was nicer than at the gran arrecife hotel and the wifi was much better, with a stable connection for work, which

like view from hotel very close to the beach, sea, hotel was clean, breakfast very good,staff very friendly

breakfast and dinner could be better

excellent location, breakfast, staff

lovely hotel straight onto beach only thing there was no pool or spa so disappointed

loved the pool bar and the pool

could also do with something more child friendly, like kids meals and a play area, maybe in the roof terrace

small but very nice gym

the only thing was that the pool was a little small.

breakfast (*****), location just across the sea, close to restaurant and 24/7 shops, close to bike

laundry facilities at a very reasonable price

hotel had no bar or entertainment facilities for the evening, this meant always going elsewhere when on occasion

great location ,sea view , room , museum , every morning nice breakfast

everything is neat and clean, good wifi speed

wifi excellent

the wifi is good quality and the air conditioning worked fine

the wifi worked really well and it even had laundry facilities

clean place, with smart tv & wifi central location

kitchen ware and cutlery a little sparse

well equipped kitchen

we won with friends but our kids

city center - hotel app is really a nice thing to have during your stay (you can book your gym time through it

kids disco was awesome

spa area is perfect, swimming pools are nice, rooms are big and spacious, great to have

only strange one was the price of a round of crazy golf

the staff were always super accommodating especially the guys down at goa pool bar namely - guillermo and jesus

great facilities for training (50m ool, decent gym, local bike shop)

the pools, the gym, the rooms and the food was excellent.

miss kids activities, playground

the breakfast was great

we was also all inclusive but found out we couldn t use our bands in the sports bar

excellent location near the beach, heated pool, wellness, excellent food, free parking

piano bar time for singers was in the middle of dinner so either way we missed most of it

sea views and of aeroplanes coming in, food in main restaurant was brilliant plenty of variety, kids entertainment

best thermal suite and spa i've stayed in

gym could get more maintenance as some machines requires cable and checking all adjustments

spacious room, entertainment, kids club, food, drinks. everything was amazing

thought if the kids' entertainment during the day was a little less pool based so they got a reason to get out

near the beach all inc.free wifi

nice view , wifi

good buffet restaurant, nice, quite large pool, and decent hotel gym.

i loved the facilities modern look and feel. the gym was well equipped and location great.

unreliable / poor wifi

there is also free underground parking with generous parking plqces which make it easy to park your rented car

) reasons: having to report to reception on a number of occasions about kids and parents playing football between

selection for breakfast and dinner, superb location, center can be easily reached by foot or bus, close to

free parking

to the bar and waiting staff moise, claudia miguel and all the many others who greeted us with a smile and

child free zone with pool (not that i don’t like kids but if you travel w/o them, it’s nice you can enjoy

property has great facilities, friendly staff and the deals in the spa for couples were

facilities were great plenty for all the family, 3 pools, crazy golf, archery, tennis, table

excellent variety of good brilliant staff excellent location great kids club really safe

lots of facilities, spa, sauna, tennis, crazy golf etc but best of all outstanding food

the wifi connection could be a bit better.

some of the staff in the cocktail bar lacked happy interaction

welcome was brilliant so very helpful at reception, and staff all around the hotel poolside bar and restaurant

inclusive the last two days of our stay to really relax and enjoy the hotel, the pool side snack bar was great

a 4*hotel,but at a push maybe a 3* no facilities for making tea or coffee and no room service when rang to get

i really enjoyed the entertainment and even the kids club staff ( iovack and ingrid) they were both brilliant

big free parking

is a down side i had to pay 50 euros as the wi-fi code is only for 2 items so when you had 2 kids and one

rooms were clean and tidy bright and all facing the pool/sea

entertainment was on every night which was great but rooms that were close to the bar and stage area could hear

no parking at the hotel but large car park adjacent if you can find a space.

hotel the rooms were very spacious and comfortable,very complete breakfast, fantastic dinner, great

amazing pools, beautiful restaurant and bar - truly

excellent customer service, clean and tidy hotel, great quality food and drink, lovely spa, wifi flawless

there are a lot of activities ( yoga, mini golf, aqua fit etc) free of charge

staff really polite and supportive, food delicious, rooms are perfect, pools are gorgeous, gym works fine, spa

adults only

only complaint would be the white grill going around the main pool and the kids pool could do with a deep clean

kitchenette had nothing in it (pots/delph/plates)

very clean room with a lovely balcony with sea view, quiet, small kitchenette (with fridge, microwave and small

had 3 cockroaches, the bed wasn't comfortable and the wifi didn't work well.

we walked by the pool everyday at 8

the only thing i think could be improved was the variation of choice at the breakfast buffet.

breakfast might be more varied but in overall it was good!

on street parking but very difficult to find a space, hotel needs a dedicated parking area

staff were very friendly & efficient, pool facilities excellent

apartment, freshly painted, fantastic seaview, right in the centre of the town and free parking

spacious apartment with a separate bedroom, 2 balconies, and a kitchenette. wifi worked well.

there is a dining room for families but this isn t enforced and the kids appear unsupervised at the food

our kids had a ball

excellent wifi

choice of food on offer it is delicious bedrooms are very big and airer and spotless clean the pool area has

breakfast was good as was the rest of the food

delicious food pool we visited the children play room and we met martin what a very nice man , thank you martin

kids areas could do with improvement

the pool area always has enough loungers

it has its own pool, food bar and lovely gardens

wifi was not available in room! it was available at reception, but not worked well (too slow).

and helpful very clean good choice of food good varied entertainment nice atmosphere easy free parking great

charged 38 euros for two phones wifi

always sun beds available, no mad rush before breakfast to reserve

the best part was the kids entertainment

wifi should be free to access in rooms, had to go to the lobby to use the internet without the

there was kids entertainment at 8 till 10, but this is really not suitable for anyone who doesn't have

and big hotel, heated swimming pool, free plenty of car parking spaces, evening program, buffet food for all

the gym only had one treadmill and german visitors monopolised it during the short (11-6) hours it was

we wanted to order room service at 9:50pm and they say they do it till 10pm

on street parking close by

the kids play area was also well-organized, allowing parents to relax while their children enjoyed

hotel, facilities superb, swimming pool gym sauna evening entertainment, food lovely, staff friendly and

food spot on , pool spot on room spot on staff superb gym great in general cant wait get back in sept

no on site parking but there is street parking beside it and i never had trouble getting a spot but it was

wifi very poor have been going here for years and it has never improved

i was then upgraded to a gorgeous room overlooking the pool and sea

at the pool every day, and the hotel exceeded itself with the food on hogmany and also the free bar for

probably the only thing would be the wifi.

and room service was

the pool was very well looked after and we had spotless well equipped apartments

30 which was disappointing for the kids who wanted to have a game of pool

location, rooms wifi, and a/c

must have to do with the wifi

the pool bar food was amazing the club sandwich was huge

all the little touches made it an outstanding stay, free soft drinks in the fridge around the pool, sun lotion

the pool was heated open 24 hours, pool staff so friendly come around with snacks and taster cocktails

touches made a difference: sun glasses and hats in the room, a fridge with soft drinks by the pool and many

complementary laundry service

the breakfast menu is provided all day so if you fancy brunch instead you can have that, you can have

spacious rooms, bed was huge & so comfy communal areas clean, well maintained pool areas were gorgeous staff

delicious food with plenty of options for both adults and kids

the pool area was fab also as both pools were heated and also a gym provided

staff, rooms, breakfast & location are all perfect.

staff breakfast beds soooooo comfortable

only appeared to be able to connect one device to the wifi in the apartment at any time,

but nice for kids to make friends

all mod cons in kitchen

but nice for kids to make friends

was no oven in the kitchen,which meant we couldn t cook for example a pizza for lunch ,we had to eat out for

four of us (adults) stayed in a r wo bed apartment, loads of room, really big living/ kitchen area

pool are is immaculate and no nonsense about claiming sun beds at 6am

safe fab location ,but yet everything available ,beside the spar, the really nice irish viking bar

staff at the pool bar was very rude and didn t want to take are orders as it closed in 10

perfect view of the pool and sea from the balcony

great hotel and amazing breakfast

the beddings, the wall art, the local gofio and orange sweets for breakfast casa de las flores is an oasis

best breakfast and experience in canaries !

finally as we are deco lovers our suite with a private pool was amazingly decorated and functional too

the breakfast is an experience and we fully recommend it

although it says, dont reserve sun loungers, everyone did, so pool area filled up quickly.

local to all restaurants and good gym but not in the hotel

the layout of breakfast buffet is strange, butter not near bread milk not near tea making area

size of rooms with balcony staff excellent pool bar lovely

pool bar service is a little slow, all the staff are lovely but at times it would take a very long time

we did not try the hotel restaurants as they seemed expensive but the bar food was excellent and reasonably

the room service for breakfast was excellent and always served on time with hot coffee

breakfast buffet was the best we ve had anywhere

plenty of people are combining their stay at the hotel work, which is perfectly possible as the wifi is strong

suites come with breakfast a la crate or buffet included & access to a private rooftop pool

gym could be bigger with a proper cable machine & showers that we could have used when we needed to

fee parking nearby

breakfast and pool bar service

rooms were spacious and exceptionally well presented, an excellent pool and bar area with a high end evening

pool side service, along with room service, chocolates and water delivered to your room daily

could be better choice with kids drinks

clean contemporary complex with large pool , pool bar and great breakfast provided

was peaceful and quiet, decent sized room and kitchen for what we needed. the cleaner was lovely

temperature of the pool across the road on flora tbh ii

the rooms were spacious and clean, with very comfortable beds that made for a great night s sleep

the bar is also really expensive

the time it was still honouring past bookings so a lot of lillos in the pool,

the pool was great not overcrowded and easy to get a sun lounger at anytime of the day

the gym area is air conditioned and has lots of up to date equipment if you want to work out while you

the wifi wasn t the best either

were allowed to impose their own music on everyone at the pool side -a chopping board in the kitchen space please

there wasn t plug sockets in the kitchen area so you had to use the toaster on the floor

there was no wifi

the studio was spacious, with a big shower room, comfy beds, aircon, and a small kitchen, not suitable if you

-we did not have time to enjoy the little pool and garden, so we will definitely have to come

we spent most of the time around the pool, enjoying the

breakfast is definitely a highlight

very good: easy to access, very quiet but 10mn from the center of the nearby town by car, with a parking

the location is really silent and you can relax 100% on the pool and a perfect view of the town is all around

easy parking available in front of hotel

of food, all inclusive drinks choices, space and cleanliness around the pools, piano bar for a relaxing evening

wifi super slow

great breakfast! friendly staff. great pool facilities. delicate everything. good family hotel.

great staff. kids loved being there.lovely location. great swimming pools .

have been told prior to arriving which meant we were unable to be near her when we were at the pool

obvious where the bar was and there are no drinks on display they were all hidden where breakfast is served and

the pool area is beautiful and so relaxing, great food at the pool bar too

maybe a small bar area in reception or honesty bar or even alcohol in the mini bar

mini bar and coffee machine a much welcome extra touch

and if there is a bad weather day forecast book the spa early as we left it too late and it was fully booked

attentive, polite staff great food, especially in premium bar area

the waves at night - the choice of fruit and bread/viennoiseries at breakfast - the big inviting pool

the different swimming pools and the spa facilities plus the gym were great

gym was also great

very clean, good wifi, nice owner

tasty breakfast

was over the kitchen (8) and a lot of noise from fan below

wifi is frustratingly erratic depending on where you are on the property

were booked for a wednesday night and did not know bar and restaurant are not open on wednesday evenings

we had a rental car and there was always easy parking nearby the hotel

was exceptional at arranging reliable taxis, letting me have late check out and baggage storage

over the sea and volcanos from the balcony and rom the very large common terrace, convenient bar on the ground

parking is available on the street with plenty of space

parking area

wifi , beds not comfortable , cafe not open in the evening, only local tv (not an issue of the wifi

kitchen needs scissors.

pool area looks inviting

equipped kitchen

pool hours a bit restrictive given the heat during the day.

the whole area was really taken cared of, including the swimming pool

there was no bar after 5 in the evening we like to go out to eat and come back to have a drink in the

teens area and gym needs to be renovated. no ac in the gym...

friendly and accommodating to my requests to have rooms next to each other and over looking the pool for the

if the hotel gets the gym up and running it will be outstanding

kids loved the pool and we would definitely go back

the lounge bar on the main reception area was great at night with live music

also no turn down service they did not supply water and soft drinks as paid for and there is no room service as

the poolside staff were very friendly and kind, as were the kids club staff

dinner buffet is meh, i guess for a family with kids it works

excellent gym and spa

unfortunatly the spa was not good for disabled, pity

pool bar in royal level missing options of snacks like olives, cheeses,chips

adult only infinity pool is lush, rooms/facilities are second to none, especially the swim up rooms

pool bar area always short staffed and cocktails were very poor

adults only area with its bar and infinity pool is amazing

wifi did not work.

a bar area with comfortable seating would improve it greatly

to pay deposit for tv remote / air con remote *the gym/sauna wasnt great (unsure if sauna was even

loud music around one of the pools from the kids club. pool bar closed at the quieter pool.

bar and lounge not comfortable or attractive. poor english spoken at reception wifi poor

therefore it was very difficult to find a couple of sun beds in the relax zone pool area immediately after

my room was lovely and the private pool was clean and well maintained

bins in the room (for a room with a small kid, they were full by the midday) - cleanliness of the gym or some

gym was quite good for this sort of hotel

the facilities, the room, the pool and they gym

closing swimming pool, the mini market on property

food was good. close to the beach and nice pools with pool bar.

absolutely perfect for families, spotless clean friendly staff pool area fantastic for kids

we liked the pools and being around other children for our kids to play with.

indoor pool is 25 meters which is ideal to fit in swim training

the bar at the main pool can be busy but the other one never had any queues and there was even waiter

room service was out of this world with so much attention to detail

wifi wasn t very quick

to access one restaurant a lounge a couple of deluxe areas around main pool and the indoor pool gym etc are then

the rooms were cleaned each day whilst we had our breakfast which consisted of a wide range of options

the gym was popular with our group and 2 members of our group enjoyed massages

adults only

the only criticism was the wifi isnt great but thats nit picking.

the wifi could do with an overhaul as it was very difficult to use

also the checks and requirements to book table for breakfast

at the buffet restaurants could be improved - our room had a problem with the air system as kitchen smells from

are no plates or cutlery in the kitchenette so had to arrange some through guest services

millions of kids

were disappointed to have to pay a room service charge for having 2 wine glasses delivered to the room since

t find a warm swimming pool apart from in the spa which you have to pay 25 euros to use

location/cleanliness/staff/gym

very friendly staff acknowledged our anniversary, made early check in possible beautiful pool and palm tree

lanzarote princess from checking in with the lovely staff (and free prosecco and juice for the kids) to

the food was good and evening/kids disco was

bar area in the evening is relaxed and welcoming for anyone travelling on their own and the kids

beautiful rooms and hotel. pool and grounds were fantastic and food very good

lunch at pool bar delicious but buffet under par on variety and quality

very short staffed the wait at the bar or for service wasn t acceptable.

the location, the pools, the spa, the two different areas for families and adults only.

very good breakfast, helpful reception, premier suits have private pool with bar

different pools are available and you always find a chair not far from the pool

wifi was very poor

it is very family friendly the kids have a corner in the restaurant where they can choose their food

the heated pool in the spa is not really good heated. ud83dude04

staff, activities, food, pools - all great. late check out was possible. free parking.

liked everything, good location, nice and quiet, super pool and brilliant weather

excellent kitchen facilities- everything you needed

wifi not the best, only one english channel in bedroom tv's

parking could be improved

loved the kids pool area, perfect for our grandson who we'd

great chill out music in the pool bar for a late afternoon drink watching the sun go down

the kids pool is so much fun and kept our daughter entertained all week

too many kids.

i loved the spa and went there 4 times during my stay, it had some nice heated lemon and flower scented baths

were looking for - gorgeous hotel, plenty of food options, some entertainment in the form of mini golf and a

enjoyed the spa and gym too

no wifi in rooms far away from reception. staff weren t all friendly. pools freezing cold.