the pool and gardens and the balcony.

really lovely place in the water park is amazing

close to the airport and the free breakfast was good

breakfast one our second day

the kids loved the water park and so did my wife and i

clean. large pool

the gym is decent, though there's no water station available

we ordered room service for breakfast on feb

service of staff in hotel roof top area bar and restaurant and pool was slow or no service

had the breakfast buffet and it was really good there is a beautiful pool deck, gym and patio with lots of pools and a hot tub

wonderful rooftop pool with shade, several different heated pools and gym.

great pool and swim up bar

kids club was exceptional, rooms were clean, spectacular staff, gorgeous pool, loved the beach being so kid friendly

the only adult pool is an oversized hot tub that is too hot to spend much time in on warm days

piaf (adult only) was our favorite restaurant, and lucca was second with kids (+) kids club was exceptional, rooms were clean, spectacular staff, gorgeous pool, loved the beach (-) out of 4 restaurants, 3 restaurants accepted kids under 12

big pool and beach access was a plus

the room-service breakfast - made-to-order eggs was

the spa day. the employees in the spa.

i don't think the evening entertainment was anything to write home about, but the families and kids seemed to like the performances

the breakfast was good.

it was also a holiday and there were more kids than we care to be

cleanliness, room with private pool

the waiter with the hat on the pool was very nice and attentive

to name a couple, felix, the pool concierge, and jorge, a waiter at the pool and lemongrass restaurant, were outstanding

wife and i shared a quiet breakfast every morning greeted by a very friendly staff, especially fernando

the breakfast chef who makes omelette is attentive, fast and nice

the pool and entertainment staff were wonderful, the bar and drinks satisfying

nice pool and beach chairs

on the beach, beach beds, royal level pool, bars and bar staff and premium liquors, royal level breakfast restaurant

the kids club staff - daviela was wonderful with our kids, aged 3, 5, and 7 - she is so very warm and

bikes- competitors are $11 for a full 24 hour period and much better bikes your drinks at the bar are the worst i have ever

the kitchen in the condo had enough supplies to cook a meal, but we usually ate at the several

great pool and breakfast buffet

30 pm close)

bigger pool, but that is just dreamland

negatve but a couple of comments: the swimming pool is too small, but not a deal breaker for me

the mini frig with honour bar was a nice touch

we have a view over the staff entrance and the parking garage next door

small pool warm pool was a bonus

on the roof with swimming pool and on the main floor there’s another restaurant along with the bar and live music

the bar had no change for mineral water

the included breakfast was good with the usual eggs, potatoes various fruits and pastries and an egg/ hot cakes

the music in the pool areas and some common areas was generally too loud for my taste.

too much loud rap music at the pool

very clean , spacious room,quiet ,free parking

room was large- the bed was large and comfortable - parking was in front of the hotel and had a security guard all night - large balcony - the hotel

rds, turtles, iguanas, crocodiles), the friendly and accommodating staff,

no cushions or pool towels

needs tlc. pool was not clean

pool, the aquatic life

to deal with the unsanitary environment caused by large flocks of birds landing the roofs, snack bar, and restaurants of the resort, eating off plates that were left unattended and pooping

no, we like everything...the beach and pools are very close to the rooms.

breakfast was delicious

the food was underwhelming, and if you stay for only 1 night, you only get two meals (dinner and breakfast) since you check in after lunch ends

if you’re going with kids older than 5 years, they have a perfect kids club with marvelous staff (diana, thank you so

no pool and a bit noisy the coffee was really bad.

great location for airport or bus. excellent staff, room was excellent, breakfast was amazing

clean. great breakfast.

the breakfast is delicious, beds comfortable, and hotel concept very cool

no swimming pool or other such

at the bars, at breakfast, in the restaurants and the cafe, all of them were amazing

and for room service and cafe purchases you have to go to concierge to make purchases and even restaurant

pool was wonderful and the beach was pleasant

the food was great, the pool side dancing was so fun and the views to die for

at breakfast wasn t great

and the last surprise is paid wifi

& well-kept grounds, the swimming pool was large and great for families, and access to the beach was convenient

in 2023, the pool was very cloudy and the water fountains weren't working

the views were amazing, the spa was heavenly, and the beach was breathtaking

kids had fun

a lot of amenities at the property, well stocked gym, great food, excellent staff

sister property, the flamingo, has an excellent gym

shallow beach, perfect for kids

our college and high school kids had a blast

wifi connections were spotty

for some reason staff wouldn t let us check in early although we arrived at 12pm and our room was definitely ready before 3pm

fantastic kitchen

entering my room which turned out to be a 2 bedroom appartment with fully equipped kitchen, i was overwhelmed

spotless pool and pool deck

the pools are great, specially if traveling with kids

kitchen personnel was great! the location of the hotel was good.

was super comfortable, buffet breakfast was very good & room was clean & staff were friendly & offered great dining option in

pool was full of kids

room was large,bed was comfortable breakfast was good

breakfast an unbelievable daily buffet

location is perfect, staff was really nice and the kids club was great for my girls

restaurants were good for breakfast, lunch and dinner - open all day long

good food and drinks, great bartenders, perfect location, beautiful beach and great pools

nice food, nice pool

grounds, suites nice w/ great views, pools, bars

the pools were big and nice

e french toast was to die for

we did, however, enjoy the breakfast buffet each morning

few times, but there has been some kind of weather issue causing larger waves than usual, so the kids never got in

breakfast and food was fantastic

room service is overpriced and horrible and although the staff try very hard, it ends up being slow

breakfast always had many delicious choices, even for people with food allergies

guest laundry. breakfast fare. shuttle service & pedro.

i thought the room service option as food were great. the cleaning service was great also.

the buffet breakfast was fantastic and despite a line at 10:30, they kept serving food until everyone was fed

we visited the spa and all but one restaurant on the property

certainly wouldn't want your kids to go swimming in ocean, or even walk close to the water's edge

love the views- the pool - sunset and the location. good food. they lend you beach toys for kids

amazing pool on the beach. nice design. good gym. big lobby

nice gym and spa area, although the jacuzzi did not work well

i was a little disappointed in breakfast, but it would not distract me from staying again

location right on the marina, we chose option with breakfast buffet, comfy beds, very quiet room faced the marina, loved the gardens, palapa roof of

the buffet, facilites open late gym and pool

the phone in the room didn t work when i was going to order room service

rty), with kids running and screaming and very few people safe distancing or wearing face masks

food at best is barely eatable, same things everything day at the buffets, nothing changes, breakfast, lunch and dinner

loud at shows and around pool 1 too loud at shows and around pools

in the main lobby and bar area while we were there was a minor inconvenience

nice to have the salad bar for lunches

the location was great. the bar staff are wonderful and activities staff are great too.

a larger separate children s pool. the main pool was only waist deep at the deepest end.

the snack bar i witnessed a man using his hands to pick out lettuce for his hamburger

pool was fantastic, the bar is great, beds are comfortable

by the pool christian and margarito looked after us really well and were very friendly the bar upstairs with the billiard table was a hit with my family and alex was very attentive

breakfast was my favorite

myself & my friends ate primarily at the buffet for breakfast and dinner, but we also made it to the italian restaurant which wasn’t bad

we didn’t eat lunch at the cafe, but opted for the snack bar by the pool & beach

pool music too loud

also, even the hotel is all inclusive, having a mini bar or fridge in the room would be great

we didn’t eat lunch at the cafe, but opted for the snack bar by the pool & beach

well equipped kitchen

location, well equipped kitchen, great wifi and television options, good security, comfy

it has a nice pool (unheated) and the rooms have good kitchen areas

the amenities need updating in the kitchen. pots, pans and cooking utensils.

we also enjoyed the beautiful views and used the pool a lot

it's what we love most about bucerias — classic property, cute pool and outdoor garden kitchen, ac in the bedroom, close walk to the beach and nearby restaurants, and most of all, a

kitchen with all you need to prepare food

the room was a very good size, with a kitchen and living/dining area separate from the sleeping areas

love the pools, of which there are several as well as use of the adjoining hotel s pool

from 3 to 4 pm they have happy hour at the pool bar where a selection of drinks is priced two for one

with amazing cesar, sofia the concierge was knowledgeable, bell boys were friendly and fast, pool waiter was quick and kept checking on us, the fancy restaurant off the beach was our highlight

service around the pool very slow

the room service was not very good.

very clean. close to airport. small but functional room. parking

awesome pool

mini kitchen was a plus

very quiet at night pool felt great and very clean room and facility

suite with kitchen like a small studio apt

pool is nice and warm, the staff was very helpful and polite

oom service charges you a very small rate per service,

we ordered room service, and the dirty plates sat outside our door for 2

loved the kids area

breakfast buffet was pretty good

walking distance to the beach, and they have a bar there

no wifi in rooms.

dinner reservation system was a little challenging and the breeze bar was just below our room and stayed pretty loud and lively into the wee hours on our last 2

the gym had only twoworking treadmills

the pools

the gym is small but has a few good machines

but when the kids are back in

the breakfast buffet was amazing, so many delicious choices

too many kids

fact that you have to make a reservation for a buffet makes no sense, the spa wasn’t available, the beach location for the hotel was horrible for the reasons that they had

they were inconsistent about closing times , on some days bar on beach open longer or closed early, same as bar on hotel

same at breakfast, they serve chilaquiles (yes) but already messed up with sour cream - unless you tell

and fresh food, then for in between snacks you could get sushi at the rooftop bar (w an infinity pool) and drip coffee/tea and fruit/cakes from a couple of smaller cafe kiosks

the swim up pool suite was very nice, breakfast at the hacienda buffet was very good variety.

the sushi bar serves ready made sushi, but when we asked, they sent us to the main buffet restaurant who were

to the pool and then you had to see minors with lounge chairs while you have to sit under the bar area

good buffet for breakfast

if you have kids you can t eat at all of the restaurants

i wished the pool stayed open longer. the beach was dirty

this is probably a nice place to go if you want to ignore your screaming kids and forget about the world for a week

more different style of breakfast

kids pool was absolutely disgusting i am sure its not fit for putting your head under as i

several pools and one for kids

no hot tub‘s on site or treadmills in the gym

there was also a gym and activities planned every night

7) which satisfied our needs as a family group of 3, my partner and i her sister and our 2 kids

staff was amazing! activities for kids was incredible. loved it!

there’s a lot activities for kids.

i like the resort coffee shop and you had a stocked bar fridge which was a nice touch

the buffet area both at breakfast and evening was similarly full of people in a reduced space

breakfast was the best meal of the day

the dish drainer in the kitchen was quite old and dirty

kitchen counter in need of good scrub with javex water which we did ourselves

kitchenette with no cooking surface/stove had to buy a two burner electric

wifi was bad. tv reception too. the rest was very good

lovely atmosphere, pet friendly, the staff is great, perfect location, i loved the swimming pool

we ordered room service & got a whole pot for under $100 pesos, tipped the server $200, no problemo, but that

internet wifi was terrible.

i loved the pool, beachfront, thai restaurant, pizza, service at front desk and luggage/bell hop

wish there was an adults only pool. it was full of babies in diapers ud83dude05

one night we wanted to order room service and it was slammed so they just didn t answer the phone

staff were incredibly friendly and accommodating, the wifi was perfect, and the facilities were beautiful

partner and i picked this hotel mainly because of the wifi

24 hour room service

pool area is gorgeous

time visitng the hotel, and it improved all of the carencies that had in the past, the food, room service, staft attention and location are great, and all the facilities and comodities are new

was nice that the pool with the waterslide was in the back and all the screaming kids weren’t in the main pool the restaurant made a nice

the location was fabulous. lovely swimming pool and very comfortable chairs.

patio doors to pool + ocean. easy walk to all markets, restaraunts + entertaiment

was nice that the pool with the waterslide was in the back and all the screaming kids weren’t in the main pool the

location. nice pool.

property is very safe and comfortable to travel with kids

breakfast was the only good meal

door guests would come in after 1 am and had young kids screaming at 2 am when we were trying to

breakfast good

banana bread with lattes at the coffee bar, ice cream cones and fresh fruit at the ice cream bar and hot pizzas, mini burgers or fish

there are alot of options for entertainment such as board games, ping pong, volleyball and a kids club

front of a lawn which opens to the sea), excellent clubhouse

explanation was provided for this, even though the hotel main pool was clearly designed to have a bar accessible from the pool with underwater benches that are now sititng empty and useless

they have some dedicated space for kids and teens but wasn't advertised too much

so the best i could come up with the adult pool could be open later

the swimming pool was clean and heated

not too crowded, easy walk on the beach into town about a mile to restaurants and bars

the pool bar served great tasting and reasonably priced food and drinks

location beach , pool , swim up bar , great food , the rooms are so big

), staff are very friendly and helpful, and the pool is perfectly clean and well maintained

one of the highlights of staying at hotel ysuri is the poolside experience

gorgeous rooms; layout,pool

2 bulldozers ran morning to night making a breakwater for the property; impossible to sit by pool or have a meal without smell of diesel & sound

staff, very clean, great view from pool/adjoining dining tables rooms great, comfortable

was small and intimate only 13 rooms the swimming pool was so clean and water was cold not sickeningly warm

juan, david and armando in the bar were great, even with the drinks being

breakfast, lunch and dinner buffet was limited but ok, the location was ok and beach area as also

we would have liked to have our breakfast on our balcony and by the pool but were told we couldn't bring food out of the restaurant

this property had a lot of families, which was encouraging to maybe return with our kids

bar staff were great

a negative experience lived at the breakfast room on our last day, one of the waiters at the breakfast time did not provide me with an

food was good, and the staff was great, i also like the fact that it has 2 pools with the bar in it, also angel was the best bartender

excllent breakfast

2 pools with bars

breakfast was good. location great

pool tiles are starting to fall off.

air conditioning unit was not working and the door to the laundry area had a broken latch and would not stay closed

the apartment offers excellent value for money: kitchen, bedrooms, living room, terrace, illumination, wifi, quiet and so on

there were occasionally noisy children in the pool, but no noise at night at all

just the pool's bath should improve the cleanliness.

we had the junior suite with the balcony kitchen

very pleasant swimming pool surrounded by beautiful plants

outdoor kitchen, pool, location, price

nice pool

wifi is iffy at times and doesn t work in all rooms

if you prefer swimming in the open water as opposed to the pool

room service was great. ocean view amazing.

the breakfast could probably use some improvement but it was still decent so no major complaints

the gym needed some work and there was construction next door

the breakfast selection was great, with plenty of options for healthy, local cuisine, american or

shampoo or conditioner, with a kitchen there was no dish soap, cloth or towel

nice roof top pool area

excellent location. friendly staff. very clean. pool area clean and relaxing.

everything in kitchen was portable

the pool area was awesome

resort was clean, the staff was friendly, the food was great and the kids club was a highlight for my girls (8 and 6)

breakfast buffet was good with lots of options beach access was easy pools were nice

kids club also excellent

the specialty restaurants were good. gym was good. beds were comfortable..

excellent bar service

grabbed breakfast everyday in the market cafe and it was great

so you get to hear screaming and crying kids all day in your 'kid free' trip

no kids and vip treatment

also unexpected was the hard sell upon arrival for a welcome breakfast to go over all the secrets properties worldwide

daniel, francisco, octavio and adrian from the market cafe where had breakfast every morning were great

breakfast was average, location is good but the rest nasty

excellent breakfast. nice pool. nice restaurant. good meals.

a good place to stay i would recommend they give your dinner and lunch and breakfast and i like the

hotel, very hip and modern design with a great pool area

the pool area and terrace were lovely-- tons of places to sit in the sun or shade

small rooftop pool with a nice patio with access to a communal fridge/microwave etc

there is a swimming pool, a kitchen, and plenty of space to relax

small pool is great, very private with only 7 rooms

buffets, should accommodate more american dishes, but the snack shack was ok, & the salad bar was ok the bathrooms could of been a lot cleaner, as well as the

staff only thing good - no decent bar or lounge - no decent lounge cots -

there are 2 rather small pools that accommodate mostly kids

we used the cafeteria for lunch and breakfast

buffet restaurant and snack bar had lots of food to choose from yet not very tasty at times no bottled beer and no glass

pool service was excellent. service personal in the restaurant were super friendly and helpful.

excellent pools and pool animation

we swam daily in their big warm pools and enjoyed many of their feasts and entertainment

room was spacious; gym was amazing; breakfast buffet had so many options

pros: rooms are service were exceptional; beach access; beautiful 2 pools; great restaurants and food; walking access to downtown and local restaurants cons: i've

could be hazardous, especially for kids

to upgrade at dinner or a drink in other stays all inclusive is all inclusive there a fee for room service for delivery could do better with times restaurants are available to dine at along

spa staff of elizabeth and betty were wonderful as well

friendly staff, confortable beds, best hotel gym, clean and large pool also liked the pool towels overall great experience

room was clean gym was fantastic super high tech with everything beach was nice

the prices at the spa were too high so we went elsewhere for treatments.

service of all the staff, all the restaurants have amazing food, shotout to paul in the pool that make our stay very pleasant, also the concierge that help me to plan all my marriage

the new spa area is beautiful

my favorite was the hot tub on the balcony, 24 hour room service and the bar tender arielo and enrique

the only thing i would say was they could use more chairs at the pool.