food was a good price and decent, the bar dining area was lovely to sit at and the staff were attentive and could not be more helpful

staff really friendly and helpful, very apologetic regarding shower issues, lovely dining and bar area

as said before the spa was frozen.

property is lovely however we paid a small fortune for the room with the bath that had the spa in it and it was frozen

bar closing at 9

staying here took the stress off getting myself and my two kids to our friend's wedding nearby

we had room service dinner and it was great

lovely stay at the western house, rooms are very comfortable with everything you need, excellent room service breakfast,will certainly

replaced and cold water came out roasting, had to run it for a bit to eventually get cold, no wifi although advertised, bed was big and comfortable but was 2 singles pushed together and the

breakfast excellent, location good, room was comfortable and clean and staff very friendly.

we had a lovely lunch in the piv bar and grill which was also delicious ud83dude0b all in all we had a perfect stay and met lots of

excellent breakfast choice with high quality items nicely cooked and presented

excellent breakfast. good choices. great bar and particularly the staff

our breakfast was lovely and staff were all fresh and bubbly

we sat and had a drink in the bar and enjoyed our conversations with the bartender as well

wedding nearby, and the staff, especially kirsty, were extremely helpful and accommodating to our early check in

pleasant, helpful staff especially at early check in

lady on reception was 10/10 and went out of her way to accommodate us with an early check in

could hear the live music from neighbouring bar and the bottle bins getting filled once pub closed

car parking free also good , the staff very helpful no problem when we requested a late check out all in all enjoyable stay and would recommend

the peaceful cosy environment , spa bath . massive bed …☺️

the spa bathroom which was mentioned was not working.

into room it was unbelievable best night we have had bed comfy bath absolutely amazing as was a spa bath air conditioner and also tea and coffee and biscuits what just made it

liked how they accommodated our early check in the best they could by asking the cleaners to prioritise our room as we had a

the issues around trying to get in touch for an early check in. was a nightnare

good breakfast, clean spacious room, friendly staff and good location

location excellent breakfast amazing and upgraded room which was fantastic

the friendly staff the breakfast was plentiful for 12 bucks the bar area with relaxing music

large room. separate room with single beds for kids was good

great location. clean and comfortable. lovely breakfast.

lovely gardens and great for kids as they have loads of space to run around as well as swings and a slide

bar is in the restaurant so you cannot sit and have a drink at night as they are setting all the

brilliant bath, room was extremely spacious, room service, breakfast (poached eggs are spot on) free upgrade to honeymoon suite for my (-)have been nice to have more options at the bar, its quite dated as with whats on offer, also room service through the night is (+) warm welcome at reception and the room service club sandwich was excellent (+)room service was really good

window was rotten with one of the windows unable to open and there was very week wifi in the

dogs not allowed in bar or dining room

breakfast was super

facilities were good. breakfast was very good.

nice hotel, bar and outside area good to just relax

say there was anything we didn’t like, maybe the music could be slightly louder in the bar area after meals are finished

lovely hotel with nice bar area and very friendly staff

no place to eat in room for room service

loved the sea view and the pool n gym n sauna it was lovely we had room service they brought our breakfast up both days it was my

we loved the gym, pool and sauna

with very friendly and helpful staff, and nice leisure facilities including swimming pool and spa

were spacious and we got early check in which was great as we had a wedding & had to get changed so this made it really easy

breakfast included which was great

property was lovely he cleaning staff were fantastic and the breakfast staff were great very helpful and

hello i never did find out why they insisted on playing gbnews in the bar

room 22 best room in hotel breakfast was really good staff very attentive.

if u have kids, close to the park

good location nearby for golf and glasgow

was perfect for what we needed - location was spot on for both preswick and troon golf courses

dirty laundry left in room and carpet not hoovered

the bar wasn’t too expensive considering the type of hotel it is

work here and there but i loved my stay relaxing the singer was a extra bonus at night prices at bar cheap also loads seating areas will definitely be back and highly recommend doesn't get the

regularly had to look for staff members in bar area to order, not many smiling faces, daughters sandwich arrived with butter when asked for

ambience to hotel lovely position and bar and lounge area very good - staff extremely attentive also the bathroom was great with

spa is just amazing

the food was fantastic (breakfast and dinner) and the team catered brilliantly for me as a vegan too

no bar as such, just a residents type lounge albeit very tasteful and comfortable.

were some wifi problems in our room

breakfast was excellent with lots of choice. spa facilities were very good also!

the health centre facilities are very access, i used both the pool and the gym

pool toys for kids which was good for my neice

bar menu

no faults, fully recommended hotel only a short walk from the golf courses and the beaches.

lovely relaxed setting beautiful gardens and short walk away from the beach and royal troon golf

breakfast was excellent, served by happy staff who where helpful, it should be noted the kitchen

close to beach for walks, next to troon golf course and close to prestwick and ayr

ate in the bar most nights of the stay, food and service was excellent, and again the staff were very helpful

on our last night lockdown kicked in and the bar had to close at 6:30 p

ie king size quilt on double bed dog friendly but would be better if meals weren’t served in bar area, especially when football on big

maybe some colouring for kids during meal times

staff were very pleasant as were the bar staff and waiting staff

breakfast, very comfortable rooms and in an excellent position for visiting the beach and the town

we thought we had a good start when they allowed us a very early check in, because we were absolutely soaked, but it went downhill from there

cheap and close to everything. bar was gd and beer garden

i had an evening meal in the bar & that was tasty & again the staff were attentive & friendly

especially the wee guy behind the bar and the lovely wee woman who served me my breakfast

room, excellent staff, lovely bar area and top evening meal menu

staff were friendly, room was very clean. breakfast was lovely.

can be noisy, as right in centre of town & bar open until after 12mnight.

the bar was bright and cheerfull

convenient to city center and parking lot for residents

location, staff friendly and helpful. was able to have late check out.

was no dry rose at the bar and i wasnt too keen on the breakfast coffee but i am rather fussy

conveniently located, comfortable and lovely food. the restaurant and bar staff were delightful

car parking sumptuously appointed bedrooms snd bathrooms bar and dining room service was excellent , as was the breakfast

wifi non existent on the top floor rooms reported light bulbs out in the bathroom when i got back

car parking sumptuously appointed bedrooms snd bathrooms bar and dining room service was excellent , as

comfortable rooms, good parking, nice bar area

we were really pleasantly surprised and amazed by the whole experience - easy parking outside in the free hotel car park, a very attractive looking building with glass frontage

is the third time we have stayed at the park hotel

nice just to spend our wedding night without our kids but not to far away from them

nice room, lovely restaurant and bar. parking right outside.

breakfast was amazing as was the valentines dinner exceptional would definitely recommend staff

the location, bar and restaurant no complaints

if you golf, it must be paradise

definitely set the bar for our stay

were fantastic, lovely service, and they even arranged for me to use gym facilities early in the morning when opening up at 7

it has a fantastic bar & restaurant

golf course and pond

exceptional room service

the spa was a wonderfully relaxing experience and my husband loved the golf shop

food was delicious, spa was relaxing, even enjoyed a game of pool over at the sports bar

bottle of wine with dinner last night all was ok in the end we ended up staying extra night as kids and us were having great time x food was amazing as ever compliments to the chef x thsnk you

breakfast was very good, and real scrambled eggs, not reconstituted as is so often the case

all the food was lovely and bar is reasonably priced for being a hotel

was our 4th time staying at the riverside as part of an annual golfing trip to the area

basic bar menu which you are forced to order from as dog can't go in restaurant and not allowed to be

it was very clean staff were very friendly and helpful, it had a great spa and great views

booked this spa hotel as a present for my daughter’s birthday

i however had planned to swim but the pool was shut for cleaning

nice hotel spa was great

the staff from the reception to bar and restaurant, all were so kind, helpful and friendly

cluding the beautiful collie dog), bar staff on the evening and the breakfast host were great

for one night everything was great staff evening meal and breakfast would definitely recommend the hotel and i will be staying again

booked 2 rooms at this hotel as we were attending a wedding and the staff arranged an early check in for both rooms to enable us to get ready

returned calls prior to visit to support with arranging taxis to wedding and arranging early check in

chelsea on the bar and the breakfast waitress were both really pleasant

nice bar downstairs

very clean and friendly, nice breakfast, a wee bit old fashioned but it's was nice, food looked amazing and was

breakfast and location excellent

beautifully decorated for christmas, well stocked bar with good quality wines, stunning breakfast, amazing view from room (sea view)

staff so ready to help wonderful breakfast waitress seems to do everything from breakfast to cleaning to changing beds she was

wifi a bit patchy. on street parking

breakfast was lovely

need to leave too early to enjoy breakfast, but the hotelier provided us with a 'take-away' breakfast due to our early

clean rooms, secure parking, the location was perfect for us, staff were lovely and friendly and would help with any

have wifi password in the room

breakfast was really good with homemade bread which was a real treat

last but definitely not least gorgeous breakfast, lots of choice and great

breakfast in the family dining room was an experience in itself

breakfast is a delight too

tea and slice of fruitcake on arrival, a free to use snooker and games room, well stocked honesty bar and an amazing traditional breakfast accompanied by freshly cooked homemade bread

public bar lacked a little atmosphere

lovely breakfast served by friendly smiling staff.

breakfast was very good

our dinner, bed and breakfast deal was exceptional value for money

good variety in breakfast and lovely large room

slightly temperamental wifi. apart from that, nothing i didn't like at all..

heating, especially in upstairs corridor, too warm. on street parking.

we had an evening meal and breakfast, the food was excellent and staff were extremely helpful and friendly, would definitely

wifi signal

was wonderful: friendly and helpful, the breakfast was great- there was great vegetarian options

relaxing bar and lounge area

lovely open log fire made the bar welcoming and cosy

clean accommodation, with excellent meals (both breakfast & evening) set in a beautiful location

the full breakfast is awesome

what a treat i had this morning looking across the galloway hills whilst eating a delicious breakfast

limited parking outside the hotel. no hairdryer in the room

on street parking could have been more secure.

need it but if we took the car next time i would have to check what parking was available

easy parking

very friendly, excellent service, food excellent, wifi worked better than many hotels we have been in would recommend it for a stay good value for

good swimming pool

swimming pool was excellent, there is also a gym, sauna and spa pool

used the gym too

public rooms, bar and conservatory all nicely decorated and inviting

mini bar , no in room breakfast card to fill out , tv too small in the balcony rooms , as room is quite big and not