pool area was great (very easy access, if you can t do stairs)

finished - had booked to use spa and swim up bar, wasn t told that these weren t built yet

lovely hotel.facilities staff breakfast and location excellent.

were spacious, bed was very comfortable, pool area was lovely and great selection for breakfast

no gym facilities

with a very nice and clean structure, with many good facilities (swimming pool, rooftop, bars, gym)

the way he treated the kids was excellent and i would recommend the hotel based on him alone

the food was excellent- breakfast was incredible - vast selection to choose from

the gym times are limited.

excellent staff amazing covid safe as well, always cleaning lots of alcohol gel stops, spa and gym area good

pool leisure classes spa staff fab food

specific ground-floor room was close enough to the reception bar to pick up some noise, which didn't bother us

lovely breakfast, beds were extremely comfortable, shower in bathroom was excellent

excellent customer service, good breakfast, excellent facilities (wellness spa was amazing)

bar/ restaurant only opened from 10am until 4pm so if you want s drink or food you have to get room service or

could use a few more loungers around the pool, they tended to get scooped up early.

was awful paid cash for laundry service and safe rental but card charged

not enough seating in the bar area

intertainment program on site every night for kids and elderly people

the staff at the kids club kept our boys entertained

with regards spa etc

good pool area, good breakfast, good spa facilities, ok gym and it s very clean

where screaming while playing and i was asked to tell them to be quiet as we where in a delux spa

breakfast was delicious

wifi was extremely poor for the duration of my stay, bedroom suite located on ground floor.

renovated and new, the swimming pool is great

room was lovely the pool area clean an comfortable all the staff were friendly an happy to

fabulous breakfasts - well stocked buffet and you could also order a cooked breakfast

good wifi in the room

were amazing - couldn't do enough for you from cleaners to reception staff to bar staff

location excellent hotel a little gem close to every thing breakfast very very good a very good selection of

wifi is not good at all

need to improve the wifi system overall, not fully available in all hotel rooms

no music at pool

gym but good selection of machines and nice showers there and on basement floor so nice and shady

in bar/reception, not very comfortable the bar outside the gaudi restaurant always seemed full of

would have liked if the gym opened earlier in the morning and stayed open later in the evening

staff are always smiling and welcoming in the reception, the restaurants, bars, gym & wellness area, animation

breakfast was so good lunch and dinner was also top quality and the location was ideal

pool and facilities at my favourite club were excellent

very noisy area, spa didn t work

thoroughly enjoyed our stay ...like that's its adults only ...will definitely return.

mini bar very reasonably priced

maybe breakfast could have extended to 10.30am

breakfast was amazing. stuff is so pro and so polite!

food, staff, gym, pool, room - all of high standard and staff very friendly.

from beach access, swimming pool,live bar music, staff , kids club , bar on the beach to

i asked from the booking to have three beds for adults i need to have then three bed for adults

clean great rooms amazing spa and pool beach location excellent breakfast

poor wifi in the room

the location was perfect, central to all the restaurants, bars, beach, shops

clean rooms, with room service every day

i swam in the little pool on the roof and enjoyed it despite the cold water

location, adults only hotel, infinity pool

some way to make coffee in the room without calling room service would be like a cherry on the top

location lovely hosts clean spacious indoor pool

tv in the room was not functioning properly. wifi was very sporadic.

the place has plenty of spaces to chill out and just watch the ocean and the indoor pool is pretty cool

beautiful location...stunning view...accomodation was luxurious with stunning indoor pool

nice inside pool

pool side was beautiful, great picturesque location, handy gate from the hotel to the beach

sauna and gym included

loved the gym

nice pool, jacuzzis and gym

i enjoyed the spa facilities also

drinks were lovely and the bar staff always on hand to whisk up something special

wifi at my room was ok, i heard some other guests complain, but in hotel surrounding wifi is

the gym needs more equipments please

kids, gourmet people, and everybody will like it

age of people about 60-80 years in general but also we sow some cools with kids

the wifi did not seem to be very fast. in fact it didn t work.

lovely rural quiet location, rustic decor. good wifi. friendly staff. comfortable large bed.

fabulous unpretentious food , good wine, relaxing pool sunbathing area if warm enough

breakfast was excellent, and the restaurant was superb

east & west coasts, lovely character , friendly staff & welcome , indoor swimming pool , great breakfast &

we only had b&b, but the buffet breakfast was

the kids pool is so much fun and kept our daughter entertained all week

parking could be improved

we had minor problems with wifi

location, friendly and kind staff, lovely breakfast, comfortable outdoor areas and pools, very close to beach

liked everything, good location, nice and quiet, super pool and brilliant weather

excellent kitchen facilities- everything you needed

it is a big place but thoughtfully designed with lots of pool space and plenty of sunloungers

staff members were helpful and friendly, the hotel was beautiful with amazing scenery and the breakfast was

main pool was closed during our stay but to be fair we wouldn't go in and another two pools were

friendly staff, nice location, quiet neighboarhood, nice walkingpath around hotel, big pool, delicious various

this hotel was brilliant for fun with our toddler, lovely swimming pools and also baby and kids clubs and

excellent spa and facilities

wifi was hard to connect to at times

food and kids club was amazing, for every day was something difrent and keeping kids busy all the time

it is very family friendly the kids have a corner in the restaurant where they can choose their food

different pools are available and you always find a chair not far from the pool

facilities were perfect the steam room and spa pool were great and as for the 50 minute massage, wonderful

pool a bit cold

our barman dany must have a mention for his cheerfulness and good service

very short staffed the wait at the bar or for service wasn t acceptable.

spotlessly clean and an amazing pool

pictures don’t even do the justice, pool area looks amazing day and night and rooms are very spacious

pool bar closing at 17.00 hrs lack of music around pool while sunbathing

apartment was spacious, great for us, 2 adults and 2 kids

the pool area is great, there is a playground for kids and the resort is few minutes walk away from marina

new towels every day or so, nice pool, air conditioning, great beds

was excellent, spa was also excellent

but be warned freezing in february but the great bonus is that you have use of the vulcan hotel gym pools and

wifi worked very well

because the pool bar was so popular and fun, it could get a bit crowded during the peak hours.

use of the spa for the afternoon was a lovely treat

a big hotel as this one, shoud have a larger parking area; very often we had to go around around the area to

were a couple of areas where at times the wifi connectivity was patchy, including in one of the buffet restaurants

the sound of the room service trollies and dragging furniture while cleaning echoed throughout every room

great location on the beach, lovely pools, lots to do for kids

facilities for kids. extremelly friendly personnel.

no dedicated bar for royal level signage poor restaurant somewhat cramped

the breakfast had many choices which made the morning an lovely food adventure

easily done more signs showing direction to reception to restaurants etc and spa very confusing

breakfast was very well organised and great choice

pool bar in royal level missing options of snacks like olives, cheeses,chips

food choices are great for the kids and the variety is perfect for adults too

the location cleanliness staff friendly pool area

wifi in the rooms is a joke

the gardens and the free guest parking.

gym users were asked to wear the mask while training which is very unhealthy

outstanding facility. staff was knowledgeable and friendly. the spa was a highlight.

i like the fact that you have two different types of pools, yes you have seagulls but they soon disappear when

beautiful, modern and the pool was a huge bonus - the biggest pool i have ever seen in a hotel!

excellent gym and spa

i ve stayed at barcelo hotels before and they never disappoint

nice swimming pool generally

no music at the pool, very quiet and better variety of music at the evening bar would be better.

music was too loud at night, no room service, daily cleaning was poor

wifi excellent

gym also i enjoyed but very small when more than two people in it

staff very friendly and the animation team were great with our 2 grandkids (7 &

pool towels available with a 20 refundable deposit and plenty of books in the bar area do you can travel

the facilities, the room, the pool and they gym

facility, pool areas, restaurants, spa, activities organized by hotel (especially gastro workshops),concerts,

room, pools restaurant bar all premises are new and clean

some basic items were missing from the kitchen such as a bottle opener

adults, 2 kids, 2 apartments, it was incredible rooms comfy and clean, rooms cleaned everyday except thursday

the waiter on the poolside bar went above and beyond for all the guests, he is a credit to the hotel

we liked the pools and being around other children for our kids to play with.

and it would be nice if the gym opens earlier, 10 am is a way too late

gym equipment could be updated and we were supposed to get cleaning 6 days out of 8 but it was only

99% of guests are french so very difficult for kids to make friends

leads vegetarian food for my wife and kids

breakfast was excellent, rooms were clean, bathrooms very good and the free wifi fast enough.

shower room was great and wifi usb in the room was really helpful service to the room very good too

equipped kitchen

clean, cheap, pool is quiet enough in the off seasons with no kids, there is a book swap at reception which is

the kitchen has almost no tools to cook

clean, cheap, pool is quiet enough in the off seasons with no kids, there is a book swap at reception which is

clean, cheap, pool is quiet enough in the off seasons with no kids, there is a book swap at reception which is

good location, good wifi

and work before my departure, the gentleman from the reception offered me a place, gave me a wifi password and

wifi very good

really liked this hotel, very clean, great wifi, lots of hot water for the shower, the bed was very comfortable

my room was bigger than expected, with a nice clean bathroom, strong wifi, and many little extras, e

we had preferred club rooms which gave us access to an extra pool, with swim up bar and a restaurant next to

my daughter would have liked the sushi bar to be open for lunch

enjoyed breakfast but felt lunch and dinner buffets could be improved opening times of the sports bar were not

the wifi on the pool areas is unreachable.

lovely breakfast with external terraced areas, pool bar with waiters service at your sun beds, what more

and you can be waiting a while to order drinks at the pool bar there is no water available in the gym which is

of room service but honestly it s a non-issue unless you re heavily used to it

the pool area is beautiful and so relaxing, great food at the pool bar too

a lovely pool bar alongside the restaurant, where a delicious breakfast was served, with plenty of choice of

the pool was gorgeous

wifi was unusably slow for anything serious

lovely hotel, great hotel and all of the staff were so nice. breakfast was great!

staff fantastic with the kids!

of swimming pools, very clean and recently upgraded

impeccably clean and covid compliant - and the pool and gardens are wonderful

it was perfect with a heated pool, new it, good furniture and brilliant kitchen

no other restaurant open in town apart fron local basic bar and cafes only open till 6pm

was over the kitchen (8) and a lot of noise from fan below

it was only 5 minutes away by walk from the center of yaiza, and loads of parking around

property, great facilities including hot tub and swimming pool, fantastic breakfast, and set in a very charming

wifi , beds not comfortable , cafe not open in the evening, only local tv (not an issue of the wifi

very nice, spacious & clean rooms, great terrace, check-in went smooth, free parking on-site

out of town so a bit dead and bar area equally quiet - looks like they rely on bus tours coming in for meals

parking is available on the street with plenty of space

over the sea and volcanos from the balcony and rom the very large common terrace, convenient bar on the ground

very clean, good wifi, nice owner

the catering staff in the both the resturant and bar were just wonderful making adjustment to cater for my

car parking in front of hotel

parking on site (free)

good wifi and secure

room good wifi newly refurbished hotel/room friendly reception staff refrigerator in room with 2 bottles of

be done with couple little things such as towel rail in bathroom, light and socket in kitchen area but these

parking very hit and miss. small apartments and way overpriced.

pool bar closed at 6 little early i thought

wifi only allowed 3 devices and i had my work laptop so i had to use my own hotspot which was

set up for cooking a dinner, as no counter space or plugs in kitchen section

the gym area is air conditioned and has lots of up to date equipment if you want to work out while you

the bar is also really expensive

the pool was great not overcrowded and easy to get a sun lounger at anytime of the day

the time it was still honouring past bookings so a lot of lillos in the pool,

we also asked for an early check in and this was organised perfectly

juan did an amazing kids club and kids disco

towels by the pool on site supermarket early check in

a small window in kitchen area of room, has no blind or curtain to cover so room is bright from day light on

bar by pool was open and very nice and having the separate pools was also a great bonus if you want

breakfast was amazing, the room was excellent and we had everything we needed, staff were

pool area was lovely, nice and quiet at night

room service food options

good wifi in rooms

wifi but stable, about 10/10 mbps

the 2 jacuzzis outside were we enjoyed having a cocktail brought out to us by the bar staff

the gym was only communal gym in the complex across the road with other local residents

great location, good breakfast choices. nice asian restaurant, plenty of spaces for sunbathing.

facilities were excellent and i believe they are building an extra spa facility on site, ready for 2025 i would

spa shouldn't have been closed sundays - people are on holiday and expect to be able to use service

it was good to chill out overlooking the sea with the option to cool off in the pool without all the usual

good bed, great shower and heated pool

owners but in particular well done to letizia that has helped us buying flowers and booking a spa (excellent

plus the staff/owner is super kind and the breakfast

wonderful home-made breakfast with much choice served on a beautiful terrace

we were located over the kitchen area and the staff were very very noisy

hopefully gym will be opened soon

swam in the sea every day it was so easy to access from the pool area

one of the kids slept in our bed for the whole week as the other room was seperate

excellent location..lovely pool aera .nice and quiet and very relaxing..great breakfast

all the staff cleaners so helpful , pool is immaculate

pool are is immaculate and no nonsense about claiming sun beds at 6am

it was fine as we got to know our neighbours when i book again i ll request a room around the pool

bar was closed 3 days during my visit

pool area and bar were spotlessly clean as were the apartments

one in a corner next to the children's swimming pool, which was noisy (i'm not blaming the kids

just needed to fix the shower by the pool to make it absolutely perfect

better wifi

,apartment was spotless,comfy beds,well equipped kitchen,good wifi,beachfront complex and great value for money

bungalow with all facilities, perfect for small kids, incl washing machine

room as everything was there, hot tub, hammocks, sun loungers, sea views, a step away from the pool or a 1 minute

holiday with being picked up by lani' private transport, lovely driver, to the welcoming staff & sparkly offered

sunglasses and swim bag - all the facilities in your room that you need, a beautiful bottomless breakfast

apart from no hotel bar to relax in

the quality of the sausage on the breakfast

i would have liked a better gym but as a runner, this was no big issue.

need a bigger gym area?? and spa

about this hotel from the reception staff to the bar staff and even the cleaners is absolutely 100% fabulous

seperate kids pool and adult only jacuzzi with sunbeds

the gym was only from 10 am

didn't realise one pool was heated and the other not until second last day!

is small enough but it is lovely and deep and done the job, there was also a small section for kids

beds were so hard and the pillows over kitchen very dirty disappointed i book it, and dose not say much for

little english speaking channels and they were old so couldn t contact any devices to them for kids at night

is small enough but it is lovely and deep and done the job, there was also a small section for kids

beer very pricey for local lager etc main bar could open a little earlier

hotel , food was amazing all the staff were so friendly the pool was lovely and warm , we will definitely be

wifi very poor have been going here for years and it has never improved

hotel spotless, lovely pools

poor no irish stations on tvs no availability of area to watch masters golf had to go to

wifi ( even the paid) is no existence

friendly staff. great choice of food with show cooking. clean rooms. lovely pool.

unique private access to the ocean front is a rare gem; there s tons of space around the pool to sunbathe with

our 2 kids loved the pool and kids club

hotel, facilities superb, swimming pool gym sauna evening entertainment, food lovely, staff friendly and

me and my partner tried to use it few times but there were always kids playing in it, i do think that should

man at the pool bar was slightly rude when i ordered from the wrong side

man at the pool bar was slightly rude when i ordered from the wrong side

club for kids was great, we just missed it on 2 evenings because it was not scheduled, anyhow the experience

kids entertainment could have more variety .. they were bored of the same kids disco ..

were nice and big, breakfast was lovely, beautiful hotel

the staff at breakfast, lunch and dinner were very friendly and on top of everything great staff

pool area was lovely, great choice of pools to choose, nice gym also

we certainly had no need for the gym facilities during our stay

we discovered a quieter space down by kids club, with a little more space

the crazy golf needs an upgrade

breakfast, nice and clean pool, perfect location close to puerto del carmen, big and easy to find parking, wi

plenty of beds and space our spa experience was utterly wonderful i could genuinely go on and on about

pool was a bit cold

next to the pool is a small playground, mini golf and table tennis

wifi in the room is a joke. the one in the lobby is ok

lovely buffet breakfast everything fresh staff friendly and helpfull

spa basic

staff friendly and helpful-even managed a late check out

our view from hotel room could of been better but we didn t pay for a pool or sea view

the breakfast selection was good

i could be on wifi only on my laptop and i was still often disconnected because of bad connectivity

if i was to offer one piece of advice, it'd be to have the kids disco start at 7 and finish 830

free parking

to the bar and waiting staff moise, claudia miguel and all the many others who greeted us with a smile and

good wifi and air conditioning

for an iron and was surprised to hear that you don t provide them (only the chargeable laundry service is

gym, spa and pool facilities were well equipped and presented

the pools were beautiful, plenty of space and loungers, great bar on standby and food was wonderful

breakfast and buffet dinner were exceptional, great choice and wonderful friendly service

adults and children, the resturant and its staff were brilliant in such a buzy environment, the bar

well worth the value for money everything was perfect even down to the entertainers for the kids were amazing

of apartments could do with a new coat of paint and playground,arcade,gym etc could also do with some sprucing

free parking

poolside music for aqua gym etc is very very loud and continues into the afternoon for the other activities

location - it's next to the airport, but it takes some walking to it, better drive food - we had breakfast and

wifi is 3 per day for access in your room (not a great reception) but there is a free access

i forgot to bring towels for the pool and they had that for us

wifi weak in certain parts

we was also all inclusive but found out we couldn t use our bands in the sports bar

bar was welcoming and served good coffee

extra mile to ensure my comfort, spotlessly clean,luxurious white towels, plenty of hot water, wifi

room service clean room, clean bathroom ... hotel location

breakfast was not good

like view from hotel very close to the beach, sea, hotel was clean, breakfast very good,staff very friendly

great location. clean. nice pool area. good breakfast.

breakfast was a bit chaotic at times

bar could possibly stay open longer (5pm) but can t really find anything bad about the hotel

hotel is right on the beach , the rooms are amazing the rooftop pool & bar were fantastic for days when the

wifi excellent

no bar facilities

continental breakfast, wifi included and worked well, good location, large room with sea view, good standard of

everything is neat and clean, good wifi speed

breakfast,very fresh and tasty options,great service

it's also a very short walk from shops, cafes and restaurants, and the wifi signal, mattress, and shower pressure

the kitchen could do with a few more utensils such as a properly sharp knife and a sieve, and a few

kitchen doesn't include basic cooking thing like oil salt stuff

spacious modern design of the room along with good kitchen facilities; wifi; private entrance and

the wifi worked really well and it even had laundry facilities

kitchen ware and cutlery a little sparse

the position is great and we met all the old local bar and restaurant staff at various places nearby whom we

plenty of parking nearby and staff were super

staff were very friendly & efficient, pool facilities excellent

the breakfast was excellent

pool area quiet andy clean