my room was a little loud due to proximity the pool

breakfast buffet was killer

the food was underwhelming, and if you stay for only 1 night, you only get two meals (dinner and breakfast) since you check in after lunch ends

shout out to kaomi at the front desk for being kind and welcoming, and ivan out at the beach bar for mixing some mean margaritas

is also next to nothing to do during except sit at the pool or beach, good luck keeping your kids entertained

terrible wifi, pools hours, bar hours, cafe hours, room service had a fee and you have to go to the reception area to pay which is stupid because you

view was nice size of room was nice as well and staff that runs room service is very polite and

the food, pools , activities, breakfast

at the bars, at breakfast, in the restaurants and the cafe, all of them were amazing

location , staff, pool, view and breakfast buffet

the gym

the views were amazing, the spa was heavenly, and the beach was breathtaking

throughout was impressive; my room was always impeccably tidied, nice amenities, great wifi

amazing pool

great service kids friendly and great food and staff

some of which include a kitchen with washer and dryer, additionally they have a well equipped gym also very nice if you want to keep your workout routine going

wifi only in pool and lobby understaffed - not helpful and very slow link to other hotel flamingos

eat options for those who prefer fish/sea food) and the japanese restaurant which my kids really liked

breakfast through room service wasn't up to the standards the other restaurants were, our food was cold by the time

he was particularly great with our kids

no cushions or pool towels

rds, turtles, iguanas, crocodiles), the friendly and accommodating staff,

pool, the aquatic life

needs tlc. pool was not clean

great location quiet adult pool

breakfast was great

the lobby bar by the big banyan tree was absolutely beautiful and so comfortable

nice to have the salad bar for lunches

lots of choice for restaurants, pools and bars

the room was comfortable and our kitchen had everything we needed

beautiful pool area and nice well keep grounds and rooms

the beds were soft and comfortable, the kitchen well equipped

it has a nice pool (unheated) and the rooms have good kitchen areas

location, great pool, views spectacular . upgraded to suit, great kitchen.

it's what we love most about bucerias — classic property, cute pool and outdoor garden kitchen, ac in the bedroom, close walk to the beach and nearby restaurants, and most of all, a

kitchen with all you need to prepare food

the room was a very good size, with a kitchen and living/dining area separate from the sleeping areas

very clean , spacious room,quiet ,free parking

room was large- the bed was large and comfortable - parking was in front of the hotel and had a security guard all night - large balcony - the hotel

to name a couple, felix, the pool concierge, and jorge, a waiter at the pool and lemongrass restaurant, were outstanding

cleanliness, room with private pool

the waiter with the hat on the pool was very nice and attentive

the room-service breakfast - made-to-order eggs was

the food at breakfast and the other restaurants was good

- i asked for room service at 11pm and the response was that this request is with an extra charge

we were a family of 4 (kids 9 (-) i don't think the evening entertainment was anything to write home about, but the families and kids seemed to like the performances (-) it was also a holiday and there were more kids than we care to be

it was also a holiday and there were more kids than we care to be

bed not very comfortable and no breakfast

i could not take relaxing dip in pool after 9

breakfast included

cute small hotel with a great pool area, surrounded by palms and greenery

kids in pool during our whole trip, hotel didn’t upgrade our room

big pool and beach access was a plus

piaf (adult only) was our favorite restaurant, and lucca was second with kids

yeah, they r breakfast it was good i like it everything you guys

best pool service of any all-inclusive

kids club was exceptional, rooms were clean, spectacular staff, gorgeous pool, loved the beach being so kid friendly

clean. large pool

rooftop area, adults only, nice gym and convenient restaurant and great quality drinks

mio riviera nayarit is a stylish, adults-only hotel in a very safe and beautiful area

pool area,, view from river side balcony very quiet. we'll located

all members of the staff from lobby, front-desk, room services, restaurant and bar staff, maintenance/facilities were all wonderful, friendly, and always greeted us with a smile

room was good. liked pool area and gym.

location. nice pool.

patio doors to pool + ocean. easy walk to all markets, restaraunts + entertaiment

quiet location of our room overlooking the pool-ocean.

the infinity pool was nice. our room was spacious with a beautiful view.

facilities very clean. pool was amazing! the room was big with excellent view from balcony.

there was no snack bar to get food outside of the buffets

we loved the vip feeling of royal, with access to bar with better liquor, vip pool and beach booths, vip check in with welcome drink, and vip restaurant

nice pool and beach chairs

the pool and entertainment staff were wonderful, the bar and drinks satisfying

breakfast was great although waitresses and waiters and cooks are very friendly

staff was super friendly, hotel amenities (ie bar restaurant) good. well kept faciltitles

location beach , pool , swim up bar , great food , the rooms are so big

staging for a tropical vacation: towering palms, lush foliage, views, pretty pool, outdoor bar and restaurant, beachfront

location beach , pool , swim up bar , great food , the rooms are so big

marco, on the bar staff took very good care of my requests

gorgeous rooms; layout,pool

2 bulldozers ran morning to night making a breakwater for the property; impossible to sit by pool or have a meal without smell of diesel & sound

staff, very clean, great view from pool/adjoining dining tables rooms great, comfortable

was small and intimate only 13 rooms the swimming pool was so clean and water was cold not sickeningly warm

like the restaurant, the pool and my mattress and the linens and the bed pillows were of impeccable quality probably the

because it s family-oriented, it s quiet

great service by the pool and on the beach

later hours bar and restaurants

or dish soap to wash and dry dishes

breakfast was adequate at the buffet tulum

the pool is very small, like a wading pool but does the trick to get cooled off

would have liked pool, but the wagon provided with umbrella chairs and beach towels made it convenient to enjoy the

pool, but we knew that going in

minor thing...no pool.

was perfect for us- clean, parking, quite, hotel restaurant made great mojito s and really good food

loved the swimming pool

the music from the beach bar was way too loud, and very unnecessary to be that loud.

breakfast was an opportunity to explore the local cuisine: chilaquiles, aztec corn pudding, refried

i would have enjoyed some more protein with my breakfast such as ham or bacon.

amazing breakfast included

breakfast was late in starting- after 8:00

liked. michael pool side bar service, cleaning staff

breakfast included

the kids enjoyed the pools and shows at the water park

the water park is amazing and the dolphins were exceptional

-breakfast the first day was delicious and so was lunch and dinner

breakfast was very little, food was hit and miss and we struggled with language barrier

able to find room around the pool with few people arriving early to save a spot and not use until much later

the breakfast was good

the cocktails were good in the sky bar of the hotel

department is lacking 6/10 only 2 restaurants buffet for breakfast and dinner 5/10 japanese food only by reservation no poolside food service only drinks no

there was a blackout for several ours are which caused the water slide don't work, also the kids zone

guillermo, juan, julio all the waiters at the pool are

staff were super friendly, drinks were great and we loved the breakfast menu and the taco truck (really delicious)

loved how it was good for kids

friendly staff

no working tvs extra charge for 2 kids of $180 dollars no breakfast

pool and pool area was amazing and clean

the full kitchen was perfect for cooking meals

and good to have the little cafe and bar on site

pools are fantastic

location is perfect, staff was really nice and the kids club was great for my girls

breakfast was absolutely wonderful.

good food and drinks, great bartenders, perfect location, beautiful beach and great pools

walk to the pool was easy and the beach wasn't far either

no swimming pool or other such

the breakfast was nice as well although it would be best to have different food on the menu to rotate

at the reception were very helpful, assisted me with luggage and with sending my clothes for laundry

great breakfast

no pool and a bit noisy the coffee was really bad.

we enjoyed room service which was excellent

we did, however, enjoy the breakfast buffet each morning

the food from each restaurant and room service was great

however, the coffee at breakfast was good

bringing their own music to the bar which conflicted with the resort music

the wifi was also fast

gym, fabulous pool with a lovely rooftop terrace

with my kids and they charged me 38

more food options in your bar would have been good

love the free breakfast and the pool for my children

buffet okay, lacked variety and restaurant was low on staff, food ordered for room service was good -comfy beds and great views from rooms -wonderful pool

i thought the room service option as food were great. the cleaning service was great also.

room service is overpriced and horrible and although the staff try very hard, it ends up being slow

breakfast always had many delicious choices, even for people with food allergies

breakfast was not included, no microwave, no mini frig.

the pool was fantastic, staff were very friendly.

ampions) and the gym feels like its stuck in 1990

the food was very good and the spa was awesome

close to the marina, which is walkable distance from a lot of restaurants, laundry, stores

nice pool, whirl pool, beach

good place to go with kids

restaurant available but there was only two restaurants open which was both buffets for both breakfast lunch and dinner which was very disappointing

kids have a lot of fun and that is what matters the most

had a conflict because only one person from the bar pool was refusing to refill drinks in our yeti cups

in two so on arrival we had reservation on different names and therefor they put our young kids at 10 minutes walk from our room, although we had requested rooms close to each other

bar & restaurant very good

no many kids so we were able to relax

pool was shallow no deep end for swimmers

nice room, beautiful grounds, pool and lobby

had to have business meetings in the lobby on side by side sofas

of seating, apart from sun loungers around the pools and a very small lounge bar near reception

the breakfast was good . everything else was not . they need more variety food in menu.

portion size at the restaurant for breakfast could be a little more

wifi near the pool in the beach area, neither in the rooms no real balcony in the standard rooms no freshly

the food variety could have been more at the breakfast

good service frindly staff pool side service was good.

we did not try room service

the room service was not very good.

service around the pool very slow

love the pools, of which there are several as well as use of the adjoining hotel s pool

good gym

great bar tender.

girl at the breakfast restaurant, i think her name is paola was always super rude and made every meal a

i would have liked self-serve snacks by the pool

infinity pool fabulous

very clean. close to airport. small but functional room. parking

3 times because the a/c didn t work the key cards didn t work the wifi service didn t work room service was awful and the operator service was as rude as it

rojillo in the outside tiki bar was fantastic and made my daughter maritza feel welcomed and comfortable

she was at a different location, it was difficult to get service at the pools, but there were 3 bars close by to get drinks myself

breakfast buffet was pretty good

i like the breakfast buffet, drinks, snack bars, pools and the tv on the room.

many other hotel resorts, the music is played too loud around the pool

the breakfast food and the service was not good and valuable related with the cost

complete dream, so comfortable, amazing staff, beautiful adult pool overlooking the beach

what was done to the adult pool area was so perfect and allows for more adult relaxation

especially the guys at the valet who drove us back and forth on the golf carts and the bartenders at the bar at the bottom of the

the room service staff we're rude

you are rarely running in to other people as you walk around the property and we loved the adults only

the gym smelled like mold. it was impossible to workout in there.

food in the adults s hotel needs more variety, although is very small compared to the others.

were on the adult only side and the pool bar closed at 5 and pool closed at 9

the bar was awesome we said suprise us and they made awesome drink that we couldn’t get enough

breakfast was probably the best meal of the day

often with both hot and fresh food, then for in between snacks you could get sushi at the rooftop bar (w an infinity pool) and drip coffee/tea and fruit/cakes from a couple of smaller cafe kiosks

saul at the bar pool went over above and beyond for my daughter and myself

variety of food was good, breakfast omelette station was good. staff was always helpful

the pool was the perfect temperature

the large pool, the beautiful gardens, the spa with the waterfall.

not enough unbrellas around pool also too many kids in pool ?

breakfast was very good there were many choices including an omelette bar and lots of fresh fruit

the staff at the hotel was amazing all the time, cuddles to ivan de barman in the pool bar.

i wished the pool stayed open longer. the beach was dirty

whole place is great, we stayed at the la hacienda area, which is only for adults, it s fancier and the staff is better

seem short staffed at breakfast buffett, service was poor

i said before it is adults only but we saw kids in this area which was kind of confusing

if you have kids you can’t eat at all of the restaurants

even when the gym was closed, we were able to use the gym at the hotel next door

the equipment in the gym was broken and there was mold on the gym walls the breakfast buffet was $30 canadian and gross

the gym was easily accessible, however, over half of the equipment in there was broken and didn't work

several pools and one for kids

pool and restaurant velas

kids club was limited

i like the resort coffee shop and you had a stocked bar fridge which was a nice touch

we especially like the omelet bar, the pineapple and yogurt

the water park for the kids was very enjoyable for them

there’s a lot activities for kids.

pool

free parking great

beach so close, the swimming pools for the kids, the activities during the day

wifi sometimes was always shuting down so many using it i suppose flooring in main lobby was

it has a very nice private beach and the spa has very accessible prices

we had air conditioning, a great location, beautiful pool and relaxed atmosphere

sinks and in the shower enclosure, the shower drains in both bathrooms drained very slowly, the kitchen sink was dirty around the taps, all this when we moved in

the pool is big enough and easily accessible as well

beautiful pool, nice location, very friendly and accommodating staff

wifi very poor

staff were incredibly friendly and accommodating, the wifi was perfect, and the facilities were beautiful

weird free parking.

wifi was perfect and strong and there is a business center

i liked the view from the roof, the fast wifi, the smart tv, and the staff was great

nothing really. parking was a little tight.

coffee shop, 2 restaurants you need to reserve a spot for and 3 more dining areas that served breakfast and dinners around the clock

this hotel is lacking is a deep end pool, there’s multiple pools but all are only five feet deep

new years party very well organized. breakfast choices adult pool and balcony overlooking beach

breakfast good

if i wanted to listen to bad versions of popular rock or pop songs i would go to a kareoke bar in alberta canada

ilaquiles) just for me every day

maybe a little more activities for 8-9 year old kids.

there are alot of options for entertainment such as board games, ping pong, volleyball and a kids club

ocean views, pool, and beach with friendly attentive staff to bring you drinks

daily room service was excellent

breakfast was wonderful! i also liked the entertainment every night

good breakfast , omelettes, fruited etc

always a chair available by the pool or beach

breakfast were good but lunch and dinner were just okay. nothing to rave about

hit the omelet bar at breakfast and taco bar at dinner

we did not have hot water for showers. a big downer. also no toast for breakfast.

pool bar stay open later.

check in staff were very friendly. breakfast was okay.

noisy music from bar next door

i was told it was no problem to bring his electric scooter to the pool by the front desk but then the life guard and a manager type person were a bit mean to him

air conditioning unit was not working and the door to the laundry area had a broken latch and would not stay closed

the laundry room tap had no top, so there was nothing to grip to turn it on

just the pool's bath should improve the cleanliness.

there were occasionally noisy children in the pool, but no noise at night at all

the rooms are great with a full kitchen two double beds, balcony and a great pool

kids' club was awesome, as were the staff who worked there

if you don’t have kids don’t go there hôtel need to be refurbished big time

clean, great activities for kids especially the day care all very secure

they said i have to pay extra for the kids

eating a shrimp in the italian restaurant ( which she even spit out on her plate)and both my kids had upset stomachs and laid in bed for an entire day

room service was great. ocean view amazing.

om service) was excellent

shout outs to refugio, who went above and beyond to make our stay special, and to jennifer at the kids club who made sure the boys had fun

room service menu

size of the resort, ocean facing rooms, gym, staff, pool aerobics, cafe breakfast and salad bar,

the wifi doesn't connect. bad connection

extra charges for wifi and water after a number of days is petty

loved my studio room with the outdoor kitchen and dining room on the balcony

kitchen cupboards could use a little upgrade

kitchen is very basic

a rooftop pool and lounge area is a bonus which makes the hotel extra

pool for the kids

spacious room with kitchen amenities and close to everything a traveler may want or need in puerto vallarta

breakfast could be improved

rooms are very spacious and pool in the roof is beautiful and very relaxing

us to services or things to do in the resort was more interested in selling romantic dinner and spa time

breakfast buffet was good with lots of options beach access was easy pools were nice

kids club also excellent

our pool waiter carlos was amazing and jessie was also super great

it needs a bigger pool

the adults only is on one side and kids on the other

wasn’t actually “adults only” my room wasn’t clean upon arrival food was terrible most of the time drinks were

the swimming pool at the top terrace and the quality of the service of the people was amazing and always taking

eventually found short cuts by taking the stairs and a different path and elevator to get to the pools or beach

we were looking for an adults only but secrets shares facilities with dreams which is crowded of kids

no kids and vip treatment

used the spa and it was great

i did a massage at the spa and it was awesome

so you get to hear screaming and crying kids all day in your 'kid free' trip

the adult swim up bar is pleasant because the kids are on the other side

the spa was smelly

ey said 40 minutes tops)

concierge service was terrible because for every question they did not have an answer the 24 hr room service no such thing because my 7am coffee tea i request only once it was delivered but that

because we were family of 6, 3 adults 3 kids, we book in a family selection but the other room was faraway from us, so we have to paid

the pools