the food was great, the drinks not so good, pool excellent

only complaint would be the white grill going around the main pool and the kids pool could do with a deep clean

bit of light music around the pool would of been nice but the wifi was great so spotify came in handy

exactly as expected, good variety and usual bits to keep kids satisfied

very clean room with a lovely balcony with sea view, quiet, small kitchenette (with fridge, microwave and small

lack of of speed when requesting room service.

excellent customer service, clean and tidy hotel, great quality food and drink, lovely spa, wifi flawless

the only hotel in lanzarote with infinity pool and jacuzzi in hotel room or balcony

location was perfect, the breakfasts amazing, the staff are brilliant, pool temp fine, the facilities in general

the wifi could work better all around the hotel

adequate wifi

loved the bungalow plenty of space,pool was lovely pirate ship with slides was great fun for kids entertainment

the bus stop near the entrance. 24 hrs wifi

a lot of kids at meal times

1st class for kids

facilities, staff really friendly, great activities in the resort for adults and kids

hotel for families with kids

bother me at all (and btw nice shows/program) it might be worth considering for those with small kids (or those

sami the bar tender was a ledgend and looked after us every night

we enjoyed playing the mini golf and table tennis which were free and the access to the beach was very close

adults only, clean and fresh apartment

it was adults only it was quiet plenty of sun beds and the view from our room was amazing

if you want a quite relaxing break in an adults only complex this place is for you

location, cleanliness, friendly staff, cost and adults only, good communication.

area was small and bar was basic serving only beer and water

i don t like i need to pay for spa for wifi for seif

nice pool view, good buffet, parking and lounge.

pools, good food, activities for kids, friendly staff

location was poor and for a hotel of its size the bar facilities were minimal.

we went out daily to explore the island and thankfully the hotel has lots of free parking

clean, great gym, food was excellent. staff very helpful and excellent value!

royal package allowed us access to the goa oasis pool and bar which was 100% worth it

the main bar area was huge, very open and not very cosy or inviting to sit in on an evening.

gym, heated pool, pancakes, fresh fruit for breakfast, wifi excellent.

level - we were very happy with the choice of food for breakfast & dinner

super easy parking for free right outside

the activities like the gym were spot on

too many kids in the pool. the wifi was not working at the pool bar.

receptionist people, room, restaurant and pool bar food, services, location

kids disco was awesome

clean place, with smart tv & wifi central location

the wifi worked really well and it even had laundry facilities

only suggestion might be to have a chopping board in the kitchen

spacious modern design of the room along with good kitchen facilities; wifi; private entrance and

it was well equiped (full equiped kitchen, washing maschine and coffee maker) and very nicely furnished

comfortable & clean hotel, good breakfast buffet

waiter didn't pay much attention i was at the bar on the first night for 10 minutes and he ignored me

the rooftop was my favorite place for my breakfast

free wifi and closer to the hospital

wifi excellent

roof top pool beautiful

wifi connection was often slow or to weak to get connection

very friendly and helpful staff, especially felipe who managed the poolside bar and for whome nothing seemed

it had lots of room, a kitchen to make lunch and a sunny terrace

small but very nice gym

clean hotel, adequate breakfast and the beach right across from the hotel

variety of breakfast

was nicer than at the gran arrecife hotel and the wifi was much better, with a stable connection for work, which

great selection at breakfast and the hotel was in walking distance to all amenities

breakfast was not good

the breakfast is an experience and we fully recommend it

to detail in the hotel and at breakfast

great hotel and amazing breakfast

the breakfast was excellent.

parking was also convenient and the facilities were comprehensive, leaving us very satisfied

wifi could have been better- signal was good at times but not good at other times.

is more a family hotel than adults so very loud music around the pools in the afternoon with kids entertainment

sadly we had to leave same day as arrival as we had an emergency call to go home so cant say what breakfast was

kids entertainment could be a bit longer

th facility s, the location and the amazing breakfast choices

liked everything about this hotel, such as proximity to the beech, that there were 4 pools of different depths

of apartments could do with a new coat of paint and playground,arcade,gym etc could also do with some sprucing

day & night activities for adults & kids were great fun

i gave up with pre ordering then, and selected food from the buffet that had just come out of the kitchen, taking

day & night activities for adults & kids were great fun

mini golf and good gym

the hotel is 5 star but doesn't have 24hr room service which is really poor for 5 star!

the wifi was slow and the connection would drop regularly.

location, hotel staff, cleanliness, food, spa and cocktails . mostly everything!

an adults only hotel because we would probably prefer our holidays without the sounds of crying kids

great hotel for kids , good food, brilliant staff

kids club was very pleasant for our son.

if i was to offer one piece of advice, it'd be to have the kids disco start at 7 and finish 830

the kids club was great, as were all the evening entertainments

first floor room overlooked the pool & some daytime noise carried up to us

the pool areas are very nice and relaxed, even when there are activities going on

most parking was on the roads around the hotel and it could be difficult to find a space

poor wifi.

the restaurant can be a bit manic at breakfast, but not really a problem.

swimming pool water wasn’t very cold, was perfect for us and kids we really liked the hotel ud83dudc4d i like

each room has its own wifi receiver point so your internet is perfect all the time

as a suggestion, music next to the pool would be great.

welcome was brilliant so very helpful at reception, and staff all around the hotel poolside bar and restaurant

facilities such as mini golf and pool table available

is a great hotel, with excellent staff and a lovely pool and beautiful views over palms and sea

it has its own pool, food bar and lovely gardens

coffe.worst ever( only good from a bar when u order)

the gym is far too small for so many hundreds of guests and they have no free weights and only one

very nice facility, close to the beach, clean and friendly staff. animation for the kids

of decent food for breakfast, snacks, lunch and dinner

pool area was great plenty of sunbeds life guards really good and floaties allowed for kids

i had breakfast and dinner included and everything was gorgeous

club for kids was great, we just missed it on 2 evenings because it was not scheduled, anyhow the experience

and wifi

staff were lovely from reception to pool bar and accommodation staff who all work so hard

as before staying here wifi is to the point of non existent

the free wifi was slow.

our 2 kids loved the pool and kids club

kids club staff were great with the kids they really enjoyed it

parking close to the hotel although we had to move the car because of the iron man competition

no kids during our stay but i noticed separate pool areas for families with small children away from

excellent food, staff, location. no wifi in bedrooms or at pool area.

and room service was

this is one of the quieter hotels with not a lot of kids or teens around

wifi in hotel could be improved

pool area was great for kids

the pool bar food was amazing the club sandwich was huge

found many cockroaches in the bathroom and kitchen, towels had a discussing smells like they were not proveerle

pool area was lovely and plenty of sun loungers never had to leave a towel out lol

pool area was great for kids

holiday with being picked up by lani' private transport, lovely driver, to the welcoming staff & sparkly offered

real people interacting with real people, the pool area and the views are spectacular, and breakfast overlooking

for breakfast choice of rose or white, plus at lunchtime and late afternoon they came around the pool area and

breakfast was excellent. staff fantastic always willing to help.

touches made a difference: sun glasses and hats in the room, a fridge with soft drinks by the pool and many

we had a junior suite overlooking the pool just perfect

the breakfast was excellent, with plenty of fresh and delicious options, and the pool area was never

good pool area and also good heated kids pool

were all very friendly and helpful breakfast was lovely with a great choice for both adults and kids kids club

breakfast was excellent

one in a corner next to the children's swimming pool, which was noisy (i'm not blaming the kids

kids coming in from cafe la ola to use pool

very comfy cleaned every day, fresh towels every day, right on the beach, lovely pool ,very central

was no oven in the kitchen,which meant we couldn t cook for example a pizza for lunch ,we had to eat out for

pool is fantastic with a view of the ocean, the view from the apartment is amazing and the location

wifi, clean, friendly, apartment spotless and modern

the facilities where so clean and the kitchen kitted out really well for those that like to self cater

pool bar was closed 3 days during my visit

no payment needed for aircon or wifi

pool bar was fantastic, serving pizza, toasties, burgers etc

although it says, dont reserve sun loungers, everyone did, so pool area filled up quickly.

local to all restaurants and good gym but not in the hotel

the layout of breakfast buffet is strange, butter not near bread milk not near tea making area

size of rooms with balcony staff excellent pool bar lovely

pool bar service is a little slow, all the staff are lovely but at times it would take a very long time

we did not try the hotel restaurants as they seemed expensive but the bar food was excellent and reasonably

the room service for breakfast was excellent and always served on time with hot coffee

breakfast buffet was the best we ve had anywhere

plenty of people are combining their stay at the hotel work, which is perfectly possible as the wifi is strong

suites come with breakfast a la crate or buffet included & access to a private rooftop pool

gym could be bigger with a proper cable machine & showers that we could have used when we needed to

fee parking nearby

breakfast and pool bar service

rooms were spacious and exceptionally well presented, an excellent pool and bar area with a high end evening

pool side service, along with room service, chocolates and water delivered to your room daily

could be better choice with kids drinks

clean contemporary complex with large pool , pool bar and great breakfast provided

was peaceful and quiet, decent sized room and kitchen for what we needed. the cleaner was lovely

temperature of the pool across the road on flora tbh ii

the rooms were spacious and clean, with very comfortable beds that made for a great night s sleep

the bar is also really expensive

the time it was still honouring past bookings so a lot of lillos in the pool,

the pool was great not overcrowded and easy to get a sun lounger at anytime of the day

the gym area is air conditioned and has lots of up to date equipment if you want to work out while you

the wifi wasn t the best either

were allowed to impose their own music on everyone at the pool side -a chopping board in the kitchen space please

there wasn t plug sockets in the kitchen area so you had to use the toaster on the floor

there was no wifi

the studio was spacious, with a big shower room, comfy beds, aircon, and a small kitchen, not suitable if you

-we did not have time to enjoy the little pool and garden, so we will definitely have to come

we spent most of the time around the pool, enjoying the

breakfast is definitely a highlight

very good: easy to access, very quiet but 10mn from the center of the nearby town by car, with a parking

the location is really silent and you can relax 100% on the pool and a perfect view of the town is all around

easy parking available in front of hotel

of food, all inclusive drinks choices, space and cleanliness around the pools, piano bar for a relaxing evening

wifi super slow

great breakfast! friendly staff. great pool facilities. delicate everything. good family hotel.

great staff. kids loved being there.lovely location. great swimming pools .

have been told prior to arriving which meant we were unable to be near her when we were at the pool

obvious where the bar was and there are no drinks on display they were all hidden where breakfast is served and

the pool area is beautiful and so relaxing, great food at the pool bar too

maybe a small bar area in reception or honesty bar or even alcohol in the mini bar

mini bar and coffee machine a much welcome extra touch

and if there is a bad weather day forecast book the spa early as we left it too late and it was fully booked

attentive, polite staff great food, especially in premium bar area

the waves at night - the choice of fruit and bread/viennoiseries at breakfast - the big inviting pool

the different swimming pools and the spa facilities plus the gym were great

gym was also great

very clean, good wifi, nice owner

tasty breakfast

was over the kitchen (8) and a lot of noise from fan below

wifi is frustratingly erratic depending on where you are on the property

were booked for a wednesday night and did not know bar and restaurant are not open on wednesday evenings

we had a rental car and there was always easy parking nearby the hotel

was exceptional at arranging reliable taxis, letting me have late check out and baggage storage

over the sea and volcanos from the balcony and rom the very large common terrace, convenient bar on the ground

parking is available on the street with plenty of space

parking area

wifi , beds not comfortable , cafe not open in the evening, only local tv (not an issue of the wifi

the entertainment in a hotel, music, opera and funny performances even though maybe they were for kids

the front desk and marta y ana for their smile every morning at the beginning of the day during breakfast time

but be warned freezing in february but the great bonus is that you have use of the vulcan hotel gym pools and

the gym and spa facilities were great too

to access one restaurant a lounge a couple of deluxe areas around main pool and the indoor pool gym etc are then

the managers , reception staff ,cleaners , bar staff and entertainments team were second to none, always smiling

spa and gym great also

there is an onsite car park which was great, as the road parking can be a bit tight

great pool facilities for kids

the facilities and amount of things to do for kids