aspect was absolutely excellent, room, food, breakfast and dinner daily and lovely staff, nothing was too much bother

bar very welcoming as were the

dog friendly, lovely food, excellent drinks selection with knowledgeable bar staff happy to share recommendations

the bar staff were very friendly and nothing was too much trouble

the bar and dining area is really quirky and cosy

i then asked if there was room service breakfast and was told that there was

the bar area was pleasant and looking on to grounds

easy parking

like bradford on avon itself), and set in lovely grounds with views across the valley

very close to cumberwell park golf course , where we were playing

the swimming pool was great with an open view of the countryside

superb breakfast. feather pillows and duvet.

liked if there were loungers round the pool to relax and read a book/ magazine but not sure if that’s feasable given the size of the

pool tile very slippery on stairs

breakfast the next morning was excellent, despite my showing up late

amazing property, wonderful rooms, lots of parking

gym was so hot and airless, even first thing. could do with a fan!

food brilliant, friendly, wonderful location, brilliant breakfast (esp the dogs sausages!)

pool is a fantastic addition to the already lovely location, the bed was huge and soooo comfy

location in its own grounds yet close to lots of attractions in wiltsure and has great swimming pool

plenty of parking

party event on, bar very busy so maybe more staff on events

great service from staff room service was excellent special christmas dinner was delicious

prevented your normal high standards re room service everyone has had to adapt to extremely difficult circumstances but nevertheless it was

the building was amazing and the bar and patio were nice and relaxing

we had secure parking for our bikes - so slept really well

couldn't connect to wifi

shower/bathroom could have been cleaner the wifi password should be in the rooms or more obvious on

3 ft 6 then a slope to 6ft 2 dangerousness for kids or elderly or none swimmers

gym and pool just an added

- nothing was to much trouble, friendly attentive staff, amazing breakfast and bar selection, room was pristine with all we could of wanted and more

the staff made it exceptional, the rooms, the spa and the restaurant were perfect and i can't wait to go back

went for a room with a spa pool

tub suite room 18 absolutely amazing private garden with hot tub then gate straight out to heated pool and spa we had room service breakfast we had ice bucket and glass bought to our suite for our

the spa and pool facilities were also fabulous

excellent dinner and breakfast

the staff we encountered at reception, the bar and the young lady in the restaurant were all absolutely delightful

breakfast was super tasty and well presented everything about this hotel was 10/10 absolutely spot

the kids loved the homemade biscuits

beer garden overlooking the church with a big green area to walk the dog and a play area for kids

hotel, though the outdoor pool is camera-free, which stopped us from taking good pictures

the glass of champagne was perfect, food in the bar was amazing - steak cooked to perfection.

even plugged in) soap dispenser in shower didn t work, pool in spa was full of screaming kids, didn t feel relaxing as

spa was nice

i don t log into open networks as they aren t safe, but my partner did and wifi wasn t the best

room upgrade paid for but; broken spa bath shower head of the fixed above head height type on a wall and was either scalding hot or

beautiful quiet setting just outside bath - perfect after a day at the spa - nice and friendly

there is also a nice bar with a wonderful view

spa bath wouldn't work and was falling to pieces

outdoor seating for the bar and restaurant, right by the river side

staff were very friendly indeed. breakfast was lovely. che king in and out was quick and easy.

location liked all the exfra touches ie: lollies opening bar for us

bar downstairs closed early but we were there on a weeknight and the hotel was pretty quiet

no room service , got charged 10 parking

great location, beautiful rooms and a nice breakfast

location was great, the room was lovely, they gave us a room with a small kitchen as we weren’t having breakfast which was really kind of them and even let us check in

worked very well because i belong to a bat group and we were doing netting and trapping at bath golf club which was only about 20 minutes away

little kitchen area was very well equipped and the thought and care of leaving milk and tea coffee and

kitchen and bathroom were modern looked like they had been recently upgraded

for us the tradesmen stopped working each time we exited our room but negotiating luggage and kids past all the tools and materials was not appreciated

extras in the room comfortable bar good breakfast helpful staff

the wifi signal was weak at times

receptionists , restaurant staff , bar staff and cleaner ; all were welcoming , friendly and professional

bar, room and from the staff gabriel completely mixed messages about drinking areas and room service were breathtaking, i questioned it all but was, well deemed an idiot - don t book

stay, breakfast and cocktails

pro: located a stone throw from bath spa station and a short walk to the main shopping and f&b area

the tv didn t really work so we couldn t access room service menu or chromecast

the rooms were clean and a good size, the breakfast was great with a good choice of options

they gave us an early check in and late check out

breakfast was delicious and staff excellent

however if you are looking for a hotel with 24 hour service, swimming pool and spa this is not for you otherwise

perfect location; great staff and accommodations. breakfast was a bonus!

snack choice at bar in evening

appreciate the complementary drink in the bar as it was my birthday

the bar area is very cozy with a lovely atmosphere and live music which was lovely

very cosy bar downstairs close to where we wanted to go

breakfast was included and was really well presented

the bar prices are questionable 2 largers £15

breakfast starts late at 8. but good things takes time

no instructions for equipment or info on check out times, wifi etc

room service was terrible, food ordered very shoddy

staff were brilliant from the reception desk, the bar and the breakfast staff, cannot thank them enough for their hospitality

whilst we didn t use the bar or breakfast it looked great and i d happily come back

the free wifi didn't work on my phone although the receptionists tried quite hard to sort it out

the wifi didn t work properly in the coach house rooms

no special attention to travelling with kids, the website mentions otherwise

they provided a free wifi and other facilities for the guest in hotel area

spa and sauna fabulous very impressive fit out with stylish art pieces no expense spared really

the room assigned, soundproofing was really bad we could hear the very noisy family above us with kids running jumping and shouting

very comfortable rooms, excellent room service

stay, the gym is pretty basic, all new kit but very minimal

the gym was basic and small

breakfast was lovely staff were very friendly and attentive room was immaculate

easy to find and plenty of room for parking

hotel, really well looked after and very clean, super friendly staff, our reservation had breakfast included and definitely worth it, complimentary access to the spa in the mornings and

bit noisy in our room 216 having a scheduled pool time

in your hotel, the hotel staff was excellent, the best impression was made on me by the spa

breakfast, spa, fitness room, staff

breakfast was wonderful

everything was good but i wish sofa was better and comfortable for kids to sleepud83dude1e shower was not draining water very well either

the breakfast was fantastic

to pay for just the basic wifi seems unreasonable personally, especially at a 4-star hotel in the modern-day

wifi was terrible. constant internet drops and poor signal

they also accommodate our early check in

the wifi was real slow but apart from that everything was perfect.

location - hotel just a 10-min walk from bath spa train station and located at bath city centre, so very close to restaurants, pubs and cafes;

lovely time, the reception and bar staff were brilliant. brilliant location.

was a bit of mould in the mini fridge, the wifi signal in our room was patchy, some design features were not that practical

spa pool an added bonus

nice to see a variety of tea, coffee, and hot chocolate and the cookies when down well with the kids

buttery--not a good way--and served in a column configuration that wasn't very appealing--the kids wouldn't go near them

there is a heated pool, which is extremely relaxing and refreshing

very nice helpful staff very comfortable bed and room and loved pool and spa

thoroughly good stay, with great pool/spa facilities and great staff. a real winner ud83dude01

i would highly recommend using the hotel's restaurant and bar

affic & kids partying in the evening) but nothing to horrendous

nothing - our stay was perfect. we hope to revisit once the spa is ready!

the room service was quick and impeccable

poor wifi and soundproofing

one of the staff members also kindly logged the tv into the correct wifi network for us to watch netflix

little in the restaurant, room service and breakfast menus for vegetarians

very good room service

poor wifi

wifi was very intermittent.

but they are all excellent lack of staff to provide meals on evening but we managed bar closes a little

inadequate wifi

ample parking and extensive grounds

the hotel allowed us to dine with our dogs in the bar area which was fantastic

the pool was open and an nice addition to the available facilities, i went in once but was a bit cool

the bar and restaurant were lovely, the room was great, and the staff wonderful

reasonable bar prices

decor very tasteful bar area beautifully furnished and designed

the bar is lively and friendly, shout out to eve and the chef gareth for going above and beyond for a

hostess and the bar staff were all great too

at reception and particularly the very friendly bar were excellent

the bar was a perfect place to wind down

we were very disappointed there was no room service - the only downside to the stay!

hadn t eaten since early lunch it says in the booklet in the room they would try to accommodate room service where possible but i rang reception just for a sandwich and they said it could not be

room service might be a nice

if you are looking for a place with a pool or busy night time bar with karaoke then it's not for you

breakfast was outstanding. the bed was very comfy.

the supplements needed to be paid for the higher quality dishes we've selected at dinner and breakfast

was amazing, however we paid for 1 night with evening meal and breakfast included, but there was alot of things on the menus that you had to pay on top for

check in is always straight forwards and breakfast and dinner is always a pleasure and excellent

i hope that kids could use pool for longer, currently only 0900-1000 and 1600-1700 2

we were escorted to the bar dinning area

kids swimming times were very limited and wasn't too impressed by quality of my massage at the

the spa is very accessible and beautifully put together

from the spa, the breakfast, room and great service

from the chef to bar staff everyone was great and made us all feel very welcome

we had dinner in the bar sat next to the fire and xmas tree

good bar and a great sunday lunch

food, bar and breakfast. room good but bathroom cramped.

excellent friendly helpful staff large double room with a comfortable bed & a real fire in the bar which was perfect for a cold winter evening

of a mix up regarding ev charging as this was the reason i booked the hotel for two nights on business

breakfast

breakfast was a little chaotic but pleasant staff

the breakfast was good but varied between menu and buffet. ev charging was a great bonus

really nice place to stay with amazing nature around. breakfast was ok.

everywhere , staffing level wasn't great , long wait in bar

location, with a good pub section, and bar food and restaurant

it was amazing start to finish loved the complimentary procesco and breakfast was fabulous

visited on a very busy weekend so there was a bit of waiting around at the bar and for breakfast

no toast at breakfast everything else was ok.

beautiful room stunning hotel lovely spa very friendly staff

thought we would be eating in a relaxed bar atmosphere with a menu to suit

easy parking

had a cream tea at the hotel which was very nice but we didn't eat any meals there other than a room service breakfast which unfortunately was not what we had ordered but we were compensated for

room service was a

improvement i can think of is perhaps leave some salt, pepper and olive oil in the kitchen

only bar snacks/ breakfast available

service for the breakfast wasn't very good at all , it was at the golf centre so not within the accommodation

is located in a golf club about 100 meters away and dinner serving finishes at 8 pm although a bar stays open late

value for money. free rain of house and facilities with an honesty bar for refreshments.

room service food could have been a lot more interesting and lack of cleanliness in coffee maker

lovely grounds, great bar and restaurant

limited menu e.g room service menu is the same as the brasserie menu

the grounds are large and beautiful and we had a good experience of two meals from room service

we very much enjoyed using the spa facilities especially the hydrotherapy pool and the steam room

staff were incredibly friendly and welcoming, the room was clean and the breakfast was delicious with a great selection of options

one of the team, lowri, was very helpful and arranged for an early check in for me which was much appreciated

it has a nice bar and garden at the back and the beds were very comfortable

the bar had snug rooms off it with sofas and good music to chill

the cocktails were good at the bar and staff were friendly

very friendly staff, good breakfast (included) and delicious pub food for dinner

george is very welcoming and the bar staff are lovely and friendly

i requested an early check in as we had a wedding to get ready for the staff were very helping and sorted it for

modern designed bar and dining area

cooked breakfast

friendly and a great room, the pie and mash was really good, very friendly bar staff

staff were friendly and so helpful, my room was clean and comfortable, breakfast was very enjoyable

clean friendly service and excellent value super breakfast

clean and comfortable - nice full english breakfast

the bar was great

the staff we met were helpful and friendly, and the bar restaurant was perfect for our needs

one minor gripe; the bar closes early on sundays, which, in all fairness, we were told when we booked, but on a lovely

dog was welcome in the pub bar where food was served

in a lovely location by the water it provided a relaxing restaurant, bar and beergarden with good food and plenty of space for work and play

staff were very friendly and breakfast was included

parking on site

breakfast excellent, bed comfortable, shower good

it was easy to use and with parking and bar facilities

good facilities in the bar with a play area for children

car parking was readily available and free

the wifi signal in our room was weak.

no food available for room service!

staff are very nice and helpful. evening food is good. excellent wifi.

sorted out early check in

clean rooms and bathrooms, access to pool and gym, a pleasant ambience, friendly staff, 100% recommend