Booking Options
Balcony/Patio Room Names: One-Bedroom Apartment
Patio or Balcony, Swimming Pool, Free Internet, Complimentary Parking
the rooftop pool and lounging areas are amazing
limitations on parking
the pool is only 12 by 12 and not really a swimming pool so it's not a place for kids
kitchen good for cooking breakfast (rooms 203 or 403)
nice staff and rooms set up with a kitchen
Booking Options
Balcony/Patio Room Names: Double Room with Two Double Beds and Ocean View
Patio or Balcony, Swimming Pool, Free Internet, Free Breakfast Buffet
pool was very clean and lots of fun for the kids
pool was good when there weren’t so many kids in it splashing around all the time
breakfast was lacking. hard as rock toast every day
restaurant and bar a little pricey.
adults are free but kids you will have to pay for their breakfast
Booking Options
Balcony/Patio Room Names: standard double room
Patio or Balcony, Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet
breakfast was the only downside
location, cleanliness, and the free breakfast were great
it was far better than i thought, but did not like pool area.
the hotel is extremely well situated, clean and the rooftop pool is amazing, i really recommend this hotel, it
good breakfast
Booking Options
Balcony/Patio Room Names: Twin Room
Patio or Balcony, Swimming Pool, Free Internet, Free Breakfast Buffet
perfect pool and really good and affordable food at the hotel restaurant/bar that s poolside
use of the pool, the wifi information etc
excellent location, comfortable bed, and good breakfast included in rate.
location, pool area
wifi was a bit slow
Booking Options
Balcony/Patio Room Names: Exclusive Penthouse Casa Don Martin beachfront with private plunge pool - 2 bedroom with 2 king beds
Patio or Balcony, Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet
the staff were so helpful and accommodating - one of the days the hotel bar was closed, so they allowed us to
breakfast was good , and location was great !close to downtown.
the breakfast was a miss.
with beautiful views (on ocean side), spacious, kitchen amenities a plus, nice pool area to get away from the
was an amazing view of sunset, super clean and cozy room with a balcony and small kitchen let us make coffee
Booking Options
Balcony/Patio Room Names: Suite with Balcony
Patio or Balcony, Swimming Pool, Free Internet, Free Breakfast Buffet
size of the room, the full kitchen and large fridge. very modern bathroom.
beach ud83cudfd6 4 minutes ud83dudc4cud83dudc99 casino are 2 minutes
breakfast (included if you select this option at booking) was decent: scrambled eggs made fresh,
no breakfast
it s close to the malecon and win casino
Booking Options
Balcony/Patio Room Names: Honeymoon Suite
Patio or Balcony, Swimming Pool, Free Internet, Complimentary Parking
decent hotel gym
the sauna and steam room and spa staff were amazing
swim up bar could stay open longer.
bit rocky, so swimming can be a challenge at times when the waves are larger but there are two pools, one of
we went to the spa twice because they were so relaxing
Booking Options
Patio or Balcony, Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet
-the spa was nice, but the shower at the spa did not produce hot water
we also didn't like that there was a pool designated for adults and a pool designated for kids, but the kids
a nice spa area with a private bath tub
of the food, the view from my room ( parking lot with a bit of ocean), the hvac humming noise, the roaches in
lastly, if you don’t like a lot of kids would suggest villa premerie next door
Booking Options
Patio or Balcony, Free Internet
wifi was good
s just that i sometimes had a bad wifi connection but overall the place is very clean and the location is very
the wifi was terrible. i had to go the lobby to get signal.
the room did not have any wifi the room was very small .
wifi was pretty fast
Booking Options
Balcony/Patio Room Names: King Suite with Balcony
Patio or Balcony, Free Internet, Complimentary Parking
parking security was great. breakfast ok
location is great, parking in lot, clean
no wifi in the room.
no swimming pool, gym, etc. it's a nice clean straightforward hotel. wifi was ok, not great.
location, great staff, huge parking lot, and best of all a good coffee in the morning with toasts
Booking Options
Balcony/Patio Room Names: Junior Suite Partial Ocean View
Patio or Balcony, Swimming Pool, Free Internet, Complimentary Parking
parking lot outside the property
little balcony with table and chairs, refrigerator, good wifi , comfortable bed, excellent ac, close to a bus
could not get wifi in room
i check into my room and there was a bad smell coming from the bathroom drain also there was a kitchen sink,,
wifi signal wasn't strong in the room.
Booking Options
Balcony/Patio Room Names: Deluxe Room, 1 Bedroom, Bay View
Patio or Balcony, Free Internet
afterward, it always smelled like gas was leaking in the kitchen area
despite, just about everyone at the hotel complaining about it, they never managed to get the wifi to work
the wifi does not work in the rooms only the lobby. hot water is rare.
wifi in our room was sketchy but apparently by mid march extenders will placed at the end of the
wifi never worked
Booking Options
Balcony/Patio Room Names: Loft B: 1 bedroom king size bed
Patio or Balcony, Free Internet, Free Breakfast Buffet
the outside area looking so runned down and dirty/depressing looking:( also the ceilings in the kitchen and
kitchen in the room had no coffee or tea supplies, although both of these were available in the breakfast bar
the kitchen was very nice, clean and well equipped
see the ocean from the room, however there is an even better view on the terrace above where breakfast is served
including kitchen/ cold ac/ great wifi/tv w, free youtube and on demand netflix
Booking Options
Balcony/Patio Room Names: King Studio
Patio or Balcony, Swimming Pool, Free Internet, Free Breakfast Buffet
there was a bed in there & nothing else, beside a random kitchen
breakfast was fine, but the staff, fabiola and the girl at night were very accomodating
be careful on the wet tile by the pool and in your bathroom
breakfast was basically nothing
i loved the view from the pool and the property is only two blocks away from the malecon!
Booking Options
Balcony/Patio Room Names: suite indigo
Patio or Balcony, Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet
and such a great spot to access the city, and we really enjoyed having a kitchen and the rooftop pool
the breakfast was just coffee tea and fruit
the rooftop pool is fantastic
we especially loved the rooftop pool, which had breathtaking views and was the perfect place to relax
the simple breakfast was more than enough to start the day
Booking Options
Balcony/Patio Room Names: Queen Room
Patio or Balcony, Free Internet
wifi worked as did the room key
terrible wifi and internet access cleaning staff has a non professional attitude staff does not hear guest
wifi was fast enough for most uses, didn t try to stream so can t speak to that
wifi was very good, but had a somewhat confusing login procedure
Booking Options
Balcony/Patio Room Names: Master Suite
Patio or Balcony, Swimming Pool, Free Internet, Free Breakfast Buffet
at a supero dinner most romantic hotel i ve ever stayed at pool closes at 4 tho and there s no bar but staff
a supero dinner most romantic hotel i ve ever stayed at pool closes at 4 tho and there s no bar but staff
an excellent view, complete with ac and fans restaurant on property was delicious for dinner, and breakfast
the small pool was heated if would have been perfect
grab bar in the shower and the tiles are very slippery when wet
Booking Options
Balcony/Patio Room Names: deluxe room, 2 double beds, ocean view (terrace)
Patio or Balcony, Swimming Pool, Free Breakfast Buffet
the pool was warm and the spa is great
for waiter to appear and take your order then another 30 minutes to receive food or drinks at the pool
pool only adult more quite
could be hazardous, especially for kids
the included breakfast was superb
Booking Options
Balcony/Patio Room Names: One Bedroom with Kitchenette
Patio or Balcony, Swimming Pool, Free Internet
wifi was not always very strong in our room due to the fact that the building is built in cement
wifi is spotty since it's shared one per floor. the pool area isn't as great as the photos.
no drinking water when bar closed on mondays
the wifi was average, not fast enough and the restaurant was closed
this hotel is pet friendly too
Booking Options
Balcony/Patio Room Names: Queen Room with Sea View
Patio or Balcony, Swimming Pool, Free Internet
there is a nice terrace with a small pool
great hotel. but the hill was brutal and no room service
noise, unsanitary green algae pool wigh crumbling concrete walls and floor,,
the pool was filled with algae and then closed
the view into the shower is very clear)an iron/iron board, wash cloths, hangers, body wash, the wifi wasn t
Booking Options
Balcony/Patio Room Names: Guest room, 2 Double, Deluxe view, Garden view, Ground floor
Patio or Balcony, Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet
pool service was excellent. service personal in the restaurant were super friendly and helpful.
room was spacious; gym was amazing; breakfast buffet had so many options
we reported it to the hotel immediately on monday when we came back from the pool in the afternoon
excellent pools and pool animation
we swam daily in their big warm pools and enjoyed many of their feasts and entertainment
Booking Options
Balcony/Patio Room Names: Junior Suite - Crown View
Patio or Balcony, Swimming Pool, Free Internet, Free Breakfast Buffet
- room with no view - loud music from street at 5 am -long time for hot water in shower -small pool
breakfast was just ok. the food and wine at the diner restaurant was just ok.
breakfast served on our balcony
the property is beautiful and great. the staff was great, delicious breakfast.
better pastries for breakfast . pastries were warm but soggy. brighter light at bed for reading.
Booking Options
Balcony/Patio Room Names: Diablito 1
Patio or Balcony, Swimming Pool, Free Internet, Free Breakfast Buffet
coffee was provided, though, and there is a communal kitchen , so that you can bring in food items
there are common areas with beautiful views and a lovely pool
wifi that was promised in all rooms had a really bad signal in both our rooms and shared areas
fantastic rooftop views of the city, wonderful pool to
wifi was quite poor and was without it for 2 days
Booking Options
Patio or Balcony, Free Internet
large, clean and relatively quiet for the location. good wifi.
pool was 12 deep hot tub/jacuzzi were not heated or had jets asked front desk if they could laundry my clothes
it had a kitchen with full sized refrigerator and gas range with oven and plenty of small appliances
the suite appeared to have been recently painted and bathroom and kitchen had clean, new-looking tiles
the apartment was huge and the kitchen had everything you need for a comfortable stay.
Booking Options
Balcony/Patio Room Names: Superior con balcón vista a la ciudad
Patio or Balcony, Swimming Pool, Free Internet
wifi isn t the worst, but each room will have a variation of wifi strength
no wifi in rooms
great rooftop restaurant & pool; plus great reception staff - so helpful!
rooms are built around a courtyard so it can get noisy sometimes if there are kids running around
pool was a bit cloudy and needed some cleaning after the kids were in there
Booking Options
Balcony/Patio Room Names: King Room with Sea View
Patio or Balcony, Swimming Pool, Free Internet, Free Breakfast Buffet
service and staff, complimentary drink upon arrival or later by the pool, as we choose, we drove into the city
the continental breakfast that was included with the package was not that exciting.
the food we enjoyed (breakfast, dinner, drinks) were excellent from a quality and taste standpoint, and importantly
our stay also included a wonderful continental breakfast the next day
tasteful decorations and the view, the welcome drinks of margarita and wine, the pool, the restaurant iguana
Booking Options
Balcony/Patio Room Names: Deluxe King Studio
Patio or Balcony, Swimming Pool
the view was great as well as the roof top pool, the comfortable bed and decor and the beautiful kitchen was
pool are is beautiful
the kitchen sink was clogged and alex was able to come fix it
also loved the pool at the property, wasn t very busy so was nice and private
studio room was a good size and very clean, full kitchen available and a handy washing machine in the hall
Booking Options
Balcony/Patio Room Names: Twin Room
Patio or Balcony, Swimming Pool, Complimentary Parking, Free Breakfast Buffet
breakfast was average, location is good but the rest nasty
a good place to stay i would recommend they give your dinner and lunch and breakfast and i like the
no wifi in rooms, bad cleaning service , not enough pool chairs available, bad food service.
excellent breakfast. nice pool. nice restaurant. good meals.
excellent breakfast. nice pool. nice restaurant. good meals.
Booking Options
Balcony/Patio Room Names: Deluxe Double Room with Two Double Beds
Patio or Balcony, Swimming Pool, Complimentary Parking, Free Breakfast Buffet
was a nice romantic getaway, but there were a lot of little kids running around all over the place which killed
also maybe a space dedicated for the non smokers on one side of the pool
pablo was our waiter for breakfast and lunch
many kids were grabbing food with bare hands instead of using utensils-needless to say we didn’t eat
in the patio,the food needs to be different everyday, they where short on personal during lunch breakfast and
Booking Options
Balcony/Patio Room Names: Alejandro Suite
Patio or Balcony, Swimming Pool, Free Internet, Complimentary Parking
wifi was also very spotty
the breakfast room was gorgeous, with river views and a spa pool
loved it all. excelente room and parking was a huge bonus!!
laundry around the corner did a load cleaned and pressed for about $2
wifi wasn't able to connect on some of the devices, looks like router ip addresses list was full or
Booking Options
Balcony/Patio Room Names: Penthouse Marquess
Patio or Balcony, Swimming Pool, Free Internet
lovely courtyard with pool
pool is small but will cool you off
wifi can be improved
pet fee was a surprise, i d have liked this to be transparent at booking
the bathroom reminded me of rose petals and pearls, simple and clean
Booking Options
Patio or Balcony, Swimming Pool, Free Internet
wifi in the restaurant was poor.
it would be nice if the bar stayed open a little later than 2 p
wifi great
wish the hotel had spa services and or room service
very clean. small swimming pool is perfect
Booking Options
Balcony/Patio Room Names: Double Room with Balcony
Patio or Balcony, Free Internet
the wifi drops out a lot and is non existent in the evenings
they have kitchen but they dont have anything much, you pretty much have to go ask for stuff like a knife to
Booking Options
Balcony/Patio Room Names: King Studio
Patio or Balcony, Swimming Pool, Free Internet
water was a problem lots of cold showers the roof top pool area could use a covered area and better pool
appartment is very modern and nice also the bathroom and kitchen
Booking Options
Balcony/Patio Room Names: Standard Room with Two Double Beds with Balcony
Patio or Balcony, Free Internet
wifi in the room wasn t great.
the wifi worked great, and the staff was really nice
guests weren t allowed to bring friends up to your kitchen apartment for a meal
wifi was not working perfectly in the room, only in specific spots
for room with a kitchenette been charged 3000 pessos for 10 days and then 1800 for the last 6 days
Booking Options
Balcony/Patio Room Names: Studio
Patio or Balcony, Swimming Pool, Free Internet
wifi was weak
we did not like the room on the second floor due to issues with the wifi signal being weak due to rebar in the
the pool really isn t a pool but very nice area with tables, chairs, and umbrellas
location, cute little pool
hotel slow to answer queries. loud music from bar next door. tv didn't work.
Booking Options
Balcony/Patio Room Names: Standard Double Room
Patio or Balcony, Free Internet
the kitchen counter was so high i could not reach the outlets
mattress could be newer. sparsely furnished. needs a table in the kitchen/ living area.
the wifi was absolutely horrible
room service should be done every day.
kitchen area didn't have a sink
Booking Options
Patio or Balcony, Swimming Pool, Free Internet
the cigarette/cigar smell was awful especially for the kids
are dead bugs stuck on the counter near the bed and on the kitchen counter and the wall
rooftop pool and across the street from saturday market
for the most part the wifi was
despite the laundry list of negatives, we would
Booking Options
Balcony/Patio Room Names: Large Double Room
Patio or Balcony, Swimming Pool, Free Internet, Complimentary Parking
pool was drained
located and had available gated parking for car
there is a swimming pool, a kitchen, and plenty of space to relax
good wifi
hotel, very hip and modern design with a great pool area
Booking Options
Balcony/Patio Room Names: Super Saver con Ventilador- NO A.C.
Patio or Balcony, Swimming Pool, Free Internet
wifi was slow
wifi only worked in certain parts of the room which was a bit of a nuisance
wifi worked well, option of a fan or air conditioning, and it's close enough to the malecon, you
great location. we had the full kitchen. close to everything in pv romantic zone
place to stay, clean, friendly and helpful staff, excellent location, excellent wifi, and no wristband to wear
Booking Options
Balcony/Patio Room Names: Family Room with Balcony
Patio or Balcony, Swimming Pool, Free Internet
pool wasn't clean enough for the kids to swim in
it was a comfortable hotel with pool access
i could hear the kids in the pool on the second floor in my room
staff is super helpful & able to assist if you need to book a tour of day trip activities pool & courtyard bring
also, below us was either a maintenance room or laundry, which was generally noisy very early morning
Booking Options
Balcony/Patio Room Names: Preferred Club Junior Suite Swimout
Patio or Balcony, Swimming Pool, Free Internet, Free Breakfast Buffet
spa was a bit pricey, as well as the laundry services
also, no snacks with drinks in the reception bar - it d be nice to get a small bowl of pretzels or crisps
for being an adults-only resort, we felt there was a lack of entertainment during the day and nightly
pools are not real warm
you can also order room service
Booking Options
Balcony/Patio Room Names: Preferred Club Master Suite Swimout Garden View
Patio or Balcony, Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet
the lack of a play are for younger kids
it was clean, the food was great, the drinks were great, the pool was awesome
a lot of kids checked in on our third day there....that was only downside.
very long line for breakfast buffet
resort was clean, the staff was friendly, the food was great and the kids club was a highlight for my girls (8
Booking Options
Balcony/Patio Room Names: Superior Double Room
Patio or Balcony, Swimming Pool, Free Internet, Free Breakfast Buffet
more tables at swing pool
staff is incredibly welcoming and accommodating, the spa is amazing, the food at on site restaurant was good,
our room was facing the pool and the ocean and the whole hotel gives the feel of a place that was done with a
my kids enjoy everything i ll be back again
lots of kids
Booking Options
Balcony/Patio Room Names: Double Room with Balcony
Patio or Balcony, Swimming Pool, Free Internet, Free Breakfast Buffet
yummy breakfast
staff -perfect location; close walk to beach and many great restaurants & bars -rooftop pool with views of
don't eat breakfast
smaller beds, wifi was not reachable beyond the front door, washroom door did not close, washroom so tiny my
the roof top pool and snack bar was a relaxing place to unwind any time of the day
Booking Options
Balcony/Patio Room Names: Junior Suite
Patio or Balcony, Swimming Pool, Free Internet, Free Breakfast Buffet
i would not expose kids to the mold
cold cold pool at los arcos
was fine its old hotels more for people older than kids
overbearing with none locals, let mexican families check in at 7 am, screaming kids in pool throwing balls at
loved the pool, a lot of noise and people at the beach so loved the quiet and comfort at the pool
Booking Options
Balcony/Patio Room Names: Twin Room
Patio or Balcony, Swimming Pool, Free Internet, Free Breakfast Buffet
of food at breakfast was meh, and didn't care for the taste of the coffee
wifi was super weak.
had to work during my trip, and the wifi in my room was only so-so
wifi was a bit patchy
breakfast was not included but we were offered complimentary coffee and delicious pastry from the
Booking Options
Balcony/Patio Room Names: Quadruple Room
Patio or Balcony, Swimming Pool, Free Internet, Free Breakfast Buffet
the pool too small and not easy to enter for people with disabilites
pool was small and wifi was very slow.
mattress was uncomfortable very hard and the continental breakfast need more fruit slices and more like eggs
wifi could have been better,
location in the city, polite staff, clean rooms and a nice swimming pool and terrace on the top
Booking Options
Patio or Balcony, Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet
that all rooms are subject to availability, you can pay for an ocean-view room and then get a parking lot-view
kids in the pool throwing food, wearing clothes (not bathing suits) booking
the gym was fine but the equipment could use some work and perhaps a couple of different machines
our daughter loved the pool and kids club
hotel could implement games and day activities in the pool and other areas.
Booking Options
Balcony/Patio Room Names: DELUXE OCEANFRONT
Patio or Balcony, Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet
stunning views from the pool and jacuzzis
amazing pool
kitchenette, dining/living room, two full bathrooms, and a very large balcony with table for four
good gym and spa too
the breakfast was amazing! the staff was so friendly and accommodating.
Booking Options
Balcony/Patio Room Names: king suite with balcony
Patio or Balcony, Free Internet, Complimentary Parking
we had no soap for three days. very noisy late at night with a bar right across the street.
cozy, affordable, pet friendly, excellent location
no do not disturb signs and wifi extremely slow.
the wifi could have been better, stronger signal.
great wifi with youtube
Booking Options
Balcony/Patio Room Names: Deluxe King Room
Patio or Balcony, Swimming Pool, Free Internet
Booking Options
Balcony/Patio Room Names: Junior Suite
Patio or Balcony, Free Internet
balcony with kitchen on it and great view
love the kitchen on the deck
no bar fridge or safe in the room
in addition there was a couch and a kitchen on the patio
hotel stayed a family of five with three kids very safe and comfortable
Booking Options
Balcony/Patio Room Names: Queen Room with Garden View
Patio or Balcony, Swimming Pool, Free Internet
wifi needs to be improved
the main pool is unheated and too cold. i never saw anyone swim in it.
the wifi was not good so communicating with family back home was difficult.
pool areas got little sun during the day so that the water in the pool was frigid
if we got more shampoo and should use bath gel instead of bar soap but this is a minor complaint
Booking Options
Patio or Balcony, Swimming Pool, Free Internet
hotel and two pools, second floor guest only rooftop pool open to public
roberto at the 2nd floor pool was terrific
tastefully and thoughtfully designed rooms and facilities including fabulous pool terrace and bar on top floors
the pool is fun and the restaurant has delicious food
pool area on the rooftop was a great spot
Booking Options
Balcony/Patio Room Names: Deluxe Double Room with Balcony
Patio or Balcony, Swimming Pool, Free Internet, Complimentary Parking
i guess the staff could be more careful parking the vehicles as twice i've come to find that the hotel vehicles
kitchen was a mistake on the website the guy told me
i loved the roof top pool and bar
wifi was pretty good, not great, but usually worked well enough
roof bar is cool, barman is a really nice person, but drinks are a limited and expensive
Booking Options
Balcony/Patio Room Names: Deluxe Double Room with Ocean View
Patio or Balcony, Swimming Pool, Free Internet, Complimentary Parking
a great view of the coastline, especially from the pool
walking distance to the pool and the friendliness of the staff
at the pool club, miguel and his staff made me feel at home
nothing, maybe that the bar closes early.
24 hour gym access, several pools, nice on-site restaurant
Booking Options
Balcony/Patio Room Names: Double Suite
Patio or Balcony, Swimming Pool, Free Internet, Complimentary Parking
the full kitchen and quiet location
nice roof patio with ocian view, great small swimming pool to cool off on the hot days
there was no microwave. they should provide kitchen towels.
location quiet comfortable and pool
cold pool
Booking Options
Balcony/Patio Room Names: Standar Room 2 Doble Beds Terrace
Patio or Balcony, Swimming Pool, Free Internet, Free Breakfast Buffet
a/c barely worked, breakfast was decent but dinner was average at best, there was kids sitting at the bars taking
we would have liked to have our breakfast on our balcony and by the pool but were told we couldn't bring food
breakfast were good but lunch and dinner were just okay. nothing to rave about
no wifi
bar staff were great
Booking Options
Balcony/Patio Room Names: Family Room with Private Bathroom
Patio or Balcony, Swimming Pool, Free Internet
kitchen is very basic
we enjoyed having our kitchenette on an outdoor balcony
no hot water in kitchen. mattresses a little firmer than we like.
aircon, there are various room types in the properties though, of variable size and some with a kitchenette
the pool area had excellent wifi so i'm not sure if it was just our specific room
Booking Options
Balcony/Patio Room Names: Superior King Room
Patio or Balcony, Swimming Pool, Free Internet, Free Breakfast Buffet
check in staff were very friendly. breakfast was okay.
it was clean but lots of damage in the bathtubs and no towels or wash cloths for the kitchen
a bit away from the beach and a second section also with pool by the beach
breakfast was good.
wifi at the beach pool didn t work and sometimes didn t work in our room either
Booking Options
Balcony/Patio Room Names: Deluxe Twin Room with Sea View
Patio or Balcony, Swimming Pool, Free Internet, Free Breakfast Buffet
it was noisy when kids were there and it did spoil our enjoyment for a bit
pool was amazing
room was large with two balconies overlooking the pool and beach
too many kids in the pool
having a kitchen was wonderful
Booking Options
Balcony/Patio Room Names: Standard Suite
Patio or Balcony, Swimming Pool, Free Internet
and proximity to the beach, spacious room with kitchen and laundry, staff was friendly, ac worked very well
the rooftop pool and lounging area
it perfect little boutique hotel so close yo everything such a wonderful neighbourhood, great pool on the top
fully equipped kitchen with dishes and cookware
comfortable suite, with a fully equipped kitchen
Booking Options
Balcony/Patio Room Names: Deluxe Double Room, Balcony, City View
Patio or Balcony, Free Internet
Booking Options
Balcony/Patio Room Names: 1 Bedroom Apartment City View
Patio or Balcony, Swimming Pool, Free Internet
full kitchen
no instructions on where pool or any other amenities no water or dish soap or paper towels in kitchen just had
large ocean view room with kitchen
-a holiday and only security guy to give me key but didn t know about anything else-no remotes, pool towels,
kitchen counter particle board was literally crumbling on the floor
Booking Options
Balcony/Patio Room Names: Studio Apartment
Patio or Balcony, Swimming Pool, Free Internet
we ordered room service a lot and it was so relaxing
pool was so relaxing, the waterfalls were peaceful, and the scenery and design was very unique
food and drink from the bar excellent
the character of marcela resort & spa is exactly what we hoped for, and it was honestly better than we imagined
nice little gym
Booking Options
Balcony/Patio Room Names: Lush Partial Bay View 2 Queen Beds
Patio or Balcony, Swimming Pool, Free Internet
very old kitchen and very few kitchen supplies, old shower and very small tv
there is also a rooftop bar with nice shows everyday
wifi
building is falling apart. my suite had a sink in the kitchen, but no faucet or drain.
the roof top bar and pool and shows were amazing
Booking Options
Balcony/Patio Room Names: King Room
Patio or Balcony, Swimming Pool, Free Internet, Free Breakfast Buffet
were renovating the top floor which you need to access the gym from and it was not always easy or safe because
nice beach club with pool. excelente food in the beach club.
the gym could be better but it has the basics.
they will try to sell you on a timeshare breakfast but our rep was very respectful and didn't push us to attend
room service was good
Booking Options
Balcony/Patio Room Names: Junior Suite
Patio or Balcony, Swimming Pool, Free Internet, Complimentary Parking
offers excellent value for money: kitchen, bedrooms, living room, terrace, illumination, wifi, quiet and so on
there were occasionally noisy children in the pool, but no noise at night at all
the pool area is delightful, offering both sunny and shaded areas with plenty of loungers
the laundry room tap had no top, so there was nothing to grip to turn it on
he upgraded me to poolside and no stairs
Booking Options
Balcony/Patio Room Names: Classic Double Room
Patio or Balcony, Swimming Pool, Free Internet, Complimentary Parking
wifi was horrible
then the other ac unit in livving room where my kids slept the batteries were not working so we went to reception
we really liked this resort except for the totally inexcusable phone situation and error on wifi password card
kitchen tap dripped
from the hotel with all the necessities nice hotel grounds with several pools and a restaurant, kids can get
Booking Options
Balcony/Patio Room Names: Family Room
Patio or Balcony, Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet
the amount of kids out weigh the amount of adults and overtime some of the kids become unsupervised
not enough chairs around the pool
like the breakfast, love the restaurants however i did not care for the lunch buffet
wifi is not good
the view from my room, the chula vista breakfast buffet, wifi
Booking Options
Balcony/Patio Room Names: Deluxe Double Room with Side Sea View
Patio or Balcony, Swimming Pool, Free Internet, Complimentary Parking, Free Breakfast Buffet
never worked so you couldn t get a reservation for dinner wifi worked then didn t then did then didn t
there is a kids club also
breakfast was good
activities for kids and adults.
each restaurant offered a slightly different breakfast. all were very good.
Booking Options
Patio or Balcony, Swimming Pool, Free Internet
amazing staff, incredible pool and incredible gym!
everything was amazing . the pool and the roof top were breathtaking amazing views
was no room service
we loved that there was a gym and spa and a rooftop pool that was accessible until 2 am
we loved that there was a gym and spa and a rooftop pool that was accessible until 2 am
Booking Options
Balcony/Patio Room Names: Deluxe Panoramic Sea View
Patio or Balcony, Swimming Pool, Free Internet, Complimentary Parking
the pool has a bar on the rooftop, from there the views are 360 degrees of everything, it is stunning
exceeded my expectations: large beautiful room, great for remote work with reliable and fast wifi
didn t like how slow the room service was
roof top pool was great also
restaurant has a good selection of food , excellent service nice pool area and bar great
Booking Options
Balcony/Patio Room Names: Junior Suite
Patio or Balcony, Swimming Pool, Free Internet, Complimentary Parking
free parking great
the pools were great for kids.
breakfast was really good, and i had no trouble with the wifi speed
beach so close, the swimming pools for the kids, the activities during the day
spa was great and the staff one of the gardners roberto was great with the birds and the grounds
Booking Options
Balcony/Patio Room Names: Queen Suite
Patio or Balcony, Swimming Pool, Free Internet, Complimentary Parking
coin laundry nearby
the room was so spacious and we had a great view of the pool and lush grounds
lovely atmosphere, pet friendly, the staff is great, perfect location, i loved the swimming pool
pool was amazing as well as all amenities c staff is very friendly and welcoming
it welcomes pets or at least dogs and cats
Booking Options
Patio or Balcony, Swimming Pool, Free Internet, Complimentary Parking
gym was nice
had to work for a couple of days and wifi was working perfectly fine from room and even from terrace
drinks and food service at the pool was incredible as was room service
the bar & breakfast had great variety.
you cannot charge you our meals to the room you had to pay for your room service and not charge it to the room
Booking Options
Balcony/Patio Room Names: Deluxe Family Kids
Patio or Balcony, Swimming Pool, Complimentary Parking, Free Breakfast Buffet
evening entertainment was appropriate for kids which we appreciated
the water park for the kids was very enjoyable for them
did a lot of relaxing around the pool so only participated in a few of the
the water park for the kids was very enjoyable for them
they want to charge you for wifi, room service is a fee of $35 a day
Booking Options
Balcony/Patio Room Names: Deluxe Suite with Sea View
Patio or Balcony, Swimming Pool, Free Internet
even the bathroom by the pool was stunning and with traditional tile and beautiful colors
the bar is totally great (thanks for your great service, friendliness and delicious cocktails @ jorge)
no coffee in the room terrible wifi food was just ok
spa is way overpriced
pool deck gets busy and there's usually only one person taking orders and running room service which makes
Booking Options
Balcony/Patio Room Names: Suite
Patio or Balcony, Swimming Pool, Free Internet, Complimentary Parking
incredible views from any room and the infinity pool is beautiful
view from our room was incredible, and the view from the main swimming pool was absolutely unreal
fruit or bagged snacks available in the bar area for guests to access at all times of day
they had to empty and make repairs to the pool while we were staying there
had the hotel for ourselves, we could enjoy the pool and jacuzzi to the fullest and had the staff's full attention
Booking Options
Balcony/Patio Room Names: Deluxe Mountain View
Patio or Balcony, Swimming Pool, Free Internet
we made friends everyday in the pool area
i booked 2 rooms because of my kids which are minors, and they were sent to a room far from ours, the rooms were
pool, only kids pool open, food was not very original but good baking's, many equipment in the gym did not
pool and restaurant velas
access to the ocean, pool and bar was exactly what i was looking for when coming to puerto vallarta
Booking Options
Balcony/Patio Room Names: Junior Suite Hacienda King
Patio or Balcony, Swimming Pool, Free Internet, Free Breakfast Buffet
i did have a view of a construction site, propane tank and were they throw the dirty bed linen laundry
spa was horriible experience and wont use again
had lots of chairs on the beach but would like more around pool
fit for whole family little kids great
arrival, i was informed that my room was reserved at the hacienda hotel, which was designated as adults-only
Booking Options
Balcony/Patio Room Names: Deluxe Double Room
Patio or Balcony, Swimming Pool, Free Internet, Complimentary Parking
the view was great, we enjoyed the pool a lot, there was barely any people there.
pretending it has a kitchenette is a bit of an overstatement
just a sign that says no smoking ( make this an oasis to relax on) throughout our full stay the wifi didn t
poor almost non existent wifi
very little parking
Booking Options
Balcony/Patio Room Names: Junior Suite
Patio or Balcony, Swimming Pool, Complimentary Parking, Free Breakfast Buffet
gym is not good enough
saul at the bar pool went over above and beyond for my daughter and myself
often with both hot and fresh food, then for in between snacks you could get sushi at the rooftop bar (w an
hacienda side said no children allowed, yet we still had to deal with some children at breakfast and the pool
beach service and pool service