the setting is beautiful. the grounds and the pool were lovely. the staff were friendly.

the pool was cool but so refreshing

the pool is beautiful and well maintained

a small thing: the pool has no lights at night (although this may be done on purpose because of the insects)

the pool is excellent as well as the opportunity to have a massage and yoga

the pool should have a heater

good parking, great air conditioning, the mattress and the pillows were great

free parking

location next to the beach, lot of restaurants around the hotel, parking available on site, and ac works great

the smell in the parking lot was just horrible

parking

pool was gorgeous and would go again if possible

also did not like having to walk to the other side of the parking lot to do laundry

location : bar main highway, pricing, parking and close proximity to el buen cafe — location near walmart,

the laundry area was dirty and trash inside and around the facility

was quiet, clean, restaurant was right across the street, late check out, friendly staff, big room, affordable

pool was nice, free small breakfast, free parking, comfy bed, cold ac.

was not close to the beach / staff not that informative / staff not around / breakfast is not from the hotel, itself / you’re given a card so that you would have to leave the

breakfast was fresh prepared in a mobile location directly in parking lot of hotel

pool was nice, free small breakfast, free parking, comfy bed, cold ac.

great colonial ambience at a real hacienda with a pool, good breakfast, clean room.

breakfast and coffee bar area were amazing

the pool is to die for, a cold plunge to rejuvenate is a great way to start

the pool was clean and they keep their animals under really good conditions

peaceful, nice people, beautiful nature, great room, domino table and pool.

location and villa with your own pool

the golf course was almost as spectacular

first they didn't have the key of our room and then the golf cart to take us to our villa wasn't available

the food was very good, room service was always on time and service at the restaurant was consistently good as well

the room service was very sharp and good

wifi was horrible

wifi, wasn t consistence air conditioning didn t work satisfactory after 1 am water reservoir

no wifi in the room and no tv

location is the best. great value for a comfortable basic room that includes great breakfast.

nothing to brag about, no room service, no bus boy,noise...motel type service!

the pool is amazing. great personal.

i could not use the pool due to the short time.

no safety bar in tub

the staff were very nice and diligent and the pool next to it was a plus, the weather was great as it was sunny but breezy

the swimming pool is great for families.

i had emailed in advance and was told we could do our laundry at the hotel

they even allowed me to use their laundry facilities free of charge

he went above and beyond from local excursion recommendations to laundry and finding a coffeemaker, he is legit made of exemplary service

they let us do late check out by 1 hour which was appreciated

staff were excellent, providing suggestions, helping with parking and laundry

they need a kids playroom.

the casino was fabulous

free parking

laundry facility on site

however, the same date of my checkout, they call me to return me an expense from the bar that i had during my stay in the hotel

room. a bit far from bar and restaurant.

swimming pool is great for kids.

the pool is awesome for kids

the pool and the beach right behind it

pool full of annoying kids

bigger pool

noise heard in the room kids running in the hallway late in the night 1:00 am a light in the lavatory imposible to turn off

breakfast was excellent

casino,pool table,breakfast

breakfast buffet

the kitchen sufficed but toaster failed

due to the executive order of the governor we didn’t use the pool.

the cabana was beautiful with everything; full equipped kitchen, living room, dinner place and a very comfortable bedroom

the 1 bedroom suite was a open concept studio no privacy traveling with kids

did need an access code for the gym/pool that was changed every day so had to keep returning to the front desk

maintenance of the putt put golf course was poor

extra staff at peak hours, please, wifi was horrible and caused us delays

their breakfast buffet is really good but expensive compared to other food

have breakfast there

is not really nice poor wifi connection even with 10$/day extension