many families but they all left the pool area and it was so quiet by 10pm

love stay here with my family we had a great time we had the pool to our self the view is

really beautiful place with large garden, swimming pool and amazing lagoon!

loved the pool and the room was comfortable and clean

pool is nice

there is plenty to do without leaving the hotel, games, pools, hot tub, gym, kayaks, scuba diving, beach walks, etc

restaurant/ poolside service

very family oriented and great entertainment for kids.

great place for kids—calm, warm, shallow waters

kids shouting, hitting the connecting door, hitting our room door, mother and father shouting,

the center of town, lots of restaurants nearby, good room, pool area was nice

is very clean, cute pool between the rooms, close distance from restaurant and bakery for breakfast, the little

didn’t get a chance to use the pool, but it looked nice

gorgeous pool area and clean and comfy room

it also has laundry

, very clean , rooms are amazing ,pool service especially the bar bartender went out his way to please us i will give the hotel a 11

from the staff to the facilities was amazing, the room was beautiful and super clean, the pool area is also great and everything is well maintained, the food at the restaurant is delicious,

everything was incredible. the staff, the amenities and the breakfast

very well located, breakfast was excellent and staff wonderful

the facilities and the staff are super. good breakfast and super close to everything.

the wifi was completely useless

breakfast was amazing!!

was not great, wifi was extremely slow and the showers in the room were pretty bad quality

location was a bit out of the way, but had parking

pool was perfect

breakfast was the same each morning but, you have a few options

breakfast was beautiful and delicious

very good breakfast

breakfast was also excellent

just stoning, every detail in the room was well selected, i felt like on a spa retreat place

bar is not open past 10pm

the bar and restaurant were not open as advertised

hopefully when the pandemic is over the beach and pool area will be very lively

can party all nite by the family oriented pool says the bar tender (jonathan)

property is big and loved the pool for the kids is a great family hotel.

breakfast and coffee bar area were amazing

didn't like the pool hours

dining service closes at 19pm which is quiet early, no bar service, consequently we prefered to spend the night in the village instead ( maricao)

no bar or food service after 3pm

could use food and a bar on the property . would have loved a cocktail by the pool.

i did not like about this hotel which it was ok but they have a casino and we have to share the parking lot with the casino people

i like the pool area, but they need another places for the enjoyment of kids.

restaurant and bar hours.

they need a kids playroom.

t like that the casino closes at 1am

the pool

the pool was a great calming place, and the restaurant had wonderful food

hotel is very nice, it has 2 swimming pools illuminated at night, a good bar and friendly stuff

pool bar and kitchen service

small bar in restaurant with no tv

the setting is beautiful. the grounds and the pool were lovely. the staff were friendly.

they don't provide any towels for the pool or beach

pool closes too early-at 7:00 pm

pool was unhealthily dirty

pool was excellent. rooms were clean.

no functioning swimming pool

is excellent, everything clean, the pool, the restaurant and above all the customer service is

brunch and coffee were good. pool clean.

small pool. sw

the pool was clean

i loved the pool!! customer service was awesome!

the location, the swimmimg pool and that there is parking.

parking are not assigned

t even one

an apartment with full kitchen id expect pans to cook food to be provided

parking was terrible

they had pool tables and a pool area where you can bbq and it is very close to el poblado

they even allowed me to use their laundry facilities free of charge

needs ac in lobby, laundry room and elevator. also needs better parking accommodations

streaming services, there was no clothing steamer (though the cleaning staff did provide a great laundry service for tips), the odor of the chemicals used to unclog the shower saturated the room

they even offered to help us with some last minute laundry

they let us do late check out by 1 hour which was appreciated

nice pool but small, more for kids

excellent location and breakfast selection.

we are 4 people, we just got two towels and when we asked for the third and fourth towel at room service it arrived around an hour and a half later because there were not available towels

i was close to the freeway it with things for the kids to do around the area.

no room service or microwave in floor. the wi-fi never worked for me.

i love everything about the hotel, there decor food pool this pace is beautiful.

pool food

the bar also closed much earlier than the 10pm curfew, although the staff was nice enough to give us

we were there for a wedding at the old casino hotel hall just 2 minutes walk

the pool is amazing. great personal.

next to the beach, excellent pool and pool table.

access to the beach, the pool till 9pm, the room was super clean

are very clean, a/c is cold, pool is great, hot water, security and private access to the combate beach

peaceful, access to all commodities (pool, beach, continental breakfast, restaurants within walking distance)

pool hours

staff was wonderful and very accommodating to our early check in and late check out request

the suites have a modern decoration with kitchen and air condition in the rooms.

best beach we have been for kids

there was a restaurant across the street, there was a gift shop, bar and a pool

book only hotels with the pool, otherwise i don't move

the property is well taken care of, the pool area and bar is amazing.

staff in casino, front desk, valet are professional and helpful

we felt safe, it had many things to do. casino, golfing, swimming

breakfast, pool

perfect place with kids. i especially liked the pool, the buffet options and the friendly staff.

breakfast was delicious, with a lot variety

pool

casino, hard rock cafe, ?rale rooftop restaurant, and nook. also conveniently located.

the pool area

breakfast buffet

the restaurant and bar has been closed for sometime

poolside and pool are great, and relatively quiet and tranquil

i was told that the restaurant and bar was closed due to remodeling that was after i asked of course very poor condition of the

pleasant staff pool overall relaxing if that's what your looking for

no restaurant and bar or amenities like shown on advertisement