room was very quiet even though we backed to the pool, but swimmers out late on fri

it was pet friendly

wifi excellent

they were having a great time that my kids wanted to go out to the pool that late to go swimming

no free breakfast, in room coffee just ok

breakfast included turning and changing linens on time

location, the hot breakfast my kids loved, housemaids were incredible, the pool was fantastic, the room was

wifi was very good, beds were very comfortable, i liked that there were electrical connections all

everything was perfect. the stay and location, the breakfest, the gym.

the pool was not open and when another family member complained, they opened the pool but the spa was green

free parking too

parking

no wifi and poor customer service

pool was closed due to the health department

very professional an excellent customer service and it was a fast check-in the property has good parking and

their gym is like a crossfit box

the only thing is, i wasn t informed that i had breakfast included in my reservation therefore we never had

lovely hotel. very friendly staff. excellent facilities. great place to stay with kids.

the ocean view location, courtyard fire pits and s'mores kits for kids, happy hour wine, dining, ping pong &

kids loved all activities from renting bikes, ping ping and making

great food at the restaurant, and clean, relaxing spa facilities

all great location to explore hb, view from room awesome! pet friendly, bike locks.

location and pet friendly

, except when we were there in may it is almost impossible to get a chair around the pool , people seem to get

the room next to the gym was bad as you can hear people excercising

staff were very attentive, easy check in process, they upgraded our room and gave us early check in and all of

just the hospitality was amazing and that it was very secure! pool was just amazing!

room service an kid activitys

excellent place for all ages kids, adults and beach

breakfast at the hotel was delicious and the portions quite large, at the weekend there was a

was by far the best hotel and spa ive ever stayed at

pool staff kids are not well trained to wait on you

to catch the sunset in its full splendor the rooftop bar and the pool deck were superb

lots of partying at the pool on sat ! made it difficult it want to be there

no chairs left by the pool— massive families with tons of young kids everywhere

nothing was replenished for two days room service took long

the gym, pool and hot tub areas were good. close to the orange county airport and free shuttle.

$100 pet fee for 1 night

charge $100 for a pet which is way too pricey compared to the westin which is a few blocks away that don't charge

also the large heated pool and jacuzzi were pristine

the gym could be larger as it was very crowded at 5:30am to the point that some folks couldn't find

the gym, the room and parking

the bar is an ideal place for a late-night snack after the theater

we didn't get to use the pool

desk to cleaning made you feel very welcome , always with a friendly smile, room was lovely, room service best

it was a suit with living room and bedroom, wet bar and balcony overlooking the pool

it was a suit with living room and bedroom, wet bar and balcony overlooking the pool

there was a heated pool and everything was explained to us clearly when we arrived

hand bar soap smells amazing

kept saying i don t know where the fire is or if it s a false alarm in front of my three kids

the parking garage and parking lot

shuttle was not as advertised

pool was open, very clean, coffee ready in the lounge in the morning, frendly staff very welcoming,

i understand that covid precautions had spa closed but pool and area around it were very very nice

wifi im the room i had was a bit weak.

the kitchen area had a stove, microwave coffee pot, and refrigerator

parking

view out of my window at room 215 was just staring basically at a tree and half of the pool in the center

parking is free and plenty of spaces

we selected the king studio, so we did enjoy the kitchenette and bar top

check in system i stayed 10 days and i never got a room service notwithstanding several requests

awesome location, loved the pool and the luggage storage we could put our bikes in.

the pool was adorable

no daily room service

pool is great

great breakfast; nice staff and spacious room

breakfast and reception.

the room and the breakfast

were not told about every other day room service, had to ask for fresh

although they said it did on the phone, the shuttle to the airport doesn't start till 9 (after we had to be at

and after you leave i love their continental breakfast in the morning it's a good deal with that kids stay for

renovated & clean, ample parking, nice breakfast

the rooms were, the above average breakfast, and the better than basic amenities, such as the laundry facilities

the staff is amazing, so kind and helpful! the breakfast and free parking are awesome!!!

wife &kids lol ....jk everything was ?

i called room service for saltine crackers and they did not have any but they had no problem providing me

desk personnel and hotel shuttle bus drivers are very friendly, phone service personnel are very helpful

i did not have breakfast

the jacuzzi, the gym room, the pool was super clean and open till 10 pm.

great amenities. gym/restaurant/bar on site.

my kids thoroughly enjoyed the pool

clean! staff amazing! pool hotel is beautiful

relax by the pool, enjoy firepits, bar and friendly staff! i will be back soon!

after the long deive, the kids loved being able to get outside and swim and have some fun

nice crowd of business men and women there for work and also had a resturant there who serviced room service

basic room, nice grounds, decent gym. ridiculous $28 self parking fee. 3 out of 5 stars.

there wasnt a coin machine provided for the laundry facilities & the front desk didn''t have

we walked to this hotel with kids with no problem

i was disappointed because i was heavily downgraded my room due to my pet

was very pretty, kids especially loved the pool

the room was spacious and a great sized kitchen for a party our size, 2 adults and 4 kids

we had a baby with us and it was good to see a facility with a kiddie pool

they eventually figured out it was for the room next to us, but not before waking up the kids

was delicious, the waffle making area was congested with kids so i wasn't too happy with that because we waited

breakfast, close to the convention center, nice and helpful staff, great fitness room

i wanted room service to be done on the second day of my stay and get fresh clean towels it was said that we

on site laundry, gym, and pool

poorly trained front desk staff that didn't try to help with simple requests, such as selling laundry detergent

newly remodeled room....soft bed they had a small bar next to lobby

pool hours

pool bar service/ drinks were horrible

run out and we couldn’t use toilet, shower etc all night every night we couldn’t sleep due to kids running

the food was great and the pool was amazing with the jacuzzi very kid friendly

the friendly staff. quality of food and drinks. the room and pool area was nice

very accomodating also the filipino gentleman at the bar was very nice i didnt ask his