it was a saturday evening when we stayed, the venue had a dj in the bar downstairs so we enjoyed an evening of free entertainment whilst having a drink

the bar was also great with plenty tvs showing the football and very friendly locals

staff were amazing and the bar was really friendly and welcoming

their bar had a live band

great music great hotel room brill bar staff very helpfull

staff were so friendly.very clean.great bar and restaurant.

lovely bar and rooms

staff were friendly and helpful, the bar was comfortable, the room was really clean and the overall experience was excellent

the bar and restaurant was very modern and enjoyable

the bar is also top notch

bar and lovely garden

they do have a bar but as i was going out i didn't use

no dinner available and bar closed at 10 pm.

there is also a bar available in the eve

everything. location, staff especially julie amazing hostess. the bar was pretty good too.

great value for money nice bar and restaurant

very clean and great location. staff were lovely especially in the bar area

no food or snacks available at bar when we came in at 11pm

nothing to dislike. from the bar to the bedroom, it was very nice.

we was even allowed to take our drinks from the bar to our room in the evening

was handy for where we needed too get to, room was very good, bar and food where excellent, staff friendly,kind,caring and polite, the lodge was very clean and

the bar area was lovely with a piano and plenty of drink choice

bar area was brilliant on a friday night, live music and plenty of choices for drinks

bed very friendly staff big room good for the money bar if want a few drinks and chinese over the

bar and snooker tables if you want them

better selection of ales in the bar but that's being very picky.

nice room,good and friendly staff,nice bar and food was excellent,breakfast was good, all in all excellent, would definitely stay again

breakfast and bar food are

bar and all food served are great

location, facilities, bar, breakfast were all good value

perfect place with free parking

the bar was very lively when we arrived but didn’t disturb us once in the room

it was a saturday night and there was an event on in the bar/function room which was friendly but busy and we worried about not being able to sleep

there is a bar and restaurant on site, though we did not use it

location for the city centre great welcome the staff are very welcoming and helpful great bar and food menu good value for money too

the bar was excellent with tasty food

breakfast and had nice meal in the bar area of hotel the night before

dined in the bar twice and food was delicious

a fantastic bar with lots of gins

although i appreciate it may of been bank holiday was extortionate as admitted by a member of bar staff when mentioned during discussion

restaurant and bar was great

and hotel excellent staff friendly and helpful room comfortable and well furnished and bar prices for a hotel

the hotel features a cozy mini bar just past the reception, a great spot to relax and enjoy a drink

a quaint property with an onsite bar and restaurant

grounds to walk round was lovely and the staff were freindly and restuarant and bar was nice

hotel was really nice, lovely restaurant and bar

food was excellent, especially the steaks - we ate in the bar which was friendly and the service first class

the bar shut early !!!

food from the bar menu was on the 1st night quite good, but on the 2nd night the fish was over cooked and was

we had a wonderful meal in the bar and enjoyed drinks after

bar staff really quick and friendly - abby and chris

convenience of the bar and restaurant, clean, stylish room and friendly staff

bar & restaurant on site

food bar staff were exceptional rooms was clean big and spacious

the check in process at the busy bar area

the bar closes a bit early

the mini bar is complementary great size tv

there’s a bar downstairs in the hotel and as a solo female traveller, i just didn’t feel safe

and the speakeasy vibe of persian bar is amazing

it had a lovely little cocktail bar and restaurant at the location with a lovely coffee shop next door

the experience was great except the early check in fee

the car park ticket and free drink voucher left on the bed is a nice touch, the honesty bar and the highfield pub next

although we did not use it, the honesty bar was good

the honesty bar was a nice touch and the room facilities (hot chocolate and home made biscuits) were a bonus

at check-in , in restaurant and the bar were all lovely

honesty bar is a nice touch, breakfast was delicious

great location easy to find restaurants bar and casino within walking distance

we haven't tried the restaurant but the bar offered a nice selection

bar and restaurant good

the bar and staff were very helpful

location, rooms and facilities in the room, good in restaurant, parking

staff were very friendly reception hannah extremely delightful and helpful bar guy young and friendly

taylor at the bar was exceptional

the bar has a decent pint to drink too

the bar area.

the breakfast choice was great and a cosy bar area too

centre and transport breakfast well presented lots of choice there wasn’t much staff around in bar area waited quite a while for staff to serve

perfect location, great bar area and super friendly staff

the bar entertainer was excellent

the dinner menu was a little overpriced but the bar menu was not bad.

the roof top bar was excellent! staff was really helpful and friendly!

hotel is on top of a bar so don’t expect a good nights sleep

breakfast was good

arrival the staff were very friendly and helpful the hotel is very clean and the breakfast is lovely

nice place goof area and breakfast was great buy wifi and signal issues were abysmal

bar food, 2 for 1 offer and another 20% off if residents was fantastic value

the food is good and staff are very friendly in the reception and the bar area

lovely bar area and breakfast

the bar / restaurant staff couldn t do enough and the breakfast is cooked fresh - no congealed

of the young bar and kitchen staff felt under trained or supported and this came through in how they conducted

great location, spotlessly clean in all areas very good breakfast, bar service very good.

clean good signal on the wifi location very close to brindley place and the utilita arena bar open 24hr a day with limited food options also available 24hr staff very friendly and

as a family we liked the bar area and staff where very friendly.

long queue at bar for a while.

snack bar caused a delay due to payment options and reception had to support

we had food in the bar in the evening that arrived quickly and was hot and very tasty

dinner, which wasn t ideal as we were tired and wanted to get go bed, the young man behind the bar couldn t apologise enough & offered us complimentary drinks after our meal, which was very

great bar area

like the spa the swimming pool and the golf course,the breakfast was very nice the bar food was

i didn't realise there was a separate bar menu

bar with a lovely atmosphere

lovely bar

the water pressure in the shower was amazing. it was warm and cozy. the bar was very nice too

i was a bit concerned for the barman as he seemed to be on his own on a sunday afternoon, greeting and showing guests around as

collar place, interesting people at the bar and staff that is quirky in the right way

the bar was a bit impersonal.

bar / restaurant looked very nice

had the executive suite), the facilities at the hotel such as the lounge area and the on site bar were great

i wished the restaurant and bar was open a bit later only because i missed itud83dude03

the staff in the evening at the bar was exceptional

loved the complimentary mini bar and balloons on the bed for my partners

bar, breakfast and restaurant food was outstanding

wasn't very pleased with the bar upstairs closing so early, when brought 3 business colleagues back for a drink after dinner at

the top floor bar with it's dj in the evening were a great touch

lots of noise from 25th floor champagne bar & restaurant through the night

comfortable and helpful staff and rooms also nice bar and area to play pool and have

rooms, staff and 24/7 bar lovely place and right by o2 academy

clean and modern, with super friendly staff and a great bar area with a pool table

there's a bar in reception but we didn't use it

slow at reception til a 2nd person came to support

fantastic bar and breakfast

bar was also lovely

and convenience to the theatre very friendly staff great comfortable foyer/ bar and restaurant

staff were friendly, bar was lovely and breakfast was great.

ok for us but the bar did close a little early considering it was a new years eve stay.

we had a few drinks in the bar on the evening and the lady serving us was

location was amazing and on site bar and coffee shop was great extra!

no facilities at the bar to make coffee when starbucks was closed

really nice friendly bar area, overall excellent value for

the bar staff were excellent as were breakfast staff

the hotel itself has a gym, bar and room service is available for food

guests from the bar next door sitting on the steps smoking

poor service in bar when returning from concert

the drinks in the bar were a little expensive

great tea selection and coffee machine - the bar staff even kindly gave me some oat milk for my coffee as i'm vegan

very comfortable bed. clean. very close to theatre and shops. nice bar for evening drinks

tired just needs revamp can get noisy and cramped for space in foyer and bar area with the conference s that are held there but thats a minor inconvenience

the stuff at the bar lack customer service skills

the hotel bar was lovely and the bar man was such a friendly pleasant man, the whole staff team where very

irish guy behind the bar was really friendly and attentive

was a ideal spot to stay close to the canal and utilita check in and out was a breeze comfortable bar area to relax in

we got a pizza at the bar which was really tasty and very large

staff very helpful and friendly. excellent bar and food service way into the night.

options, self service enabled with time management, reception staff were friendly and the evening bar man was warm and friendly

nothing - maybe the bar could stay open a little later

were welcomed amazingly by every staff member, from reception, to bar staff and breakfast staff

huge bar and restaurant with plenty of charging points and looked great downstairs

big beds and clean rooms with a bar and breakfast option in morning

a special shoutout to geoff, and ashley from the bar and restaurant they were incredible

a huge shoutout to shesh, ashley, and patrycja, on the day and night shift at the bar and restaurant you all are amazing

there is a 24 hour bar and restaurant

bar across the road doesn’t close till 3am so you can hear the music from there but it not that

the staff were incredibly helpful and welcoming, lovely bar area and breakfast.

at the bar is dear rooms aren't luxurious but the price and staff are great; breakfast has a lovely

for a low budget hotel, the bar and food options were fab

rooms, great bar and restaurant, staff brilliant

drinks selection and mini bar and room service prices could be improved upon as we would have used more if discount was

price and facilities available in the price and of course the mini bar and snacks available for

shopping staff all friendly and helpful breakfast was lovely would recommend the eggs benedict bar snacks really good

very welcoming, rooms were beautiful, plenty of room, mini fridge, tea making facilities bar downstairs, restaurant, lovely breakfast choice of continental and cooked

hotel was brilliant staff where lovely breakfasts was amazing could get served at the bar till late anything you needed for the room was put in right away thanks for the great

bit or a delay/confusion ordering food in the bar that evening but we got sorted in the end.

tas on the bar was so bubbly and chatty

restaurant and bar area was good, we had evening meal and drinks which were reasonably priced

friendly welcome, spacious room, relaxing atmosphere in the bar and the huge selection of fresh breakfast options

having a bar on site with happy hour from 5-7pm was fab

staff are friendly when you see them the bar is un attended so waiting a while location brilliant but reason would not stay again 4

bar staff are rude

the bar was well stocked and breakfast was good value

staff were very helpful, the whole place was very clean, the room, the bar area and even the outside area, even the toilets in the bar area, the breakfast was very

friendly staff in the bar, the bar area is spacious and inviting, the bedroom was nice and the en-suite was new and the

great bar with friendly locals

was wonderful, 24 hour bar yet the rooms were silent

the customers in the bar were very welcoming

we ate in the bar and the food was lovely and hot and very

very modern and clean - nice bar with good food

the bar areas were noisy with loads of uncontrolled

good bar with good choice of bar snacks

lovely, bar staff friendly, bar food good, but the leisure suite staff exceptional and pool amazing, monday

great bar with real good prices

great place and desk guy was sound and bar beside great crack in station bar very friemdly

mostly everything, couldn't fault the hotel.except for the bar closing early.

close to new street , comfy beds , pool table in bar and jukebox , lovely barmaid .

would have liked a night cap in the bar when we got back but it had closed at 8pm.

the staff were all incredibly friendly and gave great recommendations, including a nice bar for us two ladies

mum and i) to watch the world cup match at

very nice hotel great location. to top ot off hiding bar downstairs was a fab find.

breakfast was amazing with great choice kushal looked after us in the bar made great cocktails, very polite and welcoming

the bar area is comfortable where you can relax and have a snack with your drinks

the bar was lovely especially the outside seating which was spacious

lovely bar and restaurant area and good food

lots of space to sit in different areas near the bar & outside

,the history of this place is really interesting then out at the back there is a bar some booths , tables and a dj and street food vendors , amazing stay , walked into city centre

outside bar vas very welcome

unlimited juice bar good location

very clean good bar and facilities

bar service, and breakfast good

there was also a note with a chocolate bar left on the bed as a lovely extra touch

great location friendly staff. bar open till 2 am. nice clean rooms

no luggage storage options so if you arrive before 3 you have to pay early check in

time telling when the website said alcohol at the bar was not available at 22:40 informed it was nearly 23:00 when restrictions started

easy walk to bars, restaurants and nearby convenience store

a guest laundry, staff available 24/7 and a bar were all appreciated

dining table in same place as the bed and having to go next room to get clothes out of wardrobe bar closed at 9pm: we arrived back from a dire football match needing a night cap but were too late

the reception area with small bar was bright and airy

setting and ambience the bar is awesome with great cocktails also , new york style breakfast was aweaome

the staff at reception and bar are excellent.

proximity to the centre bar area

location and bar area and breakfast and comfortable bed great hotel!

interior decorations of the rooms and all common spaces( restaurant, bar madeleine, staircases)

we especially loved the bubble lounge bar which is inside the building

lovely bar and the room was perfect

around major roadworks, keeping bags safe for us and even carrying them out to the car, and the bar staff and breakfast room staff as well

the room , bathroom was amazing, and the staff , especially the two lady's on the bar was outstanding , polite, couldn't do enough for me

the bar was a lovely space to relax in, and the food was delicious

reception and bar staff lovely. room clean and bathroom new. good teamaking facilities

great interior ,bedroom was gorgeous with great character, pub adjoining to it was lovely and the bar man couldn't have been any more helpful & nicer, looked after us really well , nice continental

great room, great bar with roof terrace at the adjacent button factory

button factory bar and restaurant next door nice too

i prefer rooms with a view - room 9 has a view of the upstairs bar - but it’s just a quibble!

nothing! although the lounge bar was really warm when working in there in the day.

everything beautiful hotel.. welcoming entrance beautiful room, nice restaurant and bar area

breakfast bar was delicious and plentiful

bar comfortable, live music and reasonable priced drinks

my only complaint, if pushed, was the lack of a wc at bar level which meant going downstairs to use the loo

hotels location was lovely and the bar was great too

nice bar and restaurant

barry and the other bar staff were lovely

lovely room with all needed for a great stay. bar fantastic atmosphere and lovely time.

location for us as we were attending a concert at the utilita arena, a nice cocktail bar where we had a few drinks after our concert

at the bar for quite a while to order food in the evening, staff were busy on main reception

reception & bar staff pvery pleasant and helpful

staff, bar and dining area, in easy walking distance of station, museum, central chrches, library, metro

modern rooms, very comfy bed and big for singles, bar downstairs and breakfast area nice

drinks at bar could have more choice

nice it was clean and there was a lovely atmosphere, i checked in later and managed to sit in the bar area for a while with mum and had some food and hot chocolate, beds were comfy and room was

man bar wasn’t open this time

bar area just recently renovated - looks great

amazing service from nicky, cath, abby, jag the wonderful housekeeper, the restaurant and bar staff, and in general, everyone who works there

food and bar area good

the music in the bar area was too loud for my taste but that's just me.

the staff member who served us at the bar at around 1am was also very friendly

breakfast and the bar area

spacious room, excellent breakfast and nice chilled out bar area

relaxing bar and lounge area

location, super clean hotel, with friendly helpful staff, with bar and evening meal facility

drinks prices in the bar were a bit expensive.

was brilliant the facilities were good bar open till 2am brilliant for a night cap

a great location near the downtown area, a comfortable, quiet room, a nice restaurant and bar and wonderful staff

bar looked great

having to walk across the bar to get the elevator to the room.

excellent value for money,comfortable bed and the staff were so helpful especially the bar staff on the thursday night we stayed and the staff that cooked our delicious breakfast,she was

good all rounder with secure parking and a bar downstairs

lovely helpful staff, when we were due to leave my friends had a flat tyre, the bar staff and locals at the pub all helped to make sure she got back on the road safely

bar staff where friendly michelle n rachel was great hostesses punters alike great fun so welcoming

about bathroom frankly was dirty tv was small and the constant noise from the customers of the bar was unbearable for 100 quid i'd expect clean room with ac or a fan at least all in all we payed

realistic in my opinion when we arrived and parked our car there was glass all over the floor the bar had broken glass on the floor and a lot of the seats were in a terrible condition stuck

room had everything that we needed, we only stayed one night, ordered a carry out and ate in the bar would be great if they did meals at night time as the breakfast in the morning was

i did not use the restaurant or bar so can't comment on those but i was offered the option when i booked in

i can t comment on the restaurants or bar as all these facilities are currently closed due to the restrictions

staff were lovely, they have a beautiful bar area and dinning area

location, price , good bar in hotel & bars on campus

beautiful hotel - room was lovely and comfy, the bar and restaurant area also looked beautiful walking past - although i didn't make use of those

bar was definitely over priced but bar that nothing else

tasty breakfast . bar open late . comfortable room

social aspects, the large open spaces for congregating on the ground floor in the bar and in the restaurant

very modern with nice bar area and separate dining facility

dogs are not allowed in a restaurant, but no problem as we could eat the breakfast at bar area

young bar and restaurant server was very attentive and looked after us

the bar & restaurant staff were very tentitive and the breakfast choice and quality were great

the bar could have a better range of drinks, there were no non-alcoholic options for example

plus a lounge, a bar and food available

reception and bar area was nice and relaxed

also a bar & large reception area with comfortable seating

we wanted food or a drink when we checked in at 2 and both bar and restaurant was closed

staff, bar n location

also no prices up at the bar and was charged 5

was spotless, staff were friendly and hotel bar was a bonus after a hard day at work complimented by the rooms low price i would definitely

hotel has a lovely feel to it and the bar and eating areas are very spacious and clean

bar, restaurant & reception area modern & smart

the hotel bar staff were also nice and open late

even though i had fully paid on arrival for my room and bought a bar meal separately with a different card

clean room. well equipt, warm, great bar food and breakfast. quiet. friendly staff good service.

we were also told about the happy hour when we went to the bar for a drink, which was really helpful

we joined locals in the bar for a quiz night and had such a brilliant evening with them and the bar staff; everyone was

a lovely bar meal and took part in the pub quiz, very welcoming locals

lady behind the bar was so welcoming and would have loved to stay another night

the staff wasn’t the fastest at serving you at the bar but not a major issue.

we had a drink in the bar during the evening which was served by friendly staff

throughout our stay when we had a drink in the bar and at breakfast staff were first class

the staff were really friendly and helpful and the bar was well stocked and staffed, always a bonus

lovely staff, bar area was clean and comfortable

convenient that there is bar at hotel

the air con on a very hot day in the bar was a bit fierce but..nothing really to complain about

good staff and great bar and food great to have use of pool and gym

are exceptional from elaine at check in who helped us get a quiet room to all the bar staff who all offered to help me carry my food and drink on different days

the staff were so friendly and welcoming. bar staff very efficient.

the large bed the bar area and the staff

good facilities . all night bar !!

comfortable rooms.staff friendly and very helpful. bar snacks good menu and breakfast excellent.

spacious, bar with great staff

the bar staff were lovely and friendly

bar area was very comfortable

of a run down/industrial area, however upon entering the premisis the lady who greeted me at the bar was lovely, directed me to my room and the parking to the rear

clean and quiet nice bar area and the manager pauline was brilliant we enjoyed our stay here very much don’t believe

to stay for good prize, close to city center (about 3 miles), very nice and friendly staff, big bar inside with really good prizes, room was clean, smell nice with fresh towels, bathroom with

staff was really nice, we were allowed an early check in and we were assisted immediately when we reported an issue with the heating

the restaurant and bar area was perfect and we had a really lovely

we did not have the opportunity to try out the dinner or lunch but there is also a nice bar open in the evenings

103 very close to reception and bar so a little noisy at times fire alarm went off at 3 am for about 30 seconds

lovely hotel lovely bar nice staff

bar and restaurant downstairs is nice and modern and the staff are very welcoming

big hotel, lot's of parking (which you do have to pay for but not bad price), nice bar and restaurant area, they do have leisure facilities but we didn't use them (+)was clean, staff were friendly (except one female) however breakfast was lovely and the bar was brilliant (+) the bar was very convenient for us and it was just a good no hassle stay (+) evening meal was excellent in the restaurant, and staff in there and the bar were brilliant too (+) every area reception, restaurant & bar so friendly and efficient (-)needed more bar staff (+)desk and the bar staff were excellent (+)from reception to bar and waiters and waitresses were fabulous (+)rooms were clean and tidy and bar area was very nice. staff super friendly

no entertainment and not alot to do for kids

pool area a little on small side but all leisure facilities catered for

all gym and leisure area was spotlessly clean

breakfast queues and good run out

pub is fab - old-fashioned ale pub with great selection of beers, friendly people and good basic bar food (fresh cobs, pork pies & giant scotch eggs on grab them - served warm & super tasty)

nice ales in the bar too

rooms - very clean and comfortable - in a great pub with good beer & nice bar snacks

bar with black country ales on tap, and a small number of rooms upstairs

manager could not do enough to make my stay more enjoyable , the bar staff(mia & josh)offered a warm and smiling welcome upon entering the bar

only thing worth saying is the bar area isn't open all the time, though i do suspect that if you asked it would be open as you

i like the bar and the scenery

the restaurant and bar was closed due to covid so it’s difficult to judge the hotel properly

bar had closed by 11pm and there was nowhere to buy a drink

thought the bar was a bit vibeless, it felt a bit like a waiting room

off to a high standard of decoration in the victorian theme, with beautiful chandeliers in the bar area, this hotel is a hidden treasure run as a family business where you can see the owner

very nice bedroom, good bar ( except for the taped up couches )

also, whenever leaving the hotel we were asked to leave our key but this was at the bar and, when it was full, meant dropping it off and picking it up again could take several minutes

the atmosphere in the bar on a match day is marvellous (if you’re a villa fan)

after the event i attended at aston park returning to the hotel, the bar was overly busy

host was amazing, bar had a buzz about it you don't normally get without being full on

host was lovely, and opened a small and cosy bar for us even though the next door club was closed when i visited

on the evening the flirts bar is really friendly

staff were super friendly, food was amazing, bar was cosy and friendly.

friendly nice bar comfy room