i had issues connecting to the wifi and they sent someone to my room to assist

had zero room service

enjoyed breakfast in our room and the fire pits outside with a beer

breakfast was not very good and too expensive for what you got

stay here when going to huntington beach, took the grandkids this time suite was amazing and had a view of ocean hotel is in a great location check in was

we loved the service at each restaurant and bar and were very happy with our stay overall

service charge on room service 24%

hot tub was cold and there was lots of little kids playing in. it could not relax.

location and shuttle service

the shuttle to the downtown area was very convenient!! the 2 pools to choose from!!

spa grotto, pool and gym

spa and gym: the spa services were fantastic, with friendly staff providing excellent treatments, albeit at

pacific waters spa never disappoints

amazing for family and kids

everything wasn t open. gym relocated and no tip to advert

awesome location, loved the pool and the luggage storage we could put our bikes in.

free parking and nice little pool

i also loved that you use a code to get into the rooms and pool area

the pool was adorable

no cups stocked in the room for the coffee machine and kettle in the room, no towels out by the pool even though the sign said there would be, no shampoo in the shower just two body washes, and

gym was a decent size with good equipment

the pool was cold

the lady working at the bar was rude

room was very quiet even though we backed to the pool, but swimmers out late on fri

is over and i was very surprised that the bar lounge downstairs was not open and the restaurant so we always had to leave to get something to

the pool and jacuzzi are open until 10

pool hot tub cool room double kind size beds ud83dudc4dud83cudffc

kids observed one staff member not being nice to others

was small, scuffs were present on the wall and door, couch was worn, and the eliiptical in the gym squeaked with a loose left side

one of the gentlemen who worked the front desk misinformed me about the laundry pricing, did

the pool was not clean, found plastic and wipes in the jacuzzi. restaurant was too noisy.

top quality class staff great rooms great food great pool best rooftop bar in newport beach best manager as

the pool staff was amazing and the rooftop bar staff was always amazing ud83dude0d

downstairs bar was under my room hall and was often very noisy

the pool was so dirty it was opaque

complimentary pool accessories

wish it had a pool & spa and more parking. only one parking space per room.

no pool or continental breakfast but rooms had microwave and coffee maker and mini

lots of foot traffic all around from the bars. no pool,parking lot very small .

no pool, bed not comfortable

i love the rooms with the spa baths

she is also in charge of setting up the breakfast and again she was rude to me and my wife and kids, she was all rushing us to eat and get out of the room where we were eating

stayed in the spa tub suite and it was so spacious, cute, clean & had the best view of the marina from the little

of having the breakfast, but the grab and go bags were not what we were expecting, my kids hated most of the items provided

annie will be missed, anita is adorable, the breakfast lady love her

the eating arrangements

service at the pool

i brought caviar to my room for new years eve and room service brought me all of the condiments ( chopped onion, egg whites and yolks, etc (+)from the valet to the front desk, concierge to room service, the staff was exceptional. (+) it has room service and the pool and jacuzzi are open (*) eating out on the patio or having room services was delicious (*) my sons said room service was awesome (-) two out of the three room service meals i had went straight into the (+)did not like that you have no food room service late hours (+)room service breakfast was delicious and waited only 30 minutes each time (-)the room service menu could use an update!! hardly any options. (-)breakfast room service was extortionate at $80 for 2 people! and it wasn't even that great.

the pool deck was wonderful but best of all, the staff was superb

also, the resort has a large & well maintained pool that i enjoyed very much

the breakfast it could have been a little bit better

they have breakfast you can enjoy on the balcony and watch the waves crashing

the room was a great value for the price, no complaints other than a pool is always a nice feature, not everyone like the ocean

very good pancakes at breakfast what you can enjoy on rooftop terrace

staff is excellent and have helped with early check in a few times

they have a nice menu for room service and a a nice pizza bar and restaurant

the chairs are too short at the bar in the business center, across from starbucks.

i especially liked the casual express room service menu - the price was very reasonable and the food was very good

around the corner from the south coast plaza mall with all the eating places , a nice bar on site and good pizza handmade on site

hotel itself was impressive with nice elevators, though closed for covid-reasons it has a nice bar right in the middle

when traffic was terrible at 1030pm and i'm bar hopping and playing pool and i'm not in it ,we'll well worth it it a bussey area but i would

the breakfast was more like a morning dessert bar.

no room service for food

pool/jacuzzi was a little

breakfast. room , surrounding areas,

pool area was great for the kids and adults

in main building, really nice room with balcony! kids loved the water slide!

lots of things to do- golfing, big chess, tennis, gym

great coffee bar with full pastry items plus some to go hot breakfast was unexpected

comfy bed, ample self parking, friendly staff, very quick room service

very clean, extremely friendly and helpful staff. on site restaurant and bar were great.

is fresh and clean rooms very well appointed decor very nice room service and restaurant very reasonable

it was nice & the kids did enjoy it, but wished it was bigger to accommodate more people

welcome , always with a friendly smile, room was lovely, room service best i ve ever eaten, pool furniture very comfortable pool temperature just right

complimentary shuttle to take guests to shopping mall or other area spots

love the pool area, and a staff member even gave out free popcycles to the kids

beds are little, should be for kids only

we showed up early for check in but sat at the bar and enjoyed a drink until our room was ready

pool and spa closes at 11 pm.

town for work, it was late at night and i was tired so i tried to check in with just me and the kids, but i had a reservation number and could not check in without him

not is easy found the gym

coffee bar downstairs is convenient

gym and pool were both well kept

room in quite spacious and comfortable for long stay the hotel has its own laundry the gym was well equiped only maryam and paul from help desk were very helpful and

would have loved to workout in the beautiful gym if i had known it was by appointment only

and bar services during the day

the hot tub and pool!

bar was busy so getting drinks was slow although server was very nice

great gym and pool

great service, beautiful rooms, nice gym & fun pool.

pool was fun for him as well

the pool, bar, complementary water

breakfast was delicious

the room service was fast

the staff is great the food is good and so is the room service they actually know me by name lol i especially enjoy the berry smoothie and i always

$7 for a bottle of water. tip go to the gym and refill for free.

very accomodating also the filipino gentleman at the bar was very nice i didnt ask his

i like that the pool was not on bottom level

gym, very friendly and kind staff that went above and beyond

my room reservation was for 2 adults and 2 kids

after the long deive, the kids loved being able to get outside and swim and have some fun

was hard to find the shuttle pick up zone

i liked the room service and all the amenities

kids friendly m daughter enjoy your stay thank you

provided a used body lotion there was a lot of noise by the balcony kids running in the

bar charge for room 332 was charged to my room 335 -- small amount of $20 and didn't bother to

i love the pool area and the cabanas.

the pool sitting area. beautiful. also the front desk staff were great too.

pool, gym and laundry were fine

beautiful pool area. room nice and clean and updated.

our room was very comfortable, and the breakfast, superior

good breakfast and great customer

staff , heated pool and jacuzzi were fun, comfortable beds , clean hotel , good little gym facility, and location was close to restaurants

would have liked more time to use the gym properly

no laundry service and rooms are pretty damp - clothes and bed sheets stay damp but otherwise a great

not best breakfast i’ve ever had but far from the worst

very close to airport provides a shuttle good food

pool is fun for kids

service, food, grounds, staff, gym, pool, tv, bathroom, bed, pillows, all exceeded expectations

ease of everything and the pool. nice bed and room

expecting something better for breakdast just because the corona virus there not serving a good breakfast but the rest was

wifi very slow connection

the hot tub and pool stayed open late which was a nice treat to have after a long day

was comfy, pool was super warm,kids loved that

the laundry