options were good, pool area was great

so clean, and the staff were brillliant. the breakfast and bar were such great value and so nice

the bar restaurant ran by ron and senen is lovely and so friendly

was excellent and value for money and the two staff running the kitchen bar were very accommodating the cleaning staff reception all very polite and

the outside lighting around the pool and complex was very tasteful

it was very clean, had a lot to choose from at breakfast, great location and nice staff.

breakfast was standard

entertainment at all apart from karaoke for kids, very boring in the evening if you not leave a hotel, prices at the bar extremely high 17

pool area with snack bar and bar - snacks are ok, food from the restaurant was delicious really enjoyed it got fresh

the rooms were spacious and clean, with very comfortable beds that made for a great night’s sleep

breakfast was amazing, the room was excellent and we had everything we needed, staff were

parking of car and getting luggage in and out is a bit difficult since you can not park in front of

would have liked more 24hour room service vegetarian and fish options.

the room with pool view was perfect, the breakfast was amazing, the restaurant meals delicious, perfect location in puerto del carmen and

nice pool area - sundeck one floor above pool area very quiet and relaxing.

-we did not have time to enjoy the little pool and garden, so we will definitely have to come

the location is really silent and you can relax 100% on the pool and a perfect view of the town is all around

also breakfast, with fresh local products and beautiful sea view, is

we spent most of the time around the pool, enjoying the

the pool, garden with all species of fruits and vegetables, or the wonderful view on the island,

hard to fault - maybe more room around beds at the pool, it was maybe a little bit cramped.

location, kids friendly, new

you have access to a fabulous sports centre and gym across the road

travelled with our 2 kids for new year hence we had 2 rooms, the hotel had a new year eve's party which we were all

my wifi was perfect but my partner did experience some connection issues.

is great, pool, beachfront, breakfast choices were fantastic, cleanliness throughout the hotel, accommodation

very expensive - no night life atmosphere - bar outside very slow service

loved that i could walk out back patio door to the pool, bar and restaurant

gym was in another building not part of the hotel complex and therefore not convenient as you would

went half board, dinner and breakfast were really good

pool could be warmer

toast), great bars/restaurants, spa

a full mini bar in the room would have been perfect.

we hired a car for the week and there was loads of parking space

gave us access to an extra pool, with swim up bar and a restaurant next to the sea, as well as a spa visit (definitely worth a try) (-)having to pay extra for use of the spa facilities. (+)provided nightly was excellent with some of the acts being the best we ve seen on any of our spanish holidays (+)excellent location, resort, spa , food, staff isabelle joseph at reception and guest desk (-) and if there is a bad weather day forecast book the spa early as we left it too late and it was fully booked (+) the spa service was amazing, beautiful massages received and it was as usual great service (+)you wish for on a luxury holiday at the resort: beautiful outdoor pools, great spa facilities, wonderful restaurants and superb staff

staff, breakfast, dinner, everything was just perfect

room was spacious and spotless. lovely pool area and food was really good.

good pool area and also good heated kids pool

corina was excellent with kids around the pool and in the evenings

, big pool is perfect temperature, childrens pool felt like a bath, kids loved it

30 which was disappointing for the kids who wanted to have a game of pool

pool was clean and so was pool area

a bit of entertainment and some pool games

fully equipped kitchen and large bathroom

could do with making the bar a bit more cosy

all the little touches made it an outstanding stay, free soft drinks in the fridge around the pool, sun lotion at the pool

for breakfast choice of rose or white, plus at lunchtime and late afternoon they came around the pool area and to your patio if you were on the first floor with drinks and canapes

breakfast service was excellent and you also had a choice of ordering room service at no extra charge from the ipad that was give to you when you arrive

everyday your suite feels brand new with little treats / extras and almost a free mini bar (spirits not included) (-)- small criticism however there was no evening entertainment or even a residents bar that we could visit for pre dinner drinks or retreat to after dinner (+)apart from no hotel bar to relax in

breakfast was excellent. staff fantastic always willing to help.

wifi wasn't great

gym facilities updated, and sun beds updated, also pool steps a bit wobbly

good choice on the breakfast buffet and dinner buffet

food was fab and i liked the glass of champagne with breakfast

the gym was poor i believe the ceiling

spacious & comfortable pool immaculate spa was amazing and the nicest staff to come across big

the mini club for kids was great our daughter (5) loved it

the breakfast is very good

staff were friendly and engaging location is brilliant, food was excellent pool was the right temperature loved loved loved

paid for the extra wifi the kids felt it was poor quality,i think were the room was not close enough to the modem

club for kids was great, we just missed it on 2 evenings because it was not scheduled, anyhow the experience

always sun beds available, no mad rush before breakfast to reserve

the hotel, the in-room coffee-making facilities, and the balcony with a clothesline for drying laundry

the rooms were cleaned spotless every day and so was the pool and its area

found some staff quite grumpy particularly at the pool bar and food

being a bit harsh but the gym could have been bigger

breakfast, lunch and dinner was buffet style and had a huge selection, the 'locally produced' wine

pool area was nice

24 hour bar refused to serve alcohol past

we discovered a quieter space down by kids club, with a little more space

very clean, good wifi, nice owner

the pool was warm

there was a nice pool area for adults only which is a bonus if you haven’t got kids with you.

has a quiet side and a pool for children side

the spa had a good range of massages at a good price and the one i had was great

not a dislike, but possibly put another toaster machine in breakfast room

paradise for kids

my stay at los jameos, the staff allowed for an early check in

wifi in the room is a joke. the one in the lobby is ok

staff, got a late check out complimentary

throughout the 7 days every staff member we came in contact from the bar staff, the restaurant staff to the cleaning staff were really lovely

great breakfast options, lovely gym & spa, pool was perfect & never an issue getting sun loungers, and the staff were

the spa itself, although nice and very clean, is quite small

breakfast and dinner both top class

i loved the facilities modern look and feel. the gym was well equipped and location great.

good variety so many different things to choose from view from the room was looking out on the pool and you could see the mountains from the room looked amazing at

lovely breakfast

i can t think of anything. we can only recommend hotel beatriz playa and spa to everyone.

best thermal suite and spa i've stayed in

big property with facilities like mini golf, table tennis, arcade etc.

wifi

we had a rental car and there was always easy parking nearby the hotel

short walk to local bar

too cold to use the pool but it looked very inviting and a lovely terrace with hot tub with spectacular views

rrazza, swimming pool, gardens) are super cute and typical

pool. view from hot tub balcony especially in the evening. local walks.

was exceptional at arranging reliable taxis, letting me have late check out and baggage storage

parking area

very nice, spacious & clean rooms, great terrace, check-in went smooth, free parking on-site

parking is available on the street with plenty of space

clean, cheap, pool is quiet enough in the off seasons with no kids, there is a book swap at reception which is a

pool area looks inviting

pool hours a bit restrictive given the heat during the day.

pool closing times, i think they could be later given its high season

the whole area was really taken cared of, including the swimming pool

variety of breakfast

liimited selection of breakfast items

great selection at breakfast and the hotel was in walking distance to all amenities

excellent location, breakfast, staff

breakfast and dinner could be better

staff, very pleasant and helpful, especially if you have kids

hotel super clean, lovely staff, fab breakfast, loved the gym, loved the pool and amazing location

very friendly and helpful staff, especially felipe who managed the poolside bar and for whome nothing seemed to be too much trouble

the bar near the pool is very good for drinks and the staff was kind and

rooftop bar had friendly staff and plenty of choices

snack bar closing at 3pm, it’s not convenient if you have kids.

the pool area is great, there is a playground for kids and the resort is few minutes walk away from marina rubicon which is one of the beast area to

if gym was open.

apartment was spacious, great for us, 2 adults and 2 kids

the hotel has a gym and washing machines

breakfast with views to die for

the bar was not open as expected. only beer and soft drinks from a vending machine.

breakfast on the rooftop terrace with panoramic views was the highlight

it's also a very short walk from shops, cafes and restaurants, and the wifi signal, mattress, and shower pressure and hot water are great

great location ,sea view , room , museum , every morning nice breakfast

there's a lovely small playground and kids pool next to each other and next to the main pool which is super comfortable

cleanliness, security tag system, location, swimming pool, gym.

the spa is just available for adults. sometimes it is to windy to stay in outdoor pool.

cool zones for kids and teens

it would be nice to sit at the pool bar and order some food, not just a buffet option

no dedicated bar for royal level signage poor restaurant somewhat cramped

location . the pool and the quietness is around the pool .

breakfast was very well organised and great choice

the breakfast had many choices which made the morning an lovely food adventure

pecially loved the spa and outside infinity pool), and the food was incredible

99% of guests are french so very difficult for kids to make friends

the 2 swimming pools were both lovely, there were activities around the main pool which was fun if you wanted to

disappointed that the kids club would only take french speaking children

loud music around one of the pools from the kids club. pool bar closed at the quieter pool.

about 600 m from the beach so if you are with kids it’s quite far for them to walk

the wifi worked really well and it even had laundry facilities

we really enjoyed our stay and thank you to all the staff reception, restaurant, bar and pica who really was great

food at pool bar was great as was the service

basic gym equipment in the gym,, but all that is required for a decent workout

we liked the pools and being around other children for our kids to play with.

it was incredible rooms comfy and clean, rooms cleaned everyday except thursday and sunday pool bar was great, food was fab, cocktails were amazing and the pool side games were good craic pools

parking was very difficult to get close to the hotel as the car park in front of the hotel was open

the wellness centre including large indoor pool and small gym are free to superior room guests

was perfect, hotel was so clean and the staff were very attentive , good food at buffet and breakfast, great choice

cat that creeped about the bar made me feel uncomfortable

escape room,pools,time for kids to go in the spa,playground and play resort

great staff, excellent amenities, peaceful vibe around the pool

we also enjoyed the pool, the bar at the pool and entertainments

breakfast and evening meal were excellent and we were really glad we had opted for half board as we

also the checks and requirements to book table for breakfast

breakfast was good, i read a lot of reviews to say that it was bad but so i had reservations but it

the staff are wonderful the food great and varied, sadly the spa was closed due to covid restrictions

the lobby bar was very elegant and relaxing and we enjoyed the guitarist, violinist, and singer on the

the pool is perfect, we used the heated pool with plenty of sunbeds

kids club great- my daughter asked to go

disappoint, staff were unbelievable, reception, guest relations, cleaners and the most amazing bar

staff were very friendly, the room was lovely and the pool side was always immaculate

wifi did not work the entire time, breakfast not ready before our departure despite the front desk

the location cleanliness staff friendly pool area

wifi extremely poor/didn t work in our superior room

more parking space

thalasso spa lovely and nice pool

very good breakfast, helpful reception, premier suits have private pool with bar

to eat with all the families , the noise was unbearable , staff rude , they made you pay for fast wifi , towels had holes , they cut the trees around my room and left all the rubbish outside

beautiful rooms and hotel. pool and grounds were fantastic and food very good

adults only area was a welcome retreat including pool area with bar

staff friendly atmosphere nice food , great location with lots to do , excellent spa facilities first class

was immaculate, the staff were all lovely, no problem getting sun beds, food was good, pool bar was best we have been to, animation staff so friendly

very comfy , kids club and entertainment very good

didnt like the high tables and low backed stools in the bar area as i fell off one

we didn't use the gym but it was very well equipped

liked everything, good location, nice and quiet, super pool and brilliant weather

excellent kitchen facilities- everything you needed

prestige system a bit convoluted eg double check in (we skipped the prestige intro) also gym and spa not included in prestige

great pool facilities for kids

the spa was also fantastic

nice kids club with a lot of activities

the pool areas are amazing and the food in

in the evening you can enjoy a mojito with good music si the piano bar in the hotel

were looking for - gorgeous hotel, plenty of food options, some entertainment in the form of mini golf and a spa circuit (we loved this

gym - decent size and equipment 12

additional payment required for gym and indoor pool. not enough toasters at breakfast.

was amazing from the food to the pools to the atmosphere

g getting the the laundry done took 3 days)

was specious and clean with a beautiful view facing the ocean, all of the facilities including gym are well maintained, the food and service were excellent

fabulous olympic swimming pool and great gym

only strange one was the price of a round of crazy golf

7 swimming pools, awesome breakfast, great bed

the drinks at the pool bar where really good

all food was fresh and warm royal level pool and pool bar made the trip for us cycling facilities next to the hotel where great too - i hired a mountain

and the breakfast is excellent

staff and kids club hours

the breakfast was great

the service was the best and the room (suite with the pool) as well

outstanding freshly prepared and beautifully presented breakfast around a large table enabling us to share experiences with other guests

the breakfast is an experience and we fully recommend it

the beddings, the wall art, the local gofio and orange sweets for breakfast—casa de las flores is an oasis

finally as we are deco lovers our suite with a private pool was amazingly decorated and functional too

no kids play area nor miniclub present

excellent breakfast options

the gym is ok, but the wall is

think my only complaint/suggestion would be to have some music going, not just when aqua gym is on

is a down side i had to pay €50 euros as the wi-fi code is only for 2 items so when you had 2 kids and one adult all on the ipads or

when we came to leave we were told the late check out was not available which was disappointing and then told we would have to pay

found the breakfast time a little crazy, so many people in at the same time to get breakfast

the gym was pretty small but all open-air which was really nice

there is a gorgeous spa and there’s a well equipped gym as well

pool, facilities and staff

hotel , great room , lovely pool areas

breakfast was lovely as was location

the pool was too cold. toilets closer to the pool bar needed.

spa treatments were v

pool and sea view , clean comfortable well equipped apartment with a secluded balcony that got all

huge rooms, great pool, dinner and breakfast buffets were amazing

everything from breakfast to nightly entertainment was well organised and of top class quality.

location was poor and for a hotel of its size the bar facilities were minimal.

pools, good food, activities for kids, friendly staff

breakfast was lukewarm

deal, with the actual breakfast beaing supplied by the barracuda bar downstairs, who also provide room service food & drinks, there staff are extremely efficient

lovely rooftop area and pool

the location was perfect, central to all the restaurants, bars, beach, shops

the location was excellent and a lovely adults only hotel, heated pool

you could also order drinks and snacks via a service phone from the adjacent bar and they arrived very quickly

liked the premises in and out it had its own interior swimming pool totally stunning and a we could choose any bedroom as there was nobody else staying there that

nice inside pool

location lovely hosts clean spacious indoor pool

the place has plenty of spaces to chill out and just watch the ocean and the indoor pool is pretty cool

common areas, designed in a moroccan riad style, among a covered common courtyard with swimming pool

wish the roof terrace bar had been finished and open for business!

breakfast was amazing. stuff is so pro and so polite!

everywhere ,rooftop terrace with jacuzzi with amazing views,friendly,helpful receptionist,gilda's bar opposite was old fashioned vibe with fab tapas, definitely be back,the breakfast was fresh with

breakfast & dinner in the hotel restaurant were both excellent

lovely breakfast in a great restaurant

we used the spa two times

i asked from the booking to have three beds for adults i need to have then three bed for adults

from beach access, swimming pool,live bar music, staff , kids club , bar on the beach to

lots of space at pool to relax

be good to have options for a lighter meal in the evening other than room service e

most staff were very friendly except gym receptionist.

my only grip was that the swim up pool was closed although there was lots of people there.

safe place for little ones, excellent kids club, playground and kids pool

hotel food varied and first class for breakfast, dinner and tea

no spare sun beds by pool gym shut on a sunday room located near toilet block so smell of drains at certain times of

also used the gym which you have to book in advance but that wasn t an issue

no room slippers, gym cood be bigger, i couldn't connect tv to my phone

beds, fabulous rooms really friendly hotel good entertainment spa fabulous and treatments great

large rooms fantastic all inclusive selection pool bar lunch was

only thing i could find to complain about is the wifi, the signal strength was awful so often switched it

absolutely fantastic hotel, really lovely staff, very quiet around the pool, plenty of beds

it is adults only which was a plus though it felt like senior adults only maybe it is the time of

super clean and great breakfast

nice view over pool, gardens and bar/restaurant

a bit dated, could use new floor covering in hall areas, music at poolside would be nice, pool bar opening at 12noon at bit late, missed coffee at 11

the pool was cold, the hot tub was cold

code in piano bar men coming in with speedo trunks and no top on and women coming in with a bikini not really

also spa and gym

very good breakfast and diner choice; good location, nice view towards to the pool and sea

like everything especially breakfast and dinner food it was delicious and good choice for

great choice of food for both breakfast and dinner

would have liked tables and chair by the pool instead of just beds

snack bar great, food lovely with waitress service an added bonus

particular the fact that we were located wxactly as requested with a balcony opening out to the pool

lovely staff and food at breakfast buffet was delicious

every thing the staff especially the hotel the location the pool the entertainment

breakfast and lunch were particularly good

we had breakfast only and it was very diverse and tasty

the breakfast area is clean and if you are first in you will have no problem being fed

no adult only area of pool

clean and safe pool and gym

nice pool and bar area

dro pool, sauna, & steam room) frequently and booked a few treatments in

wasn't any wi-fi for the whole week but i was able to use wifi across the road at the h10 suites

there was organised acqua gym classes, yoga, pilates

of variety for breakfast, lunch and dinner

to change the swimming pool towells we need to go to the main building

gym equipment could do with regular servicing it would be good to have a rowing machine

noise at the pool

snacks available throughout the day should you miss your breakfast, or lunch

special praise to sophie and the relaxed breakfast environment

pool has now been covered and room was very hot

just outside our door there was a smaal pool and sun deck area

very good cleaning service and good wifi

location, helpful staff, special atmosphere, delicious breakfast and good coffee