so i had expected to use the kitchen but there were no dishes,pots or pans or cutlery so i couldn’t take advantage of it

funny smell in room, from cooking something in kitchen area.

our room was very clean and comfortable. the breakfast was delicious. enjoy the pool too.

the breakfast was very good; the fitness room was average (no free weights or dumbbells

need to upgrade the fitness equipment, upgrade to netflix and other

pool area floor was a little dirty and

it was a full suite for $--! and a beautiful breakfast. a fantastic experience

1 were we left the kids drink cups on the night stand that night while we were sleeping and woke up with 6-10 ants

we had a great time, room was clean and bed was soft gym was nice

the pool and gym

convenient location, close to amenities, good sized rooms, gym and heated pools, and good breakfast with hot items and omelette made on the spot

also enjoyed the indoor pool and spa

the pool the hot tub the breakfast was excellent.

nice size room. great breakfast! good gym. overall my family was very pleased.

room was clean with comfortable beds and the breakfast was good and convenient

cleanliness and professionalism and laundry and breakfast.

the hotel was clean breakfast was good

the price was great and having breakfast was a plus

breakfast is awesome as the hotel is tied up with the neighbourhood restaurant.

my stay and the outstanding breakfast next door.

no breakfast

like where we could eat as they had no staff to run the cafe or bar on

i did not partake in the breakfast

i think it was an inconvenience to pay for breakfast in the hotel, but not a huge complaint.

no continental breakfast

of the ev charging stations were blocked by standard gas cars and the hotel does not do anything to avoid

no kitchen

everything and rhe pool

the indoor pool

the front desk was super nice the 2 ladies that worked allowed me some extra time in the pool and i really appreciated

limited restaurant choices; however, the bar food was wonderful

from the front desk, room service and house keeping, the staff is the friendliest and provide the best customer service

historical feel, convenience of accessing the building from the parking lot, scenery, the glen restaurant

don't charge a pet fee

loved the hot tub & pool and the hours they re open is very

shower was dirty , no wifi, no breakfast , the pool wasn't open, the service was poor, i hated

room service never came to fix the bed and the front office were useless

was told gym on 4th floor

was awesome, wifi perfect, very spacious room, large balcony, unpretentious atmosphere, restaurant/bar across

stayed two

the water in pool was extremely cold

pool area was small

didn’t get to use the pool or fitness room, but peeked in at them and they looked nice (pool is on the smaller side)

didn’t get to use the pool or fitness room, but peeked in at them and they looked nice (pool is on the smaller side)

the breakfast

the breakfast could be better.

breakfast every morning was a plus

the continental breakfast is great

no turkey products for breakfast; all pork!

the kids enjoyed burning up energy in the pool after a long day of driving

the door under the kitchen sink to the trash can on the top hinge was broke loose from the frame

the breakfast variety was great and everything was clean and fruit was fresh

the breakfast was not good at all need more selections.

comfortable, spacious, laundry facilities, fabulous mini kitchen w/full sized frig &

breakfast was a brown paper-bag with a microwavable sandwich, a breakfast bar, yogurt, and juice

service was poor, i had the rooms got two days and never saw room service

) then i had 'small' issues like being charged for breakfast or no wifi which was supposed to be included in my room rate

wifi worked half the time

pool, beds were super comfy, nice bathroom

pool for the sons

breakfast and very clean and organized breakfast bar and dining area

breakfast was a nice touch and the having a gym was a plus.

kids were running through the hallways and when i went to use the gym area, there were about 7/8 kids hanging out and playing in there

breakfast was good. location was great. nice area around the hotel. room and bed were perfect

no pet fee. friedly staff

we enjoyed the care that was taken to ensure a good breakfast

hard to find the swimming pool. no signs anywhere.

the gym would have a little bit of privacy if there was a film/plastic on the glasses/wall

excellent hot breakfast

breakfast was delicious

toilet ran constantly the pool was heated but could have been warmer it would be nice if the added a waffle maker to the

was clean, nice size rooms, indoor pool, decent breakfast didn't run out

hotel was dirty no hot breakfast, just a bag to grab laundry room too dirty cleaning stuff with very low

no waffles at breakfast

true to pics, wifi, breakfast, pool, laundry, great staff!!

the pool was also very enjoyable

staff was very friendly and helpful. gym and pool was great. hotel was very clean.

they even have a guest laundry room which really does almost make you feel right at home while on the go

pool was nice n clean

liked having the small pool available

the pool

the pool and how comfortable the bed was

the appearance of the hotel and the pool.

clean rooms and pool

restaurant bar awesome

use the indoor pool and no breakfast was served

love the hotel, my grandkids love to go swimming, the breakfast was excellent, the hostess was great

breakfast is really impressive, staff was nice

breakfast was included and had something for everyone

offered a simplified breakfast option to accommodate to the covid-19 health guidelines, which was great

have kids so extras are a must

the kids loved the bunk beds and the graduate fox stuffed animals the front desk gave them

one of the reasons we stayed there was to let the kids go sight seeing from the roof only to be told we were not allowed up there

need to get a special card go to the gym (might be a temporary covid restriction)

particular the the gym wasn’t cleaned during my two days stay

love the decore, nice little bar area with fun drinks

the restaurant and bar downstairs has an upscale but casualness that i always enjoy from a small boutique hotel

beautiful building and a great stay! the bar and patio were lovely!

is a beautiful hotel with a lobby and rooftop bar overlooking the city

the bar was so so

pool and spa were closed due to covid

pool is closed no sleep timer on tv

the breakfast bar should have a choice of bacon or sausage

the breakfast was good

coffee and breakfast was great

people were camping out in the gym area

indoor pool , gym bed comfy breakfast delicious friendly people great customer care

the breakfast was great

because of an indoor pool however found out pool wasn’t heated and water was cold

came for our youngest grandchild's birthday. the kids loved the pool!!

use of the ymca gym just down the street - large, well equipped and clean

fantastic ymca gym half a block away with hotel privileges

terrific breakfast and location

ask for a late check out and was told no

great breakfast! comfortable bed.

we were able to do early check in and late check out. the staff were very accommodating

the staff running the breakfast cafe went above and beyond to ensure an excellent breakfast.

the breakfast was well presented and delicious

breakfast was good considering the circumstances of the pandemic

the cleanliness, location and breakfast.

breakfast had turkey sausage, a suprise, that i enjoyed

breakfast

the lobby was nice the bar very spacious hotel. in walking distance to different things

very busy so the rooms you can hear everything through the walls, many families so you just hear kids all the time

staff. valet. bar staff. hotel itself. location.

decent sports bar and restaurant for evening

breakfast good. nice gym.

location, wifi, room layout and features

the staff was very nice and my daughter loved the second floor pool that had a glass ceiling

we heard kids running up and down the hallway all night

costs such as $27 overnight parking fee, wifi fee and no free breakfast

and service charges, including wifi and valet parking