beautiful landscaping with pool and hot tub

they're pet friendly, and the room was clean

although the room was small, i loved having a separate kitchen

view/balcony/kitchen/room/pool/parking

pet friendly

and being loud all night and had all kinds of road noise so our only quiet weekend away from kids was a huge

good breakfast. better than most.

bagel or bread and a few kids cereals

well designed room with a seating are also had a little kitchenette, fridge, and fireplace

and a bonus was the kitchenette, size of room and the soaking tub

we loved the staff, size of the room, pool area, and bay windows in each room

nice grounds, pool, staff, and location, with gym and laundry

unless you book a kitchenette you are at the south building where the carpet is old, bathrooms are old, doors

always seen cleaning beds were comfortable cable tv large bathroom area large refrigerator nice pool area

some noise from the pool...

we were planning on having dinner & drinks there on our second night while watching the kids on the beach

the wifi never connected

kids meals

only reason i didn t give it a 10, was because the restaurants weren t pet friendly

room was way more spacious and had kitchenette

great location; walking distance from main beach; beach access; quiet; kitchen was nice

lobby had a lovely fireplace

we really liked that the pool is heated as it kept us warm even in the chilly weather

nice table and kitchen area

breakfast was included which made it very easy to hit the beach right outside immediately

beachfront with kids, just walking down steps and the ocean was right there, 100% worth it

the bed was very comfortable, the room service was delicious and the staff were incredibly friendly

if you are going with kids there isn’t really dining options for them as this hotel doesn’t have a cafe

room service could have been available a little later into the evening/night.

the restaurants are great & love the bar & the

on the first floor of the surf side area and couldn t get cell service even when using the wifi

phone didn t have good service in my room and the wifi was no strong

i love that pets are able to stay and that laguna beach is so pet friendly

great parking

perfect location, clean rooms, free parking, and friendly staff

easy access from car parking lot

00 a night for wifi not sure what other amenities they charge

adding room service would make this place just fabulous.

did not change out towels or do room service and the phone was not working to call for service, it just kept

nice tidy pool area and beautifully situated

breakfast was in one's room only by charge for room service

i wish the pool had lounge chairs

deck was shared but was a nice touch and provided a nice place to do a little work before my kids got up

we had kids staying the room next to us and they were screaming all morning when we were trying to sleep

what was recommended as a romantic spot, it was hard to relax when there were kids splashing around in the pool

i’m happy with anything but the kids weren’t impressed

great amenities like, milk and cookies at the end of the night, wine hour, a fire pit down by the pool to hang

noise from the swimming pool was so loud (kids were screaming and adults were also very loud) that we could hear

wine hour was a great bonus and my kids enjoyed the cookies and milk

and lastly the room service menu has very few items

great pool as well

i ordered room service twice and it was exceptional and breakfast delivered every morning was extremely tasty

amazing staff, gorgeous sea views, comfy bed love the sauna and pool

amazing breakfast! clean and nicely decorated room. relaxing pool. awesome location.

beautiful pool and rooms- love the bar too

the living room and bar space was so cozy and welcoming to hang out in

beautiful pool and rooms- love the bar too

be fully transparent, there were a couple of small issues during our stay: the wifi in the room was quite

loved the free coffee delivery to our room every morning and the food / drink service at the pool

super helpful with kids

the breakfast wasn t the best,

super helpful with kids

chose balcony room with partial view of the ocean overlooking the pool coast highway and short walk to the beach

, towels sundries ,free underground parking , elevator balcony view of the ocean overlooking the pool loaner

we had an issue with our room not having wifi and he easily helped us move to another room

room interior was recently redone, but a few things were annoying: - wifi was very slow

great parking, great beach, quiet. perfect

the only ding was the complete lack of wifi

had plenty of parking

room was very comfortable and we loved that there was a kitchenette and pour over coffee set up

beach art over bed & 1 on back wall in kitchenette

breakfast was good, but could use a little protein, even if it was just peanut butter for the

breakfast was perfect and included very high quality champagne

rooms, cozy, bright, there was a mini kitchen, beach chairs and beach umbrella

pool side food, very family-friendly, amazing staff (especially housekeeping- wow, our room was

loved our room service attendant and the room service breakfast is the best we've ever had in any hotel

also there was quite a wait to be seated daily at breakfast

gorgeous views and beaches, elegant rooms with comfortable beds, great restaurants, excellent room service,

elegant rooms with comfortable beds, great restaurants, excellent room service, wonderful pool and great pool

the gym was small but decent (2 elliptical machines and 3 treadmills plus a weight machine and kettle

exhausted from a long day of travel from the midwest, my wrist was killing me, and it was past room service time

beach, a really nice and spacious room, great pool and hot tub, terrific spa services, very solid gym and we

restaurant was really nice and wednesday evening outside the pantry was brilliant for adults and kids alike

there was a golf course nearby as well as an outdoor pool

pool was full of dead bugs

the room was nice and so was the pool area.

a walk in shower to meet my mobility needs; the bedrooms were roomy ; the beds were comfy; the kitchen had

pool

two bedroom unit with full kitchen!

apartment, very spacious, amazing heated pool - kids loved it, good location in newport beach

i booked with breakfast, but

breakfast buffet, very friendly and perfectly trained personal, great location, huge pool, affluent

breakfast location superb. food selection ok.

services at breakfast and pelican grill restaurant was very very slow

pool, vegetation and gardens, ocean views, large rooms, comfortable bed, golf courses on site

price of the spa i would have went again the next day but $303 for one hour was just way to much

the facility is very attractive in daytime, but at night, it looks beautiful with small fireplaces on public

room service didn t call me back to take my order for an hour

2 hours for room service one night

restaurants & room service were highly over priced. so was the parking.

the view is amazing the location the gym

we ended up going to the pool bar which was

no kids pool available, no kids playroom

room service was fast and efficient

an empty pool their rule is only 1 towel per guest

there was a parking lot adjacent to

great afternoon wine/cheese as well as buffet breakfast offered

wifi was incredibly slow and non-existent at times. tv remote did not work very well either.

they do not have a pool, but being near the beach off-sets not having a pool.

i also loooved the spa tub in the bathroom

convenient location, ability for late check out.

the 1 bed queen room was surprisingly large and roomy. there is a designated kitchen

mostly everything, good size pool, great size jacuzzi,clean towels,

elevator was really squeaky and kids were scared it would fall with sudden movements.

the pool is usually nicely warmed, so even in the middle of winter, one can enjoy a swim

nothing, the pool was like ice the hot tub was like laying in ice cubes

the pool, the hot tub, the rudeness of staff

me in had little knowledge of the area even tho he lives there, and did not bother to give me the wifi password

we were able to make the sleeping situation work despite having booked a room with 2 beds for the kids to have

dated. no fitness center.

whirlpool, price, location.

i never made it breakfast, but the staff and facility was very clean! i truly enjoyed my stay

thought by the picture it came with a fireplace other that everything was nice besides if you were looking for

wish they had an indoor pool

surprised they gave us a upgrade with a jacuzzi tub which was awesome. breakfast was great

enjoyed hotel room service, hotel restaurant outdoor dining with harbor views, and quick breakfast carry-out

friendly bar staff, great live music and good cocktails on a saturday night

the staff is super family friendly and the hotel kids pool area is great for children of all ages

location. rooms. pool. vibe.

room service staff came knocking on our door at 8 am

the fact i had to buy my own breakfast

finally after dealing w all this for five plus hours with two young kids w me, they finally got us into another

i liked the gym in the facility.

no pool

just a noisy neighbor with loud kids.

loved the pool area and little cafe.

room service options limited, though very responsive.

better in room service

more signage to pool and cafe

we also appreciated a late check out that coordinated with our train schedule

on site self serve laundry, small gym, pool and breakfast area

hotel is very overrated as a 2 star especially if you have a pet

parking was was

lastly, the pool could ve been used had it been heated more

everything was close by (dining, gym, pool, etc.) the breakfast was great. waffles!

the pool wasn t open because of the corona virus.

we really enjoyed the breakfast. it was always stocked and warm. staff was super friendly.

it was frustrating to see the spa running and a nice clean pool that we couldn t use

beautifully renovated rooms, breakfast was awesome, staff was incredible

they closed pool down to clean and service it kids were really looking forward to swim.

choice was superb, kids loved the pool, all staff were really friendly and helpful

the rooftop bar is incredible with a full bar and great bar food

weren t offering any in room service, the restaurant and pool were closed due to coronavirus but they still

say the pool is heated but it didnt feel heated

wifi was free...

kids loved the pool, we loved the location.

my room was too far from the big pool.

we had a full kitchen, 2 full bathrooms, free parking, and not to mention a gorgeous ocean view, for a better

updated, best comfy bed, thick walls - no noises, full kitchen, ocean vieq

guest threw up at pool and kids rules at pool

and bar services during the day

oak grill room on the deck for breakfast is a treat

service breakfast was good, the grilled chicken sandwich for a late-night snack was really good

this was a weekend trip and we had little kids who wanted to swim

no free wifi. that's the only thing to improve.

parking underground which was nice so our truck wasn't on the street

love it. gonna be back soon to bring the kids.

but they had a pool guy there trying to repair it

wished the continental breakfast had a toaster for bread, english muffins or bagels but it had waffles

from the laundry room to the too, they all deserve the same amount of wonderful praise and thanks for such a

complimentary breakfast was fantastic

there is a small warm pool on a deck overlooking the ocean and a tiny hot tub, both clean and very nice to

continental breakfast was a joke

spa bath did not work

when traffic was terrible at 1030pm and i'm bar hopping and playing pool and i'm not in it ,we'll well worth

worst was i was working vacation no wifi the entire trip

breakfast (for additional charge) was a surprise, it was nice not having to go out

parking is also included

there is a free parking lot, luxurious in-room amenities, private patio with ocean views, breakfast, and even

breakfast & coffee was great

swimming pools, golf lessons for kids, ping pong table, mini golf in the swimming pool and water slide, some

room service cleaning was not what typically is to be expected we had to ask for a double cleaning

the staff was helpful, the accomodations were beautiful and the breakfast was superb

pool area was great for the kids and adults

pet and family friendly

laundry staff are totally out of control as the are not organized at all

food in restaurant excellent, bar friendly

hookers at the bar restaurant area working the guests

two out of the three room service meals i had went straight into the

excellent massages at the spa and excellent views from the restaurants

only slight inconvenience were the pool towels were lacking and needed replenishment

room in quite spacious and comfortable for long stay the hotel has its own laundry the gym was well equiped only

would have loved to workout in the beautiful gym if i had known it was by appointment only

i would of liked more pool service for drinks, quicker valet and room service

also the windows were weak, could hear the street noise below and kids in the pool from 7 stories up

was close to the beach, right next to a little playground for kids, the rooftop deck was nice, the room was cute

she took us on a tour of the kitchen and told about your wonderful breakfast

loved the front desk staff, the funky but charming ambiance of old time elevator, fully stocked kitchen for

to the bayshore is like staying at your favorite aunt and uncles beach house and they have no kids but could

was close to the beach, right next to a little playground for kids, the rooftop deck was nice, the room was cute

wifi was terrible

next liquor store ,bars traffic and drunk kids on thought sides of the room

we also wish it would have had a pool but we knew it didn t

the wifi was terrible

wifi cut out a lot

very nice shower, gym.

honestly $150 pet fee for a place like this is insulting.

sure if the hotel has a pet friendly floor but sunday morning on our 10th floor where our room was we were awaken

hotel claims to be pet friendly

service, location, pool.

too rainy to visit upstairs but main bar very noisy

i wish they sold the scent of the spa area in a bottle because i would purchase it

at $550/night, parking should ve been cheaper, the pool should ve been more luxe and the pool bar service

downstairs bar was under my room hall and was often very noisy

top quality class staff great rooms great food great pool best rooftop bar in newport beach best manager as

noises were pleasant to me - reasonably clean - not too many bedbugs, only got a few bites - nice gym

i appreciate the complimentary breakfast the next morning to make up for the inconvenience

hotel was very close to my work venue and the airport. free shuttle service was also available.

breakfast was spot on and the variety was sensational, several egg selections, several meats, an

the staff is great the food is good and so is the room service they actually know me by name lol i especially

the pool is really nice and the gym is huge

love that the pool was opened with good hours and with good vibes

were dozens of kids running around making noise and the management team was not very responsive

facilities are still under construction so the gym and other amenities were note available (incl

i would hardly call this pet friendly

outside seating by pool and pool facilities were great

wifi is too slow. and they used to charge extra parking fee. i have to call to claim it back.

balconies. free wifi. free parking. yay.

bar should open earlier, we are on eastern time-3 hours ahead so wanted drinks earlier that bar

i was needing a hot food snack bar or restaurant.

the breakfast was a bit pricey , but the starbucks (fast ) was fantastic

loved that it has a starbucks and also the bar and pool table

their breakfast menu was wonderful with many items to choose from

no laundry room

good gym in basement and nice space to workout outside as well

i liked the room service and all the amenities

they even have a starbucks at the bar open from 6-11am i think it was

it?s very clean and the rooms are quiet. we enjoy the pool and spa area as well

walked to el torito for takeout since no room service

no laundry facilities 6

pool, staff was nice and very friendly and helpful

laundry room no soaps dryer didn t work had to get my money back

not playing (i enjoy kids having fun) for hours

laundry facilities out of service

amazing pool area, comfortable beds, patios with chairs