drinks at the bar were cheap

the staff was really helpful.good fun and happy lot.the people in the bar was friendly was good

the staff were friendly, even though it is above a bar you couldn't hear anything. newly painted

good place . bar nice

were very nice and friendly, bar prices were good

lovely bar and restaurant on site

food in thai restaurant exceptional and nice bar downstairs for drinks

the little touches like leaving a chocolate bar and bottled water made it a lot more personable than other hotels

the lady on reception/ bar was fantastic and our evening meal was lovley

we ate down at the champs sports bar , excellent a 10 min walk, decent prices, lovely food

we couldn't eat in the bar area with our two well behaved dogs with us, so had to have room service

i d like to mention the guy behind the bar thursday evening -his name was ewan

comfy bed, bar and restaurant onsite, breakfast and the choice was fantastic and lovely and hot

we used the bar and restaurant, great service very attentive staff

size of room, bar area

lovely bar area and food was delicious

moved to bar and had lots of room, plenty of light, and attentive staff getting me drinks and food as and

and reception , bar staff experience very attentive waiters excellent and very attentive always on hand with a big

we were tired from traveling so didn't want to have evening meal in the bar just wanted to stay in our room

bar food lovely, great room and breakfast

one person serving in the bar..i work in a bar and wanted to help them.

the bar prices were a bit high

we enjoyed the bar next door- would recommend

we were early so had a drink in the bar and were served by some very attentive and courteous staff

grill bar full and only restaurant open was closed for private party.small swimming pool

room was a good size, lots of storage too, shower was good, bar and restaurant are lovely and the staff are very

the drinks at the bar were a bit expensive

was superb, nice to have a bar downstairs and food was great

friendliest bar manager and staff we have come across in a long time

good was beautiful and presented lovely the staff are so nice and helpful the bar staff where chatty and cared about our

the bar was very relaxing and the restaurant was soothing

evening meal unless you book you only get a bar snack.

nothing except that the bar menu is a little limited but not a problem

ambiance and bar was so welcoming & enjoyable

knights restaurant and library bar very pricey for us .

excellent dog friendly bar & restaurant

fresh milk available from the bar and a teapot in the room small but important things

the bar and restaurant were spacious, comfortable and cosy

the restaurant and bar area are really comfortable and welcoming

requested an early check in because we were attending a family funeral and we needed to change clothing after

under new. management t of the bar & cafe great staff made welcome as regular visitors

the room is very neat and clean. nice pub bar & karaoke life band and parking space too

good bar and lots of entertainments available

we ate in the bar in the evening and the food was very good and excellent value for money

was great, the room was clean and comfortable and the bar downstairs had live music on

the decor of rooms and bar is great

is a little noisy earlier in the evening due to the bar below but did settle out

we had a late lunch in the bar which was very nice and the staff who looked after us were very pleasant and attentive

very clean friendly staff good food and bar prices reasonable

however i am pleased the queue to the bar wasn’t big for checking in

little hotel fantastic food great reception and bar staff was disappointed at 9

the menu was burgers / hotdogs , could do with a bit more of a bar lunch menu

we could have had,a cooked breakfast but didnt know that there was another menu as it was on the bar counter and no mention of anything else on offer could possibly have been were it was seen

staff were fab, especially the young lad who was on the bar on saturday night, very friendly and chatty

good to have bar and restaurant within the hotel and room was comfortable with everything there that was

15pm and check in was through the bar area

very comfortable room, lovely bar and restaurant.

was a lovely, clean hotel with a bar and restaurant

after dinner and a more relaxing space would have been nice - we were offered the downstairs bar but didn t want to be on our own and loose the

the bar and restaurant had a brilliant atmosphere and the food was amazing and very well priced

greeting by the young lady at the bar - who provided me with a welcome pint…made me feel very welcome…room was immaculate and hot

heels downstairs there is a bar where loud music and a drunk client prevent any rest

the drinks are the bar and cheap as was the cost of the room

great bar with great prices, we even received a free drink on checking in

the bar was lively with loud music but i couldn't hear anything when in my room, it's as if it was

good value , clean comfortable. nice bar downstairs doing good food.

hospitality, good deals on drinks in bar 2-4-1 on some drinks

friendly and very attentive staff, great value for money, food in bar was amazing and well priced

food at restaurant was first class and bar had live music and friendly locals

microwave or bar fridge in room

location, clean, modern hotel with bar and restaurant

location is ideal in summer weather as its just a lovely short walk across the bridge to the main bars on the quayside but the hotel area itself is nice and quiet, the beds are so so comfy and the

friendly place lovely clean room a d great full english breakfast and nice sports bar 5* from

, nice bar and good and really friendly bar staff

staff were lovely, the bar and food area was huge, with great tvs to watch football waiting for my taxi

the language of one local person in bar was not necessary.

the bar area is very nice

the food in the bar was very reasonably priced and very good quality

all staff, from charlee in reception, who i'd been talking to on the phone, all the bar staff, waitresses,

food at highfield was still exceptionally good though choices limited to bar meals with chips or a thai restaurant

reception and bar staff were all lovely and housekeeping were happy to oblige when i asked for coffee & milk too

paying those prices for it super friendly staff aswell verry clean rooms great signal on wiffi bar and drinks are cheap would definitely recommend paying the extra for a river view

staff and bar were l9veto sit and relax in.

very friendly bar staff and nice relaxing bar

good value for money, close to city center, nice restaurant and bar around.

cal lass libby) to bar staff and breakfast - all superb

views were lovely at breakfast, in the bar and some of our family rooms

friendly staff, rooms was clean and spacious and food was great in the bar area.

reception

only downside drinks from bar very expensive, but for the hotel prices where in line with what we paid for room

bar wonderful, we didnt have breakfast

the courtyard for pre dinner drinks and bar are was very comfy

the bar is festive and the barman, jack, was friendly and super interesting to talk with

bar was nice and quiet, amazing restaurant with excellent food and staff

all the staff from the manager and reception to the bar tender and maids were so polite and

oh and a 24 hour bar too

modern, new .. everything works , nice bar area, lovely service from staff

modern and very clean open lobby which led to the bar then breakfast area.

great bar and staff

nice bar and huge lounge area

new and clean. 2 years old. not too big. nice compact bar and restaurant. good breakfast.

we had an evening meal in the bar watching football which was very good and reasonable , they also had happy hour from 5 till 7

lovely hotel, very friendly staff. breakfast super. evening bar meal ok.

clean, friendly staff and good location. nice and spacious rooms, good bar and nice facilities.

arrived early but the room was ready and we could have pre match drinks in a relaxed comfortable bar within a

the hotel's bar is very cool, and the rest of newcastle's nightlife is within just a few minutes' walk

staff were lovely and friendly especially the bar staff they went above and beyond to help

we loved the decor of the whole hotel. stylish rooms and relaxing bar area.

amazing decor, super friendly restaurant and bar staff

very attentive staff in both the bar and restaurant

group of loud lads in the bar early in the evening that spoiled the ambience for a while

the room was pure luxury, and the complentary free mini bar and sweets was a lovely experience

customer service from the time you arrived, at the check in desk, in the bar and restaurant was outstanding

nice cosy and comfortable bar area with good ambience

the bar area downstairs was excellent, a very enjoyable experience

dissapointed the bar was closed when we got back 2330

best we have had from any hotel stay ,rooms decent prob due modernising, but ye a good hotel good bar ,good sleep and great breakfast in the heart of where you need to be thank you

customer service, from reception to bar to breakfast staff

the bar area was lovely for an evening drink/ meal

staff, reception & bar staff were so friendly, excellent service, good price & location, room clean & has everything

the room, very clean, the staff. particularly the staff at bar and restaurant.

mini-bar, naughty in that it s just pop and water! don t say free bar. bar means alcohol

it's an excellent hotel with a superb bar which is part of gino's restaurant

found at the edge of the quayside, the hotel had a busy bar and restaurant but we couldn t hear a thing in our room which was perfect

lovely hotel. very modern and staff were very friendly. great atmosphere at the bar with the dj

shampoo supplied so you must carry your own, the breakfast was fantastic every morning, and the bar was fun to hang out in

the only issue is there was no bath soap or shampoo supplied so you must carry your own, the breakfast was fantastic every morning, and the bar was fun to hang out in

great venue - close to restaurants and water. excellent price and a great breakfast

nice staff good breakfast

location, friendly staff, clean rooms, breakfast was amazing, lots to choose from

grounds were absolutely stunning, the restaurant and bar was perfect and so was the lovely

food at the adjacent stables bar was great

great service the stables restaurant and bar was amazing, food was top class as was the service

the stable restaurant and bar were very nice as was the food

the stables where they had the dining room and bar was simply stunning

guest at the hotel denied access to the roof terrace bar

the bar was card only. cash is freedom. we need to still take cash.

the rooftop bar was an unexpected bonus with the best views over the town and tyne

experience but it would have been nice to have had a china teapot in the classy downstairs bar rather than a cheap, stainless steel one

one evening which were disappointing after the quality of food and drinks we had in the redwood bar and the maven

good stay ideal for the arena good room very clean great temperature breakfadt and bar good too

food at the hotel is of a good quality and the bar is well stocked and nice to relax in

could not work out how to open the mini bar asked staff and still didn't work.

the gin bar provides food where we ate a few times

facilities and location are very good. breakfast is nice as is the bar area.

the breakfast buffet was tasty and there is an evening meal/ bar option until 9

great location, clean , good bar selection and top quality staff

the bar closing at 3am

the bar was good value too

nick the bar man was an absolute crease. poor lad needs a raise.

the bar is just beautiful, the staff were really friendly and welcoming

the decor is so lovely and the bar has really good vibes

loved the modern feel and the bar downstairs was very trendy with a dj

was very good from all staff service food drinks location and very helpful could get drinks in bar and take up to room not a

lovely bar next door

before stayed somewhere who provided free water, orange and choc bar from mini /ar, replaced daily

restaurants and bars

bar staff lovely

location and what an amazing hotel, full of history and great bar and very helpful staff

nice bar too

service, after travelling all day we just wanted to shower & put on pjs but had to order from bar

also, the main bar of the hotel was fab early evening for a cocktail when we first arrived and was bouncing (same

bar menu limited, would have liked more choices

the bar was open 24 hours and you could get food 24 hours plus the location was great

the bar prices are excessive.

fresh pastries, cereals,cold meats cheeses and much more lunch/evening restaurant is the bar and grill dietary requirements catered for and gluten free options available , we opted for

on arrival we were given vouchers for a free drink from the bar and vouchers for costa coffee and money off food and drinks, we were not expecting whiowas a

bar staff amazing

the breakfast was great. bar was lovely. friendly and helpful staff.

the bar in this place can be a little more expensive than most of the bars in newcastle, but you'd

very comfortable bed and drinks in the bar were lovely , cocktails ud83cudf78

wish the bar had stayed open a bit later.

coffee at breakfast was poor. bar shut at midnight.

the bar area was beautiful, the room was lovely and the bed was very comfy

rap music in the bar of the hotel, with volume increased and inappropriate, vile lyrics.

the bar and bistro staff were lovely, nothing was too much trouble

spacious good idea patio doors open for golf access neat bar area very friendly staff from the moment we arrived to depart thank

staff very friendly, room good and lovely bar and restaurant area

the bar is comfortable and nicely decorated too with a good choice of drinks

bar service was excellent, friendly and professional throughout our evening

our room was located right over the bar and we were a little concerned about sleeping

a perfect location, very walkable to the shopping centre and the bars and restaurants

excellent location, nicely refurbished and bar on site

clean hostel with a nice bar and pizza s are lovely

bar area is a

lovely bar and breakfast area

the customer service was very friendly and bar was well furnished, good value for money

never been to newcastle so the lady behind the bar gave us really good recommendations of what to do in the evening

fabulous location, gorgeous bar and staff, super comfortable bed

room was very clean with a really nice bar area to relax

food delicious, lovely atmosphere in the bar and beautiful room. loved the bath!

all staff we encountered whether it was bar staff, cleaners, check in staff were extremely friendly and made us feel so welcome

room was amazing and bar was inviting also

there is only this cottage and the nearby black horse beamish restaurant and bar that belongs to the same property

had a wait at bar for drinks but there was a wedding on so only a little niggle!

a major problem but more of a suggestion: bar / restaurant area was a bit cold in evening - but i did not have a jumper

was a little cold in the bar area… but i think the heating might have been on the blink as there were oiled filled

toilet had basic liquid soap only, there should place convenient size toothpaste, shaving jel and bar soap as well

hardly anything! bar prices were a little high but it's a hotel bar in the city so expected.

and the hotel was clean and the bar reasonably priced

there was also entertainment in the bar whilst we were there

the layout was spacious with plenty of space to sit and relax in the bar area

spotless, beautiful rooms, amazing powerful shower,great choice at breakfast, bar staff very chatty

lovely rooms, lovely bar area and great, friendly staff.

and affable, special mention to daniel and victoria at reception as well as to the lovely bar staff

the service at reception, restaurant and bar was excellent.

restaurant and bar ambience, staff friendliness, food and drink quality all excellent.

recommended the indigo to others a special shout out to daniel on reception and laura behind the bar these two made our holiday

lovely bright and clean hotel with great bar area. will definitely stay again.

modern hotel , friendly staff , lovely room , huge bed , fab shower , bar area great

lovely stay lovely bar lovely people, really nice for a nice little get away!

as i arrived early, i was able to remote work in a quiet bar area of the hotel and was then offered early check-in free of

it is excellent value for money with a bar down stairs and a lovely breakfast in the morning

nice bar with a pool table downstairs

nice bar downstairs and if your going out in the town this location is good, it’s a 10 minute taxi

no bar due to refurb

love the sandman , and the sharks bar

pillows were comfortable, having a sofa bed was an added bonus, having the kitchen and breakfast bar worked very well , we will definitely be

woman on reception was lovely and bar staff were friendly and very helpful

the location is fab and the bar below is brilliant.

but clean rooms nice bathroom , good facilities with a large table outside and lovely micro bar inside this is the perfect location for a night out with the girls

breakfast room was very nice with a large breakfast bar and comfy sofa

quiet and nice little bar area downstairs too got a great night sleep was ideal (especially for

the bar is situated on the ground floor and the staff were very helpful

in a club house hotel (lots of party animals and drunks) i arrived to lads getting drunk in the bar and trying to chat me up when all i wanted to do was relax after travelling 7 hours

a gentl at the bar said my larger was flat i couldn't tell but the barman threw it away and brought in other staff

log fire and leather sofas to sink into in the bar area

beautiful grounds and enjoyed the fire engine bar and a meal in the restaurant

nice rooms, restaurant and relaxing bar area

at the inn, the hot tub was amazing, also nice touch with the complimentary stocked mini bar and welcoming treat board on arrival, we have booked up again to visit shortly 5* from

really comfortable bed!! very friendly bar staff.

comfortable room, nice bar showing football, staff very friendly

bar & bistro are lovely, food good and great selection for breakfast

the food bar not being open till 1pm

gary, the bar manager went out of his way to help

friendly staff. the bar staff and manager were helpful and friendly

staff were amazingly supportive and had a good chat with the bar maid and owner

the bar downstairs is also an option for food and a good place to grab a drink pre / post match

food in bar was lovely too

the bar food is excellent

we are in the bar in our first night, food was beautiful, as was the breakfast we both had each morning

modern design, room was decorated beautifully and the bar and restaurant facilities were exceptional

hotel the bar perfect the rooms clean comfortable perfect location the beach just over the road the best

liked that there was a good bar on site that served meals

both the bar meal i had and the cooked breakfast were not that great

bar staff great

not enough bar staff - long wait for service

great size room. very welcoming staff. superb food and good bar prices.

bar prices very reasonable and food choices good

plenty of choice on the breakfast bar and a large full breakfast if you preferred

didn't fancy eating the menu on offer in the bar area

the spa facilities are excellent, bar lovely and cosy with a good selection, the staff were very friendly

had a bar meal which was quite poor, very small portions and not very hot

bar and food areas were spot on and staff pleasant

a bonus also, i loved using the pool, jacuzzi sauna ect, the food was delicious, drinks in the bar were reasonably priced and it was excellent being able able to take my dogs

location. as a family i like the bunk beds for the kids. restaurant and bar is very good.

for breakfast and put our cooked breakfast order in behind the bar

leather seats in bar area ripped and worn

the view and been able to take my dog with me in the bar and for breakfast

have been great to know what was going on in the bar downstairs as there was a quiz on and it was a bit late to join after returning to the hotel

brilliant staff both on reception and in the bar :)

bar was a lovely area decorated nicely with great choice of beersthefood was excellent

staff on reception were great, staff in the bar too

great bar with atmosphere

the bar / lounge is great and, although there are a number of pubs and restaurants in the village of

there was also a bar by reception which we used prior to meeting up in newcastle and on our return late evening

complaints - great hotel and located near to the city centre - staff brilliant throughout - bar facility adequate for our

lovely decoration and also that the doors were locked at night and only guests allowed to use the bar area

very friendly, and helpful, thank you (a special shout out to night staff steve who manned the bar on our return to the hotel after our arena riverdance show)

comfortable rooms and beds excellent prices and value great location for easy access to bars, restaurants, coast and city centre flexible hospitality including bar opening times and

everything, clean amazing staff are friendly and a fabulous bar attached.

e pubs, restaurants, so we used the hotel bar and

restaurant and bar were not open until the specified time in the evening, went over for a drink at 8pm and they

breakfast was nice although not included in the little bar next door

the girl on reception was friendly chatty and just , brilliant ud83eudd29 all the staff in the bar a young blonde girl and a young man where again friendly and chatty and brilliant ud83eudd29

there's a very good bar on site if you fancy a drink or a bite to eat

the bar was open to drink outside with a telly showing the football and the wify was excellent

good location... very clean, friendly staff, lovely bar area

my room was above the bar - very nice bar at that with outdoor heaters

the bar the food and the staff.

shower facilities , very spacious room ,pool table was fantastic , excellent buzzing bar , the staff were great too , tv excellent

there is a bar with everything you could need

no bar yet not for familys but clearly states that.

hotel was spacious with very friendly staff and had a decent bar too

the hotel staff, bar and pool table

bar area very inviting and with an extensive menu of really good food

hotel was recently renovated, we loved the way the restaurant and bar looked

great friendly staff. very clean. good food. great bar an beers

great hotel, bar and restaurant. staff are fabulous.

the food both evening and mmorning was excellent and the staff in the bar were brilliant

bar and bistro, service was excellent, the staff couldn't do enough for you

were very friendly and helpful , lovely welcoming place to stay , beautiful reception area and bar

phoenix bar lovely and

mostly pretty good, bar a bit expensive

lovely bar too

lovely staff and big rooms. fab bar next door with a nice vibe

is on the main road with all the bars and restaurants next door and walking distance

the mirror secured on the wall at thd other side with no sockets making it hard to get ready but bar that everything was fantastic

e spy bar etc) but in the evening there was no one around so there was no noise at all from bars etc when

had a very pleasant stay, even though our room was in the carlton above the spy bar we knew what to expect in reference to some noise, this did not take away from our overall

the staff on arrival were lovely and luckily we got to enjoy a few wind down drinks in the cosy bar before relaxing in our gorgoeus room

good parking and good location

loved all the car parking availability too

the food in the bar and grill was delicious so i definitely recommend that restaurant

bedroom, bed, leisure club, bar lounge, breakfast all excellent while staff were legendary

room was excellent x bar drinks good value x close to places of interest

bar food was good in portion size and breakfast buffet was very well stocked with plenty choices to

cocktail from the bar was weak, had to send it back to be re-made

the bar area was a bit small so we had to sit in the carvery

couldn't have been better.. all the staff were amazing the bar staff were epic

restaurant service great, bar staff terrible waited 13 mins for a bottle of prosecco rib room not been for 6 months,

the main bar area was tired looking and could do with updating to be the standard of fusion

also the bar staff and drinks were very nice and the breakfast was lovely

the bar downstairs was very nice with a tv and sports, good value for money

very comfortable nice bar area, able to order food in the evening hotel very clean, public areas very pleasant lovely

dene is walk away its comfy clean a bit maze to find reception but bar has door to reception carpets are nice thick no lift though

the only negative was the bar drinks weren t the best.

nice room comfy bed nice staff good bar food

extremely clean, good shower, well stocked mini bar and snacks

excellent, grounds lovely, river walk in grounds superb, room clean and spacious with mini bar and coffee maker, big bath with

from shower toiletries in room, service at meals and friendliness of staff and bar staff

staff, well equipped room, good breakfast choices and a relaxing bar with an interesting drinks

location yet close to good restaurants and bars

town pub, pleasant clientele, great bar staff

the staff were lovely, the locals in the bar were friendly

food is served on the premises but they let you order food in to eat in the bar, they have various menus behind the bar

poole table and bar downstairs

also the bar downstairs was friendly and the girls ordered a taxi for us to go to our venue