wanted to use the pool, but we needed a swimming cap and flip-flops

there was no hot tub or jacuzzi, just a small pool which was not available and didn't look clean

has a nice cold pool to refresh after a long walk

the pool was amazing and the location too.

it was also stated that the spa and pool where included just to find out that the jacuzzi had to be paid separately and the pool was by

the bar area could be a bit more comfortable

the advertised room service was not available..

breakfast was excellent the bar was excellent overall a very enjoyable stay

we had an end-of-the-hallway room and the wifi was a little slow

wifi good

good off road parking under the hotel

underground parking was a bonus and it's free

underground secure and free parking

nice little bar and restaurant

the hotel has an underground car park (max headroom 1

really, could have done with more staff on in the evning to cope with the bar and restaurant

i have never had bad coffee in a bar or restaurant in spain so it should be

the hotel also had it's own restaurant and bar so you can rest if you don't feel like exploring

good secure disabled parking, free wifi throughout and nice dog walking round about

for late check out only 5 per hour up til 5pm if required

safe, bar fridge and espresso maker with pods

location and bar / restaurant

high-speed wifi very nice personnell complimentary coffee machine in the

secure parking. room had a balcony. good wifi signal. close to ferry port.

in addition the bar and restaurant staff were terrific, particularly the two slightly older servers who we assumed

occasionally have bar tender stop by pool and ask guest if they need drink

bell staff and bar staff were hit and miss

the pool was very relaxing, pool bar food was very good, and the staff was very warm and on top of

the views from the terrace and pool are what make the hotel exceptional

view is wonderful, staff was very professional, room was well appointed, beds were comfy and the breakfast was divine

location is good - near the port, in which restaurants and bars are located

style-on the whole friendly staff-bar prices,especially bar meals, fantastic quality at very good prices

location, bedroom, bar ..free parking

also late check out 12:00 which a big bonus

very relaxed atmosphere for what is quite a busy bar area

parking

was clean as was the bathroom, bed was comfortable, not a huge choice for the continental breakfast

room was very good, and the dining room served an enjoyable breakfast

very friendly and good price. garage parking for motorbikes.

+ own garage + good breakfast + quiet location

also, there was the bonus of an ev charger in the hotel car park

it is not posible wifi connection

some facilities and better wifi connection

breakfast super! wifi too difficult to use.

the room service menu says kitchen open until 4 pm, but when trying to place an order at 3 pm they tell

theyve thought of everything from a fantastic kiddies' corner on low tables so the kids can help themselves to a bloody mary station for adults

things which took the points down - wifi not working almost at all, kept disconnecting

good wifi

ce to have smart tv in the room, but netflix

the wifi is not very good. the check-in is impersonal.

r hotel standards) tv screen, very fast wifi, nice view over the stadium and cityscape

when trying to order a room service - needed to go down to reception desk and order it), ordered food itself wasn t good

to complain about, perhaps a small note: a qr code for room service is available in the room, but the order still needs to be placed by phone

clean, comfortable, good wifi, as would expect from this class of hotel

room service food was quite average

he helped me find a place to do my laundry and gave me suggestions on where to eat and where to shop for some specific items i was

it was very well located, near the guggenheim museum. the room service was also good.

of room service/food options close by

friendly staff, early check in, comfortable room. very close to guggenheim museum.

no room service to order some food

clean great breakfast lovely staff

a notable feature, not often found in many hotels, was the fully equipped gym with professional fitness equipment

posh & executive feel that was really nice for the kids to also experience

the included breakfast was good as was the salad we had in the bar one evening

clean, great location, comfy rooms and a lovely gym

the spa and gym facilities were excellent - clean, well maintained and quiet

the swimming pool was cold.

the pool is not worth it. might as well take a run or go to the gym.

outdoor pool was a bonus and great location with lovely restaurants and bars nearby

we enjoyed the gym and the pool

walk to guggenheim very stylish design - room very comfortable staff are exceptionally helpful breakfast was

quality of the wifi is very bad.

nice clean hotel with free usage of a really good gym down the road.

mini bar price list was missing

t there was a conference on) and poor bar area

high standard of maintenance and great ambience, especially in the ground floor bar area

location, fantastic facilities including gym and spa, superb breakfast on the terrace with beautiful fresh produce

is no room service during the day or evenings

there is a great roof terrace where a very substantial and delicious, fresh breakfast is taken every morning

was a bit expensive but worth it)

room service is available in case you need it

an excellent stay with young kids - highly recommended

little attention for the kids (drawings with stickers which kept my 4yo busy for a while :)

we needed to do out laundry and there was a laundrette conveniently located very close by, and the location of the

free wifi, free coffee service

appeared to be a very new appartment there were still a few essential things missing from the kitchen, but have already mentioned to the hosts

very kind to ring and say room was ready for early check in

the kitchen is really just a corner. not setup for any real cooking.

would have appreciated a few minor additions in the kitchen such as a kitchen knife, chopping board and wine glasses but this was the only negative

well equipped kitchen and

service, room, breakfast, restaurant and bar and location

along the waterfront, directly beside the guggenheim and a 5 minute walk from the restaurants, bars, shops, etc

haven’t try the breakfast, coz we usually do not enjoy buffet, but we have had an apero at the bar and food was good

lobby bar, adjoining rooms, minibar full restaurant available, exvellent housekeeping staff and laundry

lovely bar terrace where we sat later and had sundowners

would have liked interconnecting room for the kids.

location and excellent breakfast

amazing buffet breakfast with everything you could want

breakfast was great

staff were really friendly and helpful, very clean, cool room, cold water dispenser was handy, bar on location was good, no issues with wifi, breakfast was excellent

no cooking facilities, fridge did not work. said mini bar but there wasn’t one.

nothing else, no bar or food facility

not sure if there is a bar below but one of the nights it was quite loud, the noise ended around 22:00 though

hot and stuffy, and very loud since it's on a busy street where people are outside at a nearby bar being very loud all night long

opening the window meant that the noise from the neighborhood bar was loud, and i could not sleep well at all

might have been nice to have had better bar facilities.

location was great we walked to the old town for dinner with the kids and it was close to many shops etc

was large and comfortable with one super king size bed plus two fold-out single beds for the kids

excellent staff, efficient air conditioning and wifi

also i tried to order room service and they only had 2 things available from the menu

they even allowed me access to their gym shower off-hours because i flew

good gym

also i was pleasantly surprised by the gym

hotel was very good and the service of their staff ( oksana at the front desk and ruben at the bar ) made our stay very pleasant

my family also really enjoyed spending time in the gym

room was comfortable, wifi worked, staff very friendly and helpful

good wifi, tv with international channels

in the area there are very good pintxos bar and restaurants ignored by tourists

and seems there are kids that time also they're running in the hallway

location, nice rooms and the spa was amazing.

was a better room that was unused than the one i had booked, and whenever i called, reception and room service were extremely responsive

also good wifi

wifi is blocking certain network services without giving you upfront or during usage a warning

i had to work for a while and the wifi was good

the wifi worked well

the room was spacious, quiet, and impeccably clean, with a big, super comfy bed that made for a great night's

unbeatable location, beautiful rooms and lobby, great staff and a decent gym

amazing breakfast, bar and of course staff

the restaurant was closed on the sunday evening but we managed to get room service

very nice decor !! very nice breakfast very clean

evening menu was limited in the restaurant but the lobby bar served good food.

breakfast choice was huge

was excellent , great choice probably the best we have had in awhile * staff were excellent * bar stayed open late and prices were not inflated * best pillows and bed i have slept in for awhile

staff, facilated an early check in and always available to answer questions

however, room service had a nice selection and the delivery was timely

very nice and helpful, good breakfast, bonus was a nice bar area to relax and have a drink

it's small hotel with no restaurant, bar only

the lack of bar service.

there was no wine in the bar the first night, but then they

there is staff 24/7 and a bar with snacks

the old town is right across the street check in time is 12pm no early check in

room service available, brakfast very tasty and a restaurant within the same building

drinks offered on arrival and got a token for a drink in the bar - staff very helpful - helped with cases etc and recommended where to go

could be softer bar should stay open later for hotel residents and room service should be available until

the hotel bar is also a treat such knowledgeable staff always make your drink experience unique

shame that nothing was open

the pool, gym, and spa are amazing

not much you could do but the pool and sky bar was a bit limited in size

well equipped gym and spa

for breakfast room and gym was out of that section and a flight of stairs down

gym is great as well, staff is friendly

staff very friendly and kind. lovely gifts in the room for our kids.

beautiful breakfast

fantastic location, comfortable beds, great staff and a lovely breakfast.

great helpful staff, good breakfast

great location in the old town. great sized rooms and breakfast was fantastic

hotel bar was very nice, good drinks and food

the gym wasn't in action whilst we were there

they also managed to accommodate my request for an early check in

and staff very kind providing ice repeatedly for friends injured wrist, giving a complimentary late check out after we were up all night at the hospital

the room service and cleaners entered as they pleased without ever knocking.

i don´t recommend it for families with small kids, because the breakfast is not available at hotel

we are a large family with 2 kids and 2 dogs but still it was quite comfortable for us

nice room and stay with kids had a beautiful view over the city

great location. fabulous friendly staff. great bar & restaurant next door.

spotlessly clean rooms, the elegant decor, the lounge area, the bar and restaurant

restaurant bar staff were extremely rude, ignored us and kept serving spanish customers before us even though

the bar is also great

the addition of the bar next door for a lovely breakfast was also fabulous

get what you pay for, and it is not cheap; an enormous family room, welcome gift for the kids, more than delicious breakfast buffet with plenty of options & good quality, very friendly

i coulnt open up the lock door from the room through the app, neither connect wifi

entering the hotel sometimes, certainly with kids, is very unpleasant due to the smoke

good if used some more options of tapas at bar without ham.

details for the dog and kids.

they also had a kids menu which was the only one we saw during our 5-day stay in northern spain

not enough sunbeds around the pool.

loved the spacious comfy lobby pool massive advantage

location is not convenient as uphill from most places, the breakfast was available in the room service menu with both continental and english breakfast, but i was told that service started

also nice kitchen, i enjoyed it, state of the art facility gym and spa i spent most time there

room was exceptionally clean and comfortable, blind on windows and fully equipped kitchen in room

gym equipment could be improved, and one night the guests next door sat outside talking until 3 am,

the room has a kitchen enough to nourish yourself if you stay in, a sufficient bathroom and the most important –

it contained kitchen, separate shower

room was not big but just perfect and cozy with all the facilities you would need, including kitchen

breakfast was excellent

breakfast was basic but sufficient

breakfast was good and staff very helpful.

another surprise was breakfast, which is simple but very tasty

property, great evening meal and breakfast