wifi and television service. the wifi didn't work and the place was empty.

no room service to clean or clean towels

small parking, but is functional

parking is available but may be difficult on weekend since people will park anywhere

the kitchen window need curtains because there's a red street light directly to the studio bed that

pool at the casita is great and we spent much of our time relaxing there

first they didn't have the key of our room and then the golf cart to take us to our villa wasn't available

trying to acces room service sometimes difficult

we love the customer service, food, gardens, golf campus, and pools...

they could have some service in the swimming pool, to order drinks, towels etc

+ safe and well maintained resort + spacious and very nice villas/apartments + fully equipped kitchen + on

nice restaurant, clean pool, nice staff, clean beach

there were kids screaming at 7am and that is too early.

we wanted peace) the gym is disgusted very old-fashioned the restaurant can use a lot of worki

wifi internet poor signal, food too pricey, pool should not be charged, bath floor was slippery,

we needed a pool! more bathrooms (we were 12 people)

it didnt have wifi

wifi not in all areas, no towels, towels, no blankets and no iron available in room

pool was very clean and the kids pool seemed to have warm water so the kids dont get cold, the room was cleaned

i love the pool area and the restaurant

the pool areas were a nice and provided a relaxing environment

the laundry was not in service.

staff is great! wifi non existent. the front desk attendant even rebooted the modem and nothing.

the pool was beautiful the lobby looked great all is open

the room was spacious, wifi in room was good, tv programming for the little we watched was also good

small parking area, we used the lot across the street

beachfront, quiet area, clean room. nice sunset view from the pool. very good drinks from bar.

the pool was a great addition

the pool was pampered twice a day

no room service

the pool area stood out as a highlight clean, refreshing, and inviting for a relaxing swim or a

pool needed more lounge chair s and cushions

the pool was nice for the kids

grounds are spectacular you can hike trail the pool is clean even a jacuzzi kiddy pool for the kids you can

place is beautiful my kids had a wonderful time peaceful the staff was excellent and their rooms were very clean

pool was nice, free small breakfast, free parking, comfy bed, cold ac.

was not close to the beach / staff not that informative / staff not around / breakfast is not from the hotel,

pool was nice, free small breakfast, free parking, comfy bed, cold ac.

breakfast was fresh prepared in a mobile location directly in parking lot of hotel

wifi was mediocre

no habia wifi

very little wifi signal

location : bar main highway, pricing, parking and close proximity to el buen cafe location near walmart,

kitchenette was just cabinets with a cooktop that only one burner worked

ample parking, restaurants nearby and friendly area

we loved that we were located on the first floor in front of the pool

didn't always have parking at hotel because of surfers parking in the

the wifi was not working. the bar is closed on thursday.

parking lot was a little scary at night

to like 11pm or so- just a heads up for those that may need to be in bed early or are with kids

you do need a car, but there is ample free parking, in a big lot

very good for families with kids

our kids really enjoyed the pool area

of the parking locations, back parking can be a hardship for the older guest and the light in was very

wifi did not work, which is ridiculous! on complaining at later in the night, i was told

there was a separate little kitchen & shower & sink were separated from toilet & another sink

kitchenette - i didn't use and would have not since it wasn't as clean as the other areas

tiny sliver of window looks onto a parking lot, there is no screen for endless bugs, there is no wifi at all,

the wifi was spotty

wifi was not good

rooms were nice, public areas clean and nice. views and parking were great.

perfect!! for a family vacation my kids love it!

kids loved the pool, a couple of nights there was live entertainment too

are cleaned, it has beautiful trees, chairs around to relax, wifi available, lobby with a bar after a certain

rooms were outdated and the juniot suite wifi did not work

the bed was very comfortable and there was always adequate parking

the location was ideal and the parking lot was large

place, very clean, updated room, great sea view and parking on the site

location was close to beach and parking was easy

the location is a short drive to interesting spots for either fine dining or local bar food, and a short walk

nice swim up bar for the adults and pool that kept the kids busy

panoramic view, excellent pool and beach access

no onsite laundry but laundromat is nearby

i like everything but the pool is just for kids is not deep enough for adults

no room service, no wifi, and not hot water

everything! pool bar was great!

the only thing i didn t like it was the parking, but everything else was great

there was even a very well equipped gym that was available

location was great, the gym too far, there was no ping pong as advertised

did not like how the gym it s not opened until 8am

wifi did not work in our room, no room daily service, view from our room.

easy parking street side in a quiet neighborhood

fresh cut flowers on all tables,beach towels/chairs/ sunscreen provided,grills,helpful staff,ac,wifi,clean,street

parking is in the street.

nothing! there was street parking but there was plenty of spaces.

the pool was cool but so refreshing

a small thing: the pool has no lights at night (although this may be done on purpose because of the insects)

it has not air conditioning, wifi, and you can t buy any drinking sodas etc

not properly designed for any kind of retreat - commercial type laundry working right below the rooms

nothing other than the cost of the spa treatments was quite high.