visited on a very busy weekend so there was a bit of waiting around at the bar and for breakfast

quite noisey at the bar in the evening.

bar service was slow

location, with a good pub section, and bar food and restaurant

it was amazing start to finish loved the complimentary procesco and breakfast was fabulous

food was lovely - dinner & breakfast. attractive buildings and friendly staff.

prefer a bit more choice on the bar snacks and would have appreciated a fan in the room during the hot weather

all the staff we encountered were very friendly and helpful, right from our first check in to the bar and breakfast staff, we were made to feel very welcome and comfortable

dinner could be taken either outside or inside and the bar also had an outside separate space

breakfast

the included breakfast had great choices and really delicious

bloody good breakfast, nice people serving us.

well spoken, knowledgeable and passionate about the place, we spoke to everyone from the friendly bar man to the hard working chamber lady and they were all very nice

to instruct people that gin in decanter in room is free if you buy tonic from the bar but if you don’t they charge you £9 a shot of gin

breakfast was outstanding. the bed was very comfy.

swimming pool, mini gym

staff were friendly, talkative and polite. pool was great!!

told her the wifi was down, she couldn t have cared less, and gave me evil looks for the rest of my stay

room service great

good price in great location. breakfast and wifi excellent.

when we arrived and checked in there was no space left for dinner so out choices were either room service or going out

the hotel allowed us to dine with our dogs in the bar area which was fantastic

food / tasting menu is michelin star standard :) rooms superb and good housekeeping easy car parking beautiful well kept grounds close

location and great room service food

nice parking area, great venue, warm atmosphere

no -one to carry the bags, no greeting at the door, restaurant service terrible, bar service

would arrive hungry so pre ordered a picnic but that didn t happen so we then waited to order room service

staff, calm surroundings, excellent facial and spa facilities

public rooms and gym and frounds and equestiran facilities are very nice

the room service menu can be improved and the in room minibar facilities are non

a great base for a lovely relaxing weekend i only wish i'd brought my golf clubs as

we were offered a buggy ride to take a meal at the golf club, which was a nice offer, but we ate at the pub opposite instead

in a beautiful village with convenient parking this an inn full of charm, beautifully decorated with lovely food and exceptional

parking was difficult as there are no spaces at the hotel.

good walks from the village and a golf course as part of the whole set up

lovely long walks with tennis and golf opportunities

just a golf resort; it's an old manor house with an incidental golf course

helpful staff without being intrusive both at hotel and golf club large comfortable room to accommodate us and our dog

and other workers like the bar manager alex and other employees like owen and emily who are equally as outstanding and make

all the staff (the most knowledgeable bar staff i have ever met) to housekeeping, reception and beyond everyone was utterly delightful

the staff and the breakfast were amazing! the room was big and comfortable.

parking, love the real fire

lovely clean room. plenty of parking. lovely friendly hosts. great breakfast.

good snack in the evening and great breakfast - fresh and tasty

parking was tight and if you arrived late you might be on the road.

came back from longleat a little late on wednesday,the bar was busy so took some time to get meals organised but the girls did there best

the bar prices are questionable 2 largers £15

breakfast was included and was really well presented

the bar area is very cozy with a lovely atmosphere and live music which was lovely

i liked the clean fresh room with extra pillows and the bar

location was great, the room was lovely, they gave us a room with a small kitchen as we weren’t having breakfast which was really kind of them and even let us check in

worked very well because i belong to a bat group and we were doing netting and trapping at bath golf club which was only about 20 minutes away

little kitchen area was very well equipped and the thought and care of leaving milk and tea coffee and

kitchen and bathroom were modern looked like they had been recently upgraded

decor, comfortable beds, luxurious bathrooms, wonderful spa & pool and the staff are really professional

and clean very friendly helpful staff great food beautiful location and outlook really nice gym/spa fantastic golf lovely areas to chill and relax quiet rooms lansdowne suite was wonderful

a lovely place to stay with kids

the spa and gym facilities were very clean

staff extremely helpful both in the hotel and the excellent golf course and club

freindly staff in the bar and great breakfast

however, powerful public wifi enabled use of whatsapp mitigated this

bedroom, character bar with new oak timber earing area

free wifi

phone reception with ee which is obviously beyond their control so they gave me the wifi

the bar area was pleasant and looking on to grounds

character property in very good decorative order, delightful atmosphere, spacious with easy parking

like bradford on avon itself), and set in lovely grounds with views across the valley

location just a short drive into a lovely town, nice comfortable bed , hot shower , good wifi and a resturant on site

the room service by advance request policy is disappointing: obviously designed to save on staff

the swimming pool was great with an open view of the countryside

amazing country hotel. great spa facilities

excellent vegan breakfast! staff were friendly, professional and accomodating

a king size bed and my two year old had a day bed, he was provided with a toddler stool, potty, kids shampoo/ body wash

pool area needs loungers

there was no room service menu in my room.

we enjoyed a great breakfast in the

price did not include breakfast 90 for one night

no instructions in room to get room service. no phone in room?

the space, garden, wonderful easy parking, large room, great staff and food.

had to leave before breakfast served from 9

buzz the bar restaurant exceeded our expectations the food and staff could not have been better

breakfast was 1st rate

the bar area is really nice and the staff / food is excellent

) staff (especially mark the general manager and jo and finn the bar staff)

very friendly and kind staff. breakfast and scenery is beautiful.

spa bath wouldn't work and was falling to pieces

no fault of the hotel but the bar was closed due to a flood

brilliant breakfast

the spa bath was out of order, but even if working we wouldn't have used it as the all looked rather

stay, the gym is pretty basic, all new kit but very minimal

no problem parking and hotel was excellent, beds were huge and so comfy

parking on site

a spa would be good, and the gym is a little small, but perfectly functional

slight leak from shower corner by loo - room 305) lovely breakfast - very friendly approachable professional staff

breakfast was lovely and would highly recommend staying here

room, helpful friendly staff, swimming pool most refreshing, delicious dinner and a great gin bar to top it all off

lots of parking

the surroundings are beautiful and the kids loved to play in the gardens and swim in the pool

exceptional food and had the swimming pool to ourselves which was lovely

helpful staff - assisted us with some laundry and with advice on where to eat

the kids loved her

staff friendly breakfast excellent bedroom comfortable parking easy ud83dudc4c. x.would go again

kids really enjoyed the warm swimming pool

christmas market, same night nothing in city under 200 with extra for breakfast snd extra for parking last visit friends and i used outside tables, this time we sat in a lounge

nice little bar and excellent restaurant

the continental breakfast was included in the price of the overnight stay, and was one of the best we have eaten

the room, the location, the breakfast which was fantastic.

food and breakfast are amazing comfy bed very clean .the owner was brilliant

i had dinner in the bar downstairs, which was very nice and cosy with a log burner keeping us warm, and a cooked

lovely bar area

we went down to the bar at night and had some food which was amazing

probably stylish, i would prefer a standard towel bar rather than the rope ladder towel holder on the back of the bathroom door, as it made noise

bar downstairs had a great selection of arkell's beers both cask and keg

continental breakfast perfect for my needs very comfortable, good en-suite no other meals taken

was a shame when we ordered room service it never arrived and on checking the kitchen staff had left after taking our order

the house and the grounds were beautiful and the leisure facilities were amazing, the swimming pool was especially welcome after a day walking around bath

the glass of champagne was perfect, food in the bar was amazing - steak cooked to perfection.

the pool area could use a little investment

great facilities with superb spa, gym and pool

friendly staff and very accommodating with both kids and the dog

fantastic breakfast. room was so clean amd comfortable. great location.

delicious gluten free breakfast

no room service , got charged 10 parking

location liked all the exfra touches ie: lollies opening bar for us

see above. bar closed early at 9.30pm.

a bar in a hotel has got access to a lovely little garden

we did not use the bar and courtyard area, but this looked a very pleasant space

of stairs and couldn't find the bar initially - perhaps a guided tour of the building would have helped

a really lovely hotel that ensured a relaxing stay - lovely staff our breakfast was excellent quality and served to perfection the hotel decoration was in period

the wifi didn t work properly in the coach house rooms

the beds and pillows were a slice of heaven and the spa was amazing

lovely staff, beautiful style hotel, great breakfast and room service options

room was lovely and staff were fantastic. my kids loved it, would stay again.

the room was out of this world, as was the food in the restaurant and the bar staff were a joy

staff very friendly the young girl behind the bar was excellent

lady behind the bar told us of a good place to take the dogs to have a run around off lead which was only up the

make breakfast normally but made us free toast, coffee and drinks as had to leave early for the kids sporting event

rear bar area a bit basic i

wi-fi didn't work and the room backed on to a beer garden which had kids running around and screaming at 9pm when i was trying to

dirty room laundry strewn around corridor including thrown over a red fire

the building was amazing and the bar and patio were nice and relaxing

very friendly staff. the fact that you had ev chargers and free wifi.

free wifi and parking sealed the deal

room, very clean and nicely decorated, plenty of car parking, perfectly situated for bath university where we had gone to watch the fed cup tennis- only

small bottle of champagne in our room as we had just been married and when asked if we could have late check out they were more than happy to help

room service, need go down the stairs if you need any drink or snack , but still amazing

helpful room service staff

at reception and particularly the very friendly bar were excellent

the restaurant and bar are amazing

the breakfast is good the wifi is reasonably responsive expensive

atmosphere in the bar area and the woman who served us coffee gave it us free because the card machine wasn t

breakfast was great

wifi charge of 12

receptionist ria was very welcoming and professional, the room was very clean and up to date, the breakfast was fresh and again we felt very safe in the restaurant

could offer more in room info re room service/bar menu etc

i loved it here. the staff were amazing and the underground bar

the tv didn t really work so we couldn t access room service menu or chromecast

we ordered a toastie on room service

the location from bath spa station was amazing

- nice room - great toiletries from natural spa factory (bath) - central & easy access to the city and the train station to visit the

room service was terrible, food ordered very shoddy

lovely addition of cupcakes and 2x free drinks at the bar as a treat for my partners birthday.

location, room, particularly bathroom with spa bath and lovely products

art bar is an amazing looking area, comfortable and bar staff were lovely

wifi was very intermittent.

wifi for some reason could not connect with the external international vpn, which made the remote

about 15-minute walk to bath spa station

room was large, staff were wonderful. bar and dining exceptional. car valet service fantastic.

room service was great throughout and we really loved the suite

early check in easy to arrange

was excellent equal distance between bristol, bath and chepstow, breakfast was great and delivered with speed and accuracy, evening meals in the attached pub where

modern accommodation and really excellent bar food in the evening as well as a great breakfast included in the price

and breakfast was excellent

the breakfast was great, very good quality

the moment i arraived at the royal the welcome was exceptional - tim on reception and dave in the bar deserve special mention for beung so attentive and charming - the hotel is old but i think that

ideally situated as opposite bath spa station & close to roman baths, shops, cafes, cinema & restaurants

as a sole traveller i requested room service but was told there weren't enough staff so i had to go out and buy food as it was

breakfast was nice, kids loved it, very convenient location.

they offer room service but when asked it wasn t available

wifi seemed poor or slow

wifi was basically inexistent - 0

toiletries, across the street from a fantastic pub, the raven, good wifi, quiet location

spa pool an added bonus

hotel in a great location in the city centre, within very easy walking distance of shops, bars and restaurants

spa and pool, friendly and polite staff and comfy room

room was cosy qnd beautiful , the bed so cosy and nice complementary minibar, coffee and tea wifi was good location was excellent

wasn't thrilled that our spa session was interrupted by a 1-hour long senior water yoga session.

breakfast too expensive

hotel, really well looked after and very clean, super friendly staff, our reservation had breakfast included and definitely worth it, complimentary access to the spa in the mornings and

p) to be downloaded in order to use the charger

the bar had a nice atmosphere

the pictures of a pool are actually the thermal spa nearby, which is also gorgeous and worth a visit

poor wifi and soundproofing

excellent location, friendly staff and early check in was very helpful

up that the pool is only open to kids aged 12 and above which we hadn t realised

the room the pool the location

room was lovely, room service and staff were excellent and the facilities were brilliant

garden & pool

the spa and gym were very quiet and well equipped

not to have a room service / late evening offer - i arrived too late for the restaurant on my first night

a, sauna, pool, gym) included in the price - so we made good use of them

kids and adults enjoyed so much

buttery--not a good way--and served in a column configuration that wasn't very appealing--the kids wouldn't go near them

ordered room service for dinner and the food wasn't very good

everything was lovely about this property. great spa facilities

parking in the electric parking spaces, making it awkward having to ask them to move to charge our

friendly staff location relaxing pool and spa area! cool interior delicious food

food was amazing. spa area was lovely. staff friendly. beautiful building. free parking

the spa was gorgeous and i can t wait to go back, definitely one of my all time favourite hotels

g kids have own room, rather than one large bedroom or someone sleeping in the living room

th from the bar and breakfast) is fresh and tasty: loved it

breakfast lovely, very easy parking

beautiful room stunning hotel lovely spa very friendly staff

grounds are lovely staff very friendly and accommodating especially for families with little kids

bar staff were friendly and welcoming and food

fabulous bar & restaurant lovely garden area with outside seating & even a car

was how we wanted it large spacious building with a massive car park, no problem parking van and trailer for castle combe which is 6 miles

the staff were so kind - we arrived late and they made sure we could have a drink towards end of bar for when our son arrived

nice comfortable room lovely food great staff who couldn't do enough for you, nice bar area with some real ales and a good selection of lagers, would certainly stay there again if in

very clean rooms. bar staff friendly. very good breakfast.

wifi in the room would have been appreciated.

on a very hot weekend the outside bar and entertainment area was very welcome

the wifi did not reach the top floor and dropped all the time when it is advertised that it is

though it never is).