breakfast options are limited, just muffins or croissants

decent breakfast with a reasonable choice of food

nice clean room and facility, breakfast

the breakfast buffet was awesome

breakfast was good although to choose from, everyone was friendly and very helpful my husband and i

we enjoyed also the gym and rooftop jacuzzi

has a gym and nice hot tub lounge area on the roof

the hotel includes a small gym that is perfect for a quick 30 minute workout so that you can go on about your day

didn’t like that the property didn’t have a pool only 2 jacuzzis

no pool

were wonderful at acclimating our luggage for early check in and check out

the kitchen is equipped with basic essentials

but, the staff was friendly, breakfast was great, and they held our luggage while we went to church

morning breakfast staff made us the best food

the wifi didn't work all the time

wifi in the room was working well too

the staff is great, the room is comfortable and clean, also the bed is very comfortable, the breakfast is fresh and the facilities are perfect

no breakfast

the breakfast is very ample

very safe and secure, continental breakfast, very clean

my kids loved the garden out back

my kids loved the garden out back

had to make calls to room service to receive new trash

access to everything, room service was fast, staff was extremely helpful, the shuttle took you to all of the best local

i liked that the hotel was in a great location and there was a complimentary shuttle to old san juan and a near by beach

location to the t mobile center, hotel shuttle, and awesome hotel staff

the room was very comfortable and the wifi worked well even after the hurricane when not many working wifi signals could be found

ps the pool was the main reason we stayed there for the kids

traveled during spring break and there were too many college kids in the hotel area, drinking and smoking

wifi isn t great so the tv doesn t work often and the water pressure is weak and doesn t get

i arrived in the middle of the night late with two kids in tow and the night attendant wasn't so helpful, just merely did his job

wifi did not

didnt have a pool

the pool is a bit small

the pool, the decor, the tranquillity every single thing

water pressure - shower v disappointing no drinks facilities or bar or mini bar no food facilities when we visited no tea or coffee in room or cold

the little plunge pool was awesome for cooling off

we enjoyed the rooftop pool and bar in the evening

rooftop pool was beautiful

pool, location, ac powerful, breakfast, free laundry for guests was huge bonus!

when everything closed by nine on the weekdays we could always count on the rooftop pool vibes

modern, large rooms, comfortable beds great service from friendly staff, good gym and pool area on the roof

convenient to kitchen area for shared refrigerator space

nice common kitchenette with fresh coffee in the morning

continental breakfast has been discontinued, but there are refrigerator and kitchen available for guest use

but the hotel did have a nice kitchen area for guests to eat and store food in the refrigerator

public kitchen with microwave oven ice beautiful plants and tree shaded areas

we loved the private pool setting (because of covid you signed up for private pool hours)

the cleanliness of the rooms and accessible features like the pool and coffee.

it was just enough space to feel comfortable but still social distancing and the pool at night is very romantic

facilities were wonderful (pool, rooftop)

pool was small you pay for water bottle breakfast was terrible and not up to the expectation the

the wifi was a bit slow but i understand because the building is mostly concrete.

and the wifi needs updating big time

the hotel bar is permanently closed

spa pool was a nice bonus we weren t expecting

wifi

the swim up bar was great

there is a chinese reasturant in the casino. food is horrible.

they came at weird times for room service, never the same time

it was great, well kept. smelled great and the casino team was the highlight

laundry room was unkept

multiple pools

pool and ocean access.

the hotel boasts several dining options, bars, pools, a spa, casino, and a private beachfront

location/beach front/courteous staff/24 hour gym

wish they had a spa / salon inside the hotel instead of having to leave the property to get a massage

they let you use a common restroom with a shower, the beach towels and the tiny pool after the checkout

pool could be cleaner with a larger net to prevent excessive leaves from falling into the pool

didn’t like much about the property, was truly let down by the pool and the size of the pool

didn’t like much about the property, was truly let down by the pool and the size of the pool

i would have loved a heated pool. the pool being cold wasn’t a selling point for me.

the breakfast was delicious

the pool sucked

location, breakfast, close to the beach and to the supermarket

restaurant activities the hotel was very clean organized friendly staff breakfast serving also pool was clean and well maintained i’ll definitely be back with my

breakfast ends at 9;00. location perfect

the room, views, pool, staff and food were fantastic!

the design the pool the whole entire set up

the jacuzzi and pool

rooftop pool was extremely nice the staff was kind and very upbeat i will definitely visit

place was amazing overall highly recommend for an adults only experience

resturant and bar were understaffed

right on the beach great beach bar nothing fancy, if you don’t like hearing the ocean this place is not for you

the only thing i noticed employees speaking loud because the outdoor bar is next to the first floor rooms

loved the restaurant and bar directly on the ocean

chair and i was told that nobody was on duty to handle the chair's price for a snicker candy bar was 3

didn t like the restrictions of food they didn t have room service the first night and i didn t see any food for the rest of my stay so i was really

the gym is well equipped and very useful

the house keeping has my airpods in the laundry room and when i went to the front desk about they did not help in away

room was comfortable the bed was comfortable hospitality was amazing and room service as

wifi second time ive been there and wifi is awful

the pools were warm

breakfast was also amazing fresh fruit fresh good the service was phenomenal

for a the infinity pool bar was the best

spa prices quite high so declined

i understand it's a 5 star hotel, but would like to have the convenience of affordable bar food at least

hotel is in a good location within walking distance to several restaurants, bars and shopping

the door getting stuck was a fire hazard, the toilet barely flushing was another issue

i love the pool area and bar

gym is very basic.

location and ambience at the bar on the weekends.

the pool more clean next time.

thanks again for accommodating us with a later check out and a delicious complementary breakfast

didn t like the breakfast

convenient location, amenities, restaurants, beach, pool, view

the rooftop bar and restaurant views were amazing

multiple pools and a swim up bar is a plus

of the hotel control with covid but had to make reservations for the pool or gym

favorite part of the hotel was the swim up bar & the slide

wish the bar on the main level was open more ambiance and music

cove beach great for kids

new renovated rooms, spectacular views, pool area is really nice and well set up

i enjoyed the pool which has a swim up bar and the hotel is right along the beach

spa is closed due to covid

i appreciated the upscale feel, quiet rules, courteous staff, managed beach seats, and decent gym equipment, i would only suggest the following things: 1

we had several spa treatments, which were great

beach and pool area; incredibly gorgeous lobby, bar and entertainment area

have changed the menu at the beach club/pool bar and i hate to say it but not for the better

they had fun games out on the lawns/pool area for kids (ping pong, large connect four set, corn hole)

excellent hotel, beautiful, casino, night life. great restaurants in the hotel.

the pools were fantastic and right on the beach. lovely hotel and staff.

i would have felt safe here with smaller kids

the beach/pool area

the kids loved it

the gym is in great shape and there are plenty of places to eat and drink on site

when isabella came to clean the room, she would always arrange my kids stuff animals in a unique way

parking was small

the pool is nice and i thought the over all experience is nice

very nice rooms including lighting pool

no wifi in the room

buatifull the pool

was small, but clean and a/c worked great, but a second or third floor room is not good for older adults

very clean, very friendly and welcoming staff! has a nice little gym

free laundry, friendly staff, right next to airport

wish there would've been more of an option of food / room service

friendly helpful staff, great gym facilities

too expensive and the wifi really low

easy check-in; clean and quiet room; roku tv; excellent breakfast; easy access to terminal

what an improvement, room was fantastic, bar area great

pool, gym and other amenities are quite limited though

gym was next to the pool too, also a plus

rooftop pool was not impressive

pool. it doesn’t look like the same as the photos

very family friendly. the beach is their backyard. kids loved it and want to go back.

breakfast great ud83dude03 pool, casino,beach excellent

the location the food is great the pool is great and water was great in the casino was fun

our tv never worked and there were constant kids in the adult areas

the private beach, pool it also had a casino. break fast was great.

also adults only

we adored the bar and the aesthetic big time

the bar was the cherry on top

you have a/c, wifi, a great bed, a big, modern tv with netflix capabilities, a cool/artsy window that can open up

old town location, spacious rooms,roof-top plunge pool and sunbathing area, friendly staff, room safe, balcony views, adjacent to church

is no laundry service, bike rental

although the listing says there is a self service laundry, only the washer will accept your money and work

no coffee provided but did have filtered water in the laundry room

there was a water cooler with no cups - no coffee or laundry facilities as indicated on their website

the benefits of that were that there was laundry, fridge, wifi, etc