clean room. comfortable bed. big tv pool. stuff was ok.

no security gaurd to pace the place and quiet kids

laundry on site was important as we were there for a lacrosse tournament

friendly personel and phantastic gym

i am sure that our pets were cleaner and more respectful than all of the kids that happened to be there the night we were

i liked the open bar and the cooked breakfast in the morning

the kitchen could be cleaner

gym & pool area were also great and i loved the outside seating area too

breakfast was prepared for us fresh and according to our preferences

gym & pool area were also great and i loved the outside seating area too

no pool , no gym , no movie channels .....

their breakfast was awesome

pool, gym and restaurant were great. food was delicious, front desk was helpful.

the breakfast and staff were terrific, late check out, no problem

parking lot had a lot of trash

it also has a restaurant with room service so you don t have to go out to eat

pool was in great shape

the only thing is the swimming pool which needs to be updated to meet the standards of the hotels

was well worth it and enjoyed the bar during the evening

the restaurant and bar were open until 11pm

little kids were running up and down the hall all night.

loved the heated pool and free breakfast was amazing

to the closeness of the entertainment center there are a lot of kids, who were a bit loud and running around

clean pool and breakfast open

staff. cleanliness. breakfast. checkout at 12. showers. overall great experience.

friendly staff great bar service

a comfortable hotel with the necessary facilities (the laundry room was a great benefit ) and very nice staff and helpful

breakfast was yummy and very reasonable. checkout 12 was nice.

kids friendly

the dryers were all out of service so i could not do any laundry.

using the pool with the kids during the blizzard

very clean, comfy beds and kids loved the pool and breakfast

staff was wonderful, the room was perfect, the breakfast was tremendous and the location was

only thing is a lot of kids running through the hallways other than that everything else was

really clean and pet friendly. the kids love the pool!

breakfast, size of room

breakfast was very good a wide variety of items to chose from

gym area was nice as well

good location for me since i was looking for a kitchen/cooking area

same breakfast everyday

gym was great. room was a good size. shower was nice

wifi was intermittent at best, consistently off line

hot tub and the room service were our favorite parts about the trip.

pool and cookies

the linens were clean, and the pool and gym were very tidy as well

the pool was clean and fun

the kitchen

small kitchen is a nice touch.

kitchen

kitchen is great with a full size oven and the space in the room was great definitely recommend for

breakfast due to covid

breakfast selection

friendly staff, clean and comfortable room, good warm breakfast

we did not shampoo in the bathroom. one of the machine gym did not work.

the pool was nice and warm

gym was great!!

breakfast is a typical hotel breakfast

breakfast ends at 9 am, that is very early to end breakfast.

breakfast was horrible

rooms were clean, breakfast was very good.

very clean, nice staff, great fitness room and breakfast spread, quiet, comfortable.

breakfast was great

breakfast was very good. malones was a cool little spot to hang out. clean hotel, comfy rooms

contemporary, spacious rooms; good gym and connected to restaurant and bar in adjacent sheraton

breakfast was good

the restaurant and bar was convenient with a varied choices in the menu

1:00 am on saturday when getting in, i smelled gas near the side entrance which is next to the laundry

breakfast

i go to put the kids to bed, and the pull out bed is broken

was perfect from check in to check out employees were super friendly everything was clean breakfast was

couch and a cot in the kitchen (instead of 2 bedrooms with queen beds and a pullout for the kids)

the gym was also well organized and the machines were readily available

gym and pool

bed was comfy and clean and hotel was nice big shaped castle kids loved it, loved the lobby area finished reading my book while siting there

the pool was huge and the gym equipment was awesome

breakfast buffet very good compared to other hotels very large gym

tv, wifi etc worked great

court yard area and indoor pool plus restaurant/bar right on premises

sort or renovation i was given a room in the back of the property that was a walk from the main parking lot

restraunt opens at seven and only for room service or take out

the entrance not well lighted both from the street and into the parking lot

nice room, spacious, good amenities, everything worked, nice fitness room, very comfortable

they provide liquid body soap, shampoo, conditioner, body lotion and a hand bar soap

don’t like the fact that you are placing order like being in a bar or restaurant

paint on light fixtures, old faucets in shower and holes left over from moving shower curtain bar 2 times

lobby is fairly newly renovated and the bar was a pleasant spot to spend the evening

t the staff was great and had it fixed before my return to the room) i got one drink at the bar after dinner and waited and waited and waited to pay

no guest laundry or other facilities other than a gym

i liked the gym with the variety of equipment

i did not have breakfast; my husband and i had dinner in the bar area.

the bar was not open.

loved the fact there is a bar and good dining place, great coffee in the morning over all i would stay there

staff was phenomenal, the room was great, the place was clean, breakfast was great

kids loved making their own waffles at breakfast

breakfast was excellent: the omelettes were very fresh and the coffee was fresh-brewed and the

only one free drinking in the gym- super inconvenient

parking lot not plowed thoroughly

the included breakfast had an adequate selection

it has everything we need-laundry, food, kitchen, gym

suburb hotel - ample parking place, modern, good facilities you would need a car to make the most of

excellent breakfast and staff were helpful and professional

and historical hotel located in a beautiful neighborhood and had 2 restaurants inside with a bar too with indoor and outdoor seating

parking was difficult and limited

the wifi in my room didn't work

went to the bar for an after-dinner drink the second night and the bartender was also friendly

later bar hours.

the pool was a little small and the door was broken.

breakfast was good

breakfast was good. staff was helpful.

rooms a bit dated, but refurbishment program underway, excellent breakfast included, good 24 hour gym

the room was very nice and comfortable. the pool too .

leominster for a gymnastics meets

near the golf course that we were playing at was great

i like the gym -- small but equipped properly and very clean

the gym was also a good size and the nicest i have seen as far

only thing was they chlorinated the the pool and it was so strong of a smell

loved the full kitchen

pool table, pool, breakfast worked well for the kids

nice kitchen

the room was clean and the gym was beautiful

kitchen was beautiful nd setup of the room was nice, i believe it was 408

location, gym, shower/bath

there was no pool, so i probably wouldn't come with kids, but it was perfect for a couples getaway

no complimentary shuttle within 5 miles either

they did have their own restaurant but my kids wanted burgers and so we ordered grub hub

the hotel updated their website but did not update that they no longer offer free shuttles

very clean and new with nice pool and gym

very clean and new with nice pool and gym

also used the indoor pool

pool too small

paying for parking and laundry

needed to scrape it with cardboard so kids wouldn't touch when holding counter area

pool was a hit with the kids

infact the breakfast at hampton is the only reason why i booked here as my kids love it

the hotel and rooms were clean and ambient. i loved the gym and the pool.

the older woman bar tending was such a nice person and ready to help

we went to the burger fixin's bar and they had great food

having the ability to do laundry was very helpful this trip

noisy at night. kids above us. called to complain 2 times. didn’t help much.

our kids were looking forward to using the pool but it was under construction

very welcoming and friendly and remembered kids' names and was so kind

cleanliness is 10/10 , the hot breakfast 10/10 , the pool 10/10 and the customer service front desk kyle make the whole experience super

nice breakfast, gym and

breakfast was better than expected

nice breakfast, gym and

the pool was open but you have to reserve a time slot of 45 minutes

pool and whirl pool were perfect room was modern and clean

pool very clean, staff amaaaazing, we checked out just to check back in for another 2 days the same

they had an indoor pool and hot tub, a laundry room, a cooking grill

my kids loved the pool. the room has a microwave, it's great when traveling with kids.

breakfast was very good and again the staff was very ver welcoming and warm

breakfast on the last day of our stay and wished we had got earlier on the other days to partake of

we love the pool and hot tub and how clean it is, and regulated with covid

the early check in changed our entire day for the better

the gym could be a little bigger.

gum & laundry facitilies were nice too

breakfast had great choices but would’ve liked the eggs less salty and hotter

everything! clean comfortable full kitchen everything you need!

hotel staff was friendly, hotel was very clean, breakfast was very good.

the pool was really warm and what i like the best was the view and the kitchen in my room

i have kids of my own and enjoy kids- there was a lack of respect for others going on for sure

was very busy with dcu events and your hotel was very crowded with a lot of excited kids

it was very quiet and clean plus the hot tub and pool were exceptional

i didn’t like the fact that they was no towels in the pool area

the bedding made me itchy, i think it may have been a reaction to the laundry detergent

the ravioli on the bar menu

only issue was the hotel bar was expensive and the bartender was rude and made a horrible drink and then when confronted

super friendly front desk staff. big comfy rooms. great gym too. convenient location.

the lobby sitting areas, bar and breakfast also exceeded my expectations

it happen and when i got to my room it wasn't a suite it was a corner king room there was no mini bar just 2 bottles of water

the beds and pillows are amazing, the pool and bar are next level

convenient location. restaurant and bar open until 11pm

i didn't like that i couldn't get wifi. didnt like tbe hours for the restaurant.

pool area was pretty cold.

the beds and pillows are amazing, the pool and bar are next level

breakfast was available, hot and really good

and the pool was not working which was extremely disappointing my two kids really wanted to swim

breakfast did not taste good at all

hotel, staff, and breakfast was all excellent

staff was very awesome, great place and breakfast

the breakfast was to be expected, which is good

good breakfast choice

wasn't a lot of options for breakfast

breakfast, very fresh & good variety of food

comfy bed great breakfast! eggs, bacon, potatoes, bagels and toast, juices, yogurt etc.

location , pool , restaurant and great atmosphere

breakfast buffet was good but a little pricey

pool

very noisy with kids running down the halls, overtaking the pool and common areas

staff very friendly and helpful breakfast

my only issue was the breakfast was almost all very sweet items. everything else was perfect

the breakfast was amazing

breakfast in the morning was great. they make omelets your way. the staff was great!

breakfast was delicious

breakfast was great

large hershey chocolate bar a little pricey!

omg the beds were amazing and the salt water pool was a bonus.

amenities- gym and pool

tiny bar only 4 seats, and my pot pie was so salty like somebody added extra salt on purpose

it just gave me the impression of a local bar environment

was great- fresh smoothies a nice surprise after using the gym in the morning

the pool!

too hot in gym.

pool was not usable due to covid restrictions, which was completely understandable

pool was warm and clean

kitchen

was perfect… the only thing was that i was hoping for more weight in the fitness room but not a big problem

limited laundry facility and one of the 2 dryers would not dry

excellent and personable staff. decent, free breakfast.

clean, bright, spacious. great breakfast options.

i saw a child urinating on the floor in the pool area and kids running through it

so many attractions , pool, magiquest, mini golf and more

not enough seating in pool areas and long wait for eating at the lodge.

water park very nice my kids had a great

it was a great experience for my two foster children's first ever stay at a hotel made for kids

pool was not available

dining pool breakfast in the morning. what negrita's, please?

pool hasn't been functional since covid-19 started

the pool was closed and breakfast was not included.

knew it was booked for a family of 4 ,2 kids 2 adults one gave us a handicap room no tub and they also did not tell me about a 100 security