water put in room every day, plenty of sun beds on the complex also sit up chairs around the pool

additional cost for gym and spa, plus over priced lunch for those who are half board

wifi a bit slow, because there is no fiber in the area.

were given no help and no assistance to locate our room while struggling with the luggage and the kids after a

easy parking available in front of hotel

small but well equipped gym overlooking the pool and very useful yoga mats and blocks

particularly liked the fact that you could empty the mini bar to use as a fridge during the stay and the safe

everything - amazing room, amazing pool , amazing staff

there is also a small gym you can use whilst looking out over the sea

only criticism is that the pool bar closes at 6:30pm so you cannot get a drink or any food after that time

gym is nice

breakfast was incredible, rooms were lovely and facilities were great

the food was excellent, the swimming pools are very good.

the breakfast was delicious

the suite was beautifully decorated and laid out with extra amenities in the mini bar although we did pay for

a real highlight is the beautiful garden to relax in and pool and the terrace on which breakfast is served

breakfast is definitely a highlight

it was good to chill out overlooking the sea with the option to cool off in the pool without all the usual

owners but in particular well done to letizia that has helped us buying flowers and booking a spa (excellent

-we did not have time to enjoy the little pool and garden, so we will definitely have to come

the bar restaurant ran by ron and senen is lovely and so friendly

apartment and property area, pool view rooms wee fabulous for gorgeous sunsets , cocktails were amazing

clean comfortable accommodation in a good location. good access to parking.

pool bar closed at 6 little early i thought

the location was very convenient, close to a grocery store and restaurants, with parking available

the pool was great not overcrowded and easy to get a sun lounger at anytime of the day

the gym area is air conditioned and has lots of up to date equipment if you want to work out while you

the bar is also really expensive

the time it was still honouring past bookings so a lot of lillos in the pool,

gym) but majority of things were still open and functioning

the splash pool was amazing and the kids loved it

wifi was a little hit & miss at times had to log in every 10 min

wifi reception was very bad unfortunately

toddler pool came was lovely and plenty entertainment around lunch time for half hour for kids

good wifi in rooms

restaurant and bar were modern and fun with friendly staff and decent food - all pleasant

breakfast was good, at peak times it was a bit chaotic and had to eat in the evening dining room

pool is just to dip in

excellent breakfast, very friendly helpful staff in all ares of the hotel lovely bar and drinks, highly

very clean, good wifi, nice owner

we where also allowed a late check out

on one morning the poached salmon was raw on the inside - i did mention this to a member of kitchen staff and

the room service for breakfast was excellent and always served on time with hot coffee

the welcome, staff so helpful, the hotel lobby and bar area have a superb interior design

you have access to a fabulous sports centre and gym across the road

the layout of breakfast buffet is strange, butter not near bread milk not near tea making area

ice machines on the floors - save having to go to the bar all the time for ice - just a

very expensive - no night life atmosphere - bar outside very slow service

swam in the sea every day it was so easy to access from the pool area

the pool was well kept and clean and very aesthetic

the pool area was spotless with plenty of sunbeds available at any time

the facilities where so clean and the kitchen kitted out really well for those that like to self cater

staff at the pool bar was very rude and didn t want to take are orders as it closed in 10

safe fab location ,but yet everything available ,beside the spar, the really nice irish viking bar

bar was closed 3 days during my visit

pool

special thanks to ivan in the bar that looked after us so well, he s a credit to the hotel

were all very friendly and helpful breakfast was lovely with a great choice for both adults and kids kids club

seperate kids pool and adult only jacuzzi with sunbeds

the breakfast was so good, cold buffet with different types of breads, meats, cheeses, croissants,

kids coming in from cafe la ola to use pool

bungalow with all facilities, perfect for small kids, incl washing machine

all mod cons in kitchen

it was my birthday while i was there and they dropped a bottle of wine to me by the pool on the day of my

one electrical socket in kitchen, so kettle, coffee maker, toaster cannot used at the same time

do with a little music around the pool and drop the prices in the bar ,then more people will drink

the pool was fantastic

location , free wifi . and so clean

beds were so hard and the pillows over kitchen very dirty disappointed i book it, and dose not say much for

no own parking spaces

real people interacting with real people, the pool area and the views are spectacular, and breakfast overlooking

breakfast with great service and able to supply my diatary needs

all the little touches made it an outstanding stay, free soft drinks in the fridge around the pool, sun lotion

breakfast

the heated pool was great and the views fantastic

wifi very poor have been going here for years and it has never improved

one small suggestion some background music would be nice whilst relaxing around the pool

taxi rank just across the road and plenty of bars and restaurants nearby also

no kids during our stay but i noticed separate pool areas for families with small children away from

you could also get snacks at the pool bar at select times when the main restaurant was changed over from

was very good, room was near the swimingpool and exit, a lot of parking space infront hotel, room was cleaned

'free wifi' in reception was very slow there was a better speed available at an extra cost

but you can get free water at pool bar from tap when at pool

options in the buffet would be good gym is adequate but a little more equipment would be great spa & pool both

and helpful very clean good choice of food good varied entertainment nice atmosphere easy free parking great

hotel, facilities superb, swimming pool gym sauna evening entertainment, food lovely, staff friendly and

kids club staff were great with the kids they really enjoyed it

friendly staff. great choice of food with show cooking. clean rooms. lovely pool.

staff are amazing. food is good ..kids club and entetament was amazing ..

breakfast was lovely. dinner was super and great value for guests .

only downside was the other guests use of balls and missiles in the pool where i was with grandchildren

we didn’t have kids but looked to be lots to do for them

food very limited. air conditioning poor in room. no wifi in rooms

we certainly had no need for the gym facilities during our stay

everything.riuland for kids is wow!!

don t understand the logic - 90% of the clientele that week were clearly couples, a few with kids, and maybe

having a restaurant on site there are surprisingly no bar or coffee facilities outside of meal times and no

a lot of places to hang out: garden with sofas, swimming pool, jacuzzi on the roof top, a very good restaurant

the hotel breakfast had a great selection of fruit, pastries, cereal, juice, meat and cheese

the kitchen noise it's pretty much audible in the bedrooms.

wifi was better once you had purchased it though free in the reception area.

the swimming pool is big and well kept, with a lifeguard and a kids section

room service is not great, floor is not hoovered, lighting in the hallway and for the table tennis

good parking

they went out of their way to look after everyone and were fantastic with the kids, thank you for all your hard

didn't use the facilities much as we went out mostly but there were plenty of bars and swimming pools

the gym was small and poorly equipped

lots of pool choice and lots of choices of food at breakfast

wifi touch and go, especially in the evenings

gym lacks proper equipment for such a big resort although i'm probably biased on this considering

we stayed half board and barely needed a lunch in between, such was the size and quality of breakfast

paradise for kids

loved the spa, free laundry facilities, heavenly massage and midday check out

great services, best allinclusive food we ever had, kids enjoyed mini golf and table tennis

kids loved the nightly

out of town so a bit dead and bar area equally quiet - looks like they rely on bus tours coming in for meals

over the sea and volcanos from the balcony and rom the very large common terrace, convenient bar on the ground

parking is available on the street with plenty of space

wifi didn t work too well breakfast isn t exactly fresh out of the oven

parking area

food at pool bar and room service was disappointing, especially for a 5 star

the room service, i ordered a sandwich of cheese and onion toastie with fries

mini golf, pickle ball and lots of different places to relax

good buffet restaurant, nice, quite large pool, and decent hotel gym.

breakfast was first class plus hotel right next to beach

loved the location, staff, pool and entertainment!

excellent food, pools etc

near the beach all inc.free wifi

room was a good size,clean and all the facilities including wifi worked

so good with the kids everyone was so nice

croissants rubbery could do with nonslip mat in bath could not get wifi working in hotel

have to say one bar was definitely more expensive for some reason but i have to say the atmosphere and relaxation

the gym don t open until 11 am . but the lovely staff let us in early some days .

the main pool was closed for renovation, the mini golf course needed a good sweep out, and styling was generally

excellent room service

pool was not heated (fresh in temperature but fine after a few lengths) access to our unit was not

not enough kitchen utensils

pool area looks inviting

the kitchen has almost no tools to cook

location and friendly staff, nice pool and plenty of parking.

the pool is huge and the room was very spacious too

there is a private gate into the marina where there are plenty of restaurants, bars and shops, the hotel is

the kids' room but, we wouldn't be using it much anyway the kitchen area was very small

playground for kids, play room, gym and the pool

gym equipments are old.

i had the swim up room and was impressed by the way that the pool was cleaned every morning

dinner buffet is meh, i guess for a family with kids it works

the pool area has a number of pools to choose from

the pool is huge, the heated part does not have a sea view

breakfast and lunch were good, food fresh and tasty, replenished well, and breeze bar and snack bar was amazing

miguel in the main bar and the dark haired girl at the quiet pool bar are absolutely

wifi did not work.

they could improve the bar area and put cosy seats instead of plastic table and chairs

the zen pool bar was rarely open

on arrival you have to walk between the pool and the guests

adult only level , quiet and relaxing deck and pool

space, breakfast buffet (we were only b&b), the separate check in, size of the room and friendly

beautiful rooms, fabulous swimming pool, lots of sun beds, great food, lovely massage

pool too open and exposed to the wind (understand it ll take time for plants and trees to grow

breakfast was very well organised and great choice

hotel and all facilities were excellent from the swimming pool areas to the lobby bar, the spa and the gym

promenade and marinathe staff are friendly and courteous the tall gentleman behind the lobby bar was a great

wifi was very bad, food not exceptional but was ok, tiled floors everywhere and are extremely

didn’t travel with young kids, if i had may have chosen elsewhere, thankfully i didn’t have to this holiday

small gym full at 8am

gymnasium needs more equipment and heavier weights

property including play ground, tennis court, astro pitch, table tennis, indoor and outdoor pool, gym

well equipped for self catering spotless clean with great pool areas pool bar staff were all

pools were quite quiet, plenty of loungers, spa facilities were great

indoor pool is 25 meters which is ideal to fit in swim training

in poolside bar were awful and tasteless

wifi excellent

pool bar service very slow

the gym was popular with our group and 2 members of our group enjoyed massages

being greeted with mimosas in the lobby to the beautiful white buildings contrasting to the blue pool waters

spa was 5 star and gym also very good

so much for kids to do

the entertainment in a hotel, music, opera and funny performances even though maybe they were for kids

room service very good

nice breakfast, good location, very friendly staff,

were a couple of areas where at times the wifi connectivity was patchy, including in one of the buffet restaurants

everything in the hotel. the food/bars/spa were all great.

are no plates or cutlery in the kitchenette so had to arrange some through guest services

at the buffet restaurants could be improved - our room had a problem with the air system as kitchen smells from

the pool area is fantastic with options for both kids and adults, towels included and can be changed all you

the breakfast buffet was a big hit with our kids & the mini golf, table tennis, air hockey etc were all really

the gardens and the free guest parking.

no water(hot or cold) on one of the nights we stayed. room service food was not very good,avoid.

gym

hotel and staff beautiful kept pool area and grounds food very good great variety both breakfast and dinner

facilities were perfect the steam room and spa pool were great and as for the 50 minute massage, wonderful

smell around the adults pool and adults area

adults only area was a welcome retreat including pool area with bar

executive area was poor was not luxurious, breakfast wasnt great, the cups were chipped and some morning therd

adults only entertainment was a little subdued

wifi was very poor

they really are a major asset to this hotel, and i would definitely return because of them, the kids absolutely

wifi was spotty but generally ok

beautiful pool

staff, activities, food, pools - all great. late check out was possible. free parking.

outside bar / coffee shop

wifi did not appear to work throughout stay

breakfast was not good

clean hotel, adequate breakfast and the beach right across from the hotel

room service clean room, clean bathroom ... hotel location

liked everything, good location, nice and quiet, super pool and brilliant weather

excellent kitchen facilities- everything you needed

breakfast and dinner -buffet style- was great, tasty and with wide range of food choices

my 4yr old loved the kids activities, and the staff were just

we had minor problems with wifi

breakfast, pool bar and the staff

the kids pool is so much fun and kept our daughter entertained all week

breakfast (*****), location just across the sea, close to restaurant and 24/7 shops, close to bike

could also do with something more child friendly, like kids meals and a play area, maybe in the roof terrace

gym was small but contained far wider range of equipment than i expected easily enough to get

small but very nice gym

only thing wrong was hot breakfast was cold in the mornings even when it came out from kitchen

has clean and classic room and building settings, convenient location, excellent breakfast, and nice staff and

breakfast with views to die for

the bar was not open as expected. only beer and soft drinks from a vending machine.

it's also a very short walk from shops, cafes and restaurants, and the wifi signal, mattress, and shower pressure

breakfast on the rooftop terrace with panoramic views was the highlight

kitchen doesn't include basic cooking thing like oil salt stuff

kitchen ware and cutlery a little sparse

the wifi worked really well and it even had laundry facilities

clean place, with smart tv & wifi central location

the wifi is good quality and the air conditioning worked fine

piano bar was great ,

good gym facilities

the hotel looks nice and great facilities for kids

the facilities also need upgraded - the mini golf was very worn/damaged with flags missing and had only a few

food pillows poor poor service as no mini bar for all inclusive water should be replaced daily

beautiful hotel very clean friendly and polite staff. breakfast was good. room size was good

room service was excellent, if not only at 8:30am

my kids were not impressed and would normally end up eating cold fries or pasta

water in the pool a few degrees warmer, entry to the fitness center possible for children from 12 years of age

of sport activities on the site - beach volleyball, 5x5 soccer field and basketball, tennis, mini-golf etc

royal package allowed us access to the goa oasis pool and bar which was 100% worth it

parking free and easy

miss kids activities, playground

hotel is big and spacious, breakfast with many options

the breakfast, the room and the gym

to detail in the hotel and at breakfast

best breakfast and experience in canaries !

the breakfast was excellent.

finally as we are deco lovers our suite with a private pool was amazingly decorated and functional too

the breakfast is an experience and we fully recommend it

wifi terrible/unusable

beautiful view from the room balcony. good room service

lots of variety for breakfast & dinner-the best

very nice hotel good food and great bar staff

the heated pool was great

the night bar to be a bit boring but they had not got the sports bar downstairs open when we stayed will be

breakfast food choice was amazing, the cleanliness, the location, the polite staff, size of pool, comfort of

excellent customer service, clean and tidy hotel, great quality food and drink, lovely spa, wifi flawless

there are a lot of activities ( yoga, mini golf, aqua fit etc) free of charge

dress when we returned to our room (weren't sure if another guest had access) and we figured laundry maybe just

exactly as expected, good variety and usual bits to keep kids satisfied

pots or pans in the kitchenette, not even a teaspoon

there is a need for more tables on the pool bar terrace

everything great location fab staff fab room and pool no subbed wars

a friendly place, great facilities, just by the beach, lovely pool, superb breakfast, nice entertainment and

supermarket, bars and shops all very close but not so close as to disturb the peace and quiet of our holiday

good kitchen area to prepare food

lovely and quiet, adults only complex, very clean

adults only

asked for pool view room beautiful

staff members were exceptional throughout the hotel, from reception to kids club, restaurant and bar to cleaning

a small area in the bar for grown-ups would be a good thing - it could get a little noisy with the kids early

1st class for kids

excellent wifi

do with more bathrooms in hotel and pool bar our bungalow also could do with extra

there were rules for no inflatables around the pool which would be fine if they were stuck to

no room service

food good,nice to start day with cava for breakfast

ideal destination for families with kids

they also have entertainment available every day which is great for kids

all the staff from reception restaurant bar staff and cleaners are so efficient friendly and run a great service

the rooftop pool & bar was so cool and very private w the best views of the city

location, adults only hotel, infinity pool

a welcome pack with details of how to call reception or order room service and also a menu for room service

and all the better as adults only

location lovely hosts clean spacious indoor pool

nice inside pool

liked the premises in and out it had its own interior swimming pool totally stunning and a we could choose any

tv in the room was not functioning properly. wifi was very sporadic.

common areas, designed in a moroccan riad style, among a covered common courtyard with swimming pool

lack of pool.

staff amazing and breakfast super

breakfast & dinner in the hotel restaurant were both excellent

great restaurant!!! excellent breakfast. terrific staff.

everywhere ,rooftop terrace with jacuzzi with amazing views,friendly,helpful receptionist,gilda's bar opposite

be good to have options for a lighter meal in the evening other than room service e

from beach access, swimming pool,live bar music, staff , kids club , bar on the beach to

sized room, delicious breakfast and dinner, friendly staff who were very accommodating and met all our

food was excellent... pool area very nice.. spa and gym were very good

room service is poor

staff are always smiling and welcoming in the reception, the restaurants, bars, gym & wellness area, animation

my only grip was that the swim up pool was closed although there was lots of people there.

was average and the cleaning ladies usually cane in the afternoon when we were napping with the kids

lovely entertainment team although we didn't have kids with us we joined in

hotel food varied and first class for breakfast, dinner and tea

lovely breakfast, beds were extremely comfortable, shower in bathroom was excellent

the breakfast is very good

specific ground-floor room was close enough to the reception bar to pick up some noise, which didn't bother us

room was a suite and was very spacious, settee used as a bed sette and very comfy, mini bar included along with

gym could do with more regular checks for water & tissues & to ensure all equipment working

gym equipment was outdated

it is adults only which was a plus though it felt like senior adults only maybe it is the time of year

the only suggestion we would have would be a water fountain in the gym would have been helpful and air conditioning

gym was

decor was very outdated and could do with modernising. the wifi kept dropping out.

spa bath tub was a bit dirty for use.

room was perfectly formed and wifi good. enjoyed the buffet and lovely local wine

wifi

staff is amazing a big thanks to everyone from the reception to the bar staff( roberto, camila, michael) to

well-equipped gym that stands out

renovated apartment directly on the swimmingpool with private terrace with table and sun beds, kitchen fully

pool was a little bit too cold so it was hard to swim

very spacious & well equipped

rooms are a great size and gym was above what you would expect a hotel gym to be equipped with

with a very nice and clean structure, with many good facilities (swimming pool, rooftop, bars, gym)

pool side was beautiful, great picturesque location, handy gate from the hotel to the beach

of the staff are great ,cheerful and willing to assist with any request,the food selection both breakfast and

there is also a sauna and a gym facing the sea

the staff at the front desk, restaurant and bar were so friendly and polite

hotel, wonderful food and fantastic beach and swimming pool

the staff at the kids club kept our boys entertained

i would introduce room service

running the kids club and adult activities were excellent

wifi worked very well with no problems

pool bar - access up slippy steps

wifi was embarrassing slow, wouldn't even load a google page

adults only, relax quiet atmosphere very helpful staff a la carta menu instead of buffet lovelly

parking space on the street

adults only, lovely room, great massage, lovely welcome

also it was adults only so the pool area was really chilled out

the breakfast area is clean and if you are first in you will have no problem being fed

my two young children and stayed in a kids premier room with my own jacuzzi and garden

breakfast and lunch were particularly good

as a family with a child, this was especially difficult: - no simple food options for kids when we asked - no

breakfast buffet nothing special,too little veggies.

bed apartment in the annex was big and comfortable and overlooked the pool so we could watch the kids swimming

(sunny rooms are poolside)

great place to stay and especially with kids

to change the swimming pool towells we need to go to the main building

beautiful location, entertainment was good they all work so hard, bar staff were great nothing is too much

very friendly staff. excellent value for money. the swimming pool was a bonus.

beautiful rural hotel, bed so comfy, pool clean, quiet seating areas, lovely staff.

recommend to book only logies and breakfast

variety of breakfast choices, yogurt, fruit, cold meats & cheese, bread, pastries, juice , eggs

fabulous unpretentious food , good wine, relaxing pool sunbathing area if warm enough