i love everything about the hotel, there decor food pool this pace is beautiful.

wifi didn t work. hotel was older.

the bathroom smelled bad, the room didn t look, smell clean. the wifi signal was very poor

a garage sale, the mini refrigerator was all rusty and freezer compartment completely frozen, the wifi does not

i like all the lobby and bar section. i love the colors and the different spots for photos.

rooms, decor, excellent beds, excellent location, very clean, parking right in front, wifi, quiet,

they're pet friendly and allowed our dog to stay at no extra cost

bed was comfortable and tv/wifi were good

no tv or wifi

did i mention this hotel is pet friendly too

you can find casino, restaurants, food trucks, ponce tours, coffee shops and local artisans to enjoy your

there is a great restaurant lola in the same building, and breakfast in the mela was also great

food and the staff a lola's bar and restaurant!!

wifi, wasn t consistence air conditioning didn t work satisfactory after 1 am water reservoir

second note, the breakfast restaurant was furnished with bar high chairs it's not kids or senior friendly to

breakfast was delicious, with a lot variety

the kids enjoyed it and we certainly enjoyed it

they are building a new multi-level parking lot to address the parking issue.

breakfast was excellent

location near to la guancha and free parking

hotel was amazing but a small suggestion would be to add more laundry rooms and more walkways to the parking

the wifi

pool in the golf area but you need to take the trolley which isn't as convenient with small kids

these features kept our kids happy for hours and hours

perfect place with kids. i especially liked the pool, the buffet options and the friendly staff.

the kids loved the swimming pool and the view from the top of the mountain was beautiful

maybe the should be something more for the kids.

i like the pool area, but they need another places for the enjoyment of kids.

i wish the bar was open earlier throughout the day.

the fact that the bar was closed

it was a nightmare the room service

well need more lighting on the parking lot, need to update rooms door, phone in the room needed, better system

pool full of annoying kids

was not aware of the extra charge for our pets (dogs) and don't understand why is the charge for cuz there is

the room ac not cold!! no hot water in the shower, no wifi, no ice in the ice machine!!

great staff, nice pool and room was clean.

the breakfast was not good

villa (1), was but the fitness center

had a great experience, breakfast was great and location was what we were looking for

breakfast was included and was good, but i recommend almost having three options for choosing meals

pickleball courts, pool and restaurant!

it is located in front of a noisy tennis court where you will hear people playing tennis, and a bar with loud

also, i wasn't notified that my kids breakfast were not included, i had to pay $44 per day for my kids breakfast

parking lot stopped at a certain area, then you had to walk a fair amount to get to buildings 4 and

best boutique hotel in the area, with an amazing services, spa, tennis courts, scuba diving, kids activities

bar recommended some local places to eat

vacation for two or a fun-family get away (there are plenty of things to do for those with young kids)

most guests seem to rent a car (ample parking is available at the property), as casa grande may be one of

the pool is excellent as well as the opportunity to have a massage and yoga

the pool is really nice and deep

there was no wifi in the room but we did have 5g/4g

a small thing: the pool has no lights at night (although this may be done on purpose because of the insects)

wifi was available but only near the lobby area not in the upstairs rooms and i had to get some

we paid $4 to have our laundry done by the staff, such a nice service

no laundry room for guest

many families but they all left the pool area and it was so quiet by 10pm

the pool breakfast was great and the service was great thank you luis collazo

new apartment and good tv with wifi ,beach outside door

free parking

location next to the beach, lot of restaurants around the hotel, parking available on site, and ac works great

internet was down the whole time, no wifi available at all

the smell in the parking lot was just horrible