very helpful and polite the hotel was beautiful spotless and clean very comfortable, pool and facilities were

liked the late check

wifi connection is disconnecting frequently. food items are costly in the hotel.

wifi was difficult to connect in the room

staff , location, atmosphere ,breakfast

early june the pool and the sea are very cold

we availed of the spa treatments and really enjoyed our massages too

a relaxing place in the garden and poolside, sea pool amazing also as relaxing place, kitchen and bar with

view, the breakfast

well equipped gym

it has a great parking space, check in is easy, the place is good

i had an amazing view, while i was eating my breakfast

breakfast in the balcony with a view to the airport and sea

the breakfast had a nice choice of foods and plenty of variety of drinks

wifi and a nice view from our room

the facilities were top-notch the pool was wonderfully refreshing, and the poolside bar served some of the

staff, such a beautiful garden, a room with our own little garden, the food was good and the breakfast excellent

the on-site spa was also excellent, complete with an indoor pool

tasty and plentiful breakfast

real heating system in our two floors space, the ground-floor with the living and the kitchen had no heating at

surrounding the house - self-check-in available, house keys are in a locker - accessible by car, parking right

the kitchen could have slightly more equipment

everything very clean, with everything you need for a short/long stay with really good wifi

also kitchen could be better equiped - especially because cooking ware is worn out

we stayed there were some local power network issues, there was no hot water initially and no wifi

pools were great, suite was well equipped with a little kitchenette, parking was easy, breakfast was varied

the pool, the room

gym has all the equipment needed as far as a short term stay goes

the wifi connection in 5th floor rooms could be stronger.

no enough staff for spa food to expensive

one member of the bar staff had brought his personal issues to work and that was reflected in his grumpy,

property can do better about sustainability, the environment and animations for kids

breakfast/lunch/dinner buffet was awesome and had a big variety of products, you can eat and drink

variety of choices for breakfast was excellent

although the pools were fantastic, a kids club would have been great to keep the children occupied

clean, exceptional breakfast, it has a parking lot

is beautiful and location is perfect for many pr hiking trails staff were lovely pool and spa were great watch

close to golf and horse riding center

everything was great; a very wide selection at breakfast.

great evening 4 course buffet, really good salad.fabulous breakfast buffet.

small kitchen which is big enough to prepare breakfast and a small dinner

the first one, in the bathroom and kitchen, the second one, the bathroom, the third one, in the fridge

great stuff and breakfast. clean room with nice view.

numerous restaurants around also but none as close as there own lovely garden /restaurant with a bar all the

the kitchens are decent

staff on reception quite rude and even got accused of taking someone s laundry which they obviously lost ,,

the prices for laundry are insane, 20-30 euros for few clothes

also the hotel gym and spa area were super nice as well

nice gym, very clean

breakfast was varied

from receptionist to bar staff and life guard everyone was very helpful and happy

would have preferred at least 1 freshwater pool

real fruit juice at breakfast ?

breakfast was amazing

a big thumbs-up goes to the hotel for fantastic room service, very helpful and friendly staff (reception and

the hotel's sea view bar is amazing and the staff is friendly

wifi in the unit

limited kitchen items

breakfast was good and a large selection to eat

apartment needs renovation- toilet broken, insekts (small ants in the kitchen), the shutters do not close in

shuttle service to

we hired a car but you could also use the shuttle bus or local bus in and out of funchal

few very small suggestions, 1) pool chlorine was very high and 2) gym equipment could be updated a

beautiful property, lovely pool area, would definitely stay again.

loved the room, breakfast, gardens, staff, clubhouse, buildings, spa

no wifi in the room

a bit of a walk from room to front desk or breakfast area.

kitchenette with no utensils, no wifi, no free parking for guests.

3 swimming pools. nice area and really amazing stuff.

nice view, friendly service, sufficient breakfast, good location, clean, comfortable bed, 3 swimming pools, good

wifi only in the lobby

didn't get wifi connection in my room (310), the signal was simply not enough

of us for 20-25euro each night with a much better selection of food and very reasonably priced kids menus

especially mark at the front desk who helped me with my vehicle and parking

the room service non existent, as we had to go to the piano bar and order and wait for it

coffee at breakfast!

wifi was weak in the room 5, a room facing the beach (although it was good in another room i stayed

kind & helpful staff, room was furnished with traditional furniture, very comfortable bed, good wifi

early flight so the hotel ordered my taxi the day before and provided me with a wonderful cold breakfast to take

breakfast was very good and i liked the location

maybe a little more selection for breakfast, but what was there was great!!

the pool area was very nicely furnished with amazing views also

the hotel has a perfect pool on the roof and plenty of spa possibilities which we didn't made use of, as life

bar wasn t open and public areas lacked atmosphere at this time of year (early march)

the pool is great

parking is available

the beautiful garden, swimming pool, decent breakfast, and spacious room with a big balcony made everything

rooms are comfortable and breakfast was delicious

breakfast was very basic not like 5* hotel

wifi doesn t work

we had a small kitchen as well which made life so easy

have beautiful gardens at this property and have an incredible view when we ate breakfast in the morning

the wifi didn't work at first, but was corrected quickly by the staff.

wifi connection can be improved

well stocked honesty bar on the veranda - so guests treated like adults

were very nice room had a lovely view and was quiet except for first night with wind no big deal breakfast was

hills in a picturesque area and it is well equipped, it has a gym, a wellness part and a swimming pool

breakfast room , terrace views and swimming pool service by angela at front desk, daniel and marco in the

wifi good

the spa was wonderful as well as the pool

situated on the water front, next door to the old town, which is chock full with bars, restaurants & the famous

property was excellent for getting around the island the wifi was very poor, but you could spend 6 euros per

everything about this hotel, from the breakfast/dining room to the sun lounger and outdoor pool area, to the

the pool is much smaller than it gives an impression from the pictures, but there's a beach where you

very comfy beds, extremely clean and with useful kitchenette

the whole place was very clean and there was everything we needed: fully equipped kitchen, towels and even a

the owner is very hard working, all is clean, kitchen is well equiped, showers and toilets are washed many

parking in some parts of the day is quite hard to find, but not much the hostel can do considering

asked about the washing machine and were told that it would be 5 euros for washing and drying the laundry in

parking on the next street

lovely rooftop bar with nice drinks and pool that unfortunately we didnt get to use as the weather was a bit

top pool was not heated - so only brave kids went in, for a couple of minutes - some adults tried but came

breakfast was average; variety of options but lacked quality. no room service.

thing was clean and well maintained, staff was friendly and very helpful ,breakfast was plentiful and delicious

good breakfast variety ( everyday is the same, but pretty good choice even for vegan)

thanks to this hotel we spent a wonderful last day in funchal breakfast was delicious

great buffet breakfast, piano and pool table

for getting around funchal for shops, old town and promenade very friendly, helpful staff great breakfast with

the general vibe in the restaurant part and bar was

good location, clean room, free breakfast and very friendly staffs! would love to come back.

gave us a kids fan, noisy and useless

the snack bar downstairs

value at us$38 per night (including taxes) for 2 people during high season, including a basic breakfast

wifi signal was really low in the room but to compensate the tv channel selection was impressive

great value food served in the bar or restaurant and a lovely morning breakfast

wifi was awful

sure some partying kids yell at night (its in the middle of the centrum) and i got ants in the bathroom but

friendly staff, spacious room, nice breakfast and good location.

the breakfast is very basic. no eggs. but with fresh fruits. so a fine start of the day.

breakfast was delicious.

the wifi was working well

comfortable beds, clean rooms, water is hot, wifi is fast, reception smile and greet you

very clean quiet while in the very centre comfortable bed fast enough wifi (60 mbps)

wifi could be improved, kettle in the room, some coffee, a summer duvet would be appreciated

ceiling in shower very low had to crouch down wifi didn't work in my room/on my floor

wifi very quick, good speed

it was great having breakfast included

rooftop pool and terrace were a bonus.

relaxed atmosphere at breakfast--loved the pastries & the walnut & raisin bread was a real treat

wifi worked fine

was a little bit difficult to find the parking place, because there are no signs on the building

close to the town center, beautiful room, friendly staff, great breakfast

parking is not just in front of it, but 5 minutes walking from that, but it s not that bad.

parking wasn t available, which we found out after making the reservation

free efficient wifi

pool opening times could be longer to accommodate people returning from trips

great location, all staff very helpful, superb breakfast and comfortable beds!!

one minor niggle - the gym could be better equipped, it occupies one sub floor level, seems a bit of shame not

the breakfast options were delicious

we really enjoyed the spa and they even surprised me with a birthday surprise ud83dude0d parking was available

great location, super comfortable bed, breakfast selection extensive and helpful staff

the rooftop with an infinity pool was great for relaxing and the view

+ mini mini mini gym but cozy

gym could be better, missing a bench - got indoor treadmill and bike, bunch of dumpbells, cable

fabulous rooftop pool and bar area

the staff was really helpful and really good. the breakfast was soooo good

great breakfast lovely pool area amazing view from roof top bar

breakfast options, parking limited need to book

hotel is quiet, staff are friendly and the prices in their terrace bar are very reasonable ud83dudc4c like that

rooftop swimming pool with nice views over funchal, delicious breakfast, comfortable rooms

the roof bar and pool area is lovely and the staff were all very attentive and friendly

swimming pool at the top of the hotel with a nice bar area

chairs to the balcony to enjoy sitting out looking over the city with a cuppa on a morning before breakfast

welcoming and helpful staff, nice breakfast, good location, nice swimming pool and great gym

but not to be convenient for users if your computer has virus/firewall protection, connection to wifi could be

the hotel also offers valet parking and complementary shuttle bus to and from the city at specific hours

easy access to funchal through shuttle and local taxis

wifi was excellent

much not to like probably would help if they ran a later shuttle bus back from the centre but not too expensive

the pool and gym were very handy and the concierge very useful

right outside the room, there is an outdoor gym on grass, overlooking funchal

great value for money, free pool, whirlpool and sauna, great breakfast and especially nice staff

the pool is cold and usually filled with kids - even in the jacuzzi where there's a warning explicitly saying

but the hot tub was as cold as the outdoor swimming pool, in january

only downside was the room service (kinda confusing) and some furniture feeling a little 'tired' compared to

room service was very limited and was only able to order a toasted sandwich with cheese and that

the view was great and the breakfast was fab. we ordered room service which was also good.

we had a little kitchen which was great for what we needed, the mini fridge was a huge perk and a small balcony

our room has a lovely view of the hotel's herb garden and there were times when we see the kitchen staff

i went to the cocktail bar for a nightcap and it was the best whiskey sour i've ever had, and very professional

the views were breathtaking, the pool was huge and had lots os space to rest, and the architecture of the hotel

no one took the room service away and didn t take the rubbish from the room

staff were very accommodating. spa and rooftop pool were amazing as well.

all was great except wifi not working on roof top

the sauna, and the pool were a bit cold in the turkish spa area.

i definitely recommend you to try the spa - such a relaxing experience

luxurious experience at this hotel with helpful staff, clean facilities, 2 pools, a spa and a well cleaned

the spa experience was amazing

gym facilities weren t great and some didn t work brilliantly

the breakfast was really rich and fresh

it has a very good rooftop bar with great view

the kids club wasn t very good

comfortable beds, excellent breakfast

room service was slow, something forgetting to clean dirty glasses

breakfast was great and being beside the pool the kids loved it so much.

stuff nice breakfast really good position of hotel bed fantastic/comfortable mattress laundry excellent garden

excellent breakfast

the jacuzzi wasn't working, there was no one to man the bar in the indoor pool area

gym should be open earlier. more available staff at pool bar in afternoon.

gym was very average , no towels or water cups available.

limited parking.

location just on seaside, having a swimming pool is excellent

the breakfast was delicious, the bar was great, and the pools were amazing

wifi connection fluctuated and the vast savoy complex being built behind the hotel could be noisy

staff very friendly and helpful great wifi

fact that not knowing they didn t provided tea or coffe in the kitchenet on the first night i asked for 2 tea

modern comfortable and clean rooms spa facility pool & restaurant & bar gym very modern with a great vibe great

would be good to have more food options for room service.

immaculately clean room with seaview and well equipped kitchenette

gain access to room service without using the phone

the room was a haven of comfort, featuring a private swimming pool with ocean views

the private concierge messenger was a bit late with our room service at the day of departure but they made up

the room was great, the staff was very friendly and welcoming the breakfast was excellent

everything (apart from gym) is on the top level

food on beach bar is good and not pricy for this category of hotel

sunbathing area & facilities - very welcoming staff on arrival and throughout the stay - great breakfast choices

suites with 2 bathrooms and fully equipped kitchen perfect for family

rooms are very old: furniture, walls, floor, everything was in scratches; brown spots on the carpet, damaged

a big offer of leisure activities like snorkeling, scuba diving, mini golf etc

room service menu for those of us that like to explore through the day then kick back and relax on

this place was extaordinary thr staff were so attentive fatima the room service on floor 11 went above and

we were upgraded to a pool view and a quiet room

breakfast had a great variety of what to eat

well kept communal spaces including a large outdoor pool, sunbeds, indoor pool, small gym and a rooftop terrace

hotel is in an excellent location, the rooms were very spacious and very confortable

breakfast is very good and the location is very convenient, half way from the centre and the lido

location quite good with parking on site though we struggles a bit for space no screaming kids generous drink

could have more variety or change and introduce some portuguese dishes and pity wifi doesn't work in

from a personalized check-in - where fabio was absolutely amazing with my kids - to a wonderful birthday

the lack of coffee maker in room and the terrible coffee available at breakfast

good breakfast and the dinner. the garden is also beautiful and well maintained.

heated outdoor pool. pool bar closed

our daily paper was not delivered to the room, there was a shortage of staff in the breakfast room, breakfast

breakfast great service hotel agreed to late check out (5pm) helpful concierge

not that keen on the music played by the pianist in the bar .

fantastic breakfast, best i have enjoyed in a hotel

parking at the hotel, whose space is quite confined, was no problem because a member of staff was

pools and gym/spa facilities superb

noise from kitchen

good indoor & outdoor pools, well equipped gym and restaurant facilities.

comfortable the room needs updating, the kitchen area in particular, and provision of device charging points

parts of the hotel, like the gym, could use a bit of an update

everything! especially the pool!

great infinity pool

- from the amazing views (i think some of the best in the funchal area) to the great food (we had breakfast

the view from the suite, infinity pool and dining areas is absolutely incredible (and worth the higher price

served+ pick up table breakfast

is no wifi in some rooms so if you need to do some work or check in/complete passenger locator forms etc

my husband used the gym regularly

delicious breakfast and dinners in the various restaurants

breakfast was lovely with delicious fresh fruit, omelette bar, baked goods, specialty coffees and

friendliness of staff cleanliness breakfast

dogs near by constantly barking

roof top bar opening hours could be extended (only opens 5 - 6pm).

breakfast buffet had a lot of choices

there were free pilates and other gym classes available too, which was great

spa hours - not a massive issue but i didn t get to enjoy the spa cause they were closed on

the buffet breakfast and dinners were very good, with themed dinners, and the kids enjoyed playing pool and

amazing setting right on the water. great breakfast. staff made it a special trip.

location, public transport, easy car parking in garage, sea view and park, more restaurants, spa &

the pool bar is not nice, would not recommend to eat there

if you need to do laundry, service at a hotel is very expensive, but in building #2, they have a washer and

the facilities (gym, good breakfast)

and outdoor swimming pools were great, there is also well equiped gym, jacuzzi, everything for free

small kitchen inside room, which allows to make your own food and hot drinks, if you want

not enough parking

lovely modern room with excellent kitchenette

the room was nice, good breakfest, wifi worked well.

indoor pool could have a refurbishment

the swimming pool is great and they always had a programme with a local artist near the bar to entertain the

taking half an hour to order a drink in the bar area

lack of parking space after 20h

staff was absolutely lovely! breakfast was good. spacious rooms.

very bad wifi connection in the room. smell in the room.

buffet breakfast with lots of choice

the lunch and dinner buffets were also pretty good if you have kids and don't fancy venturing out some days

the music at the pool ud83dude02

advertise the spa and the tennis court, but when you get there you need to pay extra to have access

wifi very hot & misd

the bus shuttle from the hotel was really helpfull

breakfast, fantastic view from the balcony and pool area

the gym was great, big space and enough equipment

parking was 7 euro per night and should be booked beforehand

crowded breakfast around 7:30-8:30. parking is good but steep uphill drive

you can enjoy your time within the building thanks to internal and external swimming pool, jacuzzi, gym, tennis

comfortable beds, minifridge, parking (7 /day), breakfast was ok

the parking lot is really small. the bathroom doesn t have shampoo nor conditioners.

location and property s environment the pool and the fact that there was a parking

the spa area is not well designed: it lacks a logical flow sauna shower relaxation area

the swimming pool and the gym are in good condition

rooms, beautiful faded beauty of the gardens, quiet, good food for breakfast, dining and in the pool bar, pleasant

gym needs modernised, equipment needs

great breakfast, upgrade on room, lovely staff

the swimming-pool is also a must of this hotel

many restaurants nearby, a fantastic breakfast buffet (even champagne), and a beautiful rooftop bar to watch

great location with many restaurants nearby, a fantastic breakfast buffet (even champagne), and a beautiful

the convenient location and very customer oriented reception and laundry service i would even forget the exhausted

the coffee at the breakfast is awful, don't used real milk

occasional problems to find staff at the pool/lobby bars, pool not heated.

location and value for money, i particularly loved the pool bar , perfect to relax after all day out

gym was very small and didn t have much equipment, the breakfast options were limited and weren

food at the pool bar was good too

the food was superb (breakfast was particularly delicious), with a wide variety of fresh, high-quality options

bar and restaurant provided great breakfast and happy hour

the spa was not functionning so no much to do in the cloudy days (the island is amazing, a lot of

pool bar (not over priced) plenty of scattered sun beds (not all in a row) which was great, shade around

the arrival present from the kids club (colors, sponges, etc) were a very nice touch

located, great sea views, wonderful breakfast, helpful staff

room service clean every day

from estrada monumental on foot but it requires a bit of an uphill obstacle course through the spa building or

main problem was a system of free wifi which required registering an email address, the problem was you never

certainly a place for any kind of traveller alone a family a couple all round great and nice warm pool thanks

we didn t went for any treatment at the spa but i m sure is lovely as well

there was also table tennis, mini golf and boules

multiple indoor and outdoor pools, hot tubs, gardens, table tennis, mini golf, spa etc

beautiful pools

quality of food provided by room service (food was great at the restaurants).

on our last day we requested a late check out, which we were given foc because our room was not needed :-)

location, free parking available

we didn t really use the kitchen area as we only stayed for three nights and ate out a lot

was renovated, all new and extra clean and fresh, balcony with view on the ocean, own kitchen with all equipment

wifi available only arround reception and pool area.

paintwork touch ups needed here and there no beach, rocky shoreline, but still a lovely setting room service

also, the kids’ animation team invited children to a mini disco that never actually happened

restaurant, more than half the menu items were often unavailable, and the slush machine at the kids’ pool

they offered us a discount on massages at the spa (but did not say how much of a discount) and we attempted to

location, comfort of room, kids clubs

prices at bar were very reasonable

to the vidamar up the road (we had moved from there because we needed 3 days with decent wifi)

does not work as other customers just help themselves in the laundry storage room which was open

loved this hotel food very good reception staff amazing pool staff amazing

the gym is well equipped

thought entertainment was particularly good, piano and singer in lounge bar and variety shows in another bar,

main gym was closed and we were not informed before hand

to find something i didn t like but if i had to it would be that spa area wasn t open long enough

many comments mentioned that it wasn’t great for kids, with little food or entertainment for them

that i didn't like it, but just a comment regarding the breakfast bacon

the breakfast, the pool area

wifi is good. room is big, spacious and well equipped.

lovely indoor pool and spa

had to leave for the airport at 7:00 on our last day so didn’t get to have breakfast

the breakfasts were plentiful and delicious

bit expensive snacks and drinks at the buffet by swimming pool (deck) and in the bar in the hotel

great breakfast and above all wonderful staff

really enjoyed the selection of food for breakfast and dinner

and it was a bit loud in our room up till 11 that it stopped, possibly not great for younger kids, ours only

the hotel wifi was excellent, and the breakfast was very good

service, the complimentary fruit and backing goods everyday, the bar with live music, the location with a lot

barbora from spa recetion and last but not least abu who was making great cocktails thanks a

view from terrace staff very friendly & helpful excellent food their room service is brilliant i really like

hours for the pool inconvenient , spa and gym - open at 8 am, closed at 8pm, breakfast at 7 - it could be earlier

breakfast was very varied and quality you'd expect of a 4*

the breakfast was delicious, offering a wide variety from bacon and eggs to cereal and fresh fruit (the

comfortable room and great pool options including the quiet rooftop.

aircon and fan,rooms cleaned on daily basis, comfortable double bed with huge duvet, tasty breakfast of many

decorated, amazing buffett breakfast, fantastic facilities

breakfast very tasty - fresh fruit, vegetables, warm dishes as well

view from the balcony and the breakfast terrace were breathtaking

adults only, small and friendly, great staff, parking on site, free shuttle into funchal

adults only but directly above public lido so summer holiday noise a real issue- no sun on balcony

the espresso during the breakfast was not impressive, somewhere below the average to my taste

we only had one lunch which was nice and served around the pool

friendly, smiling personal, spacious room, personally cooked breakfast (porridge, honey pancakes, etc

the breakfast is excellent continental style with a la carte menu.

rich and delicious breakfast

indoor and outdoor swimming pools, spa facilities, great choice for breakfast, good size rooms, view from the

really solid hotel for what you have to pay. especially great breakfast.

good location,superb breakfast,excellent bar staff,& the happy hour was really enjoyed.

the room had a fully equipped kitchenette which is handy for those travelling with kids

the breakfast was really nice and the area was a nice area too

indoor pool, as well as outdoor

breakfast was also good and richful

wifi is not very reliable and it's often necessary to resort to your own data

the swimming pool requires some attention.

the wifi was poor

there is a small parking lot on site

it was easy to communicate in english; car parking was straight forward and there was excellent wifi coverage

prices of spa, room service menu, check out time

i wish at least one pool could be heated (at least for kids)

lovely breakfast excellent staff and facilities- great stay all over

a very nice hotel, well maintained. offers all the needs for a group of few families with kids.

on any photos on the website, just a small slide and swings and playhouse but enough to keep the kids occupied

a block has gym, b block has indoor pool facilities and spa, c block has breakfast buffet and access to outdoor

lack of facilities for kids

the gym was also pretty sufficient and had an adequate amount of equipment

large common area around the pool, where you can sit, lay, relax, all day bar from which you can order drinks

we enjoyed the breakfast spread and the kids had a great time at the indoor heated pool

we travelled with 2 kids, one of them on a stroller, and we had plenty of staircases and obstacles that we

niice view, comfortable beds,lot of activities for kids.

room had seaview and was on lower floor but easy to get to pool etc

in kids room was pretty cool

amazing and helpful, there were plenty of things to do at the hotel such as mini golf, tennis, gym, jacuzzi, 4