sea and pool water were really very warm - thanks to the amazing weather - but meant it was hard to cool

snack bar was my favorite place

the kids club and family friendliness was impeccable and my daughter loved it

our kids loved seeing the families of coatis and iguanas roaming happily around the grounds, and the

when enquiring about transport to other towns nearby and bad information about given about the casino

the breakfast was probably the best food at the hotel

food in main pool restaurants is super tasty, room service super fast

the pool, the size of the hotel

the kids club was probably the best thing about this resort

for me, it was a bit off-putting that the pool restaurant closed early and equipment was being set up next to poolside lounge chairs due to a

pools, very comfortable beds, easy to move around the big resort with the golf carts, lots of

she was told room service is closed and they had chips

i love the room service option

ds area is more casa 6 where the buffet is)

room was big and comfortable, the gym and fitness activities were great, the pools were great and the service was

the spa and the masseuses were fantastic too

poor wifi signal

4$ per small very very average pina colada)

fun relaxing vacations with my familiy. kids had a blast.

didnt like that the water it the pool were cold, not alot to do in the facility, golf car and card are driving on the side walks

they should put some citronella torches out at the pool so that the deck and pool area can be enjoyed without being eaten alive

it was not possible to use the pool area, or sit outside whilst they were they, and they did not leave until 17:30 at night

very comfortable beds, tranquil swimming pool

the hotel is located in a jungle, with a swimming pool, it has a very peaceful atmosphere, good place to chill and relax

pool is amazing

the beach staff were really helpful and friendly, excellent room service and a good selection of restaurants

abraham

we were so happy with the selection of restaurants, 24 hour room service, and mini bar that were all-included

pool was beautiful and beach was perfect

great choice for breakfast, used various restaurant would rate them as good.

) and for our 'giraffe' room the wifi was fantastic

free parking

the wifi worked

to reach with parking directly in front of the property and a wonderful setup in the jungle

secure parking

clean pool

the breakfast was good and the pool was amazing

a clean and refreshing swimming pool

the pool is the perfect spot to relax and get away from busy beaches

outdoors by the swimming pool

nt zoom)

the pools are always clean and sparkly, the pool bars, well stocked, and bartenders and wait staff are

room service doesn t work properly

the coffee bar is such a nice touch too

all-inclusive experience at grand sirenis resort and spa

oking classes, yoga, tequilla testing, diving, archery, shooting etc) - trs infinity pool and beach zone were very calm what gives great opportunity to relax - amazing chic cabaret

the staff, the food, the room and the pools

an appt to use the gym

room service is good but a little bit slow

in room service - alcohol, dishes, breakfasts, almost everything

the staff they were very kind with us. the room was very great, very spacious excellent pool.

all spa services are extra cost including sauna na s steam room

beautiful pools, beach, and lagoon. lobby bar was fantastic. cabaret was well worth the money.

the colonial, white sand, and trs areas were beautiful, the pools were wonderful, and the

room service food was terrible

additional games such as a pool table or shuffleboard would be a bonus

if they had more staff, they could have snacks available near the pool - for example

a couple without kids, there were way too many kids

beautiful ud83dude0d i loved the tour guide, he was so enthusiastic and informative and also the spa therapist was wonderful

there are a few beautiful but underutilized spaces - a huge room near reception has an empty bar and dim lighting at night - a tea and coffee stand or working bar and better lighting would

if you are someone that is used to extremely good service you may be a bit annoyed that the golf cart to take you to your room takes 10mins rather than immediate or that the app to book the a

breakfast was good,lunch was good

very nice, the facilities are good, rooms are clean, good range of restaurants, great pools for kids and a really nice white sand beach right in front of the hotel

the breakfast buffet was fair,

abigail, a host at the breakfast, lunch, and dinner buffets, was absolutely top notch

the kids club and pools were just as pictured and really beautiful

little kids club near the beach was underwhelming

also we need more pool towels and more space near the pool

reasonably priced and lots of on site activities : tennis, mini golf, exercise class at the pool and gym

beautiful grounds woven into the natural environment, with a fantastic pool, large kids area and a nice beachfront

kids club, worse i have ever seen

the kids club at the beach could have been better.

the family selection is ideal for family with kids

the kindness of breakfast staff in the nest restaurant

i especially loved javier (who was stationed at the back pool with the bar from 6/12-6/14 (+) facilities are great, big gym with lots of space, several pools and bar areas (-)from one chair to the next because there are people smoking near you, in the pool, in the pool's bar and in the beach really annoyed me (+)food was great and i'm picky. oliver at the pool bar makes the best drinks! (+) pool bar tenders await staff drinks and (+) pool bar and poolside service for being wonderful people (+) amenities are great, the main bar is great, the pools are super nice (-)bar drinks are low quality and it s only if you tip well and ask for double alcohol in your

breakfast buffett was amazing with an abundance of choices.

house keeping did not replenish amenities everyday and room service took a little long.

the gym wasn t as big as we would have liked

i have to give a specific mention to the staff who worked around the pool serving food and drinks these people were so hard working, gracious and so friendly

suites, gourmet all inclusive by karisma but we were placed in the tui sensimar seaside suites & spa which we believe is not the same resort

the beach breakfast and lunch are a dream

compliant was no food service by swim up poolbars or around pool and beach areas

the pool right outside the door was awesome

staff was very friendly and helpful. great pool and cabanas by the water.

s not repaired during my stay) - i booked the hotel in my first stay for 240 dollar per

breakfast til late night room service the foods offered were varied and delicious

without beach shoes, there is a clear risk of injury

plenty of lounge chairs by the pool and on the beach

we loved the daily volleyball games in the pool and getting to know other travelers

the spa was wonderful

the swim out pool

food was great bar staff was fantastic

restaurants are very limited for breakfast and lunch, and the menus for breakfast and lunch very limited

out pool and the taco station in the center of the plaza was #1 we love the restaurants and the 24h

great breakfast and clean facilities allowed us to relax

verry nice host nice pool great breakfast...

verry nice host nice pool great breakfast...

rooms, breakfast, pool, welcome drinks are quite prestigious

breakfast was excellent and so was the dinner the host freshly cooked for us on one of the nights

plenty of beach and pool chairs

the music from the pool/beach bar at nights was refreshing

pool area and sunbeds were convenient, not to crowded and relaxing

beach is amazing the buffet food is varied and delicious especially the breakfast the staff are friendly and helpful lots of fun activities including boules, yoga and nice

really much to complain about, the only thing would be swimming pool closes at 7 but who wants to swim when there's a bar

at the seaside grill, world cafe, room service, maintenance

the kids' club was awesome as was the gym

kids club has great facilities including a dedicated water park and a climbing wall, it also caters for children from 3yrs old which some don't

- the entrance door to the lobby (near the bar) would be best if you can make it flat because we saw an elder lady falling down as she opened (-) bartender at the pool bar only was nice when i showed up with a bill in my hand for his tip (-)wish the pool bar didn t close early. but it s ok cause there was a bar right above it. (+) we had a preferred stay and we were taken to a private bar where they served snacks and premium alcohol drinks (+) enjoyed the swim-up bar and the restaurants around the pool/ beach area (-) suggest maybe salad bar (+) swim up bar is awesome (-)bartenders

the gym was excellent

there are millions of places to go and party and have kids run around

more food options little music in pool area the sargasso

after a long flight with kids, at a property of this caliber, service is really trying to accommodate, not just repeated

the gorgeous details scattered all around - from the way they change the pool lounges to black and light up the oil lamps, the stunning interiors, lovely staff that wants

maintenance issues at the pool and some paint in room

the facility is a touch worn out (ie tiles missing from pool, rooms feel a bit work out)

need to spruce up, tidy up, manicure outdoor spaces a bit around the lots and pool

nice pool, hammocks, beach chairs and beach towels

hammocks, pool, service, beach, ambiance, music, all wonderful

the pool needs some maintenance

entertainment is so boring by the pool, you can not hear the music, it’s only adults resorts, you could do some entertainment for adults and not for tamiles

rooms overlooking the pool/ocean have excellent views, especially from the 4th and 5th floors

i had so much fun at the music and pool bar so did the beach

adults only site is quieter, but transport to other aspects of barcelo becomes a challenge during

lots of guests but it felt relaxed and calm, plenty of sun beds and room either by the huge pools or on the beach

pools, beach, beds, cleanliness, landscaping, pool activities, kids park

entertainment!!!!! swimming pool!!!! location!!

the gym was absolutely gorgeous and the shows were fun and pretty quality

had like to take my kids to the waterpark in the palace resort, but, guess that was not part of my package

lines for the bar were long as there was one bartender

kids water park is extra charge, mini golf after 7,

any extra activities or coupons suppose to be included at check in or full details about premium spa benefits

view and pool in ocean front room was really amazing

kids water park is extra charge, mini golf after 7, pool tables, bowling etc

service, beautiful private beach and great shows family oriented too if you have kids barcelo resorts just has it all

better rooms, better landscaping, nicer buffet area and a the best kids water slides

we had to walk over to the bar in the next pool to get a drink and there is no visibility of the kids pool from there so we had to take turns to go get drinks so that someone had eyes on our kid

the kids pool, beach, cleanliness around beach, night show, double decker bus, lighting, mini golf

taking drink/food orders by the poolsides, there was none here so we had to walk over to the bar in the next pool to get a drink and there is no visibility of the kids pool from there so we

the kids pool, beach, cleanliness around beach, night show, double decker bus, lighting, mini golf

breakfast was good and variety of to choose from

we were given a very nice room at the tropical resort on a premium level - close to pools & beaches

the food was excellent, room very comfortable, pools and beach awesome

minerve helped me reserve my spa experience

the bar inside the lobby was the best place to go for a drink

pool was at a lovely temperature

no snack bar available near poolside no night entertainment or live

pool area is great for kids

lot of variation of breakfast, very good food and people very kind, the restaurants are big so there are no issues with

was not too much entertainment for kids aged 9 and had to pay for the best

the pool closed at 8 pm which we thought was a little early

friendly staff, great room service

think i most enjoyed my balcony, the massage i received in the spa, and the huge pools with few people

is a very modern hotel with very nice rooms, spectacular grounds, and convenient parking

4 swimming pools, great garden, nice spa area

not much facilities in the hotel. no kayaks or snorkelling equipment, no gym, no spa. basic.

the drinks at the beach bar are a bit expensive and no 't competitive with the ones at the bars at the restaurant stip near

also we felt safe and is kids friendly

room service is good

a nice bar on the pool

sugar free mixers for all the cocktails were horrible, food was okay, gym was okay, kids club was weird - we weren t allowed to look at the facilities before leaving our child there

i had to take my kids to a different beach so they could play in a clean beach area

ailable for lunch and breakfast also when you book the preffered club upgrade)

the salmon of the breakfast was to salty. and the oriental restaurant to hot.

also they need to have actives on the adult side pool as well instead of just the family pool

unfortunately, they don't have a kitchen

it's cheap but you also get no extra

what i really missed was kitchen, there is just fridge and nothing else, no plates, glasses, cutlery

pool, kitchen, kitchen ware that you can use, no real common space to make friends) and the staff is very

there is no kitchen in this hostel.

the roof top pool deck is awesome

bar upstairs was expensive

1 option in breakfast and dinner and have limit of 450 mxn per person which is very bad

breakfast was good (a little bit pricey)

i had a juice and fruit for breakfast and was a little

the continental breakfast is good, but it is only served from 8am, which can be late if you have early plans

the free included breakfast was fresh and delicious

free breakfast and bikes

poor wifi signal

the bar serves good food and excellent margaritas with a good value happy hour too

breakfast was delicious

think it was more a language barrier than anything as the person who checked me in didn t really speak english so i didn t

even as a dedicated foodie, the breakfast here stands out as my best meal in mexico

also the restaurant has really nice breakfast

they also have a really nice breakfast spot for the morning

had small kitchen in room

location nice pool, balcony and room was spacious

the bed was very comfortable, fast wifi, and nice hot shower

location , cleanliness , staff , pool , restaurant , room is pristine - aaa

rooms spacious and it was a pleasant surprise having a mini kitchen in the room

toro was the best restaurant with a great salmon and kids menu

there is also a water park for children and a skate park

water park, kids activities and kids club

the kids club could be a lil better compared to other hotels but they are very kind and honestly no

we did not have the chance to use the water park