had a lovely pool view from both my balcony s

99% of guests are french so very difficult for kids to make friends

had to pay on arrival and then our credit card and debit card wouldn't work and it turned out the wifi wasn't

shower room was great and wifi usb in the room was really helpful service to the room very good too

nice pools, big areal, big apartments, parking, staff is nice.

kind and helpful staff, the pool was clean and spacious

wifi throughout could have been better with trouble getting connected and very slow speeds once you

closing swimming pool, the mini market on property

swimming pool was great

wifi was to expensive and should be included these days

counterbalanced by the following major points and are not adequate to a 4stars structure: - the wifi is working

didn’t travel with young kids, if i had may have chosen elsewhere, thankfully i didn’t have to this holiday

breakfast buffet more than i expected, parking and location just great

think the quality of the coffee over the venue, breakfast, bar and pool bar, could be improved, not even smelling

gym- most of the workout machine were broke down.

washing machine included would be fantastic the kitchenette was a little tired around the edges

sofa is not comfortable and kitchen facilities are minimal

location great pool for swimming

of ramps and even a stairlift for wheelchairs to the car park, which also has plenty of disabled parking

property is amazing and the swimming pool just make everything better

nice swimming pool generally

staff, very clean apartment with pool views

i wish the opening hours of the gym were longer:)

breakfast was the best i ve had on any holiday

gym is great it has what you need for such a small space, however cardio machines not switched on

dinner buffet is meh, i guess for a family with kids it works

we stayed at kids pools as had 4 year old twins

new resort great pool for kids

i had the swim up room and was impressed by the way that the pool was cleaned every morning

music is a little loud around the fresh water pool to warn off the seagulls

the breakfast was amazing

adults only area with its bar and infinity pool is amazing

the heated pool for royal level was great

breakfast was very well organised and great choice

bars were somewhat under staffed we thought that one visit to each of the other 2 restaurants

very good buffet meals, good kids activities, good sized rooms and lovely staff

decent wifi

this hotel, it is very central and had great breakfast and lunch

lanzarote princess from checking in with the lovely staff (and free prosecco and juice for the kids) to

nice breakfast, enjoyed the gym and heated pool.

the staff were very helpful and the pools and spa are lovely

huge breakfast buffet catering for all. you won't be disappointed with selection.

pool areas nicely laid out and relaxing

it's great that the little kitchenette has a microwave, fridge and kettle etc but there should be a limited

allot of very early risers and bar more umbrellas i am not sure what can be done

the activities all day for the kids big and small

it has plenty of space for parking

the rooms were cleaned each day whilst we had our breakfast which consisted of a wide range of options

despite being advertised as pet-friendly, the hotel is not pet-friendly at all

kids slide pool was freezing - felt like it just wasted that pool and no one went in it

wifi wasn t working

over the sea and volcanos from the balcony and rom the very large common terrace, convenient bar on the ground

poor wifi connection.

parking area

was exceptional at arranging reliable taxis, letting me have late check out and baggage storage

swimming pool is small but always clean and a nice temperature to swim in

were not told that there would not be bar or restaurant open for two of the three nights of our

having a restaurant on site there are surprisingly no bar or coffee facilities outside of meal times and no

unfortunately, there was no bar, no room service, not even a mini-fridge to store our own beverages

it was perfect with a heated pool, new it, good furniture and brilliant kitchen

teens area and gym needs to be renovated. no ac in the gym...

day which can be enjoyed in the lovely surroundings of the dining area which looks out a the pool

apartment was spacious, great for us, 2 adults and 2 kids

pool bar closing at 17.00 hrs lack of music around pool while sunbathing

friendly and accommodating to my requests to have rooms next to each other and over looking the pool for the

very good breakfast, helpful reception, premier suits have private pool with bar

very good breakfast, helpful reception, premier suits have private pool with bar

very short staffed the wait at the bar or for service wasn t acceptable.

went all inclusive - enough choice of food and drink in the main adults restaurant, free 2l water in the room

our barman dany must have a mention for his cheerfulness and good service

the gym was small but clean and open everyday

2 water slides which were good for the kids and plenty of entertainment and things to do

kids club kids pool play area kids

was immaculate, the staff were all lovely, no problem getting sun beds, food was good, pool bar was best we have

it s location, the staff, the bar and how clean it is

liked everything, good location, nice and quiet, super pool and brilliant weather

excellent kitchen facilities- everything you needed

great chill out music in the pool bar for a late afternoon drink watching the sun go down

the facilities and amount of things to do for kids

great chill out music in the pool bar for a late afternoon drink watching the sun go down

parking was a slight problem.

the animator guy who is doing aqua gym instruction, he is also a yoga instructor, a fitness instructor and a

very clean, good wifi, nice owner

great selection of food and wonderful entertainment for adults and kids

nice location, quiet neighboarhood, nice walkingpath around hotel, big pool, delicious various breakfast and

friendly staff, nice location, quiet neighboarhood, nice walkingpath around hotel, big pool, delicious various

a welcome, along with a complimentary meal at the a la carte restaurant and one free entry to the spa centre

sports bar didn't open until 8pm even when world cup games were on in the afternoon - this and the speed

pool could be warmer

staff,parking,room,views and breakfast.

wifi was terrible. tv wouldn't connect.

good sized clean room, great spa, free car parking, friendly staff, good breakfast choices

funny enough the pizza in the room service was great, we ordered twice

throughout the hotel and by the pool is super strong

the pool was gorgeous

there is also a small gym you can use whilst looking out over the sea

the view from our room was exceptional, gorgeous pool then followed by the sea and the marina

particularly liked the fact that you could empty the mini bar to use as a fridge during the stay and the safe

kids loved the mini club, the staff were great i liked the variety of 4 swimming pools - even

of breakfast, very big hotel, terrace area of our room was lovely and big overlooking the pool

were given no help and no assistance to locate our room while struggling with the luggage and the kids after a

wifi was unusably slow for anything serious

additional cost for gym and spa, plus over priced lunch for those who are half board

good bed, great shower and heated pool

also breakfast, with fresh local products and beautiful sea view, is

of activities and places to eat out, to an extra cup of delicious coffee, help with laundry or just a friendly

very good: easy to access, very quiet but 10mn from the center of the nearby town by car, with a parking

it was good to chill out overlooking the sea with the option to cool off in the pool without all the usual

pool wasn t heated but it wasn t too much of a problem

no sockets in kitchen area

so clean, and the staff were brillliant. the breakfast and bar were such great value and so nice

the location was very convenient, close to a grocery store and restaurants, with parking available

is well situated with both on street and dedicated parking

the pool was great not overcrowded and easy to get a sun lounger at anytime of the day

the gym area is air conditioned and has lots of up to date equipment if you want to work out while you

the bar is also really expensive

the time it was still honouring past bookings so a lot of lillos in the pool,

breakfast was standard

gym was a bit small and strangely our tv source was changed which we didn't realise ended couldn't

juan did an amazing kids club and kids disco

wifi was not good in my studio

fantastic pool we were in the hotel across the road with was great seen to be all adults

breakfast was good, at peak times it was a bit chaotic and had to eat in the evening dining room

loved the breakfast , it was so high quality and great variety , pool lovey and fab staff

pool area was lovely, nice and quiet at night

food at pool bar was alright but all of this is relative to giving a 10 overall

breakfast and pool bar service

staff were absolutely lovely, especially with the kids (3 & 8) and the whole place is absolutely spotless

everything- the room , the breakfast, location , beach, the cocktails ( pina colada ) the way you get crisps or

location, kids friendly, new

the hotel also had a fantastic gym, spa, and multiple spots to unwind, all beautifully maintained and peaceful

most of the bar staff. they need to learn to smile and be friendly.

swam in the sea every day it was so easy to access from the pool area

went half board, dinner and breakfast were really good

the wifi doesnt work in the rooms only in common areas. it works brilliantly on the beach!!

no kids club or entertainment

location beside the beach & gym

four of us (adults) stayed in a r wo bed apartment, loads of room, really big living/ kitchen area

it was fine as we got to know our neighbours when i book again i ll request a room around the pool

staff at the pool bar was very rude and didn t want to take are orders as it closed in 10

pool bar was closed 3 days during my visit

wifi, clean, friendly, apartment spotless and modern

especially virginia and ina and the lovely new female member of staff working in restaurant and bar from italy

we asked for a late check out due to having an evening flight and staff were super accommodating

the pool was so nice and warm, it was a pleasure to get into and my daughter loved it

the pool was lovely and not too busy

the gym was only from 10 am

kids coming in from cafe la ola to use pool

but nice for kids to make friends

kids coming in from cafe la ola to use pool

lovely pool area and apartment

all mod cons in kitchen

a bit of entertainment and some pool games

is small enough but it is lovely and deep and done the job, there was also a small section for kids

beds were so hard and the pillows over kitchen very dirty disappointed i book it, and dose not say much for

do with a little music around the pool and drop the prices in the bar ,then more people will drink

pool side bar served lovely food which was great value for money and the sangria was 10/10

early check in/ late check out and all other requests w/o any problem

i would have liked a gym on site

holiday with being picked up by lani' private transport, lovely driver, to the welcoming staff & sparkly offered

the spa treatment was divine

breakfast service was excellent and you also had a choice of ordering room service at no extra charge from the

due to covid ( i have been in few hotels in the las months and all of them had resume their gym&spa

excellent food, staff, location. no wifi in bedrooms or at pool area.

sea-side view (although we booked only for a side-view room) we were allowed to have a plentiful breakfast on

i was then upgraded to a gorgeous room overlooking the pool and sea

no gym facilities

were kids in the jacuzzi by the pool and there's a sign not to get in for those under 16

& comfortable pool immaculate spa was amazing and the nicest staff to come across big shout out to luke very

very poor wifi

great breakfast buffet, each day other hot breakfast options. good room cleaning.

facilities, cleanliness of rooms. kids club.

the pool had plenty of sunbeds but my only niggle was rubbish left in the floor even though you could

despite being close to the main area of puerto del carmen and all amenities were superb from the pool to the

free wifi wasn't very good and was very slow when you did manage to connect

whole place was fantastic the kids loved it and so did we

i had breakfast and dinner included and everything was gorgeous

spacious immaculate family room great pool areas amazing spa massages great location great wi fi in

kids areas could do with improvement

easy to get a table to eat breakfast lunch and dinner

the parasols in the pool area had holes in them and were ragged

the pools etc were just what we needed and the activities were perfect for the kids

room service is not great, floor is not hoovered, lighting in the hallway and for the table tennis

so pleased we did, lovely location,parking,a nice room with large terrace, a really nice large bathroom and a

spotless and also the activity in the hotel area was also very good (dancing in the pool , mini golf and lots

good parking

loved our location of the room, looking out onto pool area and just walk out to it

not a dislike, but possibly put another toaster machine in breakfast room

i like size of the room and comfortable bed. big parking.

there was a nice pool area for adults only which is a bonus if you haven t got kids with you.

there was a nice pool area for adults only which is a bonus if you haven’t got kids with you.

great hotel for kids , good food, brilliant staff

and the wifi is good almost everywhere

is really great and helpful, place is kids friendly and the water in the swimming pools is warm

my stay at los jameos, the staff allowed for an early check in

wasn’t activities during the day and kids club was closed in the hotel

brilliant for couples and kids alike

easy & relaxed vibe hotel with great breakfast and easy parking in front of the hotel.

gym, spa and pool facilities were well equipped and presented

the hotel is 5 star but doesn't have 24hr room service which is really poor for 5 star!

pool area was very nice with loads of loungers

breakfast coffee not hot enough some mornings.

gym could get more maintenance as some machines requires cable and checking all adjustments

well worth the value for money everything was perfect even down to the entertainers for the kids were amazing

on the day before we were due to leave i finally saw a manager who said the wifi could only be fixed when the

quite busy at the bar in the evening so queued abit..

location, food and relaxed environment unless your poolside

we was also all inclusive but found out we couldn t use our bands in the sports bar

have to say one bar was definitely more expensive for some reason but i have to say the atmosphere and relaxation

stayed 1 night and this gave us ample time to get to the airport without fuss , also plenty of parking

breakfast exceptional

t like they have not had on description online that you have to pay extra for spa 12 for person 2

common areas, designed in a moroccan riad style, among a covered common courtyard with swimming pool

liked the premises in and out it had its own interior swimming pool totally stunning and a we could choose any

the place has plenty of spaces to chill out and just watch the ocean and the indoor pool is pretty cool

location lovely hosts clean spacious indoor pool

beautiful location...stunning view...accomodation was luxurious with stunning indoor pool

no bar in hotel but drink s can be ordered from pool or room service

needs a washer on site or daily laundry services

we did not order the breakfast offer but went in to the barracuda bar and had breakfast there instead

room was very nice and clean but not too big it has a nice small pool in front of the beach nice restaurants

the location was perfect, central to all the restaurants, bars, beach, shops

very noisy area, spa didn t work

lack of a pool but so close to the beach it didn t matter to us

mini bar very reasonably priced

breakfast & dinner in the hotel restaurant were both excellent

lovely breakfast in a great restaurant

second thing was the lunch in the bar left a lot to be desired

was excellent, adults only a bonus

coffee and tea was cold at breakfast

gym facilities are a bit outdated

the gym is well-maintained

excellent customer service, good breakfast, excellent facilities (wellness spa was amazing)

excellent wifi in the room

very good wifi, i worked remotely for 1 week with no issues

when asking for an ice bucket i was told it would be charged as room service unless i ask at the pool bar, i

nothing really. it should be pointed out more clearly that gym can be used out of opening hours.

breakfast was delicious

the kids pool looked great for families and even had a little kids pool bar which was a nice touch

breakfast was good and evening meal was ok

loved our spa bath room

where screaming while playing and i was asked to tell them to be quiet as we where in a delux spa

resort, friendly staff and plenty to do for the kids

we had a small breakfast buffet in our part of the hotel

classy, family friendly, great food & a selection of restaurants, great kids club staff, fun entertainment,

racist families & kids. but that's just a few small minded british people & to be expected.

accommodation, good food and very diversed (loved the sangria on tap), good activities at the kids club

there was no breakfast cereal on the buffet bar although was available to get from the kitchen when asked

in door pool/ spa was excelent

unfriendly staff in the bar area and slow service

comfortable hotel with excellent staff the room service was very good

wear normal clothes, all the room service, cleaning and wait staff wear these really old-fashioned uniforms,

fabulous breakfasts - well stocked buffet and you could also order a cooked breakfast

the fact it was adults only

would be great it you could just tap your card and pay for drinks at the bar

and ambience, friendly staff, bar and restaurant excellent, 5 star service

breakfast was slow coffee awful

kids club great staff fab rooms comfy beds nice food great pool lots of sunbeds

could use a few more loungers around the pool, they tended to get scooped up early.

pool bar - access up slippy steps

we stayed bed and breakfast and the breakfast was excellent.

also they charge to use the gym facility in their sister hotel which

staff were amazing, the rooms were clean, the breakfast was excellent and the pools were

heated pool and unbelievable breakfast

breakfast and lunch were particularly good

that did not work well- could not get bar to take money from credit as it was less than 46e

every thing the staff especially the hotel the location the pool the entertainment

2017, free wifi should be provided for guests all over the proporty

rooms are a great size and gym was above what you would expect a hotel gym to be equipped with

renovated apartment directly on the swimmingpool with private terrace with table and sun beds, kitchen fully

we only had dinner and breakfast and both were perfectly fine

(the bufe was fantastic) the place has 5 pools (one for kids - one heated with extra cost)

sauna and gym included

two beautiful swimming pools, spa and on-site parking

pool bar staff so helpful too

also spa and gym

beach (could be too remote if you don't have a car) - private parking - good service and staff - wifi works

remote and tranquile, lot s of parking space, and 5 mins to corrallejo

there was never a large queue at the bar and the gin & tonics were very good

poor wifi, only in the lobby but not in the rooms.

the hotel parking is too small: i always had to park outside

everything, the staff, food, playgrounds for kids, beach, accomodation

extra mile to ensure my comfort, spotlessly clean,luxurious white towels, plenty of hot water, wifi

outside bar / coffee shop

room service clean room, clean bathroom ... hotel location

could use some spa facilities

liimited selection of breakfast items

wifi connection was often slow or to weak to get connection

the wifi wasn't brilliant the first day for some reasons but got better the remaining 4 days

gym was very poor ,no kettle and iron ,tea and coffee in room

lovely rooftop pool and sunbathing area

swimming pool beside gym

free wifi and closer to the hospital

places to relax on sofas and quiet spots in the shade - and a great place to enjoy the buffet breakfast

the rooftop was my favorite place for my breakfast

breakfast on the rooftop terrace with panoramic views was the highlight

waiter didn't pay much attention i was at the bar on the first night for 10 minutes and he ignored me

kitchen ware and cutlery a little sparse

the wifi is good quality and the air conditioning worked fine

kitchen doesn't include basic cooking thing like oil salt stuff

only suggestion might be to have a chopping board in the kitchen

the kitchen could do with a few more utensils such as a properly sharp knife and a sieve, and a few

best breakfast and experience in canaries !

finally as we are deco lovers our suite with a private pool was amazingly decorated and functional too

the service was the best and the room (suite with the pool) as well

the beddings, the wall art, the local gofio and orange sweets for breakfast casa de las flores is an oasis

although it is a busy town, parking was surprisingly easy as well and it s central location on the island

lovely and quiet, adults only complex, very clean

the position is great and we met all the old local bar and restaurant staff at various places nearby whom we

lack of parking

no restaurant or pool bar as stated on booking.com and basic facilities in the kitchen

area was small and bar was basic serving only beer and water

just outside our door there was a smaal pool and sun deck area

amazing food and great value dinner bed and breakfast

location, helpful staff, special atmosphere, delicious breakfast and good coffee

breakfast was excellent, and the restaurant was superb

tv, wifi and hot tap not working