the amenities, including a beautiful pool and spa, are top-notch

breakfast is fine, plenty of food to choose from

weak wifi

no wifi in the rooms

breakfast, room.

spa needs upgrading but still a very good massage

breakfast was not as good as it was two years ago, and the overall price level of the stay was a

beautiful garden, great view, excellent breakfast

the spacious spa was a plus

breakfast was amazing

view we loved having breakfast watching the view

a spacious and comfortable apartment, delicious breakfast, friendly and helpful staff

maybe bit more choice of breakfast options

the food was great, and the breakfast was also very enjoyable

apartment needs renovation- toilet broken, insekts (small ants in the kitchen), the shutters do not close in

the included coffee at breakfast was horrible. parking can be difficult to find sometimes

shabby interior, no wifi connection in the rooms.

the rooms are awesome, i loved the sea water pool, the location with lots of parking spaces

there is also a gym and indoor pool

breakfast was also very good

was good: location, heated pool and jacuzzi, good breakfasts, nice staff, you can hear the ocean from the

wifi was a bit unstable but okay

bed super comfortable amazing breakfast also for gluten free amazing pool

wonderful view from the hotel, the lounge bar and the fish restaurant

we also just wanted to stay in the hotel one evening for food but there was no vegan option on room service and

numerous restaurants around also but none as close as there own lovely garden /restaurant with a bar all the

small kitchen which is big enough to prepare breakfast and a small dinner

the first one, in the bathroom and kitchen, the second one, the bathroom, the third one, in the fridge

breakfast is just ok

small kitchen which is big enough to prepare breakfast and a small dinner

the beds were uncomfortable, especially the kids sofa bed

tables and chairs in the restaurant and bar were disinfected after each use and this, together with the fact

variety of choices for breakfast was excellent

in the evening isn t very good and nothing for children the snack bar didn t have ice cream

), i think it would be fun the bar options - i love madeira wine, but it was served only as an appetizer, it

parking for free

cozy spa, with pool, hammam, and sauna

excellent. lots of choices for kids and great coffee

beach cleanliness gym pool table pool

the view, the room, the shuttle bus

staff, beautiful garden and golf course and great food

related botanic gardens) on site, along with a wonderful restaurant and second restaurant at the golf course

the spa was excellent, really high quality treatments

a shuttle bus is provided to drop and collect from funchal town centre every day and also to the

food excellent both dinner and breakfast

very convenient parking area

the pool area was very nicely furnished with amazing views also

staff were lovely, breakfast was good, the room was spacious and always clean

for the rest of the days we used either the hotel shuttle , or the regular buses

great view, good restaurant, good breakfast, good and kind representatives, nearby golf course

well stocked mini bar but also honestly bar on

wifi the fastest i have ever encountered

we had a small kitchen as well which made life so easy

modern, big sea view studio apartment with large bathroom and well equipped kitchen

the wifi was a bit spotty at times.

wifi was great location was fantastic for old town bars and restaurants

think the pool bar should offer poolside service instead of walking to same

friendly staff, good pools and gym too

this hotel also has a indoor pool and a gym

good breakfast

rooftop bar and pool. i like that they arranged airport pickup also.

the rooms were clean and comfortable, with room service every day

restaurant at lunch, no room service, when we called reception they asked to reach the 7th floor to take water

hotel in the center with lovely roof top bar and pool, the staff was excellent

breakfast could have had bit more variety, but this could have been due to covid restrictions and

great buffet breakfast, piano and pool table

good location, clean room, free breakfast and very friendly staffs! would love to come back.

check-out to leave out suitcases at the reception and we also appreciated being able to use the pool in the

nice and helpful hotel staff - beautiful view over the city from the rooftop - tasty breakfast - gym and swimming

wifi not connecting in my room

not far from centre, not too much up, clean, comfortable with everything in kitchen you need

the shared bathroom and kitchen are really good and the space outside is really nice for having a drink at the

she gave me coffee, wrote down stuff for me to visit, helped me with my laundry

the whole place was very clean and there was everything we needed: fully equipped kitchen, towels and even a

parking in some parts of the day is quite hard to find, but not much the hostel can do considering

wifi didn t work in the room.

no wifi in the room table and chairs in the balcony in the horrible condition

heater, wifi not working which is important for next bookings and check inns, no shampoo or something like

no wifi in the room and ants in the room. the shower hadn't any pressure for hot water

the breakfast is very basic. no eggs. but with fresh fruits. so a fine start of the day.

wifi signal was really low in the room but to compensate the tv channel selection was impressive

breakfast is basic but does the job, the hotel has a restaurant where you can get more stuff

great value food served in the bar or restaurant and a lovely morning breakfast

there is bar in this hotel this is the reason a little bit noise until midnight.

the wifi was so weak that it was essentially unusable. the pillows could stand to be thicker.

there is also a gym with a few equipments

staff on reception were welcoming, and the bar staff were very polite and helpful

very good gym and spa facilities and the food was excellent

food was really well prepared and bar team were really helpful

very nice property! clean spacious rooms. breakfast was excellent.

not the other as it was facing only one way and could not be adjusted really really need a little bar fridge or

very clean quiet while in the very centre comfortable bed fast enough wifi (60 mbps)

comfortable beds, clean rooms, water is hot, wifi is fast, reception smile and greet you

wifi could be improved, kettle in the room, some coffee, a summer duvet would be appreciated

localisation laundry service good deal

my room was very large and comfortable with great wifi and much appreciated air conditioning

wifi good

free parking very useful if you have a rental car, streets are narrow and no free parking at all

parking is limited, there was no availability

great location, free car parking

was modern with new facilities rooftop pool free mini bar exceptional service welcome chocolates

the rooftop with an infinity pool was great for relaxing and the view

was as if they hated their jobs, we ordered room service and she was crazy rude, i actually laughed because it

promenade), the room was spacious and stylish, the breakfast was excellent, and the pool and the bar at the

fabulous rooftop pool and bar area

wifi very quick, good speed

and a laundry room 4 mins away

room is comfortable and clean the breakfast was really good and you can also enjoy the sun rising behind the

the rooms were clean and breakfast was ok

room to dark no drying facilities no room to swing a cat at breakfast wifi poor spa not in use bar not open on

that the gym is only accessible if you are paying for a spa treatment, this should be open to all guests

pool opening times could be longer to accommodate people returning from trips

very clean and we had access to the spa facilities included

breakfast in the morning is top notch

clothing iron available which was shocking and frustrating since we arrived after the laundry service closed

beatiful surroundings, pool, excellent value for money

view, baroque interior, beautiful garden, delicious breakfast, lots of entertainment nearby but still a quiet

wonderful location, nice pool, great value for money

great breakfast

wifi doesn t work

nice breakfast and comfortable bed

was amazing, breakfast really good and bar snacks excellent

we used the laundry service after travelling around the island but thought it was extremely

no parking. can't get drinking water after kitchen and bar are closed.

breakfast options, parking limited need to book

perfect, breakfast perfect however it says outdoor pool adult only by end up with kids in the pool

swimming pool at the top of the hotel with a nice bar area

staff were lovely, breakfast was amazing and the location was perfect

flexible breakfast timings

pool was a touch cold for our preference

right outside the room, there is an outdoor gym on grass, overlooking funchal

fa ntastic breakfast

breakfast was excellent, and service at the lobby bar was great

especially pool, breakfast, location

late check-in possible, good breakfast, parking lot available, clean and cozy, gym and bar at hand

very good wifi reception signal in some floors/areas of the hotel

for extra charge, the same breakfast everyday, confusion during the dinners - needed to wait at the entrance

service by the pool bar was poor as there were practically no waiters in the pool area so lots of dirty and

excellent location excellent outdoor pool

we really liked the aqua gym classes that were popular with many holiday makers

for a 5* hotel by having a pool, jacuzzi, excellent view over funchal, nice gardens, a casino, wifi in the rooms

wifi not working on roof top

early check in granted

no room service menu in room, among many other minor annoyances

staff was so friendly, not sure how the staff found out it was my birthday but room service of champaign was

be attractive - many beautiful eating areas and the large swimming pool is a win for those with kids

very spoilt, beautiful pool we swam every morning, restaurants were spot on pau de lume and sky bar were stand

the kids club wasn t very good

the spa, gym and pool area was top

pool could have been warmer

they also have a parking spot if you have a car

hotel vibe, its style with history, location and amenities - free parking on the territory - helpful staff though

would like to have seen a cross-trainer in the gym

the gym should of had a rowing machine

great breakfast (with very relaxed timings which suited us well :-)

wifi is not working - i was not able to work from the hotel

however the hotel has its own restaurant which is handy and an over the bridge pool, with kids facility

staff is excellent, very polite and helpful, atmosphere is just lovely, clean rooms, very good breakfast,

liked that they had a pool for kids and that the pools were with salted water from the ocean

the room, breakfast choices and location were to our satisfaction.

slow wifi, not ok in 2022 or at this price

things were given to laundry for cleaning, but white shirts became yellowish

beds round the pool are quality, and the gym had great facilities

very quiet because it s adults only with no kids

also, the indoor heated pool and jacuzzi was a

fact that not knowing they didn t provided tea or coffe in the kitchenet on the first night i asked for 2 tea

the rooftop bar is the place for very sunny afternoons and breezy evenings

amazing terrace pool and bar on top floor

lost a pair of shorts at the pool that apparently was not found...

sea views, kitchen in the room, great variety at breakfast, access to pool and rooftop bar

our two teenagers loved the game room and the pool

we loved eating room service (reasonable prices and extensive menu) on our room balcony and the restaurant was

there is weekly free yoga class and a well-equipped small gym

the spa experience was amazing

the vasco da gama bar served also lunch and dinner anytime during the day

size of the room, kitchen facilities in the room, great location,

piano bar nice for a drink

wifi connectivity very poor

fabulous breakfast and location

i faced ac and wifi problem

the room was a haven of comfort, featuring a private swimming pool with ocean views

the private concierge messenger was a bit late with our room service at the day of departure but they made up

there will be so many activities: pool party was so much fun

swimming pool was very clean and a good size

the gym needs upgrading urgently!

their actual gym not being open but this is a very minor point.

recommended for kids

gym was very average , no towels or water cups available.

because i have to pick out something that was wrong, i'd probably say the wifi in my room specifically was poor

the hotel had no room service for food, or for lunch or dinner

would not recommend room service in the late evening

amazing views, the huge & comfy bed, the peaceful & quiet atmosphere, the jacuzzi & the gym which was really

of the bar staff were abrupt and not helpful

it was mainly a tea kitchen, so the cooking we planned for was cancelled

good quality tv display and reasonable wifi, plenty of hot water most of the time

additionally the breakfast had plenty of options

entertainment for small kids

location, garden, ocean access, beach areas, british colonial style decorations, atmosphere, breakfast, service

arrival, as we were parking infront of the hotel one of the front house staff came out and clapped at us to get

we could choose the continental breakfast room service, or a sumptuous spread down by the pool

the gym floor needed a clean ( dust) no boat trips available for days we were there

fabulous spa and gym and everyone went the extra mile to make our stay fabulous

free parking breakfast was very good, staff was super friendly

no room service. room was a little noisy.

there is much activities to do for very small kids except for the pool

staff very friendly and helpful. indoor pool was amazing as was jacuzzi pool and very warm.

difficult parking

the violin/guitar duo who performed in the mirimar cocktail bar were also outstanding

noise from kitchen

breakfast had huge variety

good indoor & outdoor pools, well equipped gym and restaurant facilities.

the happy hour in the winter garden bar was good value for money as i enjoyed several glasses of bloody mary

excellent choices for breakfast. good service.superb location. magnificent views of the atlantic

superb breakfast. fabulous suite and the view was heavenly

- from the amazing views (i think some of the best in the funchal area) to the great food (we had breakfast

view from the room, the room itself, clear and safe access to the ocean, helpful staff, beautiful breakfast,

great infinity pool

the gym was quite small but with a decent variety of equipment

it’s a great place for kids, they aren’t limited in what they can access and are made to feel extremely

completed check by offering to go to the back office to collect a welcome drink for us and the kids, we (politely

cuisine, very friendly and attentive staff and service, immaculte cleanliness in all area, super pool with great

there was a lovely warm spa pool with an inside and outside section, meaning you can swim from one to the other

one of the showers in the room didn't work, it's not critical but it's not 5 star level and the breakfast is

location, public transport, easy car parking in garage, sea view and park, more restaurants, spa &

dining they prepare a birthday surprise for me, with a cake, candle, sweets and juices for our kids and champagne

dining around concept buffet was excellent staff very friendly and helpful - particularly to our kids outdoor

large family room with a separate room for the kids was terrific

i used the pool and gym and both were excellent

staff was just fine, great facilities swimming pool and jacuzzi excellent

adults only garden deluxe room , modern and comfortable plenty of sun beds good choice at breakfast

would have liked gym to be open at 7am

pool gets close at 6 and the gym

and corridors was a bit outdated, when compared to the very modern style of the back building pool for instance

the music at the pool ud83dude02

the lunch and dinner buffets were also pretty good if you have kids and don't fancy venturing out some days

pool area was nice

pool area, lovely for children and adults alike

indoor swimming pool needs updating perhaps separate area for the kids

location, large rooms with nice view but there is huge parking problem

public transport and aerobus, big pingo doce in neighborhood), fully equipped kitchen, tv, good wifi, pool (we

the hotel is well-equipped, pools, fittness rooms, daily room service are also provided

there is both an outdoor pool and an indoor one in the spa area

we enjoyed the concert at the bar

the room was nice, good breakfest, wifi worked well.

the kitchen area in the room was well equipped - we managed to cook fresh tuna from the market

of facilities from swimming pool to private balconies the staff was very friendly

i recommend taking the parking if you have a car it makes your life easier

super efficient shuttle service to and from the airport

) very convenient breakfast, shuttle at any time to the airport

beautiful, comfortable room. excellent breakfast. very close to airport. very convenient.

breakfast was very tasty

pool at sea level, excellent food, lovely staff and hands down one of the greatest massages i've

the hotel has a rooftop bar with great views and live music

they have a lovely pool area, and a gorgeous rooftop bar that gives you fantastic views of madeira

everything including location, staff, facilities, pool area, cleanliness, breakfast.

i made use of the pool and spa facilities which was an added bonus

the gym is nice but small, they have a small but really hot sauna (95 celsius) and turkish bath without

location and value for money, i particularly loved the pool bar , perfect to relax after all day out

we had access to the gym and pool and the room was welll-equipped with a tv, hair dryer, mini-fridge and a

was very poor, sheets too small to tuck in and pillows barely gave any support gym was a laugh, size of a domestic

everthing i love the pool

the pool and the pool bar are also great

a cardboard box, the water coming off the shower when you have a shower and very dangerous for kids, my young

clean, beautiful, good breakfast! there is a gym, but didn t try. also 3 pools :)

we could not find the spot in spa even though we booked it before.

very expensive laundry services

access via a very steep hill. bar a bit expensive

would have to try very hard to find something negative, but one point is, the parking is a bit on the expensive

parking at the hotel is quite expensive, but there is a parking right across the road of 4 eur/ day

pool restaurant were also good

breakfast was exceptional

pool bar (not over priced) plenty of scattered sun beds (not all in a row) which was great, shade around

facilities, free parking which is needed in funchal and you definitely need car on madeira island

and funny staff with a free shuttle bus to the city and great advice to explore the island in the short space

the bus shuttle from the hotel was really helpfull

breakfast buffet with amazing views, nice facilities and available services, the staff was very

bar by the pool

pool was big and the bar makes most delicious cocktails

would give 9-10 probalby but there was some problem with wifi

very good swimming pool

great location, reasonably priced, good breakfast, friendly staff

clean and comfortable spacious room with very good housekeeping every day great views from room location all

breakfast was delicious with plenty of choice

not told wifi code not even sure if was free or not, didn t go back to reception to ask

the gym needs more weights and more equipment and the inside pool needs better heating.

room service is available as an option and is delivered well, but the selections are limited and

there was also table tennis, mini golf and boules

the staff was very nice and polite,the room was very clean,the food was amazing and the pool was lovely

wifi was a bit slow sometimes

i made hot chocolate for my kids from the machine, and the cup was literally full of ants

would have been nice to have a bar area and lounge

entertainment or bar daily

lack of contact in bathroom to charge the teethbrush and shelf to put your cosmetics and laundry bag, drawers

pool side bar was really nice - great views and great food

the spa area is not well designed: it lacks a logical flow sauna shower relaxation area

complimentary shuttle into central funchal several times daily

the swimming pool and the gym are in good condition

the spa was lovely, but needed some maintenance.

the pool has great views, the rooms were comfortable and the breakfast had a huge selection

breakfast is good, lot's of food and diversity

the beautiful breakfast, the v helpful staff, the facilities were fabulous

loved this hotel food very good reception staff amazing pool staff amazing

gym was old and incomplete, and the spa had some broken/unavailable facilities

spa jacuzzi also could have been warmer

they didnt want to open the kids club, which was closed during our stay

thought entertainment was particularly good, piano and singer in lounge bar and variety shows in another bar,

it would have been nice to have music playing around the pool

- we had partly-sea view room and there was a construction going (but not too loud) - the gym is very small,

the laundry service they offer means you can t just borrow an iron to do it yourself.

location, really friendly and helpful staff, great breakfast with a lot of options, music every night in the

the swimming pool and the patio are excellent too

lovely indoor pool and spa

spa and swimming pool areas were great and big plus for finnish sauna

laundry service very expensive, nowhere to dry clothes after rain or a hand wash

location, very friendly staff ( nothing is a problem), warm pool water, great choice of food at breakfast time

the most important thing: the heated pool inside is really warm (some days cooler that the others) and jacuzzi

i loved the pool area

hairdryer but for 50 euro with breakfast don’t

time, clean room, comfortable beds and pillows, clean white linens and towels, tasty and varied breakfast,

the room, second blanket dusty, blue light in the room that could not be turned off (probably a wifi router),

poor wifi signal

check in at any time using your code, very close to the airport, very nice breakfast

also kitchen could be better equiped - especially because cooking ware is worn out

we stayed there were some local power network issues, there was no hot water initially and no wifi

the kitchen could have slightly more equipment

everything very clean, with everything you need for a short/long stay with really good wifi

surrounding the house - self-check-in available, house keys are in a locker - accessible by car, parking right

gym is a joke right now - one treadmill and one abs bench - that's it

was comfortable and quiet, the staff was super helpful and the bar was a great place to unwind with well prepared

staff, gorgeous decor of the hotel and the room itself, outstanding breakfast and lovely swimming pool

a challenge), very welcoming staff, gorgeous decor of the hotel and the room itself, outstanding breakfast and

wifi in the room would be nice.

the facilities were amazing and the gym was very well-equipped

strong chlorine smell in the pool room

every single day some goodies were left in our room, as a cortesy, after the cleaning; breakfast with quality

reasonable sized gym

breakfast was amazing the staff very kind and friendly always trying to please great variety and

the breakfast was delicious, offering a wide variety from bacon and eggs to cereal and fresh fruit (the

the breakfast buffet was excellent with many options every morning and the rooms were well

the breakfast, saunas and indoor pool

great building and supuerb rooms. lovely spa and pool. breakfastfast was excellent.

both the rooftop terrace and the ground level terrace are great for relaxing and suntanning; the pools are not

music in bar area same each day and some quite depressing, couldnt have coped with it for a week

the breakfast was excellent and plentiful

the pools were small and gym equipment basic and tired. however there was a great steam room

everything and adults only option is a blessing.

we were without wifi for one whole night almost certainly because all staff were not trained in wifi issues

tasty breakfast with a lot to choose out of

were 4 adults, but we got a family room where 2 beds were for kids

indoor pool, as well as outdoor

excellent wifi a must with kids

breakfast was also good and richful

nice room with kitchen, breakfast, friendly people

indoor and outdoor swimming pools, spa facilities, great choice for breakfast, good size rooms, view from the

quite and large room with kitchen

other than the kitchen area, it is well equipped

a microwave and a kettle would be useful but it s not something you can t do without as the kitchen was

pool wasn't heated, so was a little cold at this time of year

wifi

great location, nice pool with a pleanty of sunbeds, large rooms.

how high of a bar they set for so many things, it was rather disapointing to see that some optional elements

the gym is antiquated

free wifi is excellent, very fast

a proper bar as distinct from the restaurant

we enjoyed the breakfast spread and the kids had a great time at the indoor heated pool

we enjoyed the breakfast spread and the kids had a great time at the indoor heated pool

so kids can be loud but all handled well and i don't mind

think they should suggest more food speciality from the island for breakfast, like typical fruit etc

wifi signal in our room does not always work in bed, does not work on the balcony, but works at the

easy parking, calm pool area with drinks, no kids around

the room was clean and tidied up every day, the breakfast was delicious

not that it was required, but the pool's appearance is a bit

the wifi didn't reach the pool area which seems to be something easy to fix

suite and gym

personal was very good from all hotel from frontoffice and frommthe bar for the man lois , everybody was so jice

although there weren't many children staying, it was great for small kids - playground, playhouse, bouncy castle

staff were so friendly, food was great and the pool bar was just what we wanted. thank you!

temperature in the sauna is quite low, and the water in the swimming pool is freezing, you don't want to go in

breakfast was great

retirees smoking on the breakfast terrace not paying any attention to families with small children

was great, room size was according to the room type i paid for, but the wifi in the room was so poor and constantly

breakfast freshly made and delicious

breakfast was quite standard, similar to what you usually get in many european hotels

breakfast was really amazing

the breakfast the dinner the room was amazing

hotel, friendly & helpful staff pool bar is good pool very clean & looked after close to

i loved that the staff allowed us to use the gym showers after we checked out as we went hiking the day of our

didn't get wifi connection in my room (310), the signal was simply not enough

food on room service and pool bar were very basic and flavourless

and although we asked if it could be cleaned up, no one ever came - which meant being with 2 kids in a room with

especially mark at the front desk who helped me with my vehicle and parking

thing that we would change is to have a tv channel with free movies for the kids when weather is bad or in the