pool

we were a big family group with lots of kids and they were very understanding and helpful

mplimentary) was excellent free parking & internet

handicap parking in the parking lot is not close to the door that could be better.

breakfast buffet was good but a little pricey

the kids had an amazing time

the beds were so comfy. the resort was great, our 4 kids really enjoyed it.

water park very nice my kids had a great

the pools and the activities for kids

i saw a child urinating on the floor in the pool area and kids running through it

guest laundry; breakfast; pool; proximity to my destination

breakfast was good

the pool was packed with about 25 kids, but it is a pretty small pool

breakfast was good. staff was helpful.

breakfast could have more options

to go swimming the morning we were checking out, it was the only time we had all weekend, and the pool was closed

pool and tv and room and blankets.

clean comfortable room, pool and gym, breakfast

clean. friendly staff. great breakfast.

were clean and nice, breakfast was great, staff was awesome, pool and fitness room was nice

staff was very friendly! pool area very clean. bar and restaurant staff were top notch

got a junior suite. perfect for staying with young kids. pool was added bonus.

i loved the whole experience. i especially enjoyed the jacuzzi and pool very relaxing.

nice environment.the pool was really nice, the kids enjoyed it.

my kids were disappointed that the pool was out of service.

the walls were stained everywhere and the laundry room was in terrible condition

needs some updating but very convenient with the restaurant and room service

the pool area was gorgeous

said they had room service but you had to go to the front desk to pick up breakfast

there was no daily room service and our trash wasn't collected daily

to corona virus, breakfast was just a drink and a muffin out of a cooler, so not really worth commenting on

the breakfast is absolutely phenomenal. the staff is excellent all around 10/10

indoor pool was closed, many pieces of equipment in the gym were broken or just just not working

the breakfast was amazing

the breakfast was really good and the gym was good

i would like more plant based breakfast choices.

only thing is a lot of kids running through the hallways other than that everything else was

provided me with early check in when i arrived at noon

clean, friendly, pool

was very good room nice, clean and comfortable kids enjoy the pool

the breakfast on offer was well prepared, and gave a little more options than the typical, like

the pool has a-lot of clorox. but the kids enjoy their time.

the gym and the pool, felt too small

how private it is i traveled for work and when i needed to study it was nice and peaceful the gym is great too as well as the

staffed at all after 10 pm saturday night and i had to call police to halt vandalism and noise of kids in hallways past 11 pm

to ask for a hand out but i am irritated about the ants they got into all of our clothes and my kids were scared to use the bathroom

we stayed at the hotel for our 13th anniversary celebration; wanted to be away from the kids for a day

kids running in the hall

liked the friendliness of the staff, the cleanliness of the room, the location, that it included breakfast and the price

breakfast was above average. coffee was hot great.

pool area was small and guests were not attending their children.

has a pool on site,

bar tender and chef from the back of the kitchen are exceptionally friendly and accommodating

pool was not monitored, unsupervised kids

great breakfast and gym

the kids enjoyed the pool. it was nice having the coffee shop in the morning.

clean the room was big staff was friendly the gym was really excellent

gym / pool / computers for quest use

friendly staff clean gym

it's unfortunate that parents tend to let their kids run wild these days without regard for the other guests

hotel bar is still closed

bigger area for the breakfast food

gave the kids something to do since the pool and the basketball court was being

friendly staff nice breakfast included

to extend breakfast time

this is a gorgeous hotel with a nice indoor pool and workout room

beautiful, clean hotel with nice pool area.

wish the breakfast was complimentary and i wish the bar was open for lunch

the pool was very clean as well

was well worth it and enjoyed the bar during the evening

they did have their own restaurant but my kids wanted burgers and so we ordered grub hub

there was no pool, so i probably wouldn't come with kids, but it was perfect for a couples getaway

no complimentary shuttle within 5 miles either

location, gym, shower/bath

location - i can walk to the hospital and medical campus even though they no longer provide free shuttles (but still advertise it on their website)

needed to scrape it with cardboard so kids wouldn't touch when holding counter area

and very good breakfast options

small pool/small gym

breakfast was good

kids will be kids

had very loud kids screaming up and down the hallway and banging in my door at midnight

also, they charged the same for little kids as for adults

also, they charged the same for little kids as for adults

we went to the burger fixin's bar and they had great food

our kids were looking forward to using the pool but it was under construction

there was no sign outside the doors to the pool area notifying wet floor

nice hotel, kids where very happy - all you can eat prime rib was phenomenal!!!

they showed me to the laundry, the hot tub and the restaurant, where i had an excellent meal

sauna was beautiful and the gym was also great

the wifi didn't work in our room. we were at the farthest end of the building and didn't work.

great pool, comfy bright room. great location and friendly staff

oh- the listed prices for items at the snack bar around the corner from the front desk don't exactly match the total on your bill, but

my kids were very sad

minimal bar facilities after 10pm

laundry on the premises was a huge draw for us so we could wash uniforms

the suite was expensive for a night but there is a nice useable kitchen with a fridge, hot plate, microwave, utensils and flatware

fact that pool was shut and gym but ...... covid times health more important

breakfast had great choices but would’ve liked the eggs less salty and hotter

gum & laundry facitilies were nice too

love having a full kitchen & all of the space to move around in

clean modern space comfortable good location gym lobby bar

it was a little disappointing that the hotel bar isn’t open late

the hotel had their own bar which was convenient

super friendly front desk staff. big comfy rooms. great gym too. convenient location.

finally a nice higher standard hotel in worcester. nice rooms and great gym.

breakfast was really busy and there was not quite enough seats so we had to take our plates back to

we did not shampoo in the bathroom. one of the machine gym did not work.

gym was great!!

wish the pool area was heated

breakfast selection

the kitchen facilities such as the stove, fridge, and microwave are convenient, the bed is

the only negative was the breakfast. the only food was nutri bars. not very appealing.

would have been nice to have some juice as an option for breakfast

could have had some oj and yogurt for breakfast.

the breakfast is poor.

the breakfast was amazing

the breakfast had fresh and healthy options that we really liked!

breakfast was delicious

that the breakfast bagels were a little dry

breakfast in the morning was great. they make omelets your way. the staff was great!

gym was great. room was a good size. shower was nice

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wifi in room was sub-par. all else was very good.

hilton web says room service which was part of the reason we chose them

the pool was clean and fun

hot tub and room service