highly recommend staying here there is evening entertainment on over the weekend in the pubic bar downstairs bar prices are very reasonable there is also a shop just across the road that stocks

was some choice language from some of the locals at the bar

accommodating for an early check in (having travelled 6 hours for a friends funeral) & an early (4am

bar area was comfortable with plenty of entertainment on the weekend evenings

lovely bar with original features and nice outdoor seating area, dog friendly

the large bar has a relaxed atmosphere, and the breakfast room looks great

would have been helpful to be told what time food service ended which included room service.

was better than the double we stayed in last time breakfast was delicious spa and facilities were on

the separate wellness gym and pool, sauna and jacuzzi area are modernised as it is meant to be by the time of return in

on line check in was efficient- gym was decent, breakfast was very good with a good choice of hot and cold food

parking was a little tight as shared semi on street with the row of houses.

t.v. wasn't fully functional. hot water tap dismal. parking.

homely traditional pub , lovely beef and pork sandwiches for lunch and fab breakfast the next morning, very friendly landlady and staff , we stayed in the chalets which were

the bar staff exceptional

the locals in the bar were so welcoming

was lovely, room was very clean and comfortable and the breakfast was delicious

of free parking, clean room, comfortable bed

at the inn, the hot tub was amazing, also nice touch with the complimentary stocked mini bar and welcoming treat board on arrival, we have booked up again to visit shortly 5* from

breakfast was excellent and very plentiful.

location, plenty of free parking, clean room, comfortably bed, nice hot powerful shower

room was amazing and bar was inviting also

the staff were super helpful and our bar meal was fabulous

i was shocked to see the kitchen abandoned halfway through service and 3 out of 4 of the waiters/waitresses having a break

the restaurant and bar are nice and the staff were really friendly and helpful

as soon as we walked in ( wasn’t hurt but a little warning would of been nice ) issues in the kitchen meant only sandwiches were on offer, had we been called in advance we could of stopped for

set in gorgeous parkland setting next door to golf course and activity centre

not 4* property, room was v basic, still had covid notices up to avoid offering room service or

the stables where they had the dining room and bar was simply stunning

staff from reception, restaurant, room service to the gardeners just can t make you feel anymore welcome

debbie lovely restaurant plenty of parking discount of beamish

nit picking though, the hotel was very good value and just regret we didn't have time to try the golf

bar service was excellent, friendly and professional throughout our evening

room was a nice size with plenty of space, and easy access to a unique parking place through a patio door

the bar and bistro staff were lovely, nothing was too much trouble

we had an evening meal which was very nice (good kids menu aswell) and the breakfast was excellent, plenty of choice, hot food was cooked to order

is in the middle of a farm in the middle of nowhere and still it is good, there are cows for kids to

they even provided breakfast a bit earlier for us, so that my daughter got to eat before early morning training

fabulous, excellent wines, staff friendly and helpful, dog friendly, very close & easy parking

access to wifi was a problem and that was the only thing that made messaging difficult

the staff were very friendly and accommodating allowing us all to check in earlier and have a late check out

the staff on arrival were lovely and luckily we got to enjoy a few wind down drinks in the cosy bar before relaxing in our gorgoeus room

good parking and good location

loved all the car parking availability too

as a lone female i often have room service however in the gibside i choose to eat in the bar because of the comfortable

for room service were very limited which was an inconvenience as i had to stay alone with our dog as he

great bar with atmosphere

brilliant staff both on reception and in the bar :)

, hd tv, coffee and tea making facilities in the room, safe on wardrobe, free wifi, fantastic breakfast you basically can order whatever hot breakfast you want, staff are so

fresh milk available from the bar and a teapot in the room small but important things

the bar and restaurant were spacious, comfortable and cosy

the restaurant and bar area are really comfortable and welcoming

requested an early check in because we were attending a family funeral and we needed to change clothing after

excellent dog friendly bar & restaurant

the breakfast was first class and the staff were so friendly and helpful on site parking was

he was then excellent again providing a very good breakfast

good parking on site

bed was very comfy, wifi was good, service was great, parking outside the hotel

t broke the bathroom

bedroom, bed, leisure club, bar lounge, breakfast all excellent while staff were legendary

clean rooms good price value for money swimming spa all clean will go back and stay

spa wasn’t open on a sunday, would have used if open.

swiming pool was a hit gor the kids

nice bar

plenty of parking too

wifi in our room was poor, couldn t reach our room from the signal box

the rooms, bar and restaurant as well as friendly staff.

room service may again have been offered, but we were just wanting to go home

but the staff provided very nice sandwiches with salad & fries on room service

we had a lovely meal in the library bar prior to the event and an amazing breakfast the following day

ambiance and bar was so welcoming & enjoyable

if you enjoy golf there’s a golf course next door

a mixed party of 8 the location of the hotel in relation to the superb golf course next door suited the gents while the ladies went on shopping and tour trips, everyone

or, if you prefer, a golf club or cricket grounds or a stream to fish in for entertainment

there is also a well equipped gym the breakfast buffet is extensive, with a wide range of options available

sort it but it continued until 2:30am banging on walls shouting swearing glad i didn’t have my kids with me

very clean and modern entrance and bedroom. good wifi. friendly staff. great location.

easy to request late check out even after we had checked in

everything the staff, location and it was great to have a spa after a long day

the staff were all very accommodating to me with early check in and late check out so i was very thankful for that

we loved our room and our breakfast

and modern comfortable beds kids very happy with the tv channels lol breakfast was nice and plentiful location was perfect for

cleanliness friendliness of the staff and the quality of the breakfast and options

everything, kids loved the breakfast

was superb, nice to have a bar downstairs and food was great

nice common and golf course next door to stretch your legs after a long journey

noise, kids running around the corridors at night, bathroom very old and needs updating and draft coming

the drinks at the bar were a bit expensive

stayed there to be close to a party which was being held at a nearby golf course and was suitable for needs

was really clean, staff were lovely and very helpful, room service was really good and was impressed with the quality of the

great parking and surrounding grounds for walking my dog!

evan

our room was big and the sofa bed was perfect for kids. tasty breakfast

kids eat free

we ate down at the champs sports bar , excellent a 10 min walk, decent prices, lovely food

beds very comfortable, late check out, shower very powerful, reception staff and cook very friendly and helpful when we

the little touches like leaving a chocolate bar and bottled water made it a lot more personable than other hotels

food in thai restaurant exceptional and nice bar downstairs for drinks

location and quick parking late check out at 12 ...

no free wifi in room would have been great if breakfast was included in the room rate.

we were also given complimentary drinks any choice in the bar before we went dancing the night

asked for early check in, which was arranged with a room upgrade

big comfortable bed, clean, breakfast - plentiful, tasty, attentive staff, clean restaurant, bar - well stocked, attentive staff, acceptable

a bit dated, no in room fridge, no twin beds for 2 kids just doubles

room service was quick

breakfast was great, with excellent help-yourself bar and selection of cooked breakfasts, table service

more explanation about fitness room and breakfast facilities, we only stayed one night and did not venture in the hotel to

service could have been better found room door had been left on the latch by room

difficult wifi

lovely stay lovely bar lovely people, really nice for a nice little get away!

downstairs bar with pool tables

went into the bar and everyone was friendly

as i arrived early, i was able to remote work in a quiet bar area of the hotel and was then offered early check-in free of

it is excellent value for money with a bar down stairs and a lovely breakfast in the morning

amazing service from the staff from start to finish, the facilities are great for golf, spa or just a nice weekend away

was our 8th visit to slaley hall with the kids and our dog

the gym was to small and didn't have enough machined weights.

was busy as expected this time of the year, kids are of so people are out on vacations

location of the property was stunning - surrounded by 2 golf courses and beautiful countryside

bar and restaurant facilities if required

and dinner was excellent along with the bar and evening entertainment

big bonus free wifi for my

didn’t like the fact that there was a kids party on when we were in bar having a quite drink trying to any way and kids running back and

very useful to have free parking in the large car park

be aware that the pool cost is £15 not £10 but still worth it

maybe a bar but apart from that it was lovely.

colin also organised taxis for us and checked out spa times, amazing service

never used the gym or pool bcoz we were too busy

main reason for using this hotel is the good price and rapid ev charger in the car park

wasn t housekeepers to blame one thing i must say on returning to the hotel we headed for the bar for a drink and unfortunately the queue was nearly to the outside door so went straight to our

had the king room and the late 2pm check out

no room service delivery to room for breakfast

wifi access

- security of it broken so able to fully open the window on 6th floor so dangerous especiallyif kids are in the

free parking and wifi was a bonus

lovely staff, big room, comfy bed, warm room, good parking

the room is very neat and clean. nice pub bar & karaoke life band and parking space too

staff, clean rooms, decent bar and free parking

strange setting for a hotel in a housing estate,easy parking and access to hotel

especially enjoyed the breakfast and how they catered for my gluten intolerance

staff were very good - particularly in the restaurant for breakfast and evening meal

also provided was a kettle and the dining area/ bar were superb and the village is

the breakfast was extensive, you want for nothing & nothing was a bother for the staff if you wanted to

a party of 10 we were allocated our own dining room (derwent) with a connecting door thru to the bar for the duration

as a member the early check in and late check out was a massive bonus

breakfast was absolutely lovely. so fresh

i was drenched by the rain and requested if there was any room ready for early check in

was more than perfect, breakfast was lovely and a fab choice to choose from, staff very friendly, hotel and rooms were

there's nothing to fault at all apart from the kids said the pull out sofa bed was not comfortable and you could feel

it was placed finding it was easy the pool was brilliant the hotel is nice with a nice chilled out atmosphere will stay

food was outstanding,gym facilities excellent

very friendly staff clean room with a lot of space. fabulous breakfast

access to the swimming pool and gym facilities

comfortable bed very clean ideal location for the utilita arena yummy breakfast and added extra a pool steam room n jacuzzi what more could you want would highly

and helpful staff with great range of restaurants and pubs nearby and an additional bar on sight

wifi a bit slow. no seeds at breakfast.

access to reception from car park lift was a bonus. room service was good

dissapointed the bar was closed when we got back 2330

excellent location easy check in beautiful room with river view lovely breakfast

the fact that the hotel offers room service was a huge positive for us as well, so we could eat in the privacy of our room

parking could be difficult if the restaurant was busy.

they provide off road parking, always no

plenty of car parking

didn't use the bar and restaurant as i had work to do but it looked lovely

it's an excellent hotel with a superb bar which is part of gino's restaurant

paid for room service for breakfast which was 30 for 2 poached eggs 2 glasses of orange juice and 4 brown

by poppy at front desk fantastic size room with excellent facilities including free fridge mini bar plus tea coffee making facilities o so comfortable enormous bed one of the best spread for

staff are friendly and helpful, snacks available to buy at the front desk as well as room service which is handy if you don t want to/can t go out

room service was quick and the food was lovely

menu for room service is limited to pizza and sandwiches

couldn't access the free wifi

staff were so kind and friendly, we ordered room service and that was also fantastic and delicious

early check in, late check out. clean room and friendly attentive staff.

wifi would not connect

2 staff on when we arrived were excellent lots of friendly banter , got in room early plus got us late check out with hampton honours , perfect location, breakfast excellent, room nice particularly

at there was much less choice for breakfast i missed the fresh fruit salad and i have strawberry allergy so couldn't use the jam as

the kids bed sofa bed and was made so couldn't even sit on that

the bar was open 24 hours and you could get food 24 hours plus the location was great

staff, clean rooms and laundry, great location just outside train station and in walking distance to city centre

grand hotel, has indoor pool & gym, but i didn't get chance to use these, maybe in my next stay

member of staff was helpful and cheerful though, even non public facing members met in lift with laundry for instance

wifi connection kept dropping out

also, the door to the laundry room on floor four where i was staying was frequently open, again showing large amounts of

luckily, i'm not too sensitive with noise but my kids took a long time to go to sleep due to noise and hot rooms

impressed with the speed that they served breakfast and the cooked breakfast was a bit small

nothing the hotel could control. due to covid19 spa and gym closed

complementary mini bar items

it was all fine, didn t have breakfast or use the bar or gym.

only tiny, minor thing is that we had trouble in getting hold of room service a couple of times

rooms, bed, bar location

good room service food

great location near the station. clean and had everything i needed. good wifi

nick the bar man was an absolute crease. poor lad needs a raise.

room service was good and staff were pleasant and very helpful

parking was quite difficult as people who were not using the hotel were using the spa and so taking

in an immaculate air conditioned room huge comfy bed the bathroom was ausum, made full use of the pool and jacuzzi just chilled in the room after, had breakfast

loved our stay on boxing day for my hubbys birthday the whole entire experience was great the spa was a brilliant way to unwind after christmas, the room was very clean only down fall was

this hotel has it all spa, large pool, two golf courses and a two excellent a la cart restaurants

just young kids

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room was spacious, clean and wifi working well

views were lovely at breakfast, in the bar and some of our family rooms

breakfast was buffet style, it was all very nice and plenty to choose from

wifi should be free in the rooms

guest at the hotel denied access to the roof terrace bar

who runs the breakfast service at the hotel is excellent

thing i can fault is the poor signal of the wifi but being out of the hotel a lot didn't make it a big

breakfast was lovely

on 10th floor, although smallish, overlooked the quayside, the breakfast was all we needed and fresh, the location of the hotel was excellent, both for car access

gym, spaciousness of room and location to city centre

problematic connection to wifi in reception area

the location, cleanliness and room service options were excellent

the wifi in the room was poor on the tenth floor.

room service with great food at reasonable price

didn't try the restaurant/bar or the gym so cant comment on those but the hotel was lovely as were the staff

breakfast and evening bar excellent

very good breakfast, reliable wifi

the room , comfy bed, the great breakfast, the room service, the lovely welcome by reception.

brilliant breakfast - good selection of buffet hot elements and more than food

great bar with pool table and tv. lovely restaurant. great size and very clean rooms.

even though there was a busy restaurant and bar underneath the bedrooms, never heard a thing from downstairs

had a lovely restaurant and bar . would recommend a visit, definitely will stay there again.

the restaurant was closed but that was ok as we were allowed to have a takeaway in the bar

beds spacious rooms awesome bathroom excellent toiletries adequate tea bar attached indian

was very good from all staff service food drinks location and very helpful could get drinks in bar and take up to room not a

check in at 2 pm and 10 pound per hour for late check out

the bed was so comfortable. breakfast was tasty and the spa was luxurious

we had a late check out and they also looked after our cases

the bathroom was also on a different level requiring 4 steps to reach it the guest wifi was also not working well and kept asking us to sign in via facebook or to provide a lot of

was fantastic, wasn't expecting a suite, but the spa bath and 55 inch tv was a great surprise, would definitely recommend the hotel to anyone for

one we were overcharged for room service and second had booked a meal for sun night and inquired if possible if could have

used pool facilities very good

the breakfast was superb and had everything you could want and was really tasty

was a bit noisy- but that waa just the wedding party's kids who were bored and running around bless them

wifi registration was a little beat difficult.

for key workers

ev charging points on site easy to get to

i particularly enjoyed having access to the gymnasium which was clean and tidy

friendly staff, clean and great wifi for a hotel

the table the bath air con size of the room choice of tv channels free wifi

the room service choices. especially for kids.

at least we could get wifi on our ipad

room service also excellent

the room service choices. especially for kids.

the room was pure luxury, and the complentary free mini bar and sweets was a lovely experience

from the concierge, hotel reception to the bar staff where we had a quick bite to eat and a drink

room service ends too early

nice cosy and comfortable bar area with good ambience

customer service from the time you arrived, at the check in desk, in the bar and restaurant was outstanding

position of room . comfy bed. late check out time.

late check out at 12

room service provided blow heater

and shower good hot water tv kettle window partly opens wifi breakfast plenty of hangers plus ironing board

had late check out and at 10am cleaner walked in ud83dude21

booked in the restaurant it was everything we were expecting and more and the next evening we had room service and everything was

drinks i have bar expensive but to be expected.

boom the bistro in advance to get your meal everything is covid safe from qr codes for bar room service, menus etc to being very clean and great social distancing and other rules put into

offered different restaurant however we travelled most of the day, just had room service

open wifi network is insecure.