super nice and spacious room very clean very bright and had a desk to work and wifi.

we got breakfast for takeaway, the host is really friendly and also the restaurant i can recommend

excellent breakfast

amazing breakfast

we did not have breakfast, so i can’t speak to its quality

friendly staff and good wifi

the room service non existent, as we had to go to the piano bar and order and wait for it

bar was a pleasant area

the room service was excellent

laundry service is kind of a joke

cleanliness and towels changed daily, good breakfast, parking, very friendly staff and ready to help you

nice view from my room and the dining room to the bizarre airport, good wifi and great morning coffee

- close to the airport - shuttle service 10€, even at 4.30 am - friendly staff - good wifi

wifi good

good breakfast with an amazing view from the balcony

the heated pool felt quite cold.

we availed of the spa treatments and really enjoyed our massages too

we loved the downstairs pool, it's the highlight of the hotel

we rented a car and enjoyed ample and secure parking

location is breathtaking, the bed is extremely comfortable and the pool is something

surrounding the house - self-check-in available, house keys are in a locker - accessible by car, parking right

also kitchen could be better equiped - especially because cooking ware is worn out

the kitchen could have slightly more equipment

everything very clean, with everything you need for a short/long stay with really good wifi

we stayed there were some local power network issues, there was no hot water initially and no wifi

the unfriendly, unpleasant, seemingly working for a punishment gentleman from the all-inclusive bar service

we really liked the aqua gym classes that were popular with many holiday makers

gym and sauna and outside area as well as the location next to the sea is great

spa area and pool close too early 8pm, breakfast starts a bit late for those with early flights, it

i liked the pool, sauna, and gym

is a very nice structure, pretty new, with large common spaces, a nice swimming pool and a very nice external

great evening 4 course buffet, really good salad.fabulous breakfast buffet.

further from the golf course than we were led to believe

doesn't have laundry facility all days

wifi in the room would be nice.

very close to the starting point of the beautiful pr8 (sao lorenco) hiking trail the sea view the breakfast

the main hotel with breakfast area was up a steep hill but you could go in to the car park half way up the hill

paintwork touch ups needed here and there no beach, rocky shoreline, but still a lovely setting room service

would be nice to have a spa here and indoor pool.

only thing that i felt could be slightly better was the buffet at breakfast

gym superb superb location staff were amazing

breakfast - superb rooms excellent & spacious sea view amazing

the restaurant for dinner unfortunately is closed around 9:30 and at the bar are only toasts

beach cleanliness gym pool table pool

very nice rooms with direct sea view, friendly stuff and very good and rich kitchen.

self-serve laundry available

-- the location is beautiful, the pool and ocean are in competition for your attention

all inclusive stay- branded alcohol, amazing food, tennis court and gym included

were worn by both staff and guests in all indoor and outdoor public areas (apart from around the pool) and even

-beds uncomfortable -gym very small and not well equipped

was amazing, breakfast was very varied and our room had a decking terrace which we used all the

the on-site spa was also excellent, complete with an indoor pool

is very poor throughout the whole territory and by the pool, bar the reception area, but it is understandable,

spa needs upgrading but still a very good massage

setting and gardens, lovely cleaning lady, lovely bar staff, guy on reception was great helping us change our

small kitchen which is big enough to prepare breakfast and a small dinner

quite central location between the big hotels, parking is sometimes a bit tricky at the street

the kitchens are decent

the first one, in the bathroom and kitchen, the second one, the bathroom, the third one, in the fridge

breakfast is just ok

should be an on site shop in my opinion bar open after 10pm

great breakfast and helpful staff particularly on reception.

clean and tidy, excellent staff, good breakfast

also the hotel gym and spa area were super nice as well

amazing stay! the room was great! breakfast was simply wonderful! staff attentive.

great location, pool and spa. we did yoga every morning and breakfast is included.

shabby interior, no wifi connection in the rooms.

liked the spacious room with a great sea view, rich and varied breakfast, the pool, the spa, the beach and the

fabulous views. cool european design. eco-hotel. splendid breakfast. great gym classes

from receptionist to bar staff and life guard everyone was very helpful and happy

great restaurant in the evening and plentiful breakfast

maybe bit more choice of breakfast options

good wifi

small kitchen had limited equipment if you wanted to cook but we ate out so it did not matter

hard uncomfortable beds. kitchen is not well equipped

wifi only works at reception, it's a bit uncomfortable

nice view, friendly service, sufficient breakfast, good location, clean, comfortable bed, 3 swimming pools, good

despite being an apartment hotel, you have to pay extra 12 /day for access to kitchen in the room

pool right in front of the room was appreciated by the kids

table tennis kept my kids entertained and so did the volleyball pitch

food excellent both dinner and breakfast

the breakfast and dinner were very delicious, i believe that everyone will find that will suit their

property in a peaceful location lovely rooms excellent food very attentive staff golf course next door

i recommend it to anyone who values privacy, tasty cuisine, playing tennis and golf and wants to wake up with

good room service, friendly staff , all spoke english but little french, lovely gardens and

the restaurant is great for breakfast and dinner, and we loved the pool with this magnificient view

it was arranged by hotel, think they need to try to get some kind of discount or offer a shuttle service, more

the place is a bit far from the city center of funchal, it is accessible by a public bus or a shuttle bus

view from the hotel, close to the airport, very good breakfast.

the free shuttle ride to the town was very much appreciated but we also caught the bus to and from funchal

pool would have been nicer slightly warmer - bit hard getting in as felt so cold

swimming pool was very cold such a pity :( it also looked a too sad and unwelcoming, when it could

cafe with the view, the spacious room, the rich breakfast, the amazing calue for money, the parking outside

the hot tub next to the pool was broken. the gym is poor.

parking spaces are quite scarce, so you have to park your car inside in the area along the wall

very good gym and spa facilities and the food was excellent

the staff was very helpful and kind, also from the breakfast area

spa was very pleasant and relaxing

breakfast was lovely each day with both hotel and cold buffet available

nice addition is that all facilities like gym or spa are included (no extra charge)

from the hot kitchen, you can choose fried eggs, omelets, waffles, pancakes, etc

it was quiet and private with a beautiful garden and place to just relax, enjoy breakfast or an afternoon drink

breakfast was lovely and the staff was very accommodating

there is an honesty bar and plenty of rooms to sit in to have a drink if you didnt want to sit outside

room service switching all the lights back on every day

great that they have washing and drying laundry service ( no folding) which was helpful and i used it twice

the shared bathroom and kitchen are really good and the space outside is really nice for having a drink at the

she gave me coffee, wrote down stuff for me to visit, helped me with my laundry

staff is superb, wifi good, no parking, but you can found place at street, we parked car at pedestrian way -

however, upon loading our laundry into the machine, we were unexpectedly asked to pay for its use and also

extremely rich and tasty breakfast, natural juices and traditional local ingredients

the staff were so friendly and the spa is excellent

is only one issue and that is in the early evening if you wish to sit outside at the captains bar where you are

kitchen facilities. microwave needed

breakfast was brilliant with a beautiful conservatory to relax and eat in

the rooms were clean and comfortable, with room service every day

hotel in the center with lovely roof top bar and pool, the staff was excellent

we really enjoyed room service, location and helpful administration.

the wifi isn't great

pay for a revamp and give me late check out when i arrive at 2am from a long flight

the front desk lady was not very warm and friendly even with the kids.

the general vibe in the restaurant part and bar was

nice and helpful hotel staff - beautiful view over the city from the rooftop - tasty breakfast - gym and swimming

have been nice to have a drink or two in the afternoon at the rooftop pool but the bar didn t seem to be open

wifi not connecting in my room

around 10pm i found the bedding hadn't been changed but the receptionist asked me to pop in the bar for a drink

friendly staff nice bar and amazing comfortable room

early check in and late check out. bag storage.

breakfast (which was included) was a pleasant surprise: variety of freshly baked goods, cheese, ham

hotel has reasonably priced restaurant and bar next door

no wifi in the room table and chairs in the balcony in the horrible condition

good breakfast included fruits nice big rooms

wifi didn t work in the room.

was only one plug socket in the room and unfortunately, there is no wifi in the bedrooms, only on the 1st floor

great location. good breakfast. fantastic value for money

phone in the room didn t seem to connect with reception so had to go downstairs to ask why the wifi didn

they had buffet breakfast which was okay

wifi very quick, good speed

rooftop pool and terrace were a bonus.

i have not been able to get a good wifi, i was connected but unable to load pages, too weak

decent wifi connection

not the other as it was facing only one way and could not be adjusted really really need a little bar fridge or

good wifi

ceiling in shower very low had to crouch down wifi didn't work in my room/on my floor

our room was very clean; the beds were comfortable and the wifi worked perfectly

location, friendly staff, great breakfast and clean room

free parking very useful if you have a rental car, streets are narrow and no free parking at all

breakfast was good

great location, free car parking

great variety for breakfast ! someone s always at the desk 24/7. very spacious room.

happy hour, roof terrace and pool, gym, musicians in bar mostly capable and entertaining

that the gym is only accessible if you are paying for a spa treatment, this should be open to all guests

lovely roof top swimming pool and bar

there were laundry facilities but not right away and expensive when all you wanted to do was press a simple

the gym was better then average (you need to book ahead due to covid)

room service and bars finished 10-30 , even a saturday night

lovely pool and a small gym to use

do the rule that you can not put towels on the pool bed for the whole day

room service was optional and you could opt-out but they made the bed regardless and when i left an

also a modern, well-equipped gym and wonderful

you can have coffee or food there and swim in the pool if you want

however, one room did not have a small refrigerator nor was the hotel wifi able to reach it

wifi

pool and bar area very open

the breakfast was excellent as was everything about hotel madeira,

- didn't like that you had to go to reception every time to get a pool, spa or gym towel, & that you had to go

great location, really good breakfast and a comfortable bed and room. good parking

fantastic breakfast, amazing location,,wonderful staff and great room

no gym hotel is inside a shopping centre. jacuzzi wasn t very warm.

very easy car parking in the underground lot

breakfast was fantastic

they cater for an older demographic so it's not the place for kids

is set in a lovely residential area quite high up the hills, so it was necessary to take the free shuttle bus

the hotel also offers valet parking and complementary shuttle bus to and from the city at specific hours

the hotel was very careful to our needs and also sent us to a delicious and generous breakfast when we checked

enjoyed sauna and swimming pool

superb hotel, lovely big comfy pillows, lovely breakfast , bar open till early hours

also, just a small niggle that the hotel wifi wouldn t stretch out onto the balcony

the terrace with all it's offerings such as gym, sauna and bar is amazing

lovely sun bathing and pool area and for the fitness afficianados lots of gym equipment in the open sir

we also ordered room service and the food was amazing and well-priced

as adults only very peaceful and quiet

great variety for breakfast and dinner

beds round the pool are quality, and the gym had great facilities

the breakfast had so many choices to choose from and the staff

the hotel has a lot to offer; there s a small gym and nice game room with ping pong, billiard and chess and

gym facilities weren t great and some didn t work brilliantly

we loved eating room service (reasonable prices and extensive menu) on our room balcony and the restaurant was

the location of the 2 room right next to each other was perfect for us, having the 2 older kids on the other

bit larger garden area around the outdoor pool, and the jacuzzi could have been a bit larger/ hotter

bar was understaffed so very slow service

bed comfy, breakfast abundant and varied, beautiful views, wifi good

lovely pool and gardens and leisure facilities

the views were breathtaking, the pool was huge and had lots os space to rest, and the architecture of the hotel

i went to celebrate my birthday and the staff on breakfast did surprised me with a small cake and candle and

gym was very average , no towels or water cups available.

was disappointed to find that the spa was deactivated, as i was expecting to do a spa day on my birthday and

excellent breakfast

because i have to pick out something that was wrong, i'd probably say the wifi in my room specifically was poor

terrace gardens views pool spa area very friendly and welcoming staff

awesome spa & gym great pool with plenty of space to rest very friendly staff very good

the breakfast is superb with lots of options

rooftop and poolside bar food wasn t amazing but there are plenty of other options nearby

spa facilities were amazing

so 1 coffee/tea each before calling room service for more

room view quality restaurant bar ,all top class.

cocktail bar on site with discount if you stay

wifi is not working - i was not able to work from the hotel

location just on seaside, having a swimming pool is excellent

the walk was a pretty one, down a wide avenue past the casino and a gorgeous garden with a multitude of flowers

there was no wifi in apartments

no facility for kids, like a playground

it's in a great location, it's clean, the rooms have a view, the spa is fantastic and, of course, the staff

be better to cover the terrace sides with tall glass frames to prevent the wind from blowing the pool lounge

everywhere is spotless, from the rooms to the corridors, the pool area and the gym

the room was a haven of comfort, featuring a private swimming pool with ocean views

the private concierge messenger was a bit late with our room service at the day of departure but they made up

kept getting wifi security at risk notices! tv was also patchy at times.

the suite rooms have a separate kitchen and there is room service available so private dining on the terrace

they serve dinner only till 9 or 9:30 pm as room service which was very bizzard and wired for a 5 star hotel

suites with 2 bathrooms and fully equipped kitchen perfect for family

natural pool

recommended for kids

the spa and the pools need renovation.

the wifi was free and the connection was good in the various parts of the hotel

the slowness of service in the restaurant,room service was the way forward but not ideal

- the games room (pool table, table tennis and table football) closes at 6pm so nothing for the kids (10 and 1

gym facilities were a little basic and could be impoved with a few other pieces of equipment such

pool, excellent breakfast and a great bar and bartenders

thought spa prices a little expensive. some of the evening entertainment was not very good.

selection for the vegetables and fruits for breakfast could be wider.

stayed for a week half board,pool view room

heated outdoor pool. pool bar closed

there was also table tennis, which our kids really enjoyed

there are a couple of bars though they don t tend to get busy so sometimes you have to track down a staff

faculties such as pools, spa good

extra big thank you to sophia at reception , lucia and hamsa at the pool bar who all made me and my partner

fantastic breakfast, best i have enjoyed in a hotel

delicious breakfast with very good selection

gym facilities were restricted

the staff is very friendly and helpful and the spa services and atmosphere are amazing

spa was fantastic, expensive but good value

the violin/guitar duo who performed in the mirimar cocktail bar were also outstanding

the bar area and lounge were wonderful

poor wifi

the happy hour in the winter garden bar was good value for money as i enjoyed several glasses of bloody mary

2 ring kitchen and tv was good

superb breakfast. fabulous suite and the view was heavenly

breakfast views from the avista restaurant are stunning

we very much enjoyed the infinity pool and played some tennis on a well maintained court

excellent choices for breakfast. good service.superb location. magnificent views of the atlantic

the menu of the main restaurant. breakfast was good, but the evening menu is not so good

there is also gym, indoor pool and sauna

spacious room with ocean view, king size bed with a topper

dogs near by constantly barking

very kind personel, adults only, indoor pool, clean and tidy, very good breakfast

there were free pilates and other gym classes available too, which was great

hard to find anything but what can be improved, definitely the breakfast option you get at your room when you

have liked more vegetarian/vegan options at the restaurants and on room service as we had to eat out every night

excellent service, great views, amazing rooms, spa and pools are great.

the spa and pool area was also amazing

breakfast average, gym

amazing setting right on the water. great breakfast. staff made it a special trip.

large family room with a separate room for the kids was terrific

no indoor pool was a big thing for me

terrible room service, stone cold and a one hour wait

gym should be inside the hotel ! instead of outside!

issue with wifi

great outdoor and indoor pool

wonderful staff, breakfast was amazing, great location. the shuttle downtown was perfect

the hotel provides a shuttle service from monday to saturday to take you to the city center of funchal

advertise the spa and the tennis court, but when you get there you need to pay extra to have access

wifi wasn t great

parking space

the indoor swimming pool was small, smelly, filthy and crowded (full of entire families with kids)

good breakfast, and spa facilities for this price

it wouldn't be a hotel for kids as it was mostly older people and couples, kids could get bored

shuttle bus system to funchal worked very well but you do need to book in advance both ways

excellent breakfast, good pool and bar facilities for casual eating.

parking was an issue - carpark was too small, had awkward perimeter, needed designated spaces

the pool area although it could look a bit more welcoming and tropical around the cafe and bar

the pillows weren t the most comfortable, and breakfast could offer a bit more variety

great location. spa massage was really good.

used the gym and it was

rooms were a great temperature, all kitchen facilities that you would require

would be better if the hotel reception was separate from the spa and pool reception

gym is poor as well, equipment needs refurbishment

staff was absolutely lovely! breakfast was good. spacious rooms.

hotel is very well located in lido, the guest facilities (hall, restaurants, bar, pool) and rooms were very

the gym lacked essential things like mats, and the treadmill was not functioning, leaving only weights

there are several pools and a tiny gym (although

pool area, lovely for children and adults alike

the sauna was really small and uncomfortable and the spa area was lackluster

clean, beautiful, good breakfast! there is a gym, but didn t try. also 3 pools :)

plus the bar and all the sun loungers are great for the sunny days

all good, the swimming pool was clean, and there is 2 pools, outdoor and indoor pools, the rooms are big and

swimming pool was lovely and entertainment was amazing

room service is a great option

we had to get someone to the room to troubleshoot the broken ac unit and wifi that would not hold connection

the convenient location and very customer oriented reception and laundry service i would even forget the exhausted

the wifi did not work in my first room but then they changed my room and it worked perfectly well;

rooms are spotless and the pool was lovely with plenty of sun loungers available

parking was nice and spacious, with special places for family with a kids stroller

i particularly enjoyed the swimming pool at this property, and the rooftop pool's stunning views added a

clean rooms, delicious breakfast, friendly staff all over the hotel

king size beds instead of 2 single beds together and i would recommend to the hotel to add the room service menu

was very poor, sheets too small to tuck in and pillows barely gave any support gym was a laugh, size of a domestic

the water on the outdoor pool is at a perfect temperature and the pool flooring is non-slippery, fabulous for

facilities - great pool and you can jump into the ocean from the back of the hotel

parking place not available. only public nearby but quite chip.

affordable and available parking nearby

choices for breakfast and we particularly liked that there was a chef on site to cook omelettes, scrambled eggs

was good , the breakfast, the stuff, the facilities was nice, they have a free parking which is not so big, but

a lovely stay, good location, amazing sea view from the bed and the balcony, very good wifi in the room

nice pool and bar staff friendly

delighted with the option of a pool, ping pong and with beautiful views of the city of funchal and the sea

the breakfast and dinner was great and varied

on our last day we requested a late check out, which we were given foc because our room was not needed :-)

location and the staff is professional and friendly, kids love them.

the room was great, like a suite, two balconies, with a small kitchen

room, basic furniture, sofa bed and one small extra bed for kids, quite old fashioned but useful, kitchen equipped

about 20 free parking spaces first come first served

- old furniture in the room -wifi was weak in the

multiple indoor and outdoor pools, hot tubs, gardens, table tennis, mini golf, spa etc

it is a ashamed the spa was so booked

between the pool and kids outdoor playground, indoor activity center, and mini golf area the toddler was

the snacks at the bar next to the pool were surprisingly good

prices at bar were very reasonable

to the vidamar up the road (we had moved from there because we needed 3 days with decent wifi)

does not work as other customers just help themselves in the laundry storage room which was open

loved this hotel food very good reception staff amazing pool staff amazing

the gym is well equipped

thought entertainment was particularly good, piano and singer in lounge bar and variety shows in another bar,

main gym was closed and we were not informed before hand

to find something i didn t like but if i had to it would be that spa area wasn t open long enough

many comments mentioned that it wasn’t great for kids, with little food or entertainment for them

that i didn't like it, but just a comment regarding the breakfast bacon

the breakfast, the pool area

wifi is good. room is big, spacious and well equipped.

lovely indoor pool and spa

had to leave for the airport at 7:00 on our last day so didn’t get to have breakfast

the breakfasts were plentiful and delicious

the spa and the gym were great too - we had it to ourselves

outdoor view wifi

the rooms face the other way and we had no problem to get parking

amazing views to enjoy over breakfast

weak wifi in the room

deck bar beside the swimming pool was extremely expensive and unfortunately meant we didn't stay on site

spa area (with sauna) included in the price

the pool area is stunning with infinity pool, beautiful gardens and plenty of sunbeds

wifi not secure

breakfast was good with lots of choices

the breakfast is fresh and has a wide variety of options

every single day some goodies were left in our room, as a cortesy, after the cleaning; breakfast with quality

bathrobe, slippers, kettle, minibar - all you need was there

pool was amazing with stunning views and the food round the pool bar was nice too

everything lovely pool and bar areas with great views

view, helpful and cheerful owners of the house, spacious room fully equipped with nice nice kitchen, and of

music included this was my second time and i wish i could return sometime in the future stable wifi, washing

the bed was exceptionally comfortable, and we loved the invigorating hot shower and well-equipped kitchen

big spacial room with well-equiped kitchen.

big apartment with kitchen and cool couch with tv amazing view from the terrace great and funny shower :)

amazing location; facilities: breakfast buffet awesome; wonderful staff; great pool and loungers

to the great facilities and breakfast, secure it in a firm place for being one of the best hotels in funchal

the reception staff and the spa manager

should be more sunbad at 6th floor pool. more range of cheese at the breakfast.

great building and supuerb rooms. lovely spa and pool. breakfastfast was excellent.

everything and adults only option is a blessing.

no spa no vacancy for massage

mini bar pricey

a little surprised that so few people used the bar later in the evening, however we have never holidayed so

staff, location, bed, breakfast, view, pool

great breakfast great facilities swimming pool & sauna great helpful staff

kitchen furnituure was definetily out of repair

indoor and outdoor swimming pools, spa facilities, great choice for breakfast, good size rooms, view from the

a microwave and a kettle would be useful but it s not something you can t do without as the kitchen was

the breakfast is excellent continental style with a la carte menu.

breakfast for adults, although my little son missed more variety for kids

i like the location, the little kitchen in the room, the swiming pool

the staff in the reception bar restaurant and entertainment were outstanding nothing too much trouble and room

only mistake that they made was room service forgot to put towels and after saying it to reception, they put,

indoor pool, as well as outdoor

wifi is not very reliable and it's often necessary to resort to your own data

the hotel is out of town but has free parking for your rental car and a bus stop into funchal nearby

good parking spot

wifi was horrible

the staff, the breakfast, the location, the free parking and beach towels, the everiday cleaning and the views

in the pool we quickly went to get warm in jacuzzi but the stuff took us out as it was for 16+ kids, so we were

- the pool sticks were a bit bent (probably due to age), and would benefit from a renewal too - the ping

the swimming pool could be warmer.

pool wasn't heated, so was a little cold at this time of year

) you are a guest of the hotel but still need to show a code to get a tiny discount on each bar or restaurant