we had our own private pool

:) ) wifi pretty bad to non-existent even in our ground floor room

it includes a very simple breakfast of fruit, yogurt, a pastry and coffee or tea, but you can request a sandwich

breakfast was good despite it is a light breakfast and due to covid the restaurant is currently

very clean, nice landscaping and pool/jacuzzi

the parking is small and if the hotel is full you need to leave your car's keys to the host

they took our breakfast to our room and it was delicious

spa is wonderful, food is great, staff is amazing!

it is a matter of time before a tragedy takes place in this hotel (the summing pool is also really dangerous

garden, the pool (only a small part is heated though), the staff, nicely decorated room, air conditioning and

pool was a bit too dirty

the pool was just right for this canadian after my hike up the mountain and back my family

parking is a little bit tight but they had enough space to accommodate all guests' cars

the grounds are superbly cared for, with beautiful gardens and a wonderful pool

breakfast was delicious

breakfast was great, best chilaquiles ever

maybe more options for breakfast would be a good idea

parking facilities are perfect in a place like tepoztlan

we always had hot water available, there was no noise coming in from the street, the swimming pool is lovely

the parking is also good as it is gated

the micro pool deck is the only place to take in the 'vista', kind of a misnomer 'vista tepoz', wholly

second is absolutely stunning surroundings, rooms are spacious, very well designed spaces

the roof top bar was out of service when we stayed

spacious room and bathroom

nice breakfast

property, tastefully decorated and comfortable great pool

the baked goods served at breakfast time were not fresh

were friendly and kind and make you feel welcome especially through a very generous and homely breakfast

breakfast was not included

parking space too small, had to be moving cars around to enter or leave property.

the parking area is small and its entrance is extremely narrow

poor wifi connection

out early is an issue, especially if you're going to use parking there are beautiful lighting fixtures in the

and comfortable room, water provided for guests and friendly staff wifi is slow , but it

also, the curtains were very thin so the light from the parking lot went into the room all night

it was good to have parking right in front. shower was nice and hot. bed was comfortable.

spa services were super

gorgeous hotel with helpful staff, great included breakfast, and nice rooms.

room stunningly decorated, attention to detail, peaceful and relaxed, beautiful garden, great pool area and the

gorgeous property, beautiful views, strong wifi, friendly staff. will definitely return.

i loved the pool & restaurant

staff was rude, the parking spot is very uncomfortable because it s very tight, the room is super hot, the

there was a little swimming pool, but the water was very unclean and we could not take a dip

hour for the lady to come and return our car keys that she keeps for moving cars in the narrow parking space

is a wonderful view of the mountain from the pool

the staff is very respectful, and there is a swimming pool, for a hot day

the beds are so comfortable you won't want to get out of them, the breakfast is delicious, and the hotel grounds

breakfast was excellent, the staff were so helpful and polite

didn t have a chance to try the spa but everything was

good breakfast, nice view

is the standard throughout tepoztlan and not really a negative of the hotel, but wifi is not high speed

photos are deceitful: the room was very small, you don't have privacy in the shower, the swimming pool has a

pool is very small and is a weird color, also not heated so very cold

delightful terrace, a cozy nook for the pool and jacuzzi

also the bed was really comfortable and every room has it own terrace near to the pool

the swimming pool was too small and water needed change in my opinion.

the parking entrance is also quite narrow, so if you have a large suv you may not fit

location is right in the city center they offer free parking

in this town where parking is very hard, it's great that they private parking too

and on weekend street are closed so dont have to take the car or taxi just walk, you hvae parking, in the premises

location is great and the parking is advantageous is you don t want to use your car after arrival

wifi is not good at all, there really is no wifi in the rooms, you have to be in the hotel lobby to

pool was cold

wifi wasn t working in my room, staff was rude!

the roof restaurant and bar have a great view

we had a massage in the spa and my husband commented, it was one of the best he d had

the pool looked amazing (although we did not enter), and the massage was also excellent

the wifi service only works in certain areas of the hotel not the rooms

there is no air in the room, no wifi and no signal

pool closing time should be later

- very nice staff and good service - clean pool and deck - bed is great

nice king sized bed. property has a pool and a nice rustic setting - including morning roosters.

the breakfast

delicious breakfast and an even more delicious location

the pool, the room, & the staff were nice.

the parking on-site was also nice

pool was dirty and looked like no one took care of it

guess the parking could be a little better organised, but since i'm not a driver it didn't really affect me

pool and jacuzzi had no heater

was delicious, great service from mauricio every day at breakfast

didn't order breakfast because it didn't seem like the food would have been fresh

pool, gardening, breakfast and staff.

breakfast is good

room 8 was too noisy - it is directly next to the kitchen and laundry, and the staff sit underneath the terrace

performance of wifi network, very loud neighbourhood during the weekend.

breakfast was very good, we loved the ambience and the food was just delicious

everywhere you look there s something beautiful to stare at and have breakfast lunch or dinner

loved the beautiful, perfectly manicured gardens and pond, the pool, and the gorgeous breakfast on the patio

not clean, old blood stains on the walls from mosquitos, thin walls, so very noisy, very narrow parking

parking is a bit tight, and our car is not the biggest, just a vw t-cross

reduced parking spaces, you have to be very careful while parking.

only cash payment, tight parking

tight parking, balcony door didn't work, no elevator

wifi is bad but that is everywhere in tepoz.

breakfast is really nice with fruits, eggs, orange juice and coffee and you can see the attention

no bar at the pool, no room service at all

breakfast was really good, the service was excellent.

the upstairs rooftop dipping pool is picturesque and pristine

the rooms are very tastefully decorated and large and the roof top pool is a great place to relax

pool was cool - bathroms are old and not proper for elderly people - the owners were there seating

food - breakfast wasn t great.

my room did not include breakfast they offer you one and food is very affordable

large (common) gardens, pet-friendly, affordable pricing, friendly staff, tasty

garden is delightful and swimming pool so pleasant

is beautifully designed, the food is delicious and healthy, and the views looking out onto the pool or the

breakfast starts too late at 8:30am, however the staff in that area is very friendly

swimming pool close too early and there is no more than one small for entire hotel there were some basic

the pool is so tiny and our room was super noisy

the decor and ambiance all feel quite special and breakfast on the roof was very special: amazing food and 36

staff were excellent. breakfast on the terrace was also wonderful.

breakfast only at 9 am- and no coffee machines for early birds.

parking, scenery, aesthetics, pool, and view were amazing

breakfast a bit hit and miss, but by no means not bad

the parking valets were polite and prompt

the breakfast was also amazing

infrastructure and the cold pool.

expecting a much nicer view and being able to make use of the swimming pool (it was filthy so we didn't step in

the beds were uncomfortable, the pool was small and dirty, we couldn t enter

i try to watch tv but the wifi was not working

the room service was very slow, and the pool doesn't have warm water it's all cold

that the hotel is divided in 2 buildings. the best facilities are where the pool is.

very close to bus stop, deliciuos brekfasts, nice swiming pool, big rooms.

the pool was nice, although a little dirty. the double beds were comfortable.

the breakfast was great! the hotel is beautiful and the service was amazing too.

nice place to stay for a spa weekend. very nice staff, great atmosphere and rooms. will return!

spa is great with a wide selection of treatments

and the best of all is the buffet for breakfast on weekend

not adults only hotel, the were infants guests

poor wifi in all the hotel, actually in the rooms there is no wifi signal

great experience and the pool and the friendly service made it even better. highly recommended.

the pool was not open when we got ther at 10:00 and they said it will be open untol 11:30 pm

no tv screen in the rooms and wifi sometimes lags. =(

wifi was the worst i had during the last 3 months in mexico

the pool isn't heated, but that's very common in mexico, so if you like cold water, you'll enjoy the

always useful to have breakfast available a little earlier when you have kids that wake up at 7 am

the bar is well equipted and very busy

the staff were wonderful, the breakfast delicious, and they kept trying to feed me more

things i didn't like were that the room is quite dimly lit, making it gloomy inside, and that the wifi was so

well appointed boutique hotel, with nice grounds and a pool

no restaurant service and really bad wifi.

breakfast was delicious, well prepared, well varied, vary tasty and very mexican

swiming pool was cold

they have complimentary breakfast and those chilaquiles verdes w egg were

the noise from outside (barking dogs) and the swimming pool was ice cold

air conditioner in the rooms would be nice and also pool is not heated.

breakfast was very small in the restaurant next door: coffee, small bowl of fruit and toast

the blankets, the old tv and there was no wifi

breakfast is available and served in tables located in front of the rooms, with a view on the pool

the pool was so cold

the garden and pool have an excellent view.

the staff was excellent and super nice and the food and breakfast delicious

couldn t even be in the pool because if was being cleaned

oh and important thing to note too: the hotel is supposedly pet friendly but they charge you extra (which is

went to the restaurant and ordered some guacamole for the pool, requested some juice as well

on paper it's a nice looking hotel, pet friendly and with a balcony

it has a restaurant, a pool, a small gym, bar and one shared living room

low wifi signal kind of expensive

others mention the wifi is not great but the signal is not amazing anywhere in town was a nice excuse to detox

it has a restaurant, a pool, a small gym, bar and one shared living room

it has a restaurant, a pool, a small gym, bar and one shared living room

the pool and the temazcal

common areas were great, pool, restaurant

great location, beautiful room, excellent breakfast, great service, enjoyable pool area, quiet.

right from my wife's purse while we were at the pool

the staff, premises, pool, food, very good place

when i tried to order breakfast at 8am was told kitchen did not open until 9am then it took until 10am to be

my bedroom didn t have wifi or a door for the bathroom.

whole weekend there was loud music in the hotel non stop, so we preferred not to make use of the pool and stay

pool not heated

nice garden and pool, friendly and helpful staff

very bare bones for price. pool has no circulation system.

there is no wifi

not fulfilling at all what the offer lousy wifi cold water and the jacuzzi was super dirty

the spa and massages are great

spa was excellent good location staff services good

small pool, not enough pool furniture

wifi is slow.

pool needed cleaning

spa hotel

was no service at the swimming pool and the hot tub was not on

would it like to had wifi in the room but at the same time it was nice relaxing without a smartphone or

the temperature/cleanliness of the pool on the balcony.

the pool is outdoors and weather was not very warm so we couldn t go in

parking was tight on leaving early in the morning.

they can organise local laundry service

struggle with wifi, poor connection and no tv available at room.

inexpensive to take a rickshaw-type taxi into town, and wonderful to come back to cool off in the pool, afterwards

maybe having bigger parking slots would be nice to have, but tbh we didn't have problems with it

was excellent, from the staff, the pool, the food, the cleanness, the view

the hotel has a huge parking area, so our car was safe during the trip

location. pool was great.

the property is clean it was good wifi connection

the wifi also did not work at all only worked for about 5 min and would no longer work

pool is the best part

wifi didn't really reach my room so well

liked that the place is inside a secured area and that there was parking

also the pool was nice, breakfast amazing and the room was very clean

didn't eat the breakfast but we did enjoy a cup of coffee a couple of times

the wifi maybe wasn't the best in all areas, but this is really not that important at the end

t spect much, tiny place, tiny pool like for one person or few children, hudge restaurant terrace, rooms are

no wifi

cold pool

trees and plants the atmosphere is amazing the room is modern and super clean theirs a swimming pool and theirs

water in outdoor pool is too hot

very clean and pretty hotel! loved the pool and garden area

we had issues with the wifi in the room

beds were very comfortable, the restaurant attached to the hotel was delicious, and the pool area was great

i was working remote and had to go to the pool area for a signal

the wifi was good, but some days it would disconnect and you'd have to re-enter the

wish i was able to take advantage of the pool and rec area but my friends say they enjoyed

clean and relaxing garden with nice pool

pool was nice and the lawn was very beautiful

the inner gardens and swimming pool are great. the breakfast was really good.

i think that place is like a weeding garden & pool w/rooms for family and friends, but it is not a hotel, even

the garden with the pool is amazing

at check in they asked for 900 pesos in cash for a deposit for the pool towels which was also super weird