there is everything you need including towels and little things you might need after visiting the pool

the location is totally central, and the bath and spa services at this hotel are excellent

rm pool witch hydro massage,hot pool ,sauna and steam room ) is amazing

wifi

central location, great room, thermal bath spa, delicious breakfast.

the free wifi didn't work on my phone although the receptionists tried quite hard to sort it out

would be really useful if wifi info was printed out and left in bedroom

ike all

free wifi

lai served us at the hotel bar and again another lovely and friendly member of staff

wifi seemed poor or slow

i gave it 8 instead of 9 mainly because it doesn t have a gym or pool etc which i knew anyway but that s what would have made it stand out even more than it

get the wifi on the tv to work or the coffee machine to work in the room but only minor

wifi was basically inexistent - 0

spa pool an added bonus

very clean, great bar and restaurant

employees were really helpful and friendly from check in to room service

we enjoyed a good breakfast

location is perfect, hotel is new, and clean, comfy, etc. bar and food excellent :)

fitness room, super flexible staff organised extras to greet my wife on her birthday, location is

room service dinner was fab

the spa was a real highlight , perfect for relaxation and unwinding

ordered room service for dinner and the food wasn't very good

friendly staff, spa facilities fabulous and a great location

the hotel itself is clean, with a lovely spa included in the stay

p) to be downloaded in order to use the charger

the pictures of a pool are actually the thermal spa nearby, which is also gorgeous and worth a visit

excellent fast room service. delicious menu and top quality.

perfect for families with young kids

the dining room service was inconsistent and chaotic

room was on the third floor but their was a lift so no problem, we didn't have breakfast as it wasn't included

included wifi not brilliant.

not happy with the hotel we would have to pay for wifi all the hotels that we have stayed at the wifi is free

arrived with the wife and kids at 9pm

the town center, carpark affordable, family of 4, room wasn't ready but offered cookies for the kids while waiting, staff was nice

we couldn't even have a drink as room service

our friend was ill while we were away reception staff and laundry ladies were

as a sole traveller i requested room service but was told there weren't enough staff so i had to go out and buy food as it was

laundry is expensive to get done for weary long term travellers arriving here after many other

bar, room and from the staff gabriel completely mixed messages about drinking areas and room service were breathtaking, i questioned it all but was, well deemed an idiot - don t book

i had a pregnancy massage in the spa and i felt very relaxed and cared for

the beds and pillows were a slice of heaven and the spa was amazing

would have been better if the use of the spa facilities like the hot tub was free for hotel guests

room was lovely and staff were fantastic. my kids loved it, would stay again.

think it would be great to have a way to add gratuity to your spa treatment

brilliant staff, great location and superb breakfast ud83dude01ud83dude01

the bar is not a staffed bar, so you need to get the concierge to get drinks for you from it

see above. bar closed early at 9.30pm.

we usually stay at the bath spa hotel but we weren't using all the facilities so we felt it wasn't good value

very nice residents lounge / bar on the lower ground floor

absolutely stunning quirky hotel fabulous breakfast and the ding area beautiful

breakfast was lovely staff was lovely made you feel like being at home the shower was lovely bed

my room was not cleaned one of the nights and when the wifi was a bit unstable.

location of hotel superb - easy to get in to the centre of bath, and easy access to bath spa station

i like the option of room service etc

the courtyard area is lovely and the playlist in the bar is worth listening to- clearly it s been considered

wifi connection, our mobile coverage was bad

no coffee facilities in the room but room service just a call away.

wifi was very intermittent.

little in the restaurant, room service and breakfast menus for vegetarians

free ev charging (included in the - expensive - cost of the car park + valet service)

view -no elevator -the kids under 16 not alaoud -to many things in the night table -small

view -no elevator -the kids under 16 not alaoud -to many things in the night table -small

food is great, especially breakfast

you need to wait a good 20 min to have a 10 min swimming, gym is very small as well

was a little tired and there was lane swimming when kids allowed in so not much room in small

overly kids friendly and the restaurant staff were a little clueless about the food and

the glass of champagne was perfect, food in the bar was amazing - steak cooked to perfection.

the outside pool was beautifully heated and the facilities nice

although the half term break the kids will be around, we had much time to ourselves for adults from 6pm time

the restaurant and bar are amazing

extra to park onsite, couldn't lock windows or open properly , no complimentary water in room, no room service, would probably not stay again and look for a more inclusive

staff great, especially luke who worked in the bar , staff great, food

helpful room service staff

the room service menu offered more choice and in the lift an a la carte menu was displayed which wasn't

pool warm peaceful and delightful we felt like we could have been in the south of france comfy bed

had an early check in as our daughter was having her wedding at the hotel so it made all the difference to

beautiful room stunning hotel lovely spa very friendly staff

we enjoyed a light meal in the bar area in the evening as we had eaten at lunch and enjoyed a lovely crab salad, vegetable

as a family of four( two daughters aged 6 and 8) booked two separate rooms, of course kids room was the same price as ours

there were issues connecting to wifi which meant we couldn t access room service information

slight leak from shower corner by loo - room 305) lovely breakfast - very friendly approachable professional staff

didnt use the restaurant, but room service

very comfortable rooms, excellent room service

hate giving bad comments however the gym is a joke

the spa bath was out of order, but even if working we wouldn't have used it as the all looked rather

very comfortable stay and excellent breakfast

£20 for 2 beakfasts was a bit much proble lucky if it cost £8 for both think there profits off breakfast is

like everything ,location,staff at reception,staff in the bar for breakfast

spa bath wouldn't work and was falling to pieces

dirty room laundry strewn around corridor including thrown over a red fire

ey did not have laundry facilities on premises) or anything to do in the area

the wifi didn't get that far, and we couldn't get any network either

we ate at the bar and the food was excellent, served by very friendly staff

it was nice to have a choice either to eat in the bar or the restaurant

nice period property , location excellent and parking night porters all good friendly, chatty.

the spa was everything you need to wind down and the staff were extremely professional and made me feel

bath tub, perfect spa facilities included in the price, very nice bar and delicious breakfast

peaceful location and grounds, friendly staff, good food

felt it lacked decafinated tea and coffee in the rooms , would of also been nice to of had a mini bar in the rooms or at least a fridge with water in

location also perfect for visiting bath spa uni

the bar shut at 8-30

dog was welcome in the pub bar where food was served

one minor gripe; the bar closes early on sundays, which, in all fairness, we were told when we booked, but on a lovely

staff were very friendly and breakfast was included

the room was spacious and very quiet. very clean friendly staff good room service

also, has to be said that the room service options are always lacking here

we didn't like the food that we had as room service, it was such poor quality

no room service menu in room or do not disturb signs or internal room lock.

need to have more bar staff during the day part of the wedding we attended and need to have someone attending the

very friendly staff, especially the spanish chap in charge of the bar and breakfasts

there was decent wifi

we ordered room service and the burger arrived overcooked and dry as leather -

bathroom was sparking

) staff (especially mark the general manager and jo and finn the bar staff)

buzz the bar restaurant exceeded our expectations the food and staff could not have been better

breakfast was also delicious

delicious breakfast in front of the

lovely bar and garden with excellent food

convivial bar and great restaurant

there was excellent breakfast included, the bus for bath left directly outside, and the town is very cute

delicious breakfast in a beautiful setting, with attentive and welcoming staff.

the bar could have stayed open a bit later on a sunday night

was amazing beautiful and fun for family . kids loved it

building, amazing staff who couldn’t do enough for us and all tailored to making it a kids-orientated

pool area needs loungers

a king size bed and my two year old had a day bed, he was provided with a toddler stool, potty, kids shampoo/ body wash

special thanks to rumi at the spa for an excellent massage… i’ll be back

the breakfast was excellent

very limited bar and lounge space inside the hotel.

ich was a

public rooms and gym and frounds and equestiran facilities are very nice

to find beds beside the pool

spacious, great spa and great cottage accommodation for whole family with en suite bathrooms for

breakfast was amazing

when we returned to grasmere court in the evening we went into the bar and were served by a lovely, polite young man, kieron

warm welcome, helpful staff, comfy beds, cosy bar and absolutely delicious fresh-cooked breakfast served with a smile

relaxing, small bedroom/bath, however, bar and restaurant provide comfort

breakfast more than adequate and enjoyable

lovely fresh local cooked breakfast, with a wide range of choices

pool is a fantastic addition to the already lovely location, the bed was huge and soooo comfy

garden, the comfortable room, the swimming pool (the kids love it), great and friendly breakfasts and location near bradford on avon which is a super

we liked the ground floor accommodation, easy parking and the decor

breakfast was a good quality and a fantastic selection

cosy bar really nice staffs, good breakfast

we returned to the hotel after the end of the breakfast service at 10am (which we know), however we were provided with toast and juice which was

staff were lovely, and breakfast was excellent

bar and beer garden were also comfortable

lovely staff, great bar and restaurant and great location to all the things we wanted to do

if you are looking for a place with a pool or busy night time bar with karaoke then it's not for you

well spoken, knowledgeable and passionate about the place, we spoke to everyone from the friendly bar man to the hard working chamber lady and they were all very nice

the supplements needed to be paid for the higher quality dishes we've selected at dinner and breakfast

bar man was super charismatic and funny

check in is always straight forwards and breakfast and dinner is always a pleasure and excellent

wifi was very

just not recommended to anyone for business toilet and shower on the corridor wifi not working no restaurant nearby and the

great wifi

wifi login relies on a discontinued cloud service so doesn't work on some devices

place was spotless, all the luxuries in the room, kettle tv etc, the breakfast was brilliant and wifi also, good food served in the restaurant and a super sized comfy bed

very friendly staff great breakfast comfy beds

kids allowed to run around upstairs along hallways

ample parking and extremely comfortable bed

it was easy to use and with parking and bar facilities

the breakfast was a must. try the meals in the pub, very nice.

we had dinner & breakfast, the food was to a very high standard

early check in easy to arrange

the food in the bar was excellent

immaculate and comfy, staff were so friendly and the food was brilliant (both evening meal and breakfast)

the evening meal we had in the restaurant was delicious and there was a very good selection for breakfast

use of ev charging point

breakfast was a little chaotic but pleasant staff

lovely location, great staff and service. super breakfast

stunning hotel amazing grounds to explore the room was extremely clean and spacious breakfast was an absolute delight great options available staff very attentive customer service was

breakfast was not a great experience, left under heat lamps, scrambled egg was congealed, sausages

free parking as well,i will be back

gym it is loaded with lots of equipments ud83dudc4d

3 ft 6 then a slope to 6ft 2 dangerousness for kids or elderly or none swimmers

nice bright single room, lots of free parking, good size gym and big swimming pool open

as hotel guests you also had full use of spa facility

location, with a good pub section, and bar food and restaurant

quite noisey at the bar in the evening.

visited on a very busy weekend so there was a bit of waiting around at the bar and for breakfast

we had a very good dinner and breakfast

the service for breakfast was a little slow but hardly took away from the experience.

supposed to have a restaurant at the golf club but it only did bar meals

character mansion situated in the middle of golf field in beautiful surrounding

is located in a golf club about 100 meters away and dinner serving finishes at 8 pm although a bar stays open late

is located in a golf club about 100 meters away and dinner serving finishes at 8 pm although a bar stays open late

no dining or bar facilities in the hotel

good bar and a great sunday lunch

food, bar and breakfast. room good but bathroom cramped.

good food choices for the family in the bar / restaurant

from the chef to bar staff everyone was great and made us all feel very welcome

excellent friendly helpful staff large double room with a comfortable bed & a real fire in the bar which was perfect for a cold winter evening

waitresses are slow, dont come out of the kitchen, barely on the bar and never in the restaurant

wifi reception not very good and room very hot had to ask for heated towel rail to be turned off

free on-site parking

room service.

wifi reception throughout hotel is poor. at its best in reception.

ev charger , great breakfast and coffee.

good breakfast, free ev charging, friendly staff.

we had a couple of drinks in the bar after our party, and the staff were all really friendly and a pleasure to speak with

and clean room and bathroom lovely walk in shower excellent breakfast had an evening meal in the pub which was fab friendly and helpful

we asked for an early check in and this was accommodated

golf. i like rugby!

the bar area in the club is full of good energy

on a nice golf course beautiful greenary very peaceful

beautiful location, very comfy bed. friendly staff. the bar and food were good.

surroundings and it’s obvious the golf club works in harmony and is respectful of nature

lovely quirky bar area

decor very tasteful bar area beautifully furnished and designed

reasonable bar prices

latte for breakfast was to perfection

dinner with plenty of choices; outstanding full english breakfast, friendlt and obliging staff

if anything perhaps add a few more comfortable chairs in the bar and lounge

they also charged me a service change on top of a 5 room service i got

food / tasting menu is michelin star standard :) rooms superb and good housekeeping easy car parking beautiful well kept grounds close

easy parking

helpful staff, ev charger

food was outstanding and the 'gin' bar was a real experience

fires could have been lit in the lounge and bar areas to be more welcoming

just a golf resort; it's an old manor house with an incidental golf course

lovely long walks with tennis and golf opportunities

very comfy bed, bathroom amazing, lovely cosy feel in bar and staff very attentive.