the pool was clean and they keep their animals under really good conditions

no wifi.

good price for such a nice place and good reception as well as wifi available.

the wifi signal doesn't work at my room, the far far far one

doesn t have a microwave or a coffee maker in the room and the tv was not good they is no wifi no ice maker

pool was immaculate

and it looks a little abandoned, since there is a huge construction site right next to the parking lot, in the

restaurant, bar employees

highly recommended and their pet

the pool , clean rooms , exellent management

pool bar is closed at night so we had to walk from there to the main lobby to get drinks

landscaping is beautiful! loved the pool also

employees at reception area, pool, bar and brava were exeptional, friendly and great atittude

wifi was horrible.

pool bar should stay open more hours

was amazing, and breakfast each morning was delicious

wifi, cold water

the road and parking were in bad shape

pool was great the location was also great the owners were very nice & kind it was a very relaxing

great breakfast

had to buy some wifi was slow

weak or no wifi

the pool needs reno..

room was clean and very spacious. the location was great, nice pool

my kids enjoy pool

the pool was nice with the perfect temperature

pool wasn't private

small pool. sw

the pool was clean

the wifi in my room was not working (the signal was low).

the parking.

no hot tub or restaurant only a bar that should have been up front at time of booking

the pool was a great addition

location view facilities pool

there's also a bar downstairs that the owner manages and a small restaurant

wifi was sometimes a bit slow but with a 5g coverage it was possible to use mobile hotspot data

the view! cleaning and the pet permission to stay!

parking area needed.

street parking, but there's a lot of it

close to many bars, supermarkets, laundry mats, etc

beach. bar big room. gym. food

the only thing i didn t like it was the parking, but everything else was great

only thing i will add to the place is an early night or late evening kids 5 to 12 years old staff supervised

everything! pool bar was great!

room, bar, beach, music, pool, gym, game room, service

parking areas need to be improved

first they didn't have the key of our room and then the golf cart to take us to our villa wasn't available

it was difficult to find an accurate menu to order room service.

we love the customer service, food, gardens, golf campus, and pools...

the food was very good, room service was always on time and service at the restaurant was consistently good as

huge parking

wifi didn't work. probably more of a blessing than a curse. would definitely come here again

i like everything but the pool is just for kids is not deep enough for adults

the pool is big and very good for little kids.

room service was excellent, facilities were clean, comfy, quiet.

wifi never worked

many mosquitoes, housekeeping was not done automatically and the kitchen stove was not working

kitchenette - i didn't use and would have not since it wasn't as clean as the other areas

kitchen and rooftop location for those who want city center.

it was in the ground floor right in the communal kitchen, so very noisy especially in the mornings

no dresser to keep your clothes in our room (our kids had one)

pool was very clean and the kids pool seemed to have warm water so the kids dont get cold, the room was cleaned

we didn t have wifi in the room. also no little fridge

rooms, lots of spider webs, dirty shower curtains with mold, no iron, no wifi or phone

the breakfast is included

i love the update to the pool area room

the room and outdoors. the pools looks very fun and clean and is very peaceful.

good food. love that it is pet friendly

location and pet friendly

the location and the pool.

internet could have been more stable and we wished the hotel had breakfast included (there is a poolside restaurant

of the parking locations, back parking can be a hardship for the older guest and the light in was very

the parking lot.

lovely gardens. pool/bar and patio restaurant nice landscape. well maintained

you do need a car, but there is ample free parking, in a big lot

signal for phones that s all i till you connect to the wifi since the mountain side blocks

and parking is just an adjacent lot, open to the public

has all the amenities one could want, easy parking and beach access, and with an incredible restaurant on site

to like 11pm or so- just a heads up for those that may need to be in bed early or are with kids

the bar and restaurant overlooking the ocean are relaxed and comfortable, with decent food and drinks

sometimes wifi didn t work properly and shower was leaking

free parking on site which is very convenient

the bed was very comfortable and there was always adequate parking

the self check-in and check out, and parking, amenities. all good.

self parking available and well kept.

they had pool tables and a pool area where you can bbq and it is very close to el poblado

lock of kitchen ; no microwave. in the first room the shower head and sink were clogged .

kids love the pool, all restaurants are within 10 minutes

was nice but need to upgrade furnitures wifi cable service & bedding but everything was

pool. bed and room. tv and balcony.

pet friendly

parking was terrible

i informed the front desk about the problem & they gave me another room were the wifi was inoperable to watch

love the pool, the restaurant and the hotel staff are very friendly and excellent.

the food is excellent the staff is house friendly close to the beach big parking area.

great spot in the area, accessible and nice. good security and availability of parking lots.

wifi and tv comes and goes coutinuously

wifi was down for several days

customer service, attention, friendliness, knowledgeable, simply the best, management and room service, cleanliness

no kitchen

small parking, but is functional

parking, noise

the customer service was excellent & the room were nice comfortable. the parking nice.

they have a parking for guests

elevator and the restaurant and bar is closed for dinner time only open for breakfast to bad because the staff

poor wifi connection ( this is very important for guests from another country).

there was no wifi available my complete stay of 6 nights

the gym was nice to have and renting snorkeling and tennis gear was easy

had to drive down and find a parking space

with the wifi, toilet kept getting clogged, hot water in shower lasted about 3 mins, the neighbors dog

the restaurant eclipse on site had amazing food and had a great pool for the kids to swim in

the golf carts to get you around the resort are so great

great staff, nice pool and room was clean.

the breakfast was included

breakfast was included and was good, but i recommend almost having three options for choosing meals

the breakfast was not good

the setting is beautiful. the grounds and the pool were lovely. the staff were friendly.

location with parking

there is a gated parking lot, which was convenient and worry-free

is very clean, cute pool between the rooms, close distance from restaurant and bakery for breakfast, the little

secure parking with gated access provided a worry-free vacation for our family

pool! hammocks!

useful spaces, like patio, bar, eating terrace & pool - private parking - nice room with comfy beds, fridge,

very cute! has all amenities and parking on site.

it is always so clean and you have laundry, breakfast is nice w fruits, cereal, coffee, bread, and cakes

no wifi in our room

pool it's to small

free wifi and the tv had a variety of channels

breakfast included

pool and bar are very pleasant

the pool bar wasn't open - but there was another bar at the hotel that was open 24/7

, very clean , rooms are amazing ,pool service especially the bar bartender went out his way to please us i will

located, beautiful building, quite area, nice pool, parking is closed and convenient, they have restaurants in

car parking tree had many birds and get all car full of poop

no wifi.

in reality one room didn t have a window to look out of and the other had a great view over the parking

parking was open out and no security, no gate just drive right in there's a church in front and i

the location is convenient and parking was a breeze. staff is friendly and engaging.

breakfast was fresh prepared in a mobile location directly in parking lot of hotel

pool was nice, free small breakfast, free parking, comfy bed, cold ac.

was not close to the beach / staff not that informative / staff not around / breakfast is not from the hotel,

pool was nice, free small breakfast, free parking, comfy bed, cold ac.

heavy car noises and non designated parking.

they had a laundry, but a very old and rusty

very little wifi signal

room service was non-existent

a bit pricey; the room was small and parking had poor lighting.

microwave in the room, definitely need some kind of store to obtain items, especially for kids, like munchies

parking a little bit far.

bar recommended some local places to eat

t not offer us assistance with luggage, give any information about the hotel, food and beverage, spa fitness

rooms at ground level are wonderful , just open your terrace door and you are at the pool or the beach

there was a restaurant across the street, there was a gift shop, bar and a pool

location large room next to the amazing calm-water, shallow combate beach pool open until 11pm friendly staff,

just by the beach, very good restaurants meters away, underneath the room a very lively bar on weekends, perfect

staff was wonderful and very accommodating to our early check in and late check out request

best beach we have been for kids

cleanliness, friendly staff, great location, super for families, fun activies and pool on site!!

unconfortable beds, they need to improve the breakfast and wifi.

had the room service next to our room

the bed was comfortable, the little kitchen was amazing, and the suite had west and east facing balconies

private access to beach, parking

everything was perfect.. no wifi so bring a book or two

there was no wifi in the room but we did have 5g/4g

not properly designed for any kind of retreat - commercial type laundry working right below the rooms

having wifi was appreciated

nothing other than the cost of the spa treatments was quite high.