pool/jacuzzi was a little

there were no instructions on how to use the phone like what to dial out or how to get a hold of room service if there was room service or how do you even get a hold of the front desk

breakfast. room , surrounding areas,

complimentary breakfast was fantastic

when traffic was terrible at 1030pm and i'm bar hopping and playing pool and i'm not in it ,we'll well worth it it a bussey area but i would

i had to call house keeping, font desk, and room service

calls) to finally get the bottle opener but the staff was very courteous and

breakfast was overpriced

gym, pools, hot

enjoyed the pools, the fire pits

great service, beautiful rooms, nice gym & fun pool.

there was a tear in the seam of the ceiling in the inside bar area, and the carpet was

confortable beds! great bath products! wonderful shower. nice steam room. awesome gym.

the bar scene is awesome

bar was busy so getting drinks was slow although server was very nice

staff was very accommodating with our kids and the shuttle and golf cart drivers went above and beyond to give us rides and put smiles on

spa lacking in having knowledge of promotions offered

great location, room, pool, service, ocean and golf course views!

breakfast friendly staff transportation to the beach and inside the hotel pool room

not enough kids activities. no compassions at all when guests encounters difficulties

as a country, the staff here made our stay as comfortable as possible & we were able to enjoy the pool as well as food & drinks to go

the pool deck was wonderful but best of all, the staff was superb

wifi was hit and miss in pool area.

rooms with large balcony overlooking large resort style pool area

also, the resort has a large & well maintained pool that i enjoyed very much

complimentary pool accessories

wish it had a pool & spa and more parking. only one parking space per room.

no pool or continental breakfast but rooms had microwave and coffee maker and mini

lots of foot traffic all around from the bars. no pool,parking lot very small .

no pool, bed not comfortable

the pool was not clean, found plastic and wipes in the jacuzzi. restaurant was too noisy.

at the pool was friendly but clueless; we had to seek out our own drinks then ask for more by the

top quality class staff great rooms great food great pool best rooftop bar in newport beach best manager as

i wish they sold the scent of the spa area in a bottle because i would purchase it

that the rooftop bar is not open on monday's

enjoyed the access to the newport bay ecological preserve, the omelet bar at the breakfast buffet, and the views from the restaurant over the eastern end of newport bay

bar restaurant got very limited selection of food for vegetarian

the pool and gym were very clean

had a bar menu and the food was good

excellent size rooms, the gym was great

awesome location, loved the pool and the luggage storage we could put our bikes in.

i also loved that you use a code to get into the rooms and pool area

small pool, but it was nice and warm for an evening swim

pool is great

also sweet pool

the food was great and the pool was amazing with the jacuzzi very kid friendly

the hot tub and gym were great

breakfast buffet was very good , we also ordered room service both were delicious

i wish it were closer to the beach, but it isn't. room service food is fair.

the beds were very comfortable and room service was awesome!

was just perfect the spa was open and also the pool

a nice hotel but just in the short hall i was on there was always a room service tray or trays on the floor for an extended period of time- nobody was to see that

a restaurant with room service was awesome

the service at the bar at night was very poor.

breakfast was excellent but had three on booking and breakfast covered two, not three

appreciated the early check in, we wanted a clean place to sleep after spending all day walking around town and

a little early and the staff was able to accommodate us with early check in

we had a huge rental truck and they accommodated us with parking

breakfast was ok ish

we had 2 kids with us

were super friendly and the extra touches like free popsicles for the kids, beach towels and equipment were a nice touch

pool was not that big, but generally very quiet so that made up for it.

super helpful with kids

clean! staff amazing! pool hotel is beautiful

blah breakfast, 2 adults, 2 kids $68

the bar and food.

loved how clean it was and it always smells fresh after room service

room service was poor--received one call apologizing for the delay and then it was still delayed

r this location and hotel they should have a good breakfast with pancakes and waffles for kids)the bathroom toilet was not straight, linens in room was not clean

the outside pool and bar is great --nice staff

to wait for over 2 hours to get into our room and was charged an unnecessary 25 dollars for an early check in

laundry facilities out of service

bar charge for room 332 was charged to my room 335 -- small amount of $20 and didn't bother to

service, room, parking, pool, great place to rest and relax after having to put our pet to sleep

beds were amazing. rooms were super clean. breakfast was delicious.

good hotel with good infrastructures, free airport shuttle

the breakfast was a bit pricey , but the starbucks (fast ) was fantastic

the pool in under construction so my view from my room was of construction but i'm not upset about it

didn’t charge me for late check out thanks

gym was stuffy difficult to breathe no ventilation shower difficult to take a shower without making

hotel has gym in second floor

also loved the pool experience and hanging out near the water slides our kids loved it

bed linen has a smell, like a kids bed, pee smell and body odor.

what was recommended as a romantic spot, it was hard to relax when there were kids splashing around in the pool and making a lot of noise

i prefer saline pools, but the kids didn’t care for the salty water

wine happy hour for the adults and the cookie hour for the kids was great

we enjoyed the cookie time the pool and spa were clean and easily assessible

small but functional pool - my kids loved it

great location very clean, very friendly staff nice pool and super hot hot tub

hotel itself was impressive with nice elevators, though closed for covid-reasons it has a nice bar right in the middle

wifi was slow

staff at the bell desk were super helpful and the shuttle to sna very convenient

second my room was the last room before the pool, so heard the pool traffic and the gym was also right there and for some reason a gentleman would drop his weights creating a lot of

the bed was very comfortable. we enjoyed a quiet room. very nice pool/outdoor area.

the bar on site was fine, but the drinks we're really pricey

nice outdoor patio and pool

wifi was a hassle and was never able to log on even after reaching the front desk

free shuttle to and from airport

view, room, pool, easy accessibility to the beach and downtown

resort fee not worth it wifi should be free

umbrellas towels boogie boards sand toys all available for free at the front desk and access to pool from

nice tidy pool area and beautifully situated

did not change out towels or do room service and the phone was not working to call for service, it just kept going busy

pool and spa closes at 11 pm.

the pool was so clean and the jacuzzi spa was huge 10 people

beds are little, should be for kids only

no laundry service, you need to do it by yourself and there is no detergent available

stayed here because the property had a pool and is very close to south coast plaza

we stayed here last month and every morning we had room service deliver our breakfast and it was great but this time we were very disappointed

is fresh and clean rooms very well appointed decor very nice room service and restaurant very reasonable

you had to walk outside of hotel to get into pool. was a little crowded due to summer weather.

-great high-speed wifi

sparkling pool and jacuzzi that is open and ready to use

loved the private beach on memorial day weekend, kids loved the huge jacuzzy

the restaurant didn't answer for room service or return messages

our kids loved the pool and huge hot tub

wifi did not work for the first day

size of village junior suite was more than enough for a family with 3 kids, under age 10

convenient to the beach and within walking distance of coffee and breakfast spots

a lovely pool area and right across pch from the beach

no breakfast, location good but i wish it had been on the beach side of the street

full kitchen, wonderful layout, nice outdoor patio, and beautiful, contemporary aesthetic

good breakfast. better than most.

the pool is great with lots of floates

always seen cleaning beds were comfortable cable tv large bathroom area large refrigerator nice pool area beautiful

the location, the beautifully kept gardens the pool in the centre of the property, surrounded by ornate balconies and blossoms

it was the accessible garden room, on pool level, next to the launderette facilities however

many hotels these days they charged a resort fee for nothing more than a pool, but on the positive side they didn't charge for parking, which can be difficult to find in

pool is exposed to the main street and not private

view/balcony/kitchen/room/pool/parking

spend a little extra and get an oceanfront room… the pool is great, there’s a grocery store right across the street from the hotel, and 401 has its

the access to the bbq heated and salted pool

is a ramp to the beach instead of stairs, extremely kid friendly, rooms were spacious, and the pool was an excellent way to wind down from a day at the beach

especially nice for kids (that can walk since lots of stairs) because you can easily go back to room for amenities

breakfast was included which made it very easy to hit the beach right outside immediately

there was good free continental breakfast buffet, a bit better compared to the average 3-star hotel

good breakfast selection

door to bathroom was see through - kids and parents would prefer a regular door when staying

the spa tub, bedroom, and the gorgeous view

room service could have been available a little later into the evening/night.

couples massage at the spa was a special treat

if you are going with kids there isn t really dining options for them as this hotel doesn t have a cafe

kids club is a must

king bed in corner suite with communicating door to our adult daughters room, shared kitchen

room beautiful, with bonus of little kitchen! sparkling clean, bed comfortable.

it was perfect with a little kitchen and a patio. just steps to the beach.

the small mini kitchen was nice to reheat meals we brought

the hotel once - we brought some food with us (there is a very mini freezer in the fridge & the kitchenette has some cups, plates, utensils) & got takeout from many excellent restaurants just

my only complaint was my wife did not like the cocktails at the pool, especially for the cost

ulti hot tubs

beautiful grounds, spacious rooms and comfortable beds. amazing pools and restaurants.

love the food (room service breakfast of avocado toast) and final night, dinner at watertable

very friendly staff. beautiful views and outstanding gym.

states the airport shuttle didn t run early so ai had to pay for an uber

breakfast was centrally located the omelet bar is best attraction ud83dude0b

room service poke nachos were the bomb that was the highlight of the entire trip was poke nachos

was comfy, pool was super warm,kids loved that

great breakfast; nice staff and spacious room

the gym was pretty basic but had the basic things for simple workouts

the roof top bar was also very nice

our kids are 9 and 11, so the extra space, big beds and balcony was much appreciated

we had to go to a massage place nearby because i couldn't justify paying the spa at the hotel to fix a problem that the beds at the hotel caused

the water slide, the spa and level of service. the restaurant staff

i ve heard so much noise through the walls past midnight every weeknight - gym

also the pool table and bar area in the lobby

up on sunday to kids running around the unit, and screeching at the top their lungs, unsupervised

i wasn t given a laundry bag

and after you leave i love their continental breakfast in the morning it's a good deal with that kids stay for free and the staff is

beautiful decor and pool area. delicious breakfast. fabulous cowshed toiletries

couples spa package perfect

beach is a bit hit and miss but the staff were so friendly and professional - the included free room service breakfast was delicious and a really lovely touch

it was a perfect location with beach across the street, and my spa soak in the hot tub was so relaxing and beautiful

the spa is a very nice plus

the ocean view location, courtyard fire pits and s'mores kits for kids, happy hour wine, dining, ping pong & foose ball : ))

delicious breakfast at the restaurant

the only thing is, i wasn’t informed that i had breakfast included in my reservation therefore we never had breakfast there, instead we went out

ee) there is free wifi

had s mores at night for the kids, ping pong, and other games