very clean, pool view,

room service breakfast was good and served quickly but was expensive and too much food

good fast wifi, very comfortable mattress

the entrance not well lighted both from the street and into the parking lot

the walls were stained everywhere and the laundry room was in terrible condition

near the golf course that we were playing at was great

got a junior suite. perfect for staying with young kids. pool was added bonus.

i like the gym -- small but equipped properly and very clean

kids running around halls late at night being loud screaming also running and very loud and

leominster for a gymnastics meets

breakfast had more variety than expected

breakfast was very good

breakfast was excellent, staff was also

the pool was packed with about 25 kids, but it is a pretty small pool

needless to say, whoever booked rooms aren't too bright, kids on bottom floor

pool too small

very clean and new with nice pool and gym

very clean and new with nice pool and gym

also used the indoor pool

full kitchen to cook meals, comfortable beds

loved the freedom of a kitchen in the room, being there with my kids during the trying time having an area we can eat

having a gym in the facility was great

breakfast was excellent

they do their best to have early check in available and 10/10 times it has been

fabulous breakfast

place feels more like a chic city hotel than a chain location in a big asphalt parking lot

indoor pool, kitchenette

acres of free parking. breakfast was very good.

the pool is great

the breakfast had fresh and healthy options that we really liked!

that the breakfast bagels were a little dry

the breakfast was amazing

breakfast so so location perfect

breakfast was delicious

breakfast was available, hot and really good

the breakfast was great with nice selections and a great staff worker keeping things full!

kids had fun in pool and gym

breakfast had excellent choices and the fruit cup was delicious

and the pool was not working which was extremely disappointing my two kids really wanted to swim

well stocked with everything you need, we were surprised to find out the suite had its own nice kitchen area with table for two to have dinner , dishwasher , huge refrigerator, two electric

he loved the pool

breakfast is good, but always the same

good location for me since i was looking for a kitchen/cooking area

the breakfast had very nice

the pool looked small but nice - we did not use it

my kids were very disappointed and gagging on smoke and wanted too leave, they have never turned down

it also has a very nice gym and open social area

friendly staff clean gym

no security gaurd to pace the place and quiet kids

allowed early check-in. pool & friendly staff. good price

the best i've ever had in a hotel like the location and the big open foyer area andthe swimming pool

huge structure, very big hotel, huge parking

the parking lot situation was terrible ...

the breakfast was really good and the gym was good

bar tender and chef from the back of the kitchen are exceptionally friendly and accommodating

breakfast is best of any hotel we have stayed at on the area. kids love the pool.

friendly staff, family friendly, warm indoor pool.

breakfast great

beautiful - nicely appointed rooms. breakfast area was great.

would have felt more secure with a password-protected wifi.

are maps of concord, local guides and a card with the wifi password at the front desk

9) very hot, obviously no a/c.

and i want to mention, there's a little dog park in the back are the parking lot

parking is also very convenient, and there is a bar for entertainment in the evening

only thing that honestly had nothing to do with the property , but the kids were running around the hotel until around 12 midnight

kids running in the hall

clean pool and breakfast open

to ask for a hand out but i am irritated about the ants they got into all of our clothes and my kids were scared to use the bathroom

we stayed at the hotel for our 13th anniversary celebration; wanted to be away from the kids for a day

like everything, from the reception, cleanliness, breakfast, bar, and gym, and the atmosphere is very pleasant

or just in elevator the person said they were visiting from another location- another lady was in bar with mask not on and seemed to be working in that

super comfortable beds. excellent breakfast. large pool. wonderful fitness center.

the pool has a-lot of clorox. but the kids enjoy their time.

the timings we check in at 4 in the morning and leave the property at 10 am the staff in the kitchen was spanish and without knowing that we know spanish they were talking to each other that

i would like more plant based breakfast choices.

pool area was clean, with enough space for our large group plus others

clean, friendly, pool

the hot breakfast was awesome, many different choices and everything was kept filled

lots of kids in town for hockey tourney

wish the breakfast was complimentary and i wish the bar was open for lunch

was well worth it and enjoyed the bar during the evening

loved the cleanliness, really nice room with a beautiful bathroom and closet area, and nice pool

it also has a restaurant with room service so you don t have to go out to eat

the restaurant and bar were open until 11pm

pool but especially the staff: they treated the kids in such a genuinely kind manner

no towels in pool area

loved everything, the food, the pool, the staff, and the location.

the restaurant bar downstairs is very good

parking and the hotel being very old is coming up in the look inside.

breakfast was very good

breakfast was not great

the breakfast was spectacular, the cleanliness was superb, and the entire property looked brand new

rooms were clean, breakfast was very good.

everything was excellent, triple a service, my compliments to the service, breakfast, and staff

the restaurant and bar was convenient with a varied choices in the menu

we only didn't have the breakfast because we were going somewhere else for breakfast but we saw that there was plenty to

breakfast was good

breakfast was very good. malones was a cool little spot to hang out. clean hotel, comfy rooms

breakfast was great

sons and i stayed over during a basketball tournament and there were doors slamming and screaming kids right next to us until 2am

in the bar was exceedingly slow

kids and a baby

the gym was also well organized and the machines were readily available

around the tub and black mold around the shower accessories, and the broken cap on the safety bar in the

gym was great. room was a good size. shower was nice

great breakfast, comfortable bed, loved having fireplace!

we requested early check in which they did

1:00 am on saturday when getting in, i smelled gas near the side entrance which is next to the laundry

it had a laundry room

breakfast was very delicious

the hotel was nice overall. the pool and gym were very nice as well.

the wifi was also difficult to access, but at least we got it going

hot tub and the room service were our favorite parts about the trip.

we especially enjoyed the cookies offered at check in, and an early check in

hot tub and room service

the complete kitchen

a breakfast room instead of a bar or some dishes and cups in the kitchen

spacious room, bed was comfy, didn't get to do breakfast but there was hot shower.

also one can’t expect too much from a free breakfast, and was good to have 24 hour cofee avaialble

see any eggs for breakfast just cereal, bars, coffee, etc

away breakfast was fine, coffee was hot, served with a smile, great compromise for closed dining

breakfast was nice - we got there early and there were a lot of self-serve options set up

the room, beds and kitchenette.

the small kitchen area with a cooler, microwave, sink, coffee pot was just great

only booked this hotel because my kids wanted to use the pool , the pool is closed because they can not find a life guard

pool was a lot of fun

wish the pool area was heated

pool hours make it so you might as well not have one

you can’t get into the pool with room key . it has to be manually opened with a key

so glad the hot breakfast is back, that was good also

bedrooms are super clean. the floor of the pool area was very dirty.

omg the beds were amazing and the salt water pool was a bonus.

friendly staff and swimming pool

went down to the bar for a meal during business hours finding no one there, someone at the front desk had to page

the gym had garbage and a random sock on the floor

the continental breakfast

don't like that the pool and spa are separate from the main resort

the spa tub was fantastic

nolo, the restaurant on site was delicious and the wait staff and bar tenders were friendly and attentive

the pool allowed kids under 5 years old in the hot tub

paint on light fixtures, old faucets in shower and holes left over from moving shower curtain bar 2 times

onsite laundry is a huge plus for those staying multiday - hard to find elsewhere

don’t like the fact that you are placing order like being in a bar or restaurant

lobby is fairly newly renovated and the bar was a pleasant spot to spend the evening

nice room, helpful staff (john, jacob, anita), easy parking, laundry facilities.

knew it was booked for a family of 4 ,2 kids 2 adults one gave us a handicap room no tub and they also did not tell me about a 100 security

the pool was closed and breakfast was not included.

dining pool breakfast in the morning. what negrita's, please?

parking, breakfast , internet, gym, pool and very clean

wish we had known that the pool was going to be closed- it was after memorial day so we assumed it would be open

i was worried at first when i entered the building as there were a lot of parties (birthday, bar mitzvah) going on and was fearful that the noise would travel up to my room, but it didn't

t the staff was great and had it fixed before my return to the room) i got one drink at the bar after dinner and waited and waited and waited to pay

the bar was great too

the bar was not open.

clean, modern decor, good gym

kids loved making their own waffles at breakfast

staff was phenomenal, the room was great, the place was clean, breakfast was great

proximity to shopping and colleges. breakfast buffet was bountiful. large dining area.

good breakfast. great access to a running trail behind matlab. good gym too.

breakfast was excellent: the omelettes were very fresh and the coffee was fresh-brewed and the

pool was not usable due to covid restrictions, which was completely understandable

the gym has dumbbells with different weights

in the pool was not clear and it looks like non residents people even with casual dressing has access to

were able to accommodate us for early check in

really comfy bed - liked that there was weights in the gym

kids were putting their heads in the hot foods (lifting up the lid and literally out his head(hair)

the room was large and very comfortable. breakfast was very good.

great service, clean room, awesome breakfast

did not gave more on request, answer was all towels were in laundry

was perfect… the only thing was that i was hoping for more weight in the fitness room but not a big problem

great for the kids.

not enough seating at the pool area.

areas were nice and clean, not overly crowded in pool

but that's my own fault for loosing track of time and having fun with the kids

it was a great experience for my two foster children's first ever stay at a hotel made for kids

kids love the pool

clean room clean pool and jacuzzi great gym pleasant staff near everything and best shower ever

no fridge no microwave no iron in room no late check out staff was not friendly

staff had two lanes for lessons & kids didn't have room to swim

enough parking which i didn t have to pay for

full kitchenette so you can cook if you want

1-bedroom suites are huge but affordable and a great solution for a couple traveling with a baby/kids

breakfast eggs and bacon were awful. the rest of the offerings were excellent.

even the pool, the facilities, the breakfast area, everything

from check in to breakfast to check out

the kitchen. the reception area. room was very comfortable.

amazing breakfast

bed was amazing pool and gym

the full kitchen

kitchen was beautiful nd setup of the room was nice, i believe it was 408

they did have their own restaurant but my kids wanted burgers and so we ordered grub hub

there was no pool, so i probably wouldn't come with kids, but it was perfect for a couples getaway

location, gym, shower/bath

no complimentary shuttle within 5 miles either

the hotel updated their website but did not update that they no longer offer free shuttles

one of ltwo laundry machines is not working.

many options for breakfast. my kids loved to pool. i loved the late check out

were very comfortable, plenty of selections for the complimentary breakfast, hotel was very clean, and the staff very helpful

nice room and the ease. and the laundry facilities

needed to scrape it with cardboard so kids wouldn't touch when holding counter area

having the ability to do laundry was very helpful this trip

kids were there for a competition and got very little sleep as a result

also, they charged the same for little kids as for adults

complementary breakfast, breakfast options a little pricey for value, wish the bar stayed open later

our kids were looking forward to using the pool but it was under construction

)❌️ noisy kids at uno's left to their own table with parents who didn't care to quiet them

front desk staff and andy at uno bar were efficient and personable.

was very busy with dcu events and your hotel was very crowded with a lot of excited kids

location. attached bar restaurant was good. breakfast was good.

laundry facilities, wifi and computer with printer facilities

big room and kitchen very nice.

very nice kitchenette

the room was clean and comfortable. great shower and kitchen. staff friendly and helpful.

they didn’t have bacon at breakfast

breakfast had great choices but would’ve liked the eggs less salty and hotter

only issue was the hotel bar was expensive and the bartender was rude and made a horrible drink and then when confronted

finally a nice higher standard hotel in worcester. nice rooms and great gym.

big spacious gym with towels and water bottles

the hotel had their own bar which was convenient

the gym was outstanding for a hotel gym

allowed early check in so we could get ready for a wedding

so nice to wake up to fresh coffee and warm breakfast! we enjoyed our stay thank you!

i didn’t use the fitness center or the pool

very clean rooms and facility, breakfast is very good. location is great.

made my stay very comfortable and they were so compassionate and helpful in allowing me have a late check out with the possibility of booking another night if needed

kids wanted a hot tub!

evening staff we’re not very friendly or helpful my kids and i walked into a room that smelled like cigarettes staff started vacuuming the hallways at

staff helped me find my husband’s lost car keys & also gave me a late check out for understanding i have 5yr old twins and i’m also 6 months pregnant

also i liked that it left like an apartment with the full kitchen

staff, clean, modern, great breakfast variety, gteat amenities, fireplace, wonderful showers, clean work out facilities with

only wish it was slightly warmer also pool was open till 11pm which was great for after the kids went to bed, the breakfast was amazing

everything had a awesome stay with my family. 3 where kids out of us 5.

everything but the most inside pool

good breakfast. comfortable bed. will be back.

newly remodeled so room was perfect. breakfast was good, too!

room was clean and very comfortable. pool was a plus!

pool was great!

the restaurant, pool, gym

everything, we love this hotel! great staff, pool area and breakfast

staff is excellent, the pool in temperature controlled my kids had a blast both during winter and summer

serene quiet and friendly staff at bar and reception

grounds, restaurant, pool and facilities were fantastic

nice staff, nice facilities, pool, gym, outdoor fireplace, nice outdoor sitting and dining area

good food generally, full breakfast very good , bar lively ,

how there was a bar & coffee shop even though i got there too late to utilize either