pool was wonderful not too cold at all very warm around the pool area and pool was super clean

gym area was nice as well

location, cleanliness per friendly, breakfast, gym.

breakfast is good, but always the same

there was a kitchen- small cooking was available

the pool table and bar in the lobby was a great addition and the pool was a good time

only 1 little bar of soap

they show a fire stand. and was not open was disappointed. also a bar was close.

amazing breakfast

bed was super comfy, and my two kids slept on the sofa bed, and they kept saying how much they loved the bed as well

eakfast and dinner/bar), simple parking, and room's reasonable view of the area were positives

beautiful. clean. bar area was fun and friendly.

we were a big family group with lots of kids and they were very understanding and helpful

parking was filled up.

housekeeper came knocking and let her self in and started cleaning the bathroom before my kids and i were able to use the bathroom one last time upon departure or even exit the room for

great breakfast, clean, nice staff

huge structure, very big hotel, huge parking

staff was great. room service. if coffee only was great. great location. will come back.

no parking near your room

around 5:00 saturday night, staff knocked on the door, asking if we required room service

very helpful staff. very professional operation. nice swimming pool

everything the room, pool, staff and the breakfast was great

pool area and hours of operation were amazing

staff was wonderful, the room was perfect, the breakfast was tremendous and the location was

be any more patient with our children one highlight was they do have a floor hockey room and the kids thoroughly enjoyed that

- breakfast was still out and we were getting something to eat but didn’t realize it was closed - a

friendly staff great bar service

is very limited and the same everyday, the cleaning could be better but not too bad, the gym only allows 2 people per hour which is not affordable

staffed at all after 10 pm saturday night and i had to call police to halt vandalism and noise of kids in hallways past 11 pm

the swimming pool and complimentary breakfast are a bonus

the pool could of been a little bigger

hockey kids staying there were running around the halls yelling & banging on doors

decent covid friendly breakfast! rooms were amazing! friendly staff!

clean pool and breakfast open

we got put on 3rd floor and knew i had a baby but older kids on 4th floor running the hallway from 5-730pm

gym & pool area were also great and i loved the outside seating area too

our room hadn’t been redone since the 90s and they are renovating their kitchen so half the lobby is a construction sight

the hotel provided a courtesy shuttle bus to local recommended restaurants in the evening

the bar was expensive, $40 for 2 margaritas?

i liked the open bar and the cooked breakfast in the morning

friendly staff clean gym

free laundry powder and dryer sheets as well as the staff

it's unfortunate that parents tend to let their kids run wild these days without regard for the other guests

atmosphere the staff was amazing especially amanda very homey feel love the food,pool and fitness

laundry on site was important as we were there for a lacrosse tournament

they did have their own restaurant but my kids wanted burgers and so we ordered grub hub

the hotel updated their website but did not update that they no longer offer free shuttles

no complimentary shuttle within 5 miles either

location - i can walk to the hospital and medical campus even though they no longer provide free shuttles (but still advertise it on their website)

location, gym, shower/bath

paying for parking and laundry

one of ltwo laundry machines is not working.

staff, convenient location, clean, and nice to have the pool and gym

pool was minimal, but my husband did short laps

spacious bathroom spacious room perfect pillows great breakfast with several options reliable gym equipment each time i

kids were there for a competition and got very little sleep as a result

also, they charged the same for little kids as for adults

kept the bar open late and made late night snacks after concert at dcu

they even left the bar open late for guests that were attending the wedding (which was the purpose of my

we went to the burger fixin's bar and they had great food

liked the staff, breakfast and the pool. the pool was nice

pool was in great shape

this is a gorgeous hotel with a nice indoor pool and workout room

pool didn't meet standard of the hotel

the pool was very clean as well

a nice perk for the kids in the morning

digital key was such a great new help staff was very friendly and helpful pool/hot tub and gym were excellent

rooms a bit dated, but refurbishment program underway, excellent breakfast included, good 24 hour gym

had kids running up and down till midnight

needless to say, whoever booked rooms aren't too bright, kids on bottom floor

garage- my kids witnessed drug use. no fault of the hotel but just to be aware

pool was too cold and super small towels, but still had fun

clean and comfortable, kids loved the pool area

great pool, comfy bright room. great location and friendly staff

was very busy with dcu events and your hotel was very crowded with a lot of excited kids

but that's my own fault for loosing track of time and having fun with the kids

not enough seating in pool areas and long wait for eating at the lodge.

areas were nice and clean, not overly crowded in pool

so many things to do with kids

needed more seating at pool areas

the pool was really warm and what i like the best was the view and the kitchen in my room

love that they have laundry onsite too($2/wash,$2/dry)

breakfast was great. lot of options

very nice kitchenette

we didn't get to use the gym (very clean) nor pool (seemed quiet in the evening

kids were very disappointed

leominster for a gymnastics meets

kids running around halls late at night being loud screaming also running and very loud and

my kids were disappointed that the pool was out of service.

i didn't have time to enjoy the pool and the gym, but they seemed very nice

no list of the facilities available and hours (gym etc) no menu and hours for breakfast

finally a nice higher standard hotel in worcester. nice rooms and great gym.

super friendly front desk staff. big comfy rooms. great gym too. convenient location.

big spacious gym with towels and water bottles

easy-to-use laundry facilities

clean, room was big, quiet, great atrium and pool

said they had room service but you had to go to the front desk to pick up breakfast

pool is wonderful, our grandchildren played there for over 2 hours

the pool area was gorgeous

the guest laundry services;great idea loved the fitness facilities loved the pool loved the location

pool hours make it so you might as well not have one

you can’t get into the pool with room key . it has to be manually opened with a key

we did not shampoo in the bathroom. one of the machine gym did not work.

was clean, the staff was friendly, breakfast options were fantastic and we liked that you had a pool

the gym is other good point, large enough to fit five people, easily, good equipments and free towels

kitchen

have the front desk clerk, tell customer about the breakfast,

the kitchen

would have been nice to have some juice as an option for breakfast

kitchenware even tho it was a kitchenette suite strange smell thinking cleaning product and no

gym was great. room was a good size. shower was nice

nice facility, clean room, comfortable bed, pool was a perfect temperature, cookie was delicious

pool and cookies

it was much nicer than i expected for the price! the pool and workout room were great also.

the staff, the gym, the room was ok.

the room service coffee was especially good and deliverd hot

wifi speed was very sporadic at my room, which was far down one of the wings.

the hotel is clean and the staff friendly. nice pool, gym and hot tub.

easy parking, good restaurant, friendly staff

the kids loved the pool,the adults liked the sauna and

great place for family travel and staying with kids!!

buffet breakfast was okay, but not quite as good as the comfort inn in seekonk, ma and syracuse, ny

it was a horrible experience people were arguing at the location. my kids and i could not sleep.

staff was welcoming and helpful with my early check in request

the breakfast was good.

kids running up and down the hall at 9:00 pm

the breakfast had fresh and healthy options that we really liked!

my only issue was the breakfast was almost all very sweet items. everything else was perfect

breakfast was excellent

the breakfast was amazing

breakfast was great

very quiet and has good breakfast.

spacious room, useful facilities (laundry, gym), easy parking, friendly staff, well located for local attractions and food

clean, nice comfortable room with a hot breakfast

pool, just a beautiful large hot tub, which was to hot

did not have a pool.

bed was fantadtic and breakfast was yummy

breakfast was really great with a wide variety of things to eat.

breakfast was wonderful. great variety. clean. check in staff was helpful and patient

breakfast was great

room was clean and comfy breakfast was very good small gym but just enough small fridge in room

warm and welcoming, especially the young man who checked us in and angela who took care of the breakfast crowd

that the pool wasn’t available...

the breakfast was delicious

having the complimentary breakfast helped us get an easy start to our day, and having the pool was great for the kids

great staff, great location for our plans, amazing breakfast!

the pool and hot tub were definitely what i liked best

my kids loved the pool. the room has a microwave, it's great when traveling with kids.

my kids have have using the pool.

the outdoor seating for catching some sun while the kids swim is a dream for the parents

room wasn't cleaned well food on floor, found dirty laundry in closet

cleanliness of the rooms, the front desk staff and the wonderful happy lady at the breakfast bar

small gym

everything was great including breakfast!

the gym could be a little bigger.

staff was very friendly and helpful getting us an early check in

amazing staff here! everyone is friendly and accommodating and the pool is amazing and i love it

bar was understaffed

was in the area to run the boston marathon, so being able to use the shuttle to get the start line and be picked up after the race was key

pool area was pretty cold.

the pool was a big hit with my kids

wasn't a lot of options for breakfast

the staff are excellent and a wonderful full free breakfast

the breakfast was to be expected, which is good

comfy bed great breakfast! eggs, bacon, potatoes, bagels and toast, juices, yogurt etc.

breakfast, very fresh & good variety of food